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Published By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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Spredfast
Published By: Location3     Published Date: Aug 31, 2018
About $3.7 trillion is spent annually in consumer purchases in the United States, according to Deloitte. But it’s often forgotten that only 8% of that is spent on e-commerce. This means that offline brick-and-mortar spending is where the true scale occurs. In order to support consistent franchise growth for your business, digital strategies must be designed to impact every stage of the franchising life cycle.
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marketing, local marketing, franchise, franchisor, digital marketing
    
Location3
Published By: Cisco Umbrella EMEA     Published Date: Sep 02, 2019
You are doing everything you can to avoid breaches. But what happens when a hacker manages to bypass your security? In this webinar we will show you how to build a strong security posture and a layered defence that will give you the ability to quickly respond to breaches. We will cover: - The evolving threat landscape and why prevention-only strategies eventually fail - How to build a strong first line of defence to reduce exposure to threats - Protect your last line of defence with retrospective security - A quick demo of how Cisco Umbrella and AMP for Endpoints work together to contain, detect and remediate threats in real time - An overview of how Incident Response Services can help you with the skills you need to manage a breach
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Cisco Umbrella EMEA
Published By: Group M_IBM Q119     Published Date: Mar 08, 2019
The transformation imperative is now the imperative of the entire enterprise. The challenge to leaders of top financial services firms is to build operating models that are ready for anything. Join American Banker Editor-at-Large, Penny Crosman, and former IBM Global leader for strategy and design, Robert Schwartz, as they discuss this idea, pulling clips from a recent event for industry leaders, including: Bridget van Kalingen, IBM on redefining success with cloud, AI, quantum and blockchain Shari van Cleave, Wells Fargo on rethinking data strategies in the age of AI Bret King, Moven on rebuilding the bank from the ground up Rob Bauer, AIG on the ways to get started with transformative projects Marty Lippert, MetLife on creating space for innovation by migrating core operations off of legacy infrastructure and many more
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Group M_IBM Q119
Published By: HSBC     Published Date: May 31, 2019
International expansion is a dream for many organizations. It’s often the key to unlocking opportunities and tapping into new markets. If you’re planning to expand across borders, it’s essential to have a thorough understanding of the rules and regulations in the respective geographies you’re seeking to settle into. The reality is, this knowledge is critical to your success. And while you may feel secure in your knowledge of domestic rules and regulations, the rules outside of the US can be entirely different. From the ingredients in your products to CO2 emissions to employment practices and beyond, you can expect to see rules and regulatory differences everywhere. It’s never safe to assume that procedures and practices will be similar to the ones you’re used to. Navigating new rules can be extremely complex, with nuances and ambiguities that are often difficult to foresee without proper strategic advisory. Fortunately, there are ways you can overcome these challenges. In this eBook, y
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HSBC
Published By: Stratoscale     Published Date: Feb 01, 2019
This eBook offers a practical hands-on guide to analyzing and mitigating the risks of migrating to PostgreSQL. With the ongoing shift towards open-source database solutions, it’s no surprise that PostgreSQL is the fastest growing database. While it’s tempting to simply compare the licensing costs of proprietary systems against that of open source, it is both a misleading and incorrect approach when evaluating the potential for return on investment of a database technology migration. A key decision criteria for adopting any technology is whether it can support requirements for existing applications while also fitting into longer term strategies and needs. The first section of this eBook provides a detailed analysis of all aspects of migrating from legacy and commercial solutions to PostgreSQL: ? Schema and code migration ? Data migration ? Application code migration ? Testing and evaluation
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Stratoscale
Published By: Stratoscale     Published Date: Feb 01, 2019
This eBook offers a practical hands-on guide to “Day Two” challenges of accelerating large-scale PostgreSQL deployments. With the ongoing shift towards open-source database solutions, it’s no surprise that PostgreSQL is the fastest growing database. While it’s tempting to simply compare the licensing costs of proprietary systems against that of open source, it is both a misleading and incorrect approach when evaluating the potential for return on investment of a database technology migration. After a PostgreSQL deployment is live, there are a variety of day-two scenarios that require planning and strategizing. The third section of this eBook provides a detailed analysis of all aspects accelerating large-scale PostgreSQL deployments: ? Backups and Availability: strategies, point-in-time recovery, availability and scalability ? Upgrades and DevOps: PostgreSQL upgrade process, application upgrades and CI/CD
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Stratoscale
Published By: Curalate     Published Date: Aug 02, 2017
People control their own consumer journeys. Consumers expect a borderless world in which they roam freely between a brand’s social media channels, email campaigns, blogs and e-commerce site, effortlessly buying things that catch their eye. It’s led to a sporadic, personalized shopping journey that frequently begins on digital touchpoints that weren’t built for commerce. That’s made it increasingly complex for brands hoping to meet customers’ needs and measure the results of their marketing strategies. At the center of this new customer-driven revolution is visual content. Images and videos play starring roles in the decisionmaking process, and provide consumers with a whole new level of inspiration and knowledge. Every picture and video clip is now the entrance to a digital storefront, meaning brands can use them to drive not only engagement but revenue.
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visual commerce, personalized shopping, e-commerce, email campaigns, blog, media channel, branding
    
