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Published By: Vision Critical     Published Date: Jun 23, 2009
When times get tough, people re examine old habits and brand loyalties. Consumers are more conscious about spending their hard earned money and their tastes shift dramatically as they cut back. Virgin Mobile USA was able to see exactly how their consumers were changing during the economic downturn by surveying their online community of customers. The panel brings together hundreds of customers to interact with the organization on a variety of issues. The results were so interesting that both Forbes Magazine and the Chicago Tribune wrote an article about the findings.
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virgin, mobile, online community, customer voice, customer data, crm, cost savings, vision critical
    
Vision Critical
Published By: Dell Software     Published Date: Sep 26, 2012
Manage a successful help desk!
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help desk, information technology, end user, tracking issues
    
Dell Software
Published By: Cymfony     Published Date: Sep 13, 2007
The pharmaceutical industry is very interested in using social media to promote products, services and issues important to it. However, many drug firm executives are uncertain about how to tackle the legal and regulatory issues associated with social media communications.
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health, healthcare, pharmaceuticals, pharmaceutical, social media, fda, compliance, cymfony
    
Cymfony
Published By: YouSendIt     Published Date: Oct 26, 2011
Mail server management is a balancing act between server performance and user satisfaction. In this white paper from Osterman Research, find out how to improve mail server performance and boost user productivity by integrating a secure, cloud-based file sharing solution into your Microsoft Exchange migration. In addition, learn why integration plays a key role, and how choosing a solution that works seamlessly with Outlook can support how users want to communicate, while reducing the burden on IT. The Osterman white paper is offered courtesy of YouSendIt, the first business content collaboration service to offer an integrated approach for sending, sharing and signing documents online. Download the white paper.
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yousendit, technology, email, exchange, windows. osterman research
    
YouSendIt
Published By: Mimecast     Published Date: Sep 25, 2008
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
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mimecast, saas, malware, workflows, risk management, email solutions, email managemeng, archiving
    
Mimecast
Published By: Mimecast     Published Date: Feb 05, 2010
Email is possibly today's most important business tool but its use also carries many risks. Scalable, secure archiving, email continuity, data leak prevention - not to mention the constant onslaught of spam and malware - are just some of the issues that IT professionals have to deal with on a daily basis.
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mimecast, saas, software as a service, email archive, medium-size business, esg, storage
    
Mimecast
Published By: CrossTec Corporation     Published Date: Feb 26, 2009
Without a comprehensive management program in place IT assets can cost far more than necessary through waste and redundancy (direct costs) and overly complex management and maintenance (indirect costs). Implementing an effective IT asset management program is a first step for companies to deal with these issues. Learn more today!
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enterprise management system, ems, crosstec, it efficiency, it spending, it asset management, itam
    
CrossTec Corporation
Published By: GFI Software     Published Date: Feb 24, 2011
This white paper, sponsored by GFI Software, addresses the variety of issues facing organizations today in the context of their system management challenges, and discusses the capabilities of VIPRE Antivirus Business, an integrated platform that provides high performance, integrated endpoint protection capabilities.
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gfi software, sunbelt, malware protection, system management, threats, endpoint infrastructure, viruses, worms
    
GFI Software
Published By: WebEx     Published Date: Apr 02, 2009
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. We identify and analyze these challenges, and examine how organizations are leveraging people, processes, technology, and knowledge to address these issues successfully. In addition, beginning in the Executive Summary and continuing throughout the report, we raise questions about troubling trends and offer a new model for overcoming the problematic issues related to the field of sales.
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webex, sales performance optimization, crm, sales force demographics, sell cycle analysis, detailed performance assessment, change analysis, sales knowledge management
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. We identify and analyze these challenges, and examine how organizations are leveraging people, processes, technology, and knowledge to address these issues successfully. In addition, beginning in the Executive Summary and continuing throughout the report, we raise questions about troubling trends and offer a new model for overcoming the problematic issues related to the field of sales.
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webex, sales performance optimization, crm, sales force demographics, sell cycle analysis, detailed performance assessment, change analysis, sales knowledge management
    
WebEx.
Published By: Cornerstone OnDemand     Published Date: Feb 24, 2011
Now more than ever, organizations must integrate talent issues into the strategic business planning process. With a clear understanding of the needs of the company, business leaders can use the principles of talent management to address capability gaps as part of their overall management processes. This new focus on "The Business of Talent."
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cornerstone, talent management, business continuity, business performance, globalization, recession, planning, economic
    
Cornerstone OnDemand
Published By: Arcserve     Published Date: Jun 11, 2014
Many small and midsized businesses are at a crossroads when it comes to selecting the right backup solution to protect their environments. Many now have a mix of physical and virtual servers to protect and when they try to use their existing backup software to protect it or, alternatively, search for new backup software that better matches their new infrastructure demands they often encounter several issues. Download to learn more!
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arcserve, next generation architecture, data protection, data protection operations, metrics
    
