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Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
FRONTEO provides end-to-end project management, litigation consulting and eDiscovery solutions for a global base of law firms and corporations. To meet clients’ critical information needs, the business requires connectivity and data center solutions that can process, access and interpret terabytes of sensitive data—reliably and at top speeds. Get actionable insights from experts at FRONTEO and learn how switching to a high-performance Ethernet solution from Spectrum Enterprise can deliver security and reliability across your network and IT infrastructure.
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Spectrum Enterprise
Published By: Sage People     Published Date: Jan 04, 2019
We are in the midst of a global productivity crisis. The IMF estimates that if productivity growth had followed its pre-2008 financial crisis trend, overall GDP in advanced economies would be about 5% higher today. However, to blame everything on the financial crisis is misleading. The overall trend in productivity growth is stagnant and has been on a downward trend for the last several years. This is costing the U.S. a staggering $450–$550 billion a year. In the U.K., concern is such that there have been calls for the government to set new targets and create an independent watchdog to monitor progress to improve national productivity. There is also a workforce engagement crisis. Most people are simply not engaged at work, with industry research showing that typically 66% of people are either partly or not engaged at all at work. This means that only 1 in 3 people at work are fully motivated and productive. Yet most companies are oblivious to this fact. Some run annual emplo
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Sage People
Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
This whitepaper provides an overview of how Craigs International leveraged Alibaba Cloud’s technology solutions, including Cloud Enterprise Network (CEN), Virtual Private Network (VPN) Gateway, and Smart Access Gateway (SAG), to build a global enterprise network. Alibaba Cloud’s solutions helped them improve business operations, increase efficiency, maximize profitability, and reduce OPEX and CAPEX costs. Craigs International wants to move to the cloud to build a global hybrid enterprise network by partnering with a technology player that has such solid experience within Mainland China.
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA
Published By: Red Hat     Published Date: Feb 25, 2019
Red Hat is a trusted partner to enterprise customers; cloud, software, and hardware suppliers; and the global open source community. A Red Hat® Enterprise Linux® subscription provides customers with direct access to innovation and advocacy—within the open source community and within a certified and trusted network of partners. Red Hat Enterprise Linux provides you with an innovative platform that serves as the foundation for your business. It is hardened, certified, and supported by the Red Hat Product Security team, support teams, and certified engineers. Red Hat supports your timelines and advocates for your requirements so you can focus on the work of your business rather than being your own operating system vendor. We use our leadership in the open source community to do the work that brings you the best of open source. Get direct access to: Technology-driven solutions Emerging technology Experience and support Continuous security Timeline support Download the whitepaper to lea
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Red Hat
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Mar 20, 2019
Know how LTI leveraged SAP SuccessFactors to simplify the employee lifecycle process and enabled rapid move to an intelligent enterprise. A globally-integrated Cloud-based HR Platform for 27000+ users across 30 countries aided higher employee engagement and talent management. Download Complete Case Study.
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Larsen & Toubro Infotech(LTI)
Published By: Gigamon EMEA     Published Date: Feb 20, 2019
Lisez le livre blanc de Gigamon intitulé "Exploiter le pouvoir des métadonnées aux fins de sécurité", pour comprendre pourquoi les métadonnées sont le nouveau super pouvoir qui améliore l'efficacité globale de la sécurité.
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Gigamon EMEA
Published By: Rackspace     Published Date: Mar 07, 2019
SapientRazorfish is a global company that helps organizations in digital business transformation. For these enterprises, cloud migration is a mandate, and SapientRazorfish ensures the desired outcomes are achieved with Rackspace Fanatical Support for AWS services – to provide clients with expertise in planning, architecture services and counseling, migration, deployment, infrastructure maintenance and solution optimization.
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Rackspace
Published By: Loop Commerce     Published Date: Mar 08, 2019
Fung Global Retail & Technology had the opportunity to interview Roy Erez, Co-Founder and CEO of Loop Commerce. Loop’s gifting solution is already used by many large retailers including Neiman Marcus, Saks Fifth Avenue, and Coach. Erez shared his insights about the gifting category and the emergence of what Loop defines as “G-Commerce” (gift commerce). Loop Commerce is changing the landscape of the online gift-buying and receiving experience, creating new opportunities and leading the way to a $600B gifting market.
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Loop Commerce
Published By: MicroStrategy     Published Date: Jan 23, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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MicroStrategy
Published By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: Customer satisfaction has become a key KPI for innovation Having too many innovation projects is their biggest hurdle Establishing business case viability and go/no-go decisions are a key challenge Read the report now.
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Oracle
Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle
Published By: Avaya     Published Date: Mar 15, 2019
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to customers and prospects. A recent global study by Nemertes Research shows that the metrics for DCX are so compelling, as business and IT leaders you must align on strategic goals and objectives you need to meet, and then move swiftly to launch your own DCX initiatives.
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Avaya
Published By: Avaya     Published Date: Mar 15, 2019
Organizations around the globe are finding measurable success with their DCX initiatives, which has become a competitive differentiator, redefining loyalty by how well an organization engages, serves, and responds to customers and prospects. A recent global study by Nemertes Research shows that the metrics for DCX are so compelling, as business and IT leaders you must align on strategic goals and objectives you need to meet, and then move swiftly to launch your own DCX initiatives.
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Avaya
Published By: Aryaka Networks     Published Date: Sep 06, 2018
Makino, a leader in manufacturing, required a global network to transfer massive amounts of data from their HQ to regional tech departments. Learn why Makino replaced their MPLS circuits with Aryaka.
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Aryaka Networks
Published By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective
Published By: Virtela Communications, Inc.     Published Date: Nov 16, 2009
Frost & Sullivan review the limitations associated with a single-provider approach to MPLS networks and its impact on the enterprise. They examine Virtela's Global Service Fabric - a multi-carrier network approach that provides a best-of-breed global MPLS network solution.
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virtela, frost & sullivan, mpls networks, virtela's global service fabric, mpls network solution, cos, multi-protocol label switching, wide area network, cos mapping, network consolidation
    
