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Published By: Cisco     Published Date: Jan 08, 2016
Financial services customers are increasingly going digital, but human assistance continues to play a pivotal role — especially in the purchase journey — and many banks still only allow customers to get this assistance over the phone or in a branch. To improve the customer experience, increase the productivity of frontline experts, and increase sales, eBusiness and channel strategy executives should consider weaving human advisors and digital technologies together with video banking. Success will require more than just a simple video call. eBusiness and channel strategy executives need to ensure that video banking capabilities let prospects collaborate effectively with an expert when and where they choose and that experts are supported by the right processes, tools, and training.
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cisco, video banking, driving digital sales, improving customer experience, best practices
    
Cisco
Published By: SAP     Published Date: Dec 04, 2015
This report investigates the organisational measures companies must take to address the totality of the risks they face. The report is based on interviews with the following executives and experts.
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risk management, risks, cfo, finance executives, holistic risk management
    
SAP
Published By: SAP     Published Date: Dec 04, 2015
In May of 2015, CFO Research conducted a global survey of senior finance executives at large companies, seeking to better understand how finance leaders aspire to support business decision makers in the pursuit of value creation—and how leading-edge financial planning and business analysis capabilities factor into those aspirations. This report is based on 335 survey responses from senior finance executives at companies with more than US$500 million in annual revenues, representing a broad range of company segments.
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financial planning and analysis, fp&a, finance leaders, business decision makers, business analysis capabilites
    
SAP
Published By: Blue Coat     Published Date: Nov 23, 2015
Malware hiding in SSL/TLS has become an urgent priority for security executives. Read "Encrypted Traffic Management for Dummies," a new e-book brought to you by Blue Coat. This must-read e-book is a great introduction to learn how dedicated, high-performance appliances:
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Blue Coat
Published By: Evident.io     Published Date: Nov 19, 2015
This report will help IT executives and development teams understand the new approaches to security required in a continuous deployment environment.
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evident, security, continuous deployment environment, dev ops approach
    
Evident.io
Published By: Workfront     Published Date: Nov 17, 2015
How will ensure your marketing initiatives’ success in 2016? Join us for a TED-style webinar on Wednesday, December 16, at 1:00 p.m. ET, with marketing thought leaders Ann Handley, Jay Baer, Joe Staples, and Mark Schaefer as they provide forward-looking recommendations on how marketing managers and executives can confront and overcome the challenges of the coming year. How your marketing team works is as important as what they’re working on. The winners in 2016 will be those teams who optimize their team’s work processes and tools for maximum creativity, efficiency, and reactivity. This webinar promises tips and tricks on how to build this kind of high-performing marketing team, including: • How to better plan, prioritize, and manage your work for a successful 2016 • Trends that impact the way marketers work and their ability to succeed • How to manage your teams to understand the full scope of work and make data-driven decisions
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Workfront
Published By: Okta     Published Date: Nov 09, 2015
This Forrester report outlines the future IT environment for security and risk (S&R) executives working on building an identity and access management strategy for the extended enterprise. Read this report to learn more.
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okta, forrester, identity and access management, it environment, security and risk
    
Okta
Published By: Teradata     Published Date: Oct 19, 2015
Bruce Rogers, Forbes’ Chief Insights Officer, will discuss the key findings from a survey of senior-level IT and data executives on big data and analytics. He will be joined by Matt Ariker from McKinsey and Chris Twogood from Teradata and together they will present the differences between "leaders" and "laggards" when it comes to analytics initiatives and share how organizations can increase their odds of success with big data and analytics.
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big data, analytics, leaders, laggards, anlytics initiative
    
Teradata
Published By: MuleSoft     Published Date: Oct 13, 2015
Between May 1 and May 6, 2015, MuleSoft surveyed 300 IT decision makers (ITDMs) to assess how organizations of all sizes are implementing and planning for APIs, the Internet of Things (IoT), microservices and other connected technologies. Learn how top IT executives are planning for the increased need for agility, prioritizing their investments, and creating new revenue streams through APIs. The survey’s overall margin of error is +/-4.17 percentage points at a 90 percent confidence interval.
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connectivity, it decision makers, apis, internet of things, connected technologies
    
