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Published By: IBM     Published Date: Mar 22, 2013
This paper shows how the IBM Maximo software solution is the leading asset and service management software in the marketplace, through its highly flexible business components and technology architecture
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ibm, ibm maximo, maximo, service management, it management, agile it, client devices, soa, tivoli software
    
IBM
Published By: The Starr Conspiracy     Published Date: Apr 03, 2017
The true failure points for HCM tech startups are less obvious than poor product quality or a lack of money. View our latest Lightpaper® for a breakdown of the patterns we witness time and time again that cause many startups to end up in the junk pile.
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starr conspiracy, hcm, hr technology, startups
    
The Starr Conspiracy
Published By: BMC Software     Published Date: Oct 23, 2014
Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration
    
BMC Software
Published By: RightAnswers     Published Date: Sep 04, 2013
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
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return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm, b2b
    
RightAnswers
Published By: Symantec Corporation     Published Date: Jun 18, 2014
Web-based systems are essential tools for running business processes and delivering services to customers. However, phishing and online fraud undermine customer confidence. In addition, Web security remains a top concern because of constantly evolving threats. Learn more about mitigating these web security risks with SSL Certificates in this IDC Technology Spotlight white paper
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symantec, ssl certificates, tco, third party vendors, hidden costs, ssl benefits, management platform, it professionals
    
Symantec Corporation
Published By: Castlight Health     Published Date: Aug 02, 2016
"In this eBook from Castlight Health and Jellyvision, you will learn: • How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more. • What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism. • How to put your organization’s technology to work toward your communication goals to meet employees on their level."
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castlight health, human resources, benefits, jellyvision
    
Castlight Health
Published By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
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itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere
    
HP
Published By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
For many organizations, the wide area network (WAN) infrastructure that connects an enterprise’s remote and branch offices has not changed for decades. Over the years, organizations consolidated many regional data centers into a few highly available data center locations which meant that remote locations had to connect to centralized applications over WANs and all internet traffic went through these data centers as well. This introduced bandwidth constraints and latency issues. The development in WAN optimization provided incremental and measurable improvement in WAN performance and provided some bandwidth cost containment. However, that technology typically was only deployed at the most problematic sites that struggled to achieve acceptable levels of performance and user experience. It did not solve all the issues with WAN connectivity. WAN infrastructure planning was limited to increases in capacity that were met by provisioning additional carrier MPLS (multiprotocol label switching)
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VMware SD-WAN by VeloCloud
Published By: Red Hat     Published Date: May 05, 2015
It's time to manage all your VMware machines through 1 tool. Red Hat® CloudForms gives you visibility and control throughout your whole infrastructure—from individual VMware machines to your entire cloud and virtualization infrastructure. Download the technology brief to learn more.
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redhat, cloud management, vmware environments, virtualization infrastructure, visibility
    
Red Hat
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: LogRhythm     Published Date: Aug 08, 2016
THE TIME HAS come for CEOs and Boards to take personal responsibility for improving their companies’ cyber security. Global payment systems, private customer data, critical control systems, and core intellectual property are all at risk today. As cyber criminals step up their game, government regulators get more involved, litigators and courts wade in deeper, and the public learns more about cyber risks, corporate leaders will have to step up accordingly.
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cyber threat, cyber risk, technology, best practices
    
LogRhythm
Published By: LogRhythm     Published Date: Aug 08, 2016
The need for early detection of targeted attacks and data breaches is driving the expansion of new and existing SIEM deployments. Advanced users are looking to augment SIEM with advanced profiling and analytics.
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cyber threat, cyber risk, technology, best practices, business management, business analytics
    
LogRhythm
Published By: LogRhythm     Published Date: Sep 19, 2016
In this webinar Randy Franklin Smith, Windows Security Subject Matter Expert, and Erik Ingleby, Product Manager at LogRhythm, discuss the lessons learned from Target, Niemen Marcus, Sony and other breaches. By analyzing the available information about these recent data breaches, from the perspective of detection, the two have assembled an interesting list of security monitoring lessons and ideas. The list includes tips on how to eliminate double false positives, a number of generalized monitoring scenarios, as well as acknowledges the incredible power of monitoring for new executables running for the first time on your environment. If you are concerned about data breaches and you're involved in SIEM and other security monitoring, this is the webinar for you.
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cyber threat, cyber risk, technology, best practices
    
LogRhythm
Published By: Ciena     Published Date: Jun 12, 2017
Explore "The Utility of the Future, Considerations for Evolving to a Smart Grid Infrastructure" by downloading it today.
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sdh, sonet sdh, sonet/sdh, sdh network, synchronous digital hierarchy, what is sdh, sonet vs sdh, define sdh, sonet, sonet definition, what is sonet, sonet ring, sonnet def, sonet network, synchronous optical network, define sonet, g.707, sonet frame structure, sonet technology, sts 12
    
Ciena
Published By: Ciena     Published Date: Jun 12, 2017
What if operators could upgrade their R&E networks to 100G for 50 percent less CAPEX investment and extend the life of the existing routers, while actually simplifying the architecture to enable lower operational costs? Download our app note to learn how.
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o-vpn, integrated access device, pinpoint, z-series, ciena 6500, ciena 5430, 6500-7, emotr, ciena 6200, ciena 5410, waveserver, wavelogic, wavelogic 3, wavelogic photonics, wavelogic3, sdh, sonet sdh, sonet/sdh, sdh network, synchronous digital hierarchy
    
