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Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Western Union enhances the recruiting experience for both candidates and recruiters with the Oracle Talent Acquisition Cloud by leveraging a flexible and robust recruiting tool with social media capabilities and a referral program.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Does your organization have what it takes to survive and thrive in today's competitive talent economy? Understanding the similarities between how marketers approach customers and how recruiters attract candidates is key to attracting and hiring an engaged workforce. Read more.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
The talent landscape is more crowded than ever! Discover the keys to building a magnetic culture that attracts and retains top talent in tough markets. Read more.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Discover the advantages of connecting HR and Finance. From improved productivity and reduced costs, to increased reporting efficiency, the benefits of unifying HR and financial applications are too numerous to ignore. Learn more.
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Oracle HCM Cloud
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Mobile, relationship intelligence, and sales coaching are necessities for today’s sales organization and are pervasive capabilities for every sales automation solution category. No vendor solely offers these capabilities without complementing them with other functions. Instead, they are embedded across the categories mentioned above. For example, sales content management providers cannot compete without extensive mobile expertise; market intelligence and customer success do not work without relationship intelligence; and sales coaching is not constrained only to the sales performance management vendors.
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sales content management, customer success, market intelligence, sales acceleration, sales performance management, partner relationship, contract life cycle
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
When organizations are managing sales performance, it is critical to balance and align each enablement and operational component. Misalignment – or too much focus on one element –can dramatically detract from performance levels and the ability to measure results. An organization may temporarily need to emphasize a particular component when it sees a challenge, but ultimately success depends on striking the correct balance across all SPM components.
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goals and objectives, competency model, onboarding and certification, coaching, review process, sales activities, metrics, compensation
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
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scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits. The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
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visionary leadership, adaptive enterprise architecture, simplified processes, continuous innovation, rewarding pervasive cx, acute sensing capabilities, collaborative
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Workday France     Published Date: Apr 19, 2018
Actuellement, le lieu de travail et l'employé connaissent de profonds changements. Les entreprises ont compris que pour relever ces challenges et rester compétitives, elles doivent changer la façon dont elles gèrent leur ressource la plus précieuse : leurs employés. Mais leur tâche est rendue particulièrement difficile par les outils obsolètes et rigides qui, du moins jusqu'à maintenant, étaient utilisés pour gérer la main d'œuvre : les systèmes sur support papier et formulaire, les outils de bureautique (tableurs et documents Word), ainsi que les applications logicielles ERP à grande échelle. Les services RH sont particulièrement surchargés. Ils passent en effet beaucoup trop de temps sur les tâches administratives et de conformité au détriment du recrutement et de la fidélisation des meilleurs talents
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Workday France
Published By: Bluewater Learning     Published Date: Aug 29, 2018
The focus on employee engagement as a driver of better business results has gotten so much traction it’s spawned an entire category of solutions within the HCM universe. But if you’re a SumTotal client, you already own a tool that has incredible — but often-overlooked — potential for creating an environment in which engagement can not only flourish, but actually be sustained. It’s all about having content that strategically positions your company, is easy to find, and truly engages your employees to seek opportunities to make a difference and to grow professionally. To really shape your SumTotal LMS into the effective piece of technology you know it can be — to see it achieve the results you and your leadership team expect it to deliver — you need to be a content architect and have a great content strategy. Now you can learn the process Bluewater has developed through years of experience helping clients worldwide maximize their SumTotal LMS to drive higher engagement and better business results: • Mapping out a plan for engagement success • Understanding the negative effects when you don’t have a content strategy that makes strategic sense for your organization — on employees, leaders, LMS owners, and learning practitioners • Architecting content for engagement today — and for the road ahead • Building the framework for a rich content ecosystem where learners feel at home • Focusing on people, processes, and technology: an approach to content strategy that supports a culture of engagement It’s all about being ridiculously happy with your SumTotal LMS.
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Bluewater Learning
Published By: Workday Italy     Published Date: Sep 19, 2018
Read the latest Gartner Magic Quadrant for Cloud HCM Suites to get a side-by-side comparison of key HCM vendors and learn why the world’s leading research and advisory company named Workday a leader for the third year in a row.
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Workday Italy
Published By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
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cloud hcm strategy, cloud solutions
    
Workday Netherlands
Published By: Workday Spain     Published Date: Sep 20, 2018
Per due anni consecutivi, Gartner, società di ricerca indipendente, ha riconosciuto Workday tra i leader per le soluzioni cloud di gestione del capitale umano (HCM) su 11 fornitori esaminati. Registrati per scaricare il report ""Gartner Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises"" (offerto da Workday) e scopri perché per il secondo anno consecutivo abbiamo conquistato la prima posizione nel quadrante dei leader per capacità di attuazione.
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Workday Spain
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