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Published By: LogMeIn     Published Date: Mar 01, 2012
Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. LogMeIn consults daily with helpdesk and operations managers and here's what we've learned are the top five hidden costs of using legacy tools to provide remote support.
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support tools, customer support, technical support, technology, it support, service desk, help desk
    
LogMeIn
Published By: LogMeIn     Published Date: Mar 01, 2012
Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.
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logmein rescue, fordham university, remote support, customer support, enterprise applications, technical support, quality support
    
LogMeIn
Published By: LogMeIn     Published Date: Mar 01, 2012
This paper explores the challenges of supporting a remote workforce with legacy tools such as RDP, pcAnywhere, VPNs and VNC and identifies best practices that organizations can use to choose helpdesk tools that better support today's workforce while also cutting costs.
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technology, enterprise application, business, helpdesk, employee help, best practices
    
LogMeIn
Published By: SAS     Published Date: Mar 01, 2012
This white paper reveals the results of a Bloomberg Businessweek Research Services survey of 930 respondents globally on the current state of business analytics within organizations. You'll discover how and why the use of analytics is growing!
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sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics, it management, ondemand solutions, performance management, risk management, sas® 9.3, supply chain intelligence, sustainability management
    
SAS
Published By: GFI Software     Published Date: Feb 24, 2012
There are hundreds of rogue anti-malware products on the Internet that infect PCs rather than detect malware. Learn how these scams look and work and how to prevent your computer from becoming infected.
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gfi software, technology, security, malware, internet security, intrustion detection, anti-virus
    
GFI Software
Published By: IBM     Published Date: Feb 23, 2012
Built on IBM's market-leading business rules management system and enhanced with capabilities for detecting time-based events, this offering drives more responsive actions to business opportunities or risk conditions, increasing the value of each customer, partner and internal interaction.
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ibm, technology, information technology, it management, data management, data center
    
IBM
Published By: Citrix Systems     Published Date: Feb 18, 2012
This white paper discusses eight important areas where Citrix NetScaler beats F5 in making enterprise networks cloud ready.
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virtualization, data center, datacenters, consolidate, network, network resources, citrix, netscaler, adc, application delivery controller, infrastructure, consolidation, networking, networking resources
    
Citrix Systems
Published By: Citrix Systems     Published Date: Feb 18, 2012
Ready for 2048-bit SSL? The Iron Age is officially over. The Cloud Age is here. Don't let stronger security compromise performance. Download the Citrix and Verisign White Paper and the NetScaler Performance Comparison now.
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2048-bit ssl, security, ssl, performance, citrix, verisign, netscaler, cloud, protection, hacking, ecommerce, traffic, ssl everywhere always-on, encryption, application
    
Citrix Systems
Published By: SEEBURGER, Inc.     Published Date: Feb 16, 2012
Traditional methods of managing file transfers can't prevent or protect your enterprise from compliance violations: they're insecure, inefficient, and non-auditable.
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seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
    
SEEBURGER, Inc.
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
ocial media is a valued communication channel for business. Yet many businesses still have questions about how to implement social media initiatives and where the contact center fits in.
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Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
For contact centers, it's getting easier to consolidate and centralize communications architectures and realize the benefits. Obviously, there are fewer applications and physical boxes to be administered and maintained.
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Interactive Intelligence
Published By: HP and Intel® Xeon® processor     Published Date: Feb 11, 2012
This white paper outlines an end-to-end storage and data protection architecture optimized for VMware vSphere.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers, market dynamics, trends, converged, custom requirement, deduplication, tiering, protocol, foundation
    
HP and Intel® Xeon® processor
Published By: HP and Intel® Xeon® processor     Published Date: Feb 10, 2012
In this white paper, find out more about HP Converged Storage - a convergence of advanced HP Infrastructure gathered together within a cohort storage product portfolio that will offer your business performance and agility.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers, market dynamics, trends, converged, custom requirement, deduplication, tiering, protocol, foundation, supply chain, integrated strategy, archival storage
    
