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Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering was engaged to assist a Community Action non-profit in implementing SharePoint to fulfill several organizational requirements they had as well as resolve multiple challenges they faced. Manual paper processes were hindering the organization from being able to efficiently focus on their goal of providing services and strengthening the community to improve the quality of life for residents in their County.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering
Published By: MineralTree     Published Date: Jan 23, 2018
With automation technology, they are on track to save 60% of their finance department time to achieve their goal to focus on more critical areas of finance.
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MineralTree
Published By: eFax     Published Date: May 15, 2007
Fax servers promise easier administration and cheaper faxing but most deployments fail to meet their goals because of unexpected, ongoing costs and unpredictable capacity needs. This paper offers information on why outsourced fax services eliminate the time, effort and cost issues associated with fax servers, but retain all of the same functionality.
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fax, faxing, ip faxing, fax server, fax servers, ip networking, ip networks, converged communications
    
eFax
Published By: Success Factors     Published Date: Aug 10, 2012
When ICRW was forced to reduce its HR headcount, the center began looking for ways to automate performance management. With the help of SuccessFactors Professional Edition Performance Management, ICRW's HR staff was able to provide better service without adding headcount.
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successfactors, sap, customer testimonial, case study, icrw, performance management, sherian roggeband
    
Success Factors
Published By: IBM     Published Date: Apr 20, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
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data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
    
IBM
Published By: IBM     Published Date: May 02, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
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data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
    
IBM
Published By: Taleo     Published Date: Apr 11, 2011
Create an environment where employee and managers can track assigned activities, communicate job performance expectations, and define goals that are aligned to business objectives. Performance management ensures that everyone is focused on the right initiatives to deliver results.
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taleo, performance review, business strategy, performance management, goal management, reporting, analysis, compensation
    
Taleo
Published By: IBM     Published Date: Nov 12, 2015
Hear from the University of Michigan Health System’s CMIO, Dr. Andrew Rosenberg, to learn how this institution is achieving their goal for internal/external operability in support of their enterprise analytics roadmap to support its clinical, research, education and administrative missions. Learn more about the specific challenge's that were solved, how they integrated systems of record with medical devices, and hear about their plans for future integration.
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ibm, big data, enterprise analytics, emr, research interfaces
    
IBM
Published By: SumTotal Systems     Published Date: Oct 10, 2013
Workforce analytics has become an essential business tool for leading companies that view workforce performance as the key to improving company results, according to a new global survey of business leaders by Harvard Business Review Analytics Services. Workforce analytics is a set of integrated capabilities (technologies, metrics, data, and processes) to measure and improve workforce performance. The goal is simple: put the right people with the right skills in the right work, provide them with the necessary training and development opportunities, and engage and empower them to perform at their highest possible level.
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sumtotal, harvard business review, workforce, workforce analytics, analytics, company performance, workforce management, workforce data
    
SumTotal Systems
Published By: MuleSoft     Published Date: Sep 08, 2016
Between March 25th and March 28th, 2016, MuleSoft surveyed 802 IT decision makers globally across Australia, the Netherlands, Hong Kong, Singapore, Sweden, the United Kingdom and the United States. The survey assessed how organizations of all sizes are executing on digital transformation, IT challenges and technologies used to meet business goals.
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mulesoft, digital transformation, it challenges, business goals, it innovation
    
MuleSoft
Published By: MuleSoft     Published Date: Jul 13, 2018
"Digital transformation is increasingly becoming a “when, not an if” for most companies. MuleSoft surveyed 650 IT decision makers across the globe. The research shows that three-quarters of companies are currently undertaking digital transformation initiatives, and 80% say if they don’t complete those initiatives, their companies will lose revenue in the next 12 months. How does your company stack up? Download the Connectivity Benchmark Report 2018 to find out: -The top digital trends companies are investing in for 2018 -The biggest challenges holding companies back from achieving their digital transformation goals -The one strategy companies use to develop applications and projects more efficiently"
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MuleSoft
Published By: T Systems     Published Date: Oct 05, 2018
Fortunately, the wait is over. Here at T-Systems, we have created a whitepaper that contains Gartner’s 2018 Strategic Roadmap for Networking report which provides you with a wealth of information and guidance. Not only does it offer impartial advice from a technological perspective but it also interweaves the equally important, but often neglected viewpoints from a skills, processes and cultural stance. We feel confident that you’ll agree that armed with this whitepaper and Gartner’s report which successfully combine highly relevant insights with precision accuracy - you will be able to lay a solid foundation for your own networking pathway. Being able to correctly identify where your current networking solutions are presently and compare these with what you need to develop these into; to realize your goal - is one area of many, where we feel Gartner’s report excels. So whether it is their gap analysis, identification of key trends, signposting of the pitfalls that even the most con
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T Systems
Published By: ServiceNow     Published Date: Mar 24, 2015
Your enterprise needs the ability to identify all duplicative or outmoded IT and business applications, services and other resources, and then to consolidate those worth keeping, migrate those worth updating, and retiring the rest. And that consolidation delivers multiple business benefits. Key among these: a single interface to multiple tools and resources, and more agile global operations. With the right practices, policies and technology platform, your enterprise can accomplish these goals in ways that accelerate growth, cut costs and complexities, and enhance competitiveness.
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consolidation, business transformation, single interface, business applications, business benefits
    
