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Published By: ConnectWise     Published Date: Aug 22, 2019
How to meet and exceed customer expectations to ensure customer retention. Includes two parts: 1) Key Fundamentals and Best Practices for IT Service Delivery, 2) Your Blueprint for Managing Successful Service Delivery
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ConnectWise
Published By: Dell     Published Date: Oct 23, 2008
ITIL has proven to be a veritable blueprint for repeatable best practices in the data center. Windows Vista migration features provide support for ITIL fundamental operations, as you’ll hear about in this informative podcast with Dell ITIL expert Don Bui.
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dell, itil fundamental operations, itil vista migration, windows vista migration
    
Dell
Published By: Microsoft     Published Date: Jul 20, 2018
SaaS represents an opportunity for ISVs to fundamentally transform their business to deliver greater value to customers, sell software to a broader range of customers, and streamline their internal operations. The market for software is quickly changing to demand this mode of delivery, as software buyers start considering total ownership costs, ease of use, and flexibility in their purchase decisions. ISVs need to prepare for such a transition. This paper will discuss the benefits that stem from changes to an ISV’s business model (how it competes in the marketplace) and operating model (how the ISV executes on its business model) as well as suggestions on how to prepare for a SaaS transition, based on the experience of 20 ISVs who successfully transitioned from a traditional software licensing and delivery model to SaaS.
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Microsoft
Published By: Act-On     Published Date: Aug 28, 2012
Read the top five reasons why B2B organizations should pay attention to long-term leads, and learn ten fundamentals for nurturing prospects from end to end, from that first contact to the closed deal.
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lead nurturing, b2b, lead scoring
    
Act-On
Published By: IBM     Published Date: Jan 30, 2017
This white paper examines how leadership and employee engagement can help organizations gain a competitive advantage. By understanding what fundamentally drives employee engagement, virtually every leader can begin to shape and reinforce their practices and behavior. This is a fundamental step in creating a high-achieving workforce.
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ibm, employee engagement, leadership
    
IBM
Published By: MEDIAPLEX     Published Date: Dec 05, 2012
This guide is designed to help major brand marketers gain an understanding of the fundamentals of genuine cross channel marketing attribution.
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analytics, attribution, data, big data, marketing data, marketing intelligence
    
MEDIAPLEX
Published By: Q1 Labs     Published Date: Feb 02, 2012
WikiLeaks and Stuxnet have illustrated a few fundamental IT Security issues that have underscored the need for Total Security Intelligence to counter advanced threats and to detect anomalous behavior.
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wikileaks, apt, advanced persisent threats, stuxnet, siem, security event management, it network security, security intelligence, it security intelligence, siem solution, siem technology, security monitoring, threat detection, fraud prevention, risk management, security compliance, log management solution, threat detection, fraud prevention, risk management
    
Q1 Labs
Published By: Riverbed     Published Date: Apr 12, 2017
AWS makes it simple to set up cloud-based resources. But do you have secure, high-capacity, high-performance connectivity to and between AWS cloud instances? That’s where Riverbed comes in. Riverbed’s SD-WAN solution enables cloud migration and performance, all managed via quick and simple workflows. Register for the upcoming webinar to experience a fundamentally new approach to networking, with real users sharing their experience in addition to a joint customer, OpenEye that has saved time and money by utilizing this approach to cloud networking. OpenEye Scientific Software leveraged Riverbed SteelConnect to very quickly and easily establish secure connections to and between AWS VPCs, saving hours of network administration time.
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Riverbed
Published By: HERE Technologies     Published Date: Mar 25, 2019
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping
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auto, mapping, location data
    
HERE Technologies
Published By: Here Technologies     Published Date: Apr 02, 2019
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping
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auto, mapping, location data
    
Here Technologies
Published By: McAfee     Published Date: Apr 16, 2014
This paper examines what US federal agencies and organizations should look for in log management strategy and integration into and support of applicable and prospective security and compliance programs and initiatives.
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siem, log management, federal agency, compliance, situational awareness, visualization
    
McAfee
Published By: CA Technologies EMEA     Published Date: May 25, 2018
Se está produciendo un cambio fundamental en los departamentos de gestión de proyectos de algunas de las organizaciones más grandes y exitosas del mundo. Como proveedor global de soluciones de gestión de proyectos y carteras con clientes que se incluyen entre más de la mitad de los que se recogen en la lista Fortune 100, CA presenta una visibilidad inigualable de cómo está evolucionando ese cambio exactamente con rapidez en diferentes sectores.
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los, cinco, pilares, pmo, moderno
    
