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Published By: IBM     Published Date: Dec 03, 2012
This white paper provides an overview of the issues and requirements needed to support the foundation for business change. Learn how new foundation is required for companies to support customer expectations for the next decade.
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change, ibm, ibm smarter computing, smarter computing, customer support, technology
    
IBM
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: ttec     Published Date: Jul 24, 2019
The pace of automation in the contact center is accelerating as it moves from IVR and routing to artifi cial intelligence and bots. With the digitization of contact center operations, the status quo is being upended. Technological advances in robotic process automation (RPA), AI, and machine learning (ML) for both customer and employee interactions are literally changing the face of customer care. Simple, repetitive tasks don’t need a person to do them anymore. Chatbots and self-service knowledgebases put the control in customers’ hands to resolve their own issues quickly. Information from across the business can more easily be accessed, integrated, and analyzed to streamline backoffi ce and customer-facing functions. Companies are creating digital worker factories that leverage AI and ML to improve their business.
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ttec
Published By: Adobe     Published Date: Dec 08, 2014
When it comes to digital asset management (DAM) projects and rich media, marketers and IT professionals struggle to find the best ways to store, share, and deliver assets across devices. The Gartner Three Best Practices for Digital Asset Management Projects report identifies the key DAM challenges facing organizations and provides recommended strategies and best practices.
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asset management, dam, rich media, metadata issues
    
Adobe
Published By: IBM     Published Date: Jul 07, 2016
Join IBM Mobile Analytics expert, Michael Darden, to see how the analytics capabilities of IBM MobileFirst Platform can enable you to answer three critical questions about your apps and then take immediate action to correct any value-draining issues … faster than your clients can take matters into their own hands.
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ibm, mobile, mobile applications, app development
    
IBM
Published By: Reactivity     Published Date: Aug 21, 2009
This white paper discusses the three critical Web services deployment issues-security, provisioning connections, and operations. As each is owned by different factions within an enterprise, each can become a 'show stopper' to Web services deployment initially, and every time a change must be made.
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web service security, secure web services, web service, internet security, web applications, file sharing, network security, reactivity
    
Reactivity
Published By: Equinix     Published Date: Sep 25, 2012
Issues of performance, security and compliance requirements are critical when developing cloud services.
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cloud computing, security, compliance, equinix
    
Equinix
Published By: Bloomberg Government     Published Date: Sep 19, 2011
Sign up today to download the latest report on the impact of Dodd-Frank on financial firms.
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government, bloomberg, legislative, issues, regulatory, congress
    
Bloomberg Government
Published By: AppDynamics     Published Date: Dec 10, 2014
Learn the top 10 most common java performance problems and how your organization can avoid them in order to get the most out of your application performance.
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java performance, reliance on technology, it team, employee productivity, prevent issues
    
AppDynamics
Published By: Workfront     Published Date: Jan 22, 2015
Does your team have enough time in the day? Is productivity difficult to define? Download this ebook to learn how to be more efficient as a team. In today’s fast-paced marketing environment, you are constantly being asked to increase productivity, report on what you’re working on, when it’ll be done and what’s next. At the same time there are frequent interruptions and new work requests while you’re juggling multiple tasks for multiple campaigns in various stages of completion. Sound familiar? Check out this ebook to learn about the top 10 productivity problems marketing teams face and strategies for how to solve them. Learn how to: • Manage interruptions effectively • Streamline approval processes • Efficiently juggle multiple work requests • Know resource availability to plan future work without overcommitting • Provide work measurement and accountability without breaking a sweat Get the ebook today!
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productivity issues, marketing environment, increase productivity, team efficiency
    
Workfront
Published By: BlueHornet     Published Date: Jun 06, 2008
This 19-page white paper includes before and after examples of rendering issues and fixes across top email programs. It makes specific coding recommendations you can use to improve the look and performance of your emails across every major email program, including Outlook 2007.
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email marketing, email messaging, blue hornet, bluehornet, html, outlook, email rendering, rendering, compatibility, platform
    
BlueHornet
Published By: Tsavo Agency     Published Date: Oct 29, 2009
Businesses managers and website owners today need to have some basic Search Engine Optimization (SEO) knowledge whether they work with an internal SEO team or hire an SEO agency to get top Search Engines rankings. Based on years experience optimizing websites for search engines, we have put together a list of the most problematic and common on page SEO issues. Find out if your site is suffering from any of these on page SEO issues.
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tsavo, traffic, conversions, seo, search marketing, keywords, rich content, optimizing, cms, traffic
    
Tsavo Agency
Published By: Dell Software     Published Date: Jul 07, 2013
In this new white paper, discover the top 10 tips to get the most from SQL Server. Learn the things you need to know about SQL Server performance, and how these optimization tricks and strategies will help kick mediocre SQL performance to new heights. Get the paper today.
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sql, server performance issues, solve problems, tips, best practices, solve challenges, technology, database management
    