Curalate
Published By: Sprinklr     Published Date: Jan 05, 2018
Social Advertising Techniques for Advanced Marketers is a whitepaper that explores advanced social advertising strategies, & social media marketing tactics.
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social advertising, social advertising techniques, social, advertising, marketing, advertising strategies, social media, tactics
    
Sprinklr
Published By: Here Technologies     Published Date: Jul 26, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever, and driver turnover is at an all-time high. This leaves fleet owners and trucking companies trapped in constant recruitment mode costing them valuable time and resources. HERE Technologies explores three ways fleet owners can avert the driver staffing crisis and improve recruitment and retention leading to better, stronger fleets. With this eBook, discover: • Effective ways to offer benefits, incentives and competitive pay • Strategies to increase truck driver safety with technology • How to attract two of the largest groups in the US labor force
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here technologies, transport and logistics
    
Here Technologies
Published By: Panaya     Published Date: Jun 01, 2018
Hear IDC Research Director for ALM Strategies explain how establishing effective agile approaches to software development, QA and testing, ensures software relevance, streamlines execution and increases release velocity. Join IDC guest speaker and Panaya experts to hear: › IDC Research Director, Melinda-Carol Ballou cover the latest ALM industry practices › Which ALM strategies bring greater agility to your backend system › How to implement these practices to achieve frequent, quality change releases
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Panaya
Published By: Teradata     Published Date: May 02, 2017
Constellation Research presents case studies of two companies that cut costs, gained flexibility, and eased administration by adding cloud data warehouse capacity to their on-premises environment. Both of these deployments: • Solved problems and yielded expected and unexpected benefits • Required some adjustments to administrative processes and expectations • Led to hybrid architecture as being an invaluable aspect of their respective data warehousing strategies Download the case studies now to explore each company’s journey, understand recurring themes, and walk away with actionable insights.
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cloud data, online marketing, customer acquisition, mobile marketing, social marketing, data warehouse, data storage, data collection
    
Teradata
Published By: SAP     Published Date: Oct 03, 2018
Growing businesses are putting cloud-enabled ERP systems at the heart of their digital transformation strategies. Discover how your company can benefit.
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SAP
Published By: EMC Corporation     Published Date: Dec 09, 2010
Find out why the Council believes that organizations that actively shape their cloud deployment strategies and extend strong information governance practices into the cloud will maximize their ability to leverage information for business advantage.
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emc corporation, cloud agility, intelligent governance strategies, best practices, information governance, compliance, data and content
    