CA Technologies EMEA
Published By: Akamai Technologies     Published Date: Jun 27, 2017
Traditional remote access solutions were designed for business models of twenty years ago, but today they are distributed, mobile, and have many remote and third-party users. Read this paper to learn about a fundamentally new way to provide simple, secure remote access.
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Akamai Technologies
Published By: Epson     Published Date: Jun 22, 2018
Despite the digitization of business today, most organizations continue to rely on paper hard copies to get the job done. A great deal of printed information drives the fundamental workflow and success of nearly any business, especially in highimpact, high-touch areas like Marketing and Sales; Planning, Engineering and Design; and Human Resources. As a result, companies continue to look for ways to manage the ongoing cost, workflow and efficiency of using printed documents.
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Epson
Published By: GoToMeeting     Published Date: Oct 11, 2011
Distributed work programs are one of the most effective ways of achieving badly-needed operational savings. To be effective, however, you need to know which practices and tools are most effective for managing remote staff. This new white paper addresses three fundamental management questions, explores key challenges of managing remote workers and provides best practices for setting up a successful remote work program.
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citrix, technology, business. remote work program, management, employee
    
GoToMeeting
Published By: SAP     Published Date: Jul 17, 2012
As the "bring your own device" (BYOD) trend sweeps across the business world, it raises a huge management challenge for many companies. It changes who within an organization gets access to mobility. It also affects the way a business operates, with implications that go far beyond simply IT. BYOD presents new, fundamental questions about security, liability, and cost. Answers depend on two aspects of mobility management: device management policy and the technology used to fulfill and enforce a policy.
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sap, mobile, managing, business, mobility, technology
    
SAP
Published By: Quocirca     Published Date: Sep 13, 2007
A sound IT infrastructure is fundamental to today’s businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organizations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organizations find it hard to achieve such service levels. This briefing looks at some possible solutions.
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data center, datacenter, data centers, datacenters, data centre, data centres, infrastructure, mission critical, high availability, small business, smb, smbs, outsourcing networking, network management, symantec, quocirca
    
Quocirca
Published By: Oracle Marketing Cloud     Published Date: Oct 05, 2017
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy aligned to buyer needs across all phases of the buying process — marketing automation. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Find marketing automation fundamentals here.
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Oracle Marketing Cloud
Published By: Oracle Marketing Cloud     Published Date: Oct 11, 2017
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy aligned to buyer needs across all phases of the buying process — marketing automation. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Find marketing automation fundamentals here.
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Oracle Marketing Cloud
Published By: GoToTraining     Published Date: Apr 06, 2011
In this eBook, Terrence Gargiulo, president of makingstories.net, explores the fundamentals of online learning, including drivers, benefits and how to create an online learning strategy that maximizes business value.
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citrix gototraining, virtual learning, virtual training, online learning strategy, live online learning, social media, cbt, web-based learning, e-learning
    
GoToTraining
Published By: WebEx     Published Date: Apr 02, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended. To harness the benefits of the new work order, organizations are looking to achieve true collaboration with customers, partners, suppliers and employees. Simply put, the mantra is to "improve productivity while lowering costs." Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles, it infrastructure, virtual enterprise, metrics, industry benchmarks, sfa, crm, erp, synchronous meeting environment, webex mediatone network, return on investment, travel costs, labor costs
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended.  Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
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webex, web collaboration, information workers, competitive advantage, on-demand web collaboration, roi, global connectivity, decision cycles, it infrastructure, virtual enterprise, metrics, industry benchmarks, sfa, crm, erp, synchronous meeting environment, webex mediatone network, return on investment, travel costs, labor costs
    
WebEx.
Published By: IBM     Published Date: Aug 10, 2012
Meeting healthcare's most fundamental mission - The role of software in helping you measure, monitor and improve patient satisfaction
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patient satisfaction, healthcare, ibm, business analytics, roi, research, data, predictive analytics, information technology, practice management
    
IBM
Published By: BMC Software     Published Date: Jun 13, 2014
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to “consumerized” services and experiences, IT is beginning to redefine its approach to offering IT services.  In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions
    
BMC Software
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a series of articles Paul Gerrard, a testing guru and consultant, discusses a range of testing topics. Test models are fundamental to testing and, in this article, Paul talks about the art of creating and using models. If testers are “shifting left,” pairing with developers or at least working more closely with developers, testers (and developers) need to be able to create models, learn how to articulate and share them, and support better collaboration.
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testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
    
CA Technologies EMEA
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