Dell Software
Published By: Dell     Published Date: Aug 16, 2013
"Virtualization introduces new challenges for managing your data center. Applications now compete for shared resources such as storage, CPU cycles and memory, often causing performance bottlenecks and unhappy customers. This paper details 20 metrics that indicate when capacity issues are occurring and recommends a corresponding tool that will analyze the data and resolve your VM performance issues. Read the White Paper "
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vmware, metrics, virtualization
    
Dell
Published By: TriNet     Published Date: Nov 08, 2017
This white paper discusses the mot critical compliance concerns for small and midsize businesses, from potential workplace litigation issues and benefit regulation mistakes to lack of HR expertise within the company and onboarding errors. Solutions are offered as well.
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TriNet
Published By: Seamless     Published Date: Feb 26, 2013
Whether you have a formal food program or only cater occasional meetings, the true cost of providing food for the office is much larger than simply the cost of the food. Online ordering and billing services can help address each of these issues.
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food, cater, meetings, cost, seamless, services, program, billing, online
    
Seamless
Published By: Polycom     Published Date: Apr 30, 2013
One of the simplest, most effective ways to bring healthcare to the community level is through video collaboration. When video technology is enabled through a standards-based, scalable platform, community members can all join a multipoint video call to collaborate and work together with professionals and even with groups of similarly afflicted, empathetic peers to address health issues. Patients benefit from more regular evaluations and better access to specialty support. They participate in live or recorded education sessions—regardless of location or ability to travel. And with today’s move to ubiquitous video, you cannot only do one-to-one video sessions, but groups can meet over video to share ideas and best practices.
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healthcare, re-hospitalization, video collaboration, collaboration, video conferencing, video platform, telepresence
    
Polycom
Published By: Citrix     Published Date: May 09, 2014
A wide range of business issues is driving IT toward desktop virtualization. One solution—Citrix XenDesktop with FlexCast technology—helps IT teams empower their entire workforces, one project at a time
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citrix, virtualization, desktop virtualization, mobile workers, laptops, xendesktop, mobile
    
Citrix
Published By: HERE Technologies     Published Date: Feb 12, 2019
Rising urbanization has brought unprecedented levels of traffic and congestion to our major towns and cities. Departments of transport are battling to ensure their regions aren’t negatively impacted by increased pressure on their road networks. On the frontline are traffic operators and planners. Every day, they face complex challenges as they attempt to improve traffic flow, minimize incidents, and unearth solutions to network issues. This eBook explains how traffic planners and operators can use data to help overcome some of the challenges they face.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: Knightsbridge     Published Date: Sep 09, 2014
A healthy and vital team is a goal worth striving for. There may be conflict, but if it ever gets personal, team members catch themselves, apologize, and go back to talking about the issues. People have more productive conflict because they have the trust to engage directly with one another. They have more opportunity to develop their skills and get things done, because they’re spending less time and energy dealing with office politics. Download this ebook to learn how to diagnose your team's toxic problems and how to fix them.
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knightsbridge, team effectiveness, virtual teams, work teams, business teams
    
Knightsbridge
Published By: IBM     Published Date: Jun 25, 2018
Complex and strictly regulated supply chains require trust between involved parties to function properly and maximize efficiency. Addressing a wide range of challenges, IBM Blockchain efficiently streamlines the supply chain by digitizing the process to provide a secure, trustworthy and shared record of ownership. Making relevant information available to parties involved, the blockchain addresses transparency issues and open standards. It can also simultaneously track the supply chain status for risks and triggers remediation actions before a crisis emerges. Learn more about how IBM Blockchain can transform your supply chain to get more business value out of your processes and data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market. https://www-07.ibm.com/ibm/au/businesspartners/embed/
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IBM
Published By: Dell EMC     Published Date: Apr 18, 2017
A Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
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hci, hyperconverged infrastructure, storage, hybrid
    
Dell EMC
Published By: Intel Corp.     Published Date: Nov 21, 2017
This Pathfinder paper navigates decision-makers through the issues surrounding a specific technology or business case, explores the business value of adoption, and recommends the range of considerations and concrete next steps in the decision-making process.
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Intel Corp.
Published By: Riverbed     Published Date: Jul 17, 2013
As a network manager, application manager or security manager, you need systems in place that can collect data across your WAN, continuously analyze the data to discover problems, and allow you to troubleshoot issues as soon as they occur. A packet capture and analysis solution is an essential part of your toolset, since it provides the most granular level of information and can help troubleshoot the toughest problems. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more..
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network, troubleshooting, wan, network manager, network performance management
    
Riverbed
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center
    
Oracle
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