MuleSoft
Published By: MuleSoft     Published Date: Oct 13, 2015
In this paper we’ll discuss how enterprises can connect legacy systems to the cloud to create a hybrid ecosystem. We’ll learn how solutions like enterprise service buses (ESB), and integration platforms as a service (iPaaS) can address present integration challenges and help IT executives future-proof their companies. The best practices covered in this paper will help businesses with both evaluation and implementation of a successful hybrid integration strategy.
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hybrid environments, integration platforms as a service, enterprise service buses, integrating hybrid environments
    
MuleSoft
Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
Analytics inform, but the gut is what executives rely upon most — even in tech, according to a new study conducted by the FORTUNE Knowledge Group and gyro. While conventional wisdom and the codes of the high-tech world would indicate that “hard” elements, such as cost, quality and efficiency, are more compelling to this audience, new research shows that the opposite is true. When asked to share their feelings about what really drives their purchase decisions, high-tech executives revealed that “soft” factors, including company culture, reputation and level of trust, were what they relied on most to help them make decisions.
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Tyco Integrated Security
Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
Analytics inform, but the gut is what executives rely upon most when making decisions, according to a new study conducted by the FORTUNE Knowledge Group and gyro. While conventional wisdom would indicate that “hard” elements, such as details around cost, quality and efficiency, are more compelling to decision-makers, this new research shows that the opposite is true. When asked to share their feelings about what really drives their purchase decisions, senior executives revealed that “soft” factors, including company culture, reputation and level of trust, were what they primarily relied on to help them make decisions.
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Tyco Integrated Security
Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
Want to appeal to financial executives? Dial up the logic. Financial executives differ from almost every other line of business (LOB) executive when it comes to decision-making, according to a new study conducted by the FORTUNE Knowledge Group in collaboration with gyro. While executives in most other industries are moving toward a more innate approach to decision-making, this group relies primarily on logic to guide their decisions. Understanding the differences between what financial executives look for in partnering with companies and what their peers value is key to developing messaging that appeals to this unique segment.
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Tyco Integrated Security
Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
The role of the CMO is rapidly evolving as CEOs raise expectations about how marketing should contribute to company growth. Who are today’s CMOs, where did they come from, what do they do best and how do they do it? gyro, Forbes Insights and SAP surveyed more than 300 marketing executives to find out. Uncover answers and insights when you discover the unique traits that create a “growth CMO,” an elite marketer who successfully drives cultural change, builds marketing capabilities for the future and achieves compelling business results.
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Tyco Integrated Security
Published By: gyro     Published Date: Sep 10, 2015
The role of the CMO is rapidly evolving as CEOs raise expectations about how marketing should contribute to company growth. Who are today’s CMOs, where did they come from, what do they do best and how do they do it? gyro, Forbes Insights and SAP surveyed more than 300 marketing executives to find out. Uncover answers and insights when you discover the unique traits that create a “growth CMO,” an elite marketer who successfully drives cultural change, builds marketing capabilities for the future and achieves compelling business results.
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cmo, marketing executives, marketers, marketing capabilities, growth
    
gyro
Published By: EvolveIP     Published Date: Sep 09, 2015
Evolve IP’s virtualization TCO calculator is a comprehensive financial tool that produces an accurate analysis of on-premise data center hardware, software, and operational costs. Unlike overly simplified marketing gimmicks on the Internet, this is the actual tool we are using successfully with IT executives across the country. When completed and compared to a cloud services quote, you’ll be able to accurately determine which solution is right for your organization.
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EvolveIP
Published By: athenahealth     Published Date: Jun 08, 2015
We convened top academic medical center leaders for our AMC Advisory Roundtable in October of 2013. We also conduct regular discussions with a wide array of health care executives, including leaders of health systems, medical groups, insurance companies, and academic institutions. This whitepaper shares some of the key themes that have emerged from those meetings.
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academic medical center, clinical activities, research activities, education, practice management
    
athenahealth
Published By: athenahealth     Published Date: Jun 08, 2015
In this whitepaper, we argue that traditional models for estimating HCIT costs are inadequate and overlook several business-critical variables. Our intention is not to provide a comprehensive TCO model, but to expose and examine the operational considerations that most TCO models fail to recognize or account for, and to equip executives to ask the right questions about the cost of delivering clinical and financial results stemming from technology procurement
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hcit, heath care it, ownership, patient experience, tco, information technology, practice management
    
athenahealth
Published By: Seagate Technology     Published Date: May 15, 2015
An inside look at how IT Executives and System Integrators are managing video surveillance data.
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system integrators, enterprise it, video surveillance
    