Arcserve
Published By: Arkadin     Published Date: Sep 11, 2013
The legal industry, like almost all others, is faced with doing more with fewer resources. This whitepaper provides valuable information on how remote collaboration solutions such as audio, video, and web conferencing can help lower costs, increase productivity, and drive incremental revenue.
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legal, legal solutions, legal communications, legal collaboration, legal conferencing, legal issues, compliance laws, law
    
Arkadin
Published By: IBM     Published Date: Dec 03, 2012
This white paper provides an overview of the issues and requirements needed to support the foundation for business change. Learn how new foundation is required for companies to support customer expectations for the next decade.
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change, ibm, ibm smarter computing, smarter computing, customer support, technology
    
IBM
Published By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Round Rock Express resolved issues surrounding workforce productivity by implementing Asure Software.
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payroll, human resources, workforce management, workforce productivity
    
Asure Software
Published By: iCIMS     Published Date: Jan 17, 2014
This webinar from iCIMS will show you how to equip your talent team with the proper screening technology, stay in compliance with HR regulations, and best practices for pre and post hire candidate screening.
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icims, talent management, new hires, hiring, finding new employees, screening, new candidates, hr issues
    
iCIMS
Published By: Workfront     Published Date: Jan 22, 2015
Does your team have enough time in the day? Is productivity difficult to define? Download this ebook to learn how to be more efficient as a team. In today’s fast-paced marketing environment, you are constantly being asked to increase productivity, report on what you’re working on, when it’ll be done and what’s next. At the same time there are frequent interruptions and new work requests while you’re juggling multiple tasks for multiple campaigns in various stages of completion. Sound familiar? Check out this ebook to learn about the top 10 productivity problems marketing teams face and strategies for how to solve them. Learn how to: • Manage interruptions effectively • Streamline approval processes • Efficiently juggle multiple work requests • Know resource availability to plan future work without overcommitting • Provide work measurement and accountability without breaking a sweat Get the ebook today!
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productivity issues, marketing environment, increase productivity, team efficiency
    
Workfront
Published By: Workfront     Published Date: May 01, 2015
This ebook will help you turn the illusion of productivity into your marketing team’s reality.
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illusion of productivity, creative services, productivity problems, conquer productivity issues
    
Workfront
Published By: McAfee     Published Date: Nov 12, 2014
This paper discusses key issues organizations should address in the context of cybercrime carried out through email, and practical advice on what organizations should do to protect themselves.
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osterman research, cybercriminals, cybercrime, email-based malware, spearphishing, short urls, advanced persistent threats, phishing emails
    
McAfee
Published By: Five9     Published Date: Jul 25, 2013
Customers today are expanding their use of social networks as a means of communication, and self-service is emerging as a primary mode for resolving issues.
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cloud computing, communication, bluewolf, self-service, technology, cloud
    
Five9
Published By: Silver Peak     Published Date: Oct 28, 2013
Enterprises have long been battling the inherent performance limitations of Wide Area Networks (WANs) when delivering applications to remote offices. Caching emerged in the 1990’s as a potential way of addressing this problem, accelerating the performance of specific applications, such as web services, while reducing overall WAN traffic. While caching achieved reasonable success for a few short years, the market for these point products ultimately subsided as a result of several operational and functional limitations. Enterprises require an application acceleration solution that spans all types of traffic, one that is easy to manage, and 100% data coherency when supporting business-critical applications. This white paper will address these issues and offer a solution that addresses these enterprise requirements. The result is a complete solution for improved application delivery across a distributed enterprise environment.
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silver peak, network memory, application caching, wan, caching
    
Silver Peak
Published By: Oracle     Published Date: Nov 27, 2013
According to Forrester, 72% of customers prefer using a company’s Website to answer their questions. But only 52.4% find the information they need online. Customers want to solve their issues quickly and easily on the Web. When they can, they are likely to buy more, with 88% saying they will increase their spending. Download this White Paper for more information.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
According to Forrester, 72% of customers prefer using a company’s Website to answer their questions. But only 52.4% find the information they need online. Customers want to solve their issues quickly and easily on the Web. When they can, they are likely to buy more, with 88% saying they will increase their spending. Download this White Paper for more information.
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle
Published By: Dell Software     Published Date: Aug 07, 2014
Discover how Dell Boomi AtomSphere integration PaaS (iPaaS) helped Novartis overcome issues with on-premises middleware solutions to speed development efforts and realize significant costs savings.
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middleware, integration, business, novartis, cost of ownership
    
Dell Software
Published By: Globalscape     Published Date: Aug 13, 2014
Mobile devices have offered organizations unparalleled access to information and a new level of flexibility in doing business. However, with this newfound freedom comes inherent risks and the danger of security breaches. This whitepaper discusses the growth of mobile devices in the workplace, inherent security issues in common file sharing services, and what organizations can do to enforce BYOD security policies without limiting the productivity of its employees.
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globalscape, mobile, business, byod, security
    
Globalscape
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