EMC Corporation
Published By: NetApp     Published Date: Feb 19, 2015
Flash Storage for Dummies, NetApp 2nd Special Edition, describes the many uses and benefits of flash storage technology in the enterprise. From flash-accelerated storage to all-flash arrays, flash technology improves performance and increases reliability in storage infrastructures. The book examines various elements of flash storage: how it evolved, and why you should consider it for your storage infrastructure. The book explores key differences in NetApp’s flash storage solutions: NetApp Flash Cache, Flash Pool, all-flash FAS, and the EF-Series. You’ll also learn five strategies for using Flash in your next storage project. In that classic For Dummies style, you’ll get some useful tips on how to best incorporate flash in your IT environment.
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NetApp
Published By: Redstor UK     Published Date: Mar 12, 2018
The General Data Protection Regulation, is a piece of legislation that was approved and put in to place by the European Parliament in April 2016. As European Law, it will fully take effect after a 2-year transition ending May 25th 2018. GDPR, replaces the previous Data Protection Directive (DPD), adopted in 1995, and will in the UK, replace and strengthen the Data Protection Act 1998 (DPA). One of the initial differences between GDPR and DPD, is that GDPR is a regulation not a directive; as a regulation, no additional enabling legislation will have to be passed by governments of member states. Redstor have the ability to give insight into the data organisations have on their networks, advise on best practice to protect data and then implement strategies around backup, archiving and disaster recovery. Data is searchable through an intuitive console making compliance simple and achievable for all organisations protecting data through the Backup Pro Platform.
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Redstor UK
Published By: Redstor UK     Published Date: Mar 12, 2018
A majority of businesses have adopted digital platforms across multiple channels and in many cases successfully utilised them to drive efficiency and profitability. Technology, and the data that often underpins it, has become an extremely valuable asset for businesses of all sizes. The way that companies do business has also changed and technology has played a key role in this, customers now expect instant gratification and a service model that suits their specific needs. This paper will analyse the cause and effect of companies implementing digital transformation strategies and understand the role of cloud technologies within this. It will also explore some of the wider aspects of business transformation and the journey’s businesses take to implement innovative technologies.
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digital, transformation, innovation, cloud, business, optimization
    
Redstor UK
Published By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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Group M_IBM Q2'19
Published By: KPMG     Published Date: Jul 18, 2018
The 2018 Harvey Nash/KPMG CIO Survey – the largest IT leadership survey in the world – shows how CIOs are benefiting from bigger budgets and headcount growth, following years of focus on cutting costs. Read this report to find out: • what’s driving the growth in IT budgets • why CIOS must adapt the way they control technology in the business • where CIOs are focusing digital strategies to gain competitive advantage • what new technologies organisations are prioritising for investment • how smart CIO are managing their resources to get the skills they need. Download the report now:
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KPMG
Published By: CA WA 2     Published Date: Oct 01, 2008
Virtualization and clustering can bring many benefits to your business—better IT asset utilization, improved business continuity and improved operational efficiency. At the same time, virtualization can create a new level of complexity for IT. This white paper describes some of the technical challenges inherent in managing these complex environments and recommends strategies for successful deployment that will maximize the value of virtualization technology in your organization.
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virtual, virtual machine, virtual storage, virtual server, virtualization, ca wa, ca wa 2
    
CA WA 2
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
Performance management works hand-in-hand with every phase of the employee lifecycle: learning and development, succession, and even recruiting. Creating a true performance management culture drives employee engagement and retention as well as your bottom line. Download "The True Cost of Not Having Performance Management" to learn how to make the case to execs that investing in performance management drives growth. This brief will uncover: • How smarter recruiting leads to more impactful workers • Strategies for connecting performance to learning • How to create a development plan that matches to performance goals Download the brief to see more proven solutions for building a strong performance management culture!
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Cornerstone OnDemand
Published By: Brightcove     Published Date: Sep 17, 2014
6 Billion hours of video are watched EACH MONTH on YouTube .... That's almost 1 HOUR for every person on Earth! There is no denying the power and reach of YouTube. But, are quality issues common with YouTube videos negatively impacting your brand? We investigate.
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online video quality, consumer perception, distribution strategies
    
Brightcove
Published By: Spredfast, Inc.     Published Date: Oct 22, 2014
Here at Spredfast, we were as caught up in the World Cup as the rest of the planet. As much as we enjoyed watching the strategy on the field, we were also really excited about the social strategies implemented during the tournament by savvy brands and media properties.
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spredfast, marketing, campaign tips, world cup, media properties, social content, technologies, integrations
    
Spredfast, Inc.
Published By: LogMeIn     Published Date: May 15, 2012
The way in which consumers communicate is evolving; they are rapidly adopting communities, web self-service and social media for both personal and business interactions. Customer support organizations must adapt their strategies in order to provide effective online tools to engage with the customer on the customer's terms.
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logmein, marketing, customer service, customer satisfation, customer feedback
    
LogMeIn
Published By: hybris software     Published Date: Aug 01, 2012
Industry leaders are engaging in multichannel integration for some very good reasons. More effective cross-channel strategies lead to more satisfied consumers as well as more efficient, more profitable retail operations. In fact, as the survey indicates, consumers expect integrated multichannel experience from their favorite brands.
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multichannel, retailing, multichannel retailing, technology considerations, hybris, pos, point of sale, print
    
hybris software
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