Ciena
Published By: Zebra Technologies     Published Date: May 02, 2018
Today’s shoppers demand technology-enabled experiences that straddle clicks and bricks. They want better prices, more choices, next-day delivery and easy returns. They want a quick, friction-free product search and purchase experience, and they want it right now. How can retail technology help you satisfy them? Our 10th annual Shopper Vision Study surveyed thousands of consumers throughout North America, Latin America, Asia-Pacific, Europe and the Middle East, asking the questions that really matter to find out what shoppers really want—giving you the insight you need to be their preferred retailer, both in-store and online. The New Retail Mandate: Shopper Vision Study reveals exactly what your customers are thinking, what their habits are and how retail technology can help you be more effective. Download the Shopper Study today to learn how today’s smartest retailers use emerging technology to manage inventory, enrich the shopping experience and keep shoppers satisfied.
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shopper, study, technology, product
    
Zebra Technologies
Published By: Kronos     Published Date: Jul 26, 2017
The results of a 2016 study on employee burnout conducted by Kronos and Future Workplace show that 95 percent of HR leaders agree that burnout affects employee retention. Although serious, the issue of burnout isn’t insurmountable if organizations are proactive in addressing its causes. The implementation of new workforce technology with flexible scheduling capabilities and workforce analytics can help stop burnout before it starts.
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employee satisfaction, employee retention, technology, workforce analytics, burnout
    
Kronos
Published By: Engagio     Published Date: Oct 13, 2017
The Clear & Complete Guide to Account Based Marketing (ABM) is your guide to solving this problem. It will take you, step-by-step, through this fast-emerging discipline, showing you how to align your sales and marketing team around a strategy that’s optimized for the biggest, most important deals. As you’ll see, ABM is not a magic wand. Instead, it’s a powerful combination of people, process and technology that, deployed intelligently, will out-perform every other demand generation initiative in your company.
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Engagio
Published By: Anaplan     Published Date: Mar 12, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner. In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about: -The evolution of the FP&A function -How FP&A teams harness big data and close the talent gap -Why FP&A can become a top contributor to forward-focused decision-making
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Anaplan
Published By: Anaplan     Published Date: Mar 12, 2019
Financial planning and analysis (FP&A) professionals have witnessed evolutionary changes in budgeting, planning, forecasting, and analysis processes. Through innovative advancements in technology and the application of big data within these processes, the FP&A function is empowered to transform into a strategic business partner. In “The Rise and Rise of FP&A,” a paper written by FSN and sponsored by Anaplan, you will learn about: • The evolution of the FP&A function • How FP&A teams harness big data and close the talent gap • Why FP&A can become a top contributor to forward-focused decision-making
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Anaplan
Published By: ChannelAdvisor     Published Date: Nov 29, 2017
"More than $1 million of e-commerce revenue is generated every 30 seconds, as millions of consumers purchase billions of products online. And these days, shopping is getting social. People aren’t just engaging on social media sites, but buying through them, too. As constant changes to mobile technology and e-commerce tools continue to reshape how consumers interact with brands and retailers, social commerce is here to stay. This white paper serves to help brands and retailers understand the state of social commerce today and its implications for connecting to customers, optimizing e-commerce operations and growing sales channels."
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ecommerce, retail, advertising, selling online, online shopping, online advertising, social commerce, social media, social advertising, facebook, instagram, paid social, marketing
    
ChannelAdvisor
Published By: Oracle     Published Date: Apr 05, 2018
Eine effektive Zusammenarbeit zwischen Marketing und IT ist wichtiger denn je und hängt zunehmend von der Flexibilität der Marketingtools ab. Hierbei spielt die Technologie eine zentrale Rolle. Unsere ‚Anleitung zum Aufbau Ihrer Marketingtechnologie‘ verrät, wie Sie Ihre Marketingstrategie mit der richtigen Technologie optimieren:: • Gewinnen Sie neue Perspektiven zum Einsatz von Technologie im Marketingbereich • Informieren Sie sich über neue Entwicklungen zur Automatisierung im Marketingbereich • Integrieren Sie Content und soziale Netzwerke in Ihre Gesamtstrategie Oracle is a global technology company who provide a range of services, including the Oracle, the ‘industry’s broadest and most integrated public cloud’ which lowers costs and reduces IT complexity. They also offer IT security service, database, Java services, Enterprise Management, consulting and support services and more. Oracle have more than 420,000 customers worldwide and are widely revered throughout the computi
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Oracle
Published By: Monetate     Published Date: Apr 06, 2018
Personalization for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. Not only are consumers expecting hyperpersonalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalization from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalization technology and what companies can expect to gain with implementation. • Four myths about personalization that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalization roadmap for your company. • Eight questions to ask when shopping for a personalization partner that will help you ensure you are getting the right tools and expe
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Monetate
Published By: Recorded Future     Published Date: Feb 13, 2019
There has been much speculation (not to mention exaggeration) over recent years about the fabled dark web. We’ve heard how this shady underworld is the refuge of the cybercriminal elite, and even nation-state threat actors. That this is their “Wolf’s Lair,” where they gather to plot the breaching of businesses, the downfall of governments, and the hacking of celebrities. As with much mainstream reporting of technology, and cyber threats in particular, there’s a grain of truth here. This less accessible and more volatile corner of the internet as we know it does offer those with less honourable motive a secret marketplace for their wares. The confusing terminology around what the dark web is or isn’t shouldn’t be a barrier to defenders realizing the anonymous communities, and how it can be used to produce valuable threat intelligence.
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Recorded Future
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