ServiceNow
Published By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: NCM Fathom     Published Date: Dec 09, 2011
Like a game of chess, content creation requires strategy. This eBook is not designed with the goal of teaching you how to play safe. It is designed to help you achieve significant wins with content that engages your audience.
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fathom, business, b2b, content creation, marketing
    
NCM Fathom
Published By: Tribridge     Published Date: Feb 09, 2015
Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.
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content development, training content, e-learning content development, content creation services, content conversion, enterprise content management, custom content, learning content
    
Tribridge
Published By: Tripwire     Published Date: Feb 08, 2013
It’s no small feat to balance access to data to meet business goals with protecting that very same data from hackers.
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high availability, cloud, security, hacker detection, intrusion prevention
    
Tripwire
Published By: HPE     Published Date: Mar 23, 2015
This Porter Consulting report analyzes enterprise campus networking solutions from Aruba Networks, Cisco, HP and Ruckus Wireless. The paper examines key business and technology trends affecting enterprises with 500-5000 employees. We identify fundamental requirements IT decision makers should consider when evaluating campus networking solutions including: • Ensuring simple, secure and cost-effective user access • Supplying adequate bandwidth and quality of service • Streamlining deployment and operations • Supporting emerging standards and technology requirements Our goal is to provide business and technical decision makers with a guide to the key players and their strengths.
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HPE
Published By: Workterra     Published Date: Nov 10, 2017
Mid-market HR today is being asked to be a business partner in areas that range from compliance to employee engagement. They need to be able to connect the dots among various sources of employee data to deliver better-informed business decisions to help achieve strategic goals. Connecting those dots and delivering those results demands more HR firepower and greater data visibility than the manual or homegrown processes and systems often used by mid-market organizations can deliver. On the other hand, most mid-market companies aren’t ready for the intricacies or expense of human capital management (HCM) systems designed for enterprise-level organizations. The answer for forward-thinking HR leaders who want to boost their team’s capabilities and play a greater role in their company’s future is having core HR functionality designed into an integrated benefits administration solution. Automated HR that delivers core HR features as part of its architecture — not as an afterthought or a separate, stand-alone module — gives HR leaders: • The tools they need to better handle their administrative work • The data and analytics necessary to better coordinate programs and more confidently make strategic decisions • A user experience that makes life easier for HR and employees
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Workterra
Published By: Harvard Business School     Published Date: Mar 05, 2015
Why are more and more smart companies going VC to find their next breakthroughs? A corporate venture-capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. In this Harvard Business Review article, HBS Professor Josh Lerner, faculty chair of the HBS Executive Education program Private Equity and Venture Capital, shares six ways to create a venture fund that’s as savvy and nimble as the best private VCs.
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private equity, venture capital, investment expertise, vcs, corporate venturing, competitive threats, breakthroughs, corporate r&d
    
Harvard Business School
Published By: Tideway Systems     Published Date: Mar 21, 2008
Cost transparency in relation to IT consumption isn't just about showing which applications, physical resources or even individual users increase company's costs (although that can be valuable information). The real goal is to drive efficiencies throughout the whole business. This white paper offers some practical guidance on where to start.
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it cost, cost management, budget, budgeting, spending, tideway
    
Tideway Systems
Published By: ClearSlide, Inc     Published Date: Jan 28, 2015
Both inside and outside sales professionals are becoming more mobile, with industry research showing that half are already using tablet devices and an additional 26 percent plan to adopt them in the next 18 months. By integrating mobility in the sales workforce, businesses are able to increase overall productivity, effectiveness as well as meeting sales goals since they are able to access information and content anytime, anywhere, through any mobile device. Yet, there are still major obstacles to overcome when trying to implement a strategy to bring mobility to your sales force.
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sales mobility, increasing productivity, increasing revenue, sales performance optimization, sales performance, sales management
    
ClearSlide, Inc
Published By: SundaySky     Published Date: Mar 06, 2018
Cox Communications has been a SundaySky customer for five years, running personalized video ad programs through traditional video publisher channels. At the end of 2016, Cox Communications expanded that program to Facebook to see if greater levels of personalization and performance could be achieved by combining the dynamic capabilities of SmartVideo technology with the reach of the Facebook ads platform. The program targets recent Cox website visitors on Facebook and delivers them a relevant video ad with offers related to products and services they had viewed on Cox.com. The program leverages SundaySky’s SmartVideo platform to achieve Cox’s online revenue goals of maximizing the number of revenue-generating orders on its website while also lowering the cost per acquisition (CPA) as the program optimizes.
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SundaySky
Published By: Virgin Pulse     Published Date: Jun 26, 2013
There are three options for creating a distinct brand for your workplace health and wellness programs. You can use your existing corporate brand, create a new and distinct sub-brand for your programs, or use a third party’s brand as the foundation of your health and wellness initiatives. Each of these branding options has its benefits and challenges, depending upon your goals. In this paper, we’ll discuss the merits of these branding options and help you understand how they can impact your health and wellness initiatives.
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corporate wellness, heathcare, healthcare reform, benefits, engagement, branding, employee hapiness
    
Virgin Pulse
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