Virtela Communications, Inc.
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs. Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
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health, global management service, cloud services, technology
    
Virtela Communications, Inc.
Published By: Infosys BPM Ltd     Published Date: Feb 12, 2019
A global infrastructure management company entered into a factoring agreement with a leading US financial institution in Australia. However, it realized that it was paying unreasonably high interest payments to the financial institution and wanted to trace the reason for the same. Infosys BPM took the initiative to analyze interest payments to the banker, and the customer payments pattern to provide insights on cost saving opportunities. Read on to know more on how did Infosys BPM help the client lead to a cash flow of $138M and also save $562,000 in factoring fees.
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Infosys BPM Ltd
Published By: Precision Fiber Products     Published Date: Sep 19, 2012
Global Supplier of quality fiber optic products: PM connectors, optical attenuators, adapters, ferrules, MIC patch cords & cable assemblies, polishing film, fixtures, Miller tool kits & more.
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Precision Fiber Products
Published By: SAP     Published Date: Feb 03, 2017
As the global business world shifts to all digital, real-time operations, the legacy two-tier ERP architecture so many businesses have relied on to bridge headquarters with subsidiaries can no longer compete effectively. A simple and comprehensive answer exists in SAP S/4HANA. Available in cloud and on-premise, SAP S/4HANA gives organizations the ability to utilize the same product family across a multi-tier deployment.
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SAP
Published By: SAP     Published Date: Mar 09, 2017
There’s strong evidence organizations are challenged by the opportunities presented by external information sources such as social media, government trend data, and sensor data from the Internet of Things (IoT). No longer content to use internal databases alone, they see big data resources augmented with external information resources as what they need in order to bring about meaningful change. According to a September 2015 global survey of 251 respondents conducted by Harvard Business Review Analytic Services, 78 percent of organizations agree or strongly agree that within two years the use of externally generated big data will be “transformational.” But there’s work to be done, since only 21 percent of respondents strongly agree that external data has already had a transformational effect on their firms.
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SAP
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
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market, idc, lifecycle, service, dell intel
    
Dell PC Lifecycle
Published By: Epicor Software Corporation     Published Date: Mar 09, 2018
Learn how ERP software addresses the real-world challenges companies face as they look to grow in today’s global economy. Take the virtual tour and see how your business can: • Reach new markets, expand product lines and grow your business with deep Industry and country specific functionality • Drive improved customer experience and accelerate the digital transformation of your business • Expand collaboration within your company and throughout your supply chain with social and commerce solutions • Respond quickly to changing demands with configurable real-time mobile capabilities Please view the virtual tour below for more information about Epicor ERP version 10. The tour will acquaint you with Epicor ERP and offer insight on how Epicor inspires growth for leading business around the globe.
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Epicor Software Corporation
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