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Published By: IBM     Published Date: Aug 06, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
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ibm, banking, customer, profit, analytics, costing models
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
How customer-centric transformation can lead to deeper relationships, increased revenue and streamlined operations. Though the global economy is still sluggishly shaking off the effects of the near meltdown in 2008 and the ongoing sovereign debt crisis, banks in both the emerging and developed economies have as opportunity to manage enormous capital growth and wealth creation. But to regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves. They must jettison decades-old, product-oriented operating models and become fully client-centric.
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ibm, banking, customer centric, revenue, customer confidence, competitive market
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
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ibm, banking, customer, enterprise, financial, capital
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.
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ibm, banking, marketing, financial, customer experience, business
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.
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ibm, banking, client, client centric, insights, risk management
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
This white paper provides insights into the current threat landscape for the financial services industry. Information is based on cyber security event data collected by IBM, as well as data derived from responding to, and performing forensics on, cyber security incidents.
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ibm, banking, security, cyber security, financial, insights
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today it is a business imperative and is providing solutions to long-standing business challenges for banking and financial markets companies around the world. Financial services firms are leveraging big data to transform their processes, their organizations and soon, the entire industry.
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ibm, banking, data, big data, financial services, technology
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Download to learn how security and business continuity can shape the reputation and value of your company.
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ibm, banking, reputation, risk, security
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Security concerns are still causing delays in the introduction of advanced mobile banking capabilities. But getting mobility back on track can be easy once the path becomes clear. One effective way to detect current and future fraud is through an integrated, adaptable mobile risk engine.
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ibm, banking, mobility, risk, mitigation, security
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
This American Banker webcast, sponsored by IBM, provides new insight into cybercrime and fraud prevention. Financial institutions have invested heavily in fraud prevention technologies and programs. However, sophisticated organized crime syndicates continue to successfully attack financial institutions and their customers. These criminals adapt quickly by using advanced technology and with ever changing attack vectors to exploit information security and fraud protection gaps across payment types, banking channels, and organizational boundaries. Traditional fraud prevention technologies are simply not capable of detecting and preventing account takeover and advanced malware attacks. A new approach to counter fraud is needed.
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finance, cyber crime, banking, security, network security, fraud prevention
    
IBM
Published By: IBM     Published Date: Apr 16, 2015
How effective is your mobile app development process when it comes to understanding customer needs and delivering the right apps at the right time? IBM commissioned Forrester to identify the key drivers of successful mobile apps and the costs of failure -- for both customer-facing and enterprise applications. Watch the webcast to understand the key cost drivers and why it’s more important than ever to get this right due to what Forrester calls the “mobile mind shift” and the competitive reality of “mobile moments.” We also invited our customer, Bank of Montreal, to share their mobile app dev story. A good app can increase traffic, sales, productivity and brand satisfaction (see what happened for the Bank of Montreal). And a bad app will do the opposite (you could risk doubling your costs if you’re not mindful of the key cost drivers).
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mobile app development, mobile apps, ibm, forrester, mobile mind shift, brand satisfaction, mobile
    
IBM
Published By: IBM     Published Date: Jul 19, 2016
This interactive demo demonstrates how IBM’s Behavior Based Customer Insight for Banking leverages predictive analytics to help you personalize customer engagement and deliver customized actions.
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ibm, banking, finance, consumer insights, business intelligence, business anlytics
    
IBM
Published By: IBM     Published Date: Oct 27, 2016
Learn How IBM helped a leading bank's IT organization focus on innovation and strategic projects while massively reducing costs and streamlining operations
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ibm, leadership, innovation, strategic planning, streamlining operations
    
IBM
Published By: IBM     Published Date: Jan 20, 2017
Banks have been using ECM for years, capturing, archiving and discovering documents. Some banks have adopted capture capabilities to digitize content for faster and easier access to content. Today’s leading banks are using content management systems that leverage cloud, mobile and analytics to deliver superior customer interactions. Watch this short video to learn how today’s leading banks are applying new ECM capabilities that help provide consistent customer experiences across all channels.
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ibm, ecm, analytics, smarter content, ecm for banking
    
IBM
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Sophisticated banking requires sophisticated computing systems. But which systems offer the greatest chance for success? Many banks are discovering that the answer can be found within their on-premise data centers – the mainframe computer. Mainframes have become a modern platform for innovation. When operating in a hybrid cloud environment, mainframes provide cost flexibility, scalability, agility, sophistication and unmatched security. And they support innovation, business transformation and new types of monetization. The power of mainframe computing is being rediscovered. Specifically, in a recent 2017 survey of banking executives, we found that: • 50 percent said they believe hybrid cloud – and the systems that underpin it – can significantly lower the cost of IT ownership • 47 percent said they believe mainframe enabled hybrid cloud can improve operating margin • 47 percent said they believe dual-platform hybrid cloud can accelerate innovation. While innovation and improved p
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Group M_IBM Q418
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
There are three things that senior executives in the financial services industry want from their investments in computing systems. They are the same three things these institutions require for their very survival. First is unwavering security. The integrity of customer accounts and records is paramount to maintain trust across the financial ecosystem. Cybercrime is anathema to the core function of banking and cannot be tolerated. Next is captivating, personalized experiences based on real-time data analytics leading to instantaneous customer fulfillment. And finally, there is the essential delivery of these secure experiences while providing a cost and efficiency advantage over competing solutions
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Group M_IBM Q418
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