Seagate Technology
Published By: Okta     Published Date: Apr 29, 2015
2014 was a banner year for security breaches. According to the Identity and Theft Research Center, there were 783 reported U.S. data breaches, a 27.5% increase from 2013. Keeping your company and customer data safe is no longer just an IT problem; it's a top concern for C-level executives as well. Your company's reputation and bottom line depend on keeping corporate data secure — yet employee mobility is making this a huge challenge. Read this eGuide to learn how to avoid these challenges with simpler, smarter authentication.
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theft, research center, c-level, okta, theft research
    
Okta
Published By: SAS     Published Date: Apr 16, 2015
Former Intel CEO Andy Grove once coined the phrase, “Technology happens.” As true as Grove’s pat aphorism has become, it’s not always good news. Twenty years ago, no one ever got fired for buying IBM. In the heyday of customer relationship management (CRM), companies bought first and asked questions later. Nowadays, executives are being enlightened by the promise of big data technologies and the role data plays in the fact-based enterprise. Leaders in business and IT alike are waking up to the reality that – despite the hype around platforms and processing speeds – their companies have failed to established sustained processes and skills around data.
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SAS
Published By: IBM     Published Date: Apr 06, 2015
13% of IT executives claim success at developing skills to meet changing IT infrastructure needs. While the topic of IT infrastructure continues to permeate conversations across industries, the content, participants and tones of those conversations are changing.
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ibm, it strategy, infrastructure, conversation
    
IBM
Published By: IBM     Published Date: Apr 01, 2015
Is email still the “killer app” it used to be? Social technologies and mobile capabilities are changing the way people communicate in the workplace. Many organizations are employing BYOD strategies and embracing social business tools like file sharing, chat, wikis and communities. In the past, email was used for storing and sharing documents and having conversations with groups. Tasks which are much better suited for today's social cloud collaboration tools. Email usage may be evolving, but email is not dead. In fact, everyone in the organization from executives to factory workers needs email to stay connected. And many organizations are moving their messaging to cloud to take advantage of the flexibility and cost savings a cloud environment provides. In this webcast, you will learn: • How the nature of email has changed and why everyone in your organization needs it. • Why the cloud makes sense for messaging for everyone from executives, to sales, to boundary workers, either as hybrid solution or for the entire workforce. • How email complements social business technologies and how you can start using your email more efficiently in the workplace. • How moving messaging to the cloud can help reduce IT cost and complexity.
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email, social technologies, byod, file sharing, chat, cloud, ibm
    
IBM
Published By: Equinix     Published Date: Mar 26, 2015
The businesses that thrive amid fluctuating technology demands are not only keeping a finger on the pulse of current trends, they have the infrastructure in place to handle whatever changes might come. And they’re doing so by treating their data centers as a strategic asset—a hub from which providers and performance can all stem. Are you ready for what’s next? According to analyst forecasts and IT executives, the five key trends affecting our state of technology are mobility, consumer technology, cloud services, hyperdigitization and globalization. In the following pages, you’ll learn how these trends are affecting current networks, and why a strategic data center is key to not only surviving, but thriving, today and in the future.
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technology demands, infrastructure, mobility, consumer technology, cloud services, hyperdigitization, globalization
    
Equinix
Published By: HP     Published Date: Mar 23, 2015
Increase productivity for small and midsize business with HP ProLiant Gen9 servers. Today, business executives are seeking ways to become more productive so that they can deliver new products and services faster, increase operational efficiencies, grow revenue, increase margin and gain market share. Increasing the productivity of IT resources and staff is critical for their success. New innovations now make it possible for small and midsize businesses (SMB) to leverage the performance and efficiencies that were once only affordable by large enterprises. Businesses of all sizes face similar issues as they look to grow their business efficiently.
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HP
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