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Published By: Genesys     Published Date: Mar 01, 2008
Filtration experts have discussed filter presses and their perceived shortcomings. This article discusses filter presses as well as the batch or continuous filtration alternatives to replace them.
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Genesys
Published By: Genesys     Published Date: Oct 16, 2013
Presumably, service-oriented businesses already have customer relationship management (CRM) and business process management (BPM) systems in place that create workflows and processes. However, traditional systems aren't enough - they often result in blind spots in the completion of work processes. To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to manage these efficiency gaps - to effectively assign work and monitor completion. In other words, you need workload management. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues as well as: • Create a holistic view • Increase flexibility • Reduce cost • And more
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: GeoTrust     Published Date: Oct 06, 2014
"The business and security benefits of GeoTrust Enterprise Security Center IT departments face a range of issues—some obvious, some more subtle—when dealing with SSL certificates. These issues can have serious business and security consequences. GeoTrust Enterprise Security Center was designed with customer input to address these problems."
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security center, it departments, ssl certificates, security consequences, customer input, manage
    
GeoTrust
Published By: GFI     Published Date: Jun 14, 2007
This technical white paper gives an overview of how GFI EventsManager works and discusses installation and deployment issues whilst enabling you to calculate the number of GFI EventsManager instances required on your network.
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event manager, events manager, events management, log management, security event, event log, gfi
    
GFI
Published By: GFI     Published Date: Jan 11, 2008
2008 brings with it new challenges and issues that network and systems administrators should be aware of, particularly vulnerabilities brought on by users. This white paper examines the top concerns which network security professionals should be prepared to face in 2008, and how they can be mitigated.
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gfi, employees, employee vulnerability, vulnerability management, vulnerability, vulnerabilities, security concerns, internal threats, internal, spam, gullibility, security holes, human error, pebcac, network security, access control
    
GFI
Published By: GFI     Published Date: Sep 04, 2008
Today, more than ever before, legal and compliance issues are driving the case for email archiving. Email archiving legislation is complex and varies greatly from country to country. Unless companies are well versed in compliance law, the various regulations affecting email can be a minefield.
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gfi, sox, sox compliance, sarbox, sarbanes oxley, sarbanes-oxley, compliance, email, email archive, email archiving, archiving, archive
    
GFI
Published By: GFI Software     Published Date: Feb 24, 2011
This white paper, sponsored by GFI Software, addresses the variety of issues facing organizations today in the context of their system management challenges, and discusses the capabilities of VIPRE Antivirus Business, an integrated platform that provides high performance, integrated endpoint protection capabilities.
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gfi software, sunbelt, malware protection, system management, threats, endpoint infrastructure, viruses, worms, spyware
    
GFI Software
Published By: GFI Software     Published Date: Mar 21, 2011
Companies' dependency on email to do business brings with it various problems. Storage limitations, backups, problematic PST files, access to old emails and regulatory compliance or eDiscovery requests are a few issues that arise. Failure to address these effectively could have serious repercussions for the organization.
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gfi, email archiving, backups, storage, pst files, regulatory compliance, ediscovery, exchange server, email management software
    
GFI Software
Published By: GFI Software     Published Date: Mar 21, 2011
In under three minutes, this video highlights the key pain points and issues that are solved by using GFI MailArchiver while providing a quick product overview.
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gfi, corporate email archiving, gfi mail archiver, quick tour
    
GFI Software
Published By: GFI Software     Published Date: Apr 05, 2011
GFI MailArchiver is an email archiving and management solution that addresses storage issues, allows access to archived email at any time and facilitates compliance/eDiscovery requests. Why Choose GFI MailArchiver? Download this free trial to experience the benefits!
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gfi software, mailarchiver, free trial, exchange, server email archiving, compliance
    
GFI Software
Published By: GFI Software     Published Date: Apr 05, 2011
GFI MailArchiver is an email archiving and management solution that addresses storage issues, allows access to archived email at any time and facilitates compliance/eDiscovery requests. Why Choose GFI MailArchiver? Download this free trial to experience the benefits!
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gfi software, mailarchiver, 64 bit, free trial, exchange, server email archiving, compliance
    
