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Published By: Reputation.com     Published Date: Jun 29, 2018
Creating competitive advantage starts with a sound digital strategy. In a 2017 survey of healthcare consumers across the U.S. from a representative range of demographic groups, we found that 88% of consumers begin their search for healthcare providers online. Consumers rely on search engines and review sites to steer their decisions about where to go for care. What consumers read about you online heavily influences their decision-making. Your reputation is defined at every touchpoint a potential patient has with your doctors and organization on the web — from the doctor or location listing, to patient rating and reviews, to finding the right doctor and reading profiles on your website. Done well, online reputation management (ORM) enables your providers to generate a high volume of representative reviews from the “silent majority,” while providing valuable insights to improve patient experience, make operational improvements and drive new patient appointments.
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Reputation.com
Published By: Reputation.com     Published Date: Jun 29, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail.
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Reputation.com
Published By: DocuSign     Published Date: Apr 24, 2018
Moreover, more than half of Fortune 500 pharmaceutical and medical device companies are operating under corporate integrity agreements (CIA) with the U.S. government to mitigate the risks.
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DocuSign
Published By: QTS     Published Date: Nov 04, 2016
Healthcare accounts for 21% of all cybersecurity breaches, making it the most affected business sector in the U.S. economy. Ongoing attacks are predicted to cost providers $305 billion in lifetime revenue over the next few years. Download this white paper to learn how to make healthcare cybersecurity stronger.
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healthcare, cyber security, data security
    
QTS
Published By: Memorial Hermann     Published Date: Sep 19, 2014
As a broker, your customers look to you to provide guidance, education and cost savings in a world filled with ever-changing regulations and skyrocketing costs. See where Houston businesses find the most value in their brokers and what new options exist to help contain costs. • Learn where Houston businesses see brokers adding value • See the impact carrier satisfaction has on changing carriers • Read about new cost-containing options to help your clients
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available. • Learn what % of employees live in Houston, and how that impacts health care costs • See how happy businesses are with current carriers and what that means at renewal time • Find out what alternative options smart businesses are looking at
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Memorial Hermann     Published Date: Sep 19, 2014
Health care costs are already out of control. You’ve tried everything you can think of to reduce costs, but nothing seems to work. Learn where the real problem lies and what you can do about it by rethinking your approach. • Learn why the usual tactics do little to contain costs • See how carrier choice and location impact cost • Get educated on new approaches that contain costs
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healthcare costs, approach, carrier, choice, location, impact, educated, reliable, providers, solution, business, manager, organization, employees, negotiations, information technology, practice management
    
Memorial Hermann
Published By: Lenovo     Published Date: Apr 28, 2017
Involved, informed patients are better able to manage their own care. Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes. Here are 10 tips from Lenovo Health for putting technology to work to reach your patient engagement goals: • Mobile devices, tablets, and interactive technology improve the patient experience • Healthcare facilities can remotely monitor patient progress and health post-discharge • Providers can leverage patient portals and other tools to promote population health • Ensuring patient engagement success requires effective measurement • And more... Lenovo Health provides the solutions and expertise to help healthcare organizations engage patients and achieve the vision of customized care anywhere, from hospital to home. Are you meeting your patient engagement goals? Download this checklist now.
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lenovo, lenovo health, healthcare, healthcare technology, improving patient experience, remote monitoring, lenovo health solutions, customized care, hospital to home, digital healthcare, power patient engagement
    
Lenovo
Published By: SAP EMEA Global     Published Date: Dec 13, 2017
This IDC white paper examines the drivers behind the adoption of IoT technologies by public services organizations and why the IoT is becoming a key investment priority. Public services are comprised of a diverse set of organizations, including federal, regional and local governments and healthcare and social services providers. These all have mandates to improve the safety, health and quality of life of their constituents across a broad range of programs. This paper also provides market insights and describes examples of IoT implementations that highlight the diversity of scenarios in the public service sector. These diverse scenarios illustrate the impact IoT solutions can have across many citizen-centric services.
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SAP EMEA Global
Published By: QlikView     Published Date: Jun 12, 2013
Today’s healthcare landscape is characterized by unrelenting change and constantly increasing complexity. It can be said that the reforms of the Accountable Care Act (ACA) of 2010 exacerbate this situation while at the same time attempting to ameliorate problems over the long term. Whatever the case, healthcare providers have their work cut out for them – and no other part of the organization will play a more critical role than healthcare operations.
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patient, satisfaction, healthcare, operations, improve, aca, cloud computing, network infrastructure, workforce management
    
