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Published By: CradlePoint     Published Date: May 17, 2016
This global corporation of quick service restaurants has about 17,500 locations serving millions of customers each day with concepts including popular pizza, chicken, and Tex-Mex chains. Most of the restaurants are on a wired network with Cisco routers, the main function of which is to process credit card purchases. With so many transactions taking place every day, the corporation decided to invest in a wireless failover system to guarantee uninterrupted connection. After careful consideration, the corporation chose Cradlepoint to provide “four-nines” (99.99% or better) connectivity via 3G/4G/LTE or wireless backup. - See more at: https://cradlepoint.com/success_stories/quick-service-restaurant-chain#sthash.ODr3J5uT.dpuf
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CradlePoint
Published By: Pentaho     Published Date: Apr 28, 2016
Today, the need for self-service data discovery is making data governance a charged topic. As business-driven data discovery emerges as a fundamental need, the ability to ensure that data and analytics are trustworthy and protected becomes both more difficult and more imperative. This research explains how to manage the barriers and risks of self-service and enable agile data discovery across the organization by extending existing data governance framework concepts to the data-driven and discovery-oriented business. You’ll learn: - The implications of the "freedom vs. control" paradox - How to design for iterative, "frictionless" discovery - Critical checkpoints in data discovery process where governance should be in place
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pentaho, governed data, data and analytics, governance framework, freedom vs control, frictionless discovery
    
Pentaho
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: SAP     Published Date: Mar 22, 2016
All participants will use digital innovation to run their enterprise in real time and operate in a global network. They will provide superior products and services for a unique customer experience with the highest safety and environmental standards. This also paves way for new mobility concepts and business models. Our vision is where urban mobility and transportation systems run in a sustainable ecosystem while protecting natural resources and environment. This requires the ability to connect companies, people, and vehicles in real time for accident-free driving with zero-emission operated vehicles.
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digital network, digital enterprise, value creation, best business practices, sap
    
SAP
Published By: Rackspace     Published Date: Mar 08, 2016
Join our featured speakers, Rackspace and 10th Magnitude on a round table discussion on the concepts of cloud form factors leading to hybrid cloud, the advantages of using hybrid cloud technologies, and a look at how the Microsoft Azure platform enables efficient and effective hybrid cloud computing.
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rackspace, azure, hybrid cloud, cloud, cases
    
Rackspace
Published By: Rackspace     Published Date: Mar 08, 2016
The cloud has become mainstream. Businesses are no longer asking “Should we move to the cloud?” but wondering “When should we move?” Furthermore, hybrid clouds are not new, and some of the foundational elements of hybrid cloud creation, operation and maintenance are rooted in decades-old traditional data center technologies. This whitepaper will: •Examine the concepts of hybrid cloud environments. •Discuss the potential advantages of using hybrid cloud technologies. •Look at how the Microsoft Azure platform enables efficient and effective hybrid cloud computing. Download it now.
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hybrid cloud, cloud solutions, microsoft azure, storage, business technology
    
Rackspace
Published By: Palo Alto Networks     Published Date: Feb 24, 2016
This webinar, hosted by Palo Alto Networks, focuses on deployment of 'Zero Trust Network Segmentation' in industrial control systems in large scale, mult-plant environments. We begin with an explanation of the concepts behind 'Zero Trust', scalability, the best ways to adapt existing networking and segmentation without needing to reconfigure infrastructure, and how Palo Alto's platform adresses these needs. Speakers Lionel Jacobs is the Sr. ICS Security Architect at Palo Alto Netowrks Jonathan S. is an Information Security Architect at a Global F&B Manufacturer Del Rodillas (Moderator) is the Sr. Manager of ICS Initiative at Palo Alto Networks
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zero trust, networking, network segmentation, ics, scale, infrastructure, enterprise
    
Palo Alto Networks
Published By: Symantec     Published Date: Nov 30, 2015
Désormais, acheter sur Internet est devenu une seconde nature pour la plupart d’entre nous. Mais à quel moment ce phénomène a-t-il débuté, et sous quelle im-pulsion a-t-il atteint le niveau que nous connaissons aujourd’hui ? Selon plusieurs sources1, il faut remonter à 1994, date du premier achat sur Internet d’une pizza aux peppéroni et champignons avec supplément fromage chez Pizza Hut. Lorsque cette pizza a été commandée et qu’un an plus tard, Amazon vendait son premier livre (« Concepts & Fluid Analogies Creative : Computer Models of the Fundamental Mechanisms of Thought » de Douglas Hofstadter2), nous assistions sans le savoir aux prémices d’une déferlante qui a submergé le réseau. Presque vingt ans plus tard, en 2013, les ventes mondiales sur Internet dépassaient 1,2 trillion de dollars3. Au centre de cette révolution dans nos habitudes de consommation : la confiance
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Symantec
Published By: Symantec     Published Date: Nov 30, 2015
Gli acquisti online fanno ormai parte della nostra quotidianità, ma come è cominciato tutto questo e cosa ha fatto sì che sia cresciuto fino ai livelli odierni? Secondo le cronache1 iniziò tutto nel 1994, quando venne effettuato il primo acquisto sul Web: una pizza con funghi, peperoni e aggiunta di formaggio nella catena Pizza Hut. Con quella prima pizza e con la vendita, un anno dopo, del primo libro da parte del gigante del commercio online Amazon (‘Fluid Concepts & Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought’, di Douglas Hofstadter2), ebbe inizio un’attività inarrestabile. Vent’anni dopo, nel 2013, le vendite mondiali di e-commerce sono state stimate in oltre 1.200 miliardi di dollari3. Cosa ha reso possibile questo cambiamento epocale delle nostre abitudini di acquisto? La fiducia.La fiducia nei siti presso i quali acquistiamo, nonché la fiducia che le informazioni di acquisto da noi fornite siano al sicuro. Perché, come sempre, dove ci sono soldi
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Symantec
Published By: Dell EMC     Published Date: Nov 03, 2015
This white paper outlines the principles and concepts involved in implementing an enterprise-class archive repository using EMC Isilon scale-out storage.
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Dell EMC
Published By: Dell EMC     Published Date: Nov 03, 2015
This white paper outlines the principles and concepts involved in implementing an enterprise-class archive repository using EMC Isilon scale-out storage.
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emc, nas, isilon, enterprise, data storage
    