HP and Intel® Xeon® processor
Published By: Acronis     Published Date: Feb 09, 2012
Built specifically for VMware vSphereT, Acronis® vmProtectT 6 provides all the features you need in an extremely easy-to-use solution that can be deployed in minutes so you can start to perform your backup and recovery tasks.
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virtualization, virtualization software, disaster recovery, backup virtual machines, vmware backup, p2v, vmware data recovery, backup virtual server, virtualization backup, virtual backup, server migration, migrate from physical to virtual, v2v, migrate from virtual to virtual, acronis, veeam, vmprotect, acronis vmprotect, vm protection
    
Acronis
Published By: Oracle     Published Date: Feb 03, 2012
This white paper details a commerce-anywhere approach that encourages businesses to extend their concept of the research and purchase process beyond individual transactions.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle
Published By: Kaon     Published Date: Feb 01, 2012
Savvy marketers are looking for ways to reuse interactive content across multiple platforms and venues to save money. Learn how virtual product demonstrations can be CREATED ONCE and reused ANYWHERE to reduce costs and accelerate sales.
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon
Published By: Kaon     Published Date: Feb 01, 2012
Obtaining products for sales and marketing demonstrations can be tough, especially with large, complex and expensive. Learn how CMOs are overcoming such issues with virtual 3D product demonstration that look and behave like the actual product.
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon
Published By: Kaon     Published Date: Feb 01, 2012
As complex product companies look to build sales opps they're using mobile platforms (iPads and Smartphones) to demo products anywhere, anytime. But the question is, who's developing the dynamic content that's exciting prospects and accelerating sales?As complex product companies look to build sales opps they're using mobile platforms (iPads and Smartphones) to demo products anywhere, anytime. But the question is, who's developing the dynamic content that's exciting prospects and accelerating sales?
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon
Published By: Momentum     Published Date: Jan 20, 2012
Read this white paper to answer the Who, What, When, Where and Why of successfully choosing a business voice solution.
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Momentum
Published By: Cisco     Published Date: Jan 20, 2012
Read how Internetwork Engineering's customer, NCCAR, a NC based automotive research facility relies on Cisco Borderless Network to keep engineers connected to data and services anywhere, anytime.
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cisco, engineering nccar, north carolina, borderless network, data, services, networking, auto, development
    
Cisco
Published By: Eloqua     Published Date: Jan 13, 2012
Use this guide as a checklist to compare your current email marketing technology against four core areas where marketing automation extends the power of email - audience targeting, automating marketing tactics, enabling sales and measuring results.
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email marketing, marketing white paper, marketing automation, behavioral targeting, marketing data, email marketing technology, marketing automation, marketing tactics automation, audience targeting
    
Eloqua
Published By: Interactive Intelligence     Published Date: Jan 12, 2012
Join us for this web event where featured Forrester Research principal analyst, Art Schoeller and Interactive Intelligence senior vice president, Joe Staples will discuss these topics and help you be ready to take the best advantage of the upcoming year and the contribution your contact center can make to the success of your business.
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interactive, marketing, trends, marketing analytics, interactive marketing
    
Interactive Intelligence
Published By: Lumension     Published Date: Jan 11, 2012
There is hope for IT administrators seeking to gain control over the Windows environment while still offering local admin rights to the user base.
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vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security
    
Lumension
Published By: Aerohive     Published Date: Jan 04, 2012
In today's virtual enterprise, access to corporate resources must be secure, reliable, and manageable, with consistently enforced policy while simultaneously allowing access from anywhere at any time. This is why access network strategies are critical to business growth.
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aerohive, branch office, cloud computing, remote networks, vpn, cloud enabled networking, distributed enterprise, cloud security services, business continuity, teleworker, remote office, call center, virtual office, disaster recovery, zero touch wireless, retail pci
    
Aerohive
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