QlikView
Published By: QlikView     Published Date: Jun 12, 2013
Today’s changing healthcare landscape demands more from the finance department than ever before. No longer a sideshow in the healthcare delivery equation, finance now plays a starring role as hospitals and healthcare providers of all kinds face the challenge of implementing the reforms of the Affordable Care Act (ACA) of 2010.
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financial, healthcare, aca, hospitals, network infrastructure, privacy and security
    
QlikView
Published By: GE Healthcare     Published Date: Aug 27, 2015
Healthcare organizations are facing uncertain times, which are putting enormous strains on their revenue cycle management (RCM). Automation is proven to improve RCM measures, and even small improvements can significantly impact the bottom line. This whitepaper details how providers can embrace automation to help drive financial performance.
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centricity business, financial management, revenue cycle, hospital billing, hospital finance, patient billing, rcm, episodic payment, accountable care, icd-10, healthcare reform, shared savings, capitation, payment reform, risk based contracting, hospital consolidation, [mjm] claims, denials, cost to collect, patient accounting
    
GE Healthcare
Published By: GE Healthcare     Published Date: Aug 27, 2015
The shift to value-based reimbursement (VBR) entails more financial risk for providers. Successful management of the transition to VBR can only be achieved when healthcare organizations are clinically and financially integrated to ensure tight care coordination and efficient resource utilization. That level of integration requires the aid of a robust IT infrastructure to support the enterprise. This whitepaper offers the opportunity to learn about new tools for healthcare providers to manage financial challenges associated with value-based reimbursement
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centricity business, financial management, revenue cycle, hospital billing, hospital finance, patient billing rcm, episodic payment, accountable care, icd-10, healthcare reform, shared savings, capitation, payment reform, risk based contracting, hospital consolidation, [mjm] claims denials, cost to collect, patient accounting, practice management, information technology
    
GE Healthcare
Published By: GE Healthcare     Published Date: Aug 27, 2015
This paper will explore some of the market dynamics driving the financial volatility in healthcare and will explore how advanced analytics, with the right IT backbone and organizational competencies, can help organizations successfully identify ways to manage revenue cycle profitability.
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centricity business, financial management, analytics, revenue cycle, hospital billing, hospital finance, patient billing, rcm, episodic payment, accountable care, icd-10, healthcare reform, shared savings, capitation, payment reform, risk based contracting, hospital consolidation, [mjm] claims, denials, cost to collect
    
GE Healthcare
Published By: Infomatica     Published Date: Jul 15, 2015
The International Institute of Analytics presents healthcare results from their proprietary assessment tool, The Analytics Benchmark, including measurement of data-related tactical competencies and culture/leadership competencies necessary for data-driven decision-making to become ubiquitous inside organizations. Download this paper to benchmark where your organization stands in the five stages of maturity and the five elements of alignment needed for success.
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Infomatica
Published By: Evariant     Published Date: Sep 07, 2016
Marketers face a unique challenge to allocate resources across a variety of tactics to target key audiences that need their product or service – with limited information on what combination of products or services will have the optimum impact, which target audience members are ideal fits, and what allocations will provide the best return on investment to the organization. Healthcare has its own myriad of challenges, including many local, regional, and national options for consumers, service line variations, and disparate demographics. The good news is that there is an emerging understanding of digital and multichannel marketing, and ample opportunity to define best practices, systematically calculate marketing effectiveness and return on marketing investment (ROMI), and use technology and data to create great business outcomes.
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evariant, multi-channel marketing, hospital, patient engagement, digital marketing
    
