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Published By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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AWS
Published By: AWS     Published Date: Jun 03, 2019
Background Businesses are often challenged with the complexities of protecting their physical, virtual, and cloud workloads while also meeting their part of the Amazon Web Services (AWS) Shared Responsibility Model. IT security leaders are inundated with too many security tools that aren’t built for their specific environments. Additionally, these responsibilities often entail large amounts of manual processes and people to administer them. As such, there is a need for a solution that provides a secure environment for you to transact your business without slowing you down. Trend Micro™ Deep Security™ is optimized to support the broadest set of platforms and environments (on-premises, virtual, on AWS, or containers) while delivering multiple threat defense techniques to help DevOps teams rapidly detect security incidents, fulfill compliance requirements, and securely deploy containers.
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AWS
Published By: AWS     Published Date: Jul 24, 2019
What you'll learn in this webinar: Optimize your operations by taking advantage of the modern, scalable cloud infrastructure available on Amazon Web Services (AWS). Migrate your Oracle applications and databases to AWS and get all the benefits of the cloud. Migrating mission-critical Oracle databases and applications to the cloud is complex and you may feel locked into your platform. Amazon Aurora provides commercial-grade database performance and availability at a fraction of the cost. Apps Associates—an AWS Partner Network (APN) Partner and Oracle expert—can migrate enterprise workloads to the cloud, freeing customers to focus on higher-value initiatives. Watch this webinar to learn how to: Run your entire Oracle database and application environment on the cloud Take advantage of lower IT costs on the cloud and reduce your Total Cost of Ownership (TCO) Leverage Amazon Aurora to help satisfy your company’s cloud-first mandate, improve security, and reduce risk
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AWS
Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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Genesys
Published By: Genesys     Published Date: Jul 13, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
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Genesys
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: • Why force-fitting more channels into an aging infrastructure is not the right approach • How to create a future-ready customer experience • How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys
Published By: Exact Online     Published Date: Jun 14, 2016
Integrieren Sie Auftragsverwaltung, Fakturierung und Bestandsmanagement mit der Buchhaltung und profitieren Sie von den (Zeit-)Vorteilen. Alles ist miteinander verknüpft. Doppeleinträge gehören der Vergangenheit an. Und weil alles online ist, kann jeder mit der gleichen aktuellen Datenbasis arbeiten.
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integrate order management, billing, inventory management, crm
    
Exact Online
Published By: Lenovo and Nutanix     Published Date: Oct 17, 2016
Accelerates Time-to-Value, Reduce IT Complexity, and Improve Efficiency. The Lenovo Converged HX Series Nutanix appliance, powered by Intel® Xeon® processors, consolidates compute, storage, and virtualization resources in one simple data center building block.
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hyperconverged systems, it hardware, virtual machine, hardware, data
    
Lenovo and Nutanix
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Becoming a high-performing team or organization is more than implementing a new process or initiative. Simply launching another program without vision, purpose, connection, meaning, communication, and belief —is just another program, and people see it for just what it is—and the chances that you will be able to move the organization forward are pretty slim. As an organization, how do you make sense of technology, culture, innovation, performance, the talent marketplace, demographics, and the need to deliver results?
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
74% of executives prioritize digital HR. Learn best practices in cloud transformation and see how to transform HR in a digital world.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Western Union enhances the recruiting experience for both candidates and recruiters with the Oracle Talent Acquisition Cloud by leveraging a flexible and robust recruiting tool with social media capabilities and a referral program.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Nov 30, 2016
Does your organization have what it takes to survive and thrive in today's competitive talent economy? Understanding the similarities between how marketers approach customers and how recruiters attract candidates is key to attracting and hiring an engaged workforce. Read more.
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Oracle HCM Cloud
Published By: Microsoft     Published Date: Oct 04, 2016
Security was once largely limited to the confines of an on-premises world, but now it must extend to the cloud, as well as a myriad of mobile devices. Employees and companies now expect increasingly complex interactions with devices, apps, data, and even other