Dell EMC
Published By: goTransverse     Published Date: Oct 15, 2015
Stratecast regularly examines the monetization processes and functions within the communications service provider (CSP) sector. This week’s SPIE looks at how other industries are now benefiting from monetization concepts first developed within telecom; and how taking advantage of the details within the monetization process itself enables innovation in surprising new ways. This report also assesses how one company—goTransverse—is enabling a variety of customers across various industries to change how they do business; applying monetization principles in somewhat unconventional ways.
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goTransverse
Published By: Delphix     Published Date: May 28, 2015
A new generation of tools is bringing agility to components of IT operations . Learn how recent advancements in agile data management, data virtualization, and data masking are combining to help companies achieve previously unachievable breakthroughs in IT security and risk management. Starting with a technical dive into data masking and the key concepts surrounding “virtual data”, this eBook also leverages exhaustive industry research and company surveys to translate the business value associated with these solutions.
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Delphix
Published By: BMC Software     Published Date: May 12, 2015
This guide provides a primer on the essentials of the Service Strategy framework and highlights the key elements and important concepts from BMC Software ITIL experts.
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it service management, it organizations, it services, best practices, service strategy framework, important concepts
    
BMC Software
Published By: IBM     Published Date: Apr 13, 2015
To understand why customers make the purchase choices they do, it may be helpful to look rigorously at all the moments that have an influence on their final actions. This reasoning is the basis of concepts variously called “purchase funnel,” or the “path to purchase” or “moments of truth” by product marketers. It implies a rather linear progression from general awareness to preference to decision to acquisition of a specific product. The end game is customer success. It’s what we all want to happen. Along the way we’ll do our best to illuminate: • How did the customer arrive at the best possible purchase outcome? • What decision moments can the retailer influence along the way? • What tools can the retailer use exert these influences? • What actions can the retailer take to bring them there?
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ibm, purchasing, purchase funnel, acquisition, customer influence, retail
    
IBM
Published By: Polycom     Published Date: Mar 13, 2015
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
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mobile, unified communication, concept, brand, enterprise, voice, products, services
    
Polycom
Published By: IBM     Published Date: Mar 04, 2015
Medical Device companies have typically shied away from design reuse because of the fear of a single point of failure. However due to market pressures, more and more medical device companies must embrace reuse to increase time to market. Unlike common perception, strategic and effective reuse can actually benefit regulated industries like medical devices by expediting compliance. This webcast will discuss the benefits of reuse as well as concepts of continuous engineering that can improve quality for medical devices.
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design reuse, reuse, continuous engineering, medical device quality, compliance regulations
    
IBM
Published By: Extreme Networks     Published Date: Feb 20, 2015
Download this whitepaper to learn key concepts for designing a standards-based data center fabric to meet the requirements of today and tomorrow.
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data center networking, standards-based data center, vendor-specific training, it solutions
    
Extreme Networks
Published By: Polycom     Published Date: Dec 02, 2014
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
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bene, top quality, functionality, modern design, innovative technology, manufacture, sales
    
Polycom
Published By: IBM     Published Date: Aug 22, 2014
This white paper introduces the key concepts and challenges of IT governance and introduces the reader to the IT governance solution provided by IBM.
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risk analytics, business analytics, it governance
    
IBM
Published By: Egencia     Published Date: Aug 04, 2014
Over the past decade, procurement fundamentals have redefined travel management. As the industry refreshes its position on traveler satisfaction, however, travel management and procurement concepts find a new balance in best-in-class programs.
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egencia, modern travel management, business travel, managing expenses, travel dollars, travel policy
    
Egencia
Published By: Silk Road Technology     Published Date: Jul 30, 2014
Mobile is a massive trend in life as well as recruiting. Technology is Download to read about some key concepts to keep in mind when entering the mobile recruiting arena.
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silkroad, mobile recruiting, mobile, talent, technology recruiting
    
Silk Road Technology
Published By: Asure Software     Published Date: Mar 06, 2014
Since 2005, organizations have created more workspace changes – eliminating vast (and dull) cubicle farms in favor of community spaces arranged to accomplish several goals including: • Maximize existing workspace • Foster more collaboration and teamwork • Accommodate mobile/remote employees who no longer need a dedicated space in an office building Hot desking and desk hoteling are workspace strategies that are here to stay. This executive briefing will help any real estate or facility manager understand how to leverage these concepts, adapt to trends and get a return that the finance team will appreciate.
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Asure Software
Published By: ServiceNow     Published Date: Nov 22, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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servicenow, enterprise it, service automation, applications, service consolidation, standardization globalization, consumerized service experience, customer retention
    
ServiceNow
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