GFI Software
Published By: Gigamon     Published Date: Dec 13, 2018
Perimeter-based solutions for network security do not work, leading to tool sprawl and performance issues. Read CSO Magazine’s interview with Gigamon CISO, Simon Gibson, to learn why a new, more intelligent approach is needed to build resilience into technology operations. “Security Should Be an Enabler” talks about an architectural approach that distributes only relevant data to appropriate tools, enabling an adaptable, simplified model at a reduced cost. Read now.
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Gigamon
Published By: Gigamon     Published Date: Jun 21, 2019
Accelerate your digital transformation journey by giving teams and tools the application visibility needed to monitor and secure modern digital applications. Download this whitepaper to learn how you can Isolate and extract application and component traffic across multiple tiers for monitoring, Provide application metadata to analytics tools, enabling faster detection of customer experience, application performance and security-related issues and send only relevant traffic to the appropriate tools to reduce load and increase effectiveness.
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Gigamon
Published By: Gigamon     Published Date: Sep 03, 2019
This white paper will examine the security issues introduced by more data over faster networks, how an architectural approach can solve those challenges and introduces the GigaSECURE® Security Delivery Platform, the leading next-generation network packet broker purpose-built for security tools to work more efficiently across physical, virtual and cloud environments. In fact, IHS Markit1 has named Gigamon the market leader and the best-known vendor in the space with #1 market share in multiple industries – 36% overall and 59% in the government sector.
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Gigamon
Published By: Gigamon     Published Date: Sep 03, 2019
Your organization depends on all kinds of inline tools to keep your network up and running, but those same tools can fail, leaving you vulnerable. Moreover, as network speeds increase, slower tools can bottleneck network traffic, making organizations purchase more and more tools, which then introduce complexity and cost. There is a better way to increase network resiliency while reducing security issues, and that’s inline bypass.
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Gigamon
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: Globalscape     Published Date: Aug 13, 2014
Mobile devices have offered organizations unparalleled access to information and a new level of flexibility in doing business. However, with this newfound freedom comes inherent risks and the danger of security breaches. This whitepaper discusses the growth of mobile devices in the workplace, inherent security issues in common file sharing services, and what organizations can do to enforce BYOD security policies without limiting the productivity of its employees.
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globalscape, mobile, business, byod, security
    
Globalscape
Published By: Godfrey     Published Date: Oct 24, 2008
Godfrey’s Channel Strategy Audit is intended as a guide to assist you in providing the information we need to generate a distribution channel strategy analysis. This audit is organized into several parts, starting with a cursory survey of your business environment, and then concentrating on the key issues that can result in strengthening or reshaping your distribution channel strategy. Although our face-to-face meeting time may be limited, we hope this audit will allow you to provide more thoughtful and detailed information, so that our deliverable to you has significant value.
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godfrey, channel strategy audit, b2b marcom, channel communications, distribution network, channel marketing, marketing to distributors, distribution channel, sales and marketing distribution, channel distribution, b2b communications
    
Godfrey
Published By: Godfrey     Published Date: Oct 24, 2008
This document is intended to provide us with the information we need to generate an audit of your existing system for sales lead management. This audit is organized into several parts, starting with a cursory survey of your business environment, and then focusing on the key aspects and issues of sales lead management. Since our face-to-face meeting time may be limited, we hope this audit will allow you to provide more thoughtful and detailed information, so that our deliverable to you is of significant value.
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godfrey, lead management system, lead-generating communications, lead processing, lead reporting
    
Godfrey
Published By: Gold Lasso     Published Date: Jul 13, 2007
Successful delivery is the driving force behind an effective email marketing campaign. The purpose of this paper is to provide a summary of terms (or jargon) related to e-mail deliverability, increase general knowledge of the concept, discuss delivery barriers and provide tactics to overcome these issues.
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email delivery, deliverability, inbox, email marketing, enewsletter, email newsletter, e-newsletter, newsletter, blocking, filtering, gold lasso
    
Gold Lasso
Published By: Gomez Marketing     Published Date: Jan 06, 2011
Do you know your mobile customers - really? Without genuine insight, you might be tempted, for example, to offer mobile users the regular website that works well with your Internet customers. But most smart and feature phones cannot support the complex, high-bandwidth Flash and Ajax applications at the heart of your site. Further, your feature and content rich website can pose numerous usability, navigation, or even screen real estate issues on hand-held devices.
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gomez, web performance, mobile, mobility, site performance, ecommerce, online shopping, web performance
    
Gomez Marketing
Published By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
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citrix, executives, business, customer experience, technical support, technology
    
GoToAssist
Published By: Great Bay Software     Published Date: Apr 12, 2018
"CyberEdge Group’s fifth-annual Cyberthreat Defense Report is a comprehensive review of the perceptions of 1,200 IT security professionals representing 17 countries and 19 industries. The new 2018 report provides the most geographically comprehensive view of IT security perceptions in our industry. With a 360-degree view of organizations’ security threats, security professionals can identify issues facing the market and know how their peers are reacting. Key insights from this year’s report include: • ‘Lack of skilled personnel’ is the greatest inhibitor to IT security’s success • 77% of networks were breached last year – the first decline in five years! • 12% of a typical enterprise IT budget is spent on security • 55% of organizations were compromised by ransomware last year Download the Cyberthreat Defense Report Executive Summary today!"
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Great Bay Software
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