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Published By: Intapp     Published Date: Jan 09, 2019
The legal industry is well past the days when scrawled notes in a day planner constituted time recording. The business of law has changed, requiring that time entries comply with client requirements and firm objectives. We believe the path forward is a new concept that we call “compliant time”: a way to streamline timekeeping and improve time-capture accuracy while also ensuring adherence to OCGs.This ebook explores the gaps and inefficiencies in the current stateat most law firms and shows how compliant time can help resolve these issues. Insights into how current processes impact and inhibit internal law firm stakeholder objectives reveal why firms simply must find new approaches. Declining realization rates, competitive market forces, and lawyer attraction/retention challenges are all factors that point to a need for change in time and billing technology.
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law firm timekeeping, law firm better timekeeping, law firm improving timekeeping, law firm timekeeping problems, law firm timekeeping issues, law firm automated timekeeping, law firm better automated timekeeping, law firm timekeeping automation, law firm compliance, law firm better compliance, law firm improving compliance, law firm compliance problems, law firm compliance issue, law firm ocg compliance, law firm ocg better compliance, law firm ocg improving compliance, law firm ocg compliance problems, law firm ocg compliance issues, law firm automated ocg compliance
    
Intapp
Published By: Intapp     Published Date: Jan 09, 2019
In what ways can your firm distinguish itself from competitorsto land new clients? Leaders at the firm could likely provide a snapshot but may not have formally articulated these qualities or implemented astrategy built around them. Firms that successfully claim their place in the market do so by considering what clients need and value. And they help business development fill its critical role by freeingcapacity—a long-standing, though not insurmountable, challenge.This ebook provides concrete tips on how you can differentiate your firm to drive growth and promote client success.
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law firm client development, law firm client development trends, better law firm client development, improving law firm client development, law firm client development problems, law firm client development issues, attracting new law firm clients, attracting new law firm clients better, attracting new law firm clients issues, getting new law firm clients, getting new law firm clients better, getting new law firm clients problems, getting new law firm clients issues, growing law firm client base, growing law firm client base better, growing law firm client base problems, growing law firm client base issues, law firm growth, faster law firm growth
    
Intapp
Published By: Intel     Published Date: May 15, 2017
This white paper from Intel and VMware introduces key NFV infrastructure (NFVI) performance concepts and issues, giving CSPs the tools they need to better understand and manage overall performance as they deploy NFV in their networks.
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intel, vmware, nfv infrastructure, nfvi, network functions virtualization, architecture
    
Intel
Published By: Intel     Published Date: Feb 28, 2019
Keeping the lights on in a manufacturing environment remains top priority for industrial companies. All too often, factories are in a reactive mode, relying on manual inspections that risk downtime because they don’t usually reveal actionable problem data. Find out how the Nexcom Predictive Diagnostic Maintenance (PDM) system enables uninterrupted production during outages by monitoring each unit in the Diesel Uninterrupted Power Supplies (DUPS) system noninvasively. • Using vibration analysis, the system can detect 85% of power supply problems before they do damage or cause failure • Information processing for machine diagnostics is done at the edge, providing real-time alerts on potential issues with ample of lead time for managers to rectify • Graphic user interface offers visual representation and analysis of historical and trending data that is easily consumable
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Intel
Published By: Intel     Published Date: Sep 20, 2019
Skilled IT teams understand that one cloud does not fit all. Compliance issues may demand that some data be held internally. Budget-imposed total cost of ownership (TCO) limits may push other data out to public clouds. Hence, a scalable multi-cloud infrastructure becomes imperative. This whitepaper addresses key questions commonly raised by CIOs considering the move to multi-cloud. Further, it sheds light on how Intel® technologies such as the 2nd Generation Intel® Xeon® Scalable processors and Intel® Optane™ DC Persistent Memory can help boost your cloud credentials.
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Intel
Published By: Intel Corp.     Published Date: Apr 26, 2012
Download this report to read critical feedback from 200 IT managers in both SMB and enterprise organizations - find out how they are addressing challenges of cloud computing, especially cloud computing security issues.
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virtualized web apps, applications, security, securing, agility, efficeincy, intel, transition, cloud, private cloud, challenges, virtualization
    
Intel Corp.
Published By: Intel Corp.     Published Date: Nov 21, 2017
This Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
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Intel Corp.
Published By: Intel Corp.     Published Date: Nov 21, 2017
A Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
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Intel Corp.
Published By: Intel Security     Published Date: Apr 06, 2016
The SANS 2015 Incident Response survey results reveal an increasingly complex response landscape and the need for automation of processes and services to provide both visibility across systems and best avenues of remediation. Read this paper for coverage of these issues, along with best practices and sage advice.
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siem, incident response, sans, continuous monitoring
    