Evariant
Published By: Dell PC Lifecycle     Published Date: Mar 13, 2018
Fresenius Medical Care North America is the premier provider of the highest quality healthcare to people with renal and other chronic conditions. In the US, 640,000 people live their lives with end-stage renal disease. Worldwide, more than three million people suffer from chronic kidney failure. Through its industry-leading network of 2,200 dialysis centers in the U.S., outpatient cardiac and vascular labs, and urgent care centers—as well as North America’s largest practice of hospital and post-acute care providers—Fresenius Medical Care North America provides coordinated care for over 180,000 U.S. patients.
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Dell PC Lifecycle
Published By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: Citrix ShareFile     Published Date: Mar 31, 2017
Protecting PHI is not optional. Data security is so important in healthcare that fear of jeopardizing patient privacy and facing fines leads many providers to reject modern and more efficient cloud software. However, the facts tell a different story. Read this eye-opening e-book to get the facts on how the cloud can help your office provide better, more secure patient care. • How built-in data encryption keeps your PHI, DICOM studies safe • Why more security pros are concerned with user behavior than cloud tools • What your organization should know about the cloud and compliance
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cloud security, electronic security, health care, security risk management, user authentication, cloud technology
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 13, 2017
Protecting PHI is not optional. Data security is so important in healthcare that fear of jeopardizing patient privacy and facing fines leads many providers to reject modern and more efficient cloud software. However, the facts tell a different story. Read this eye-opening e-book to get the facts on how the cloud can help your office provide better, more secure patient care. • How built-in data encryption keeps your PHI, DICOM studies safe • Why more security pros are concerned with user behavior than cloud tools • What your organization should know about the cloud and compliance
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cloud security, client data protection, data encryption, cloud, user behavior
    
Citrix ShareFile
Published By: athenahealth     Published Date: Sep 05, 2013
Lacking a method to share clinical data across 70+ providers, Carolina Health Specialists® needed an EHR to stay current, improve visibility, and achieve Meaningful Use.
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healthcare, healthcare providers, carolina health specialists, health specialists, ehr, meaningful use, electronic health records, policy and legislation
    
athenahealth
Published By: Schneider Electric     Published Date: Jan 26, 2018
Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education. In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location. More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one. APC by Schneider Electric has: Connected Products making it easy to remotely monitor your customers’ environments Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS! A Managed Service Program to help you develop & monetize power as a managed service Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
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Schneider Electric
Published By: VersaSuite     Published Date: Aug 13, 2013
Healthcare providers do not have to live with functionality interruptions and budget strains created by an EHR that does not fit the facility. VersaSuite delivers a customizable EHR/HIS system to streamline the entire range of healthcare business processes.
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ehr, electronic health records, ehr replacement, emr software, emr, electronic medical records, emar, ophthalmology, ent, cardiology, otolaryngology, cardiovascular, versasuite, practice management, pacs, hospital information system, his, budget, revenue cycle management, cpoe
    
VersaSuite
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Protecting PHI is not optional. Data security is so important in healthcare that fear of jeopardizing patient privacy and facing fines leads many providers to reject modern and more efficient cloud software. However, the facts tell a different story. Read this eye-opening e-book to get the facts on how the cloud can help your office provide better, more secure patient care: How built-in data encryption keeps your PHI, DICOM studies safe Why more security pros are concerned with user behavior than cloud tools What your organization should know about the cloud and compliance
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healthcare, data security, cloud software, privacy, patient care
    
Citrix ShareFile
Published By: RelayHealth     Published Date: Mar 29, 2013
Atlantic Health System, based in New Jersey, led an initiative to connect healthcare providers with one another and with patients to improve care coordination and patient engagement.
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care coordination, patient engagement, relayhealth, atlantic health system, hio, financial connectivity, claims processing, account resolution, care collaboration, healthcare reform, financial / revenue cycle management, electronic health records
    
RelayHealth
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