Intel Security
Published By: Interactions     Published Date: Feb 27, 2019
The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a compettve, customer-obsessed environment, there is always room for improvement. In a recent research report on Customer Efort, Interactons found that customers simply aren’t willing to spend a lot of tme getng their issues resolved. That’s why brands today need to design a modern customer care strategy that not only addresses their customers needs, but also removes efort and frustraton. And do all of this while reducing the ever increasing cost and complexity of customer care. So how do you get started with developing a successful customer care strategy? We’ve outlined 4 steps that address the major points you need to consider when building a customer care roadmap.
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Interactions
Published By: Interactive Intelligence     Published Date: Oct 10, 2012
Nearly two-thirds of customers who try to solve issues online or through an interactive voice response (IVR) system inevitably choose to speak with an agent. Can smartphone applications change this interaction landscape for the better?
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mobile apps, mobile self-service, mobile applications, customer interactions
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 21, 2013
This two part paper is a review of a remote agent case study. This first part looks at the issues faced and the benefits received from the people side of the project: How the agents and management of a remote solution can positively affect customers.
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case study review, customer service metrics, interactive intelligence, remote solutions
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Insurers are renewing their focus on top line growth-seeking ways to increase premium volumes while at the same time improving profitability. Properly interacting with customers creates revenue on all ends. Read on to learn about key user interaction
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integrated content, communications, key business issues, points of contact, upselling, account management, client services
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Representatives from the debt collection industry make billions of contacts with consumers on behalf of creditors every year. With compliance being necessary -- this paper will explore critical sites of outbound calling compliance.
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outbound calling, calling compliance, fdcpa, debt collection industry, compliance tips and suggestions, hot button issues, interactive intelligence
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 28, 2013
In an effort to help receivables management companies achieve compliance with federal and state laws and regulations, Interactive Intelligence queried a group of ten ARM industry professionals about the future trajectory of compliance issues in 2012.
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debt collection, compliance, 2012, interactive intelligence, debt collection compliance, arm, interactive intelligence
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members, handling business
    
Interactive Intelligence
Published By: Intermec     Published Date: Sep 07, 2011
Using electronic-citation systems to increase number of citations issues and reduce time needed to process them.
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intermec, electronic citation, productivity, officer safety, e-citation applications, mil standards
    
Intermec
Published By: Intermedia     Published Date: Nov 10, 2008
This WebCast introduces Osterman Research who shows and overview of Exchange 2007 and it's growth in terms to help security issues faced by Financial Services and how Exchange 2007 addresses them. Focused on the messaging, Web and collaboration industries. There are also practice areas which include archiving, security, encryption, content management, etc...download to learn more!
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intermedia, email security, exchange 2007, archiving, encryption, content management
    
Intermedia
Published By: iOctane     Published Date: Sep 07, 2010
In this briefing iOctane explores the issues and options facing organisations seeking to transformation their business.
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business transformation, process improvement, process technology
    
iOctane
Published By: Iomega InfoCenter     Published Date: May 17, 2012
In this eBook you will learn about the efficient, economical ways to address the small business storage issues outlined above without busting the small business budget or hiring an IT department.
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external hard drive, portable hard drive, network storage, multimedia, iomega, network storage, data storage, smb, storage, enterprise, infrastructure
    
Iomega InfoCenter
Published By: ITinvolve     Published Date: Apr 16, 2013
IT Service Management tools have seen very little innovation in the last several years as established vendors have focused their R&D efforts elsewhere. Read this whitepaper to learn about a new approach that will help you can resolve incidents more quickly, plan changes more accurately to avoid unintended consequences, and work down your backlog of recurring issues by leveraging the power of Social IT collaboration.
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it service management tools, itsm, incident approach, backlog, social it collaboration
    
ITinvolve
Published By: Jamf     Published Date: Aug 06, 2019
IT administrators must not only respond quickly to security issues, but also proactively guard against them. And, while Apple has invested a great deal in its security features, no operating system is immune to security challenges. But don’t worry. Jamf put together a comprehensive Apple security guide to ensure your Mac, iPad, iPhone and Apple TV devices remain protected.
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Jamf
Published By: Jamf     Published Date: Aug 12, 2019
IT administrators must not only respond quickly to security issues, but also proactively guard against them. And, while Apple has invested a great deal in its security features, no operating system is immune to security challenges. But don’t worry. Jamf put together a comprehensive Apple security guide to ensure your Mac, iPad, iPhone and Apple TV devices remain protected.
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Jamf
Published By: Janrain     Published Date: Apr 12, 2016
Now more than ever, customer loyalty and business revenue rely on hyper-personalized engagement. To resolve these issues and remain focused on their core responsibilities, IT professionals are turning to Customer Identity and Access Management (CIAM) platforms.
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janrain, customer identity, access management, ciam, customer service, records management
    
Janrain
Published By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
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jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management, information technology, practice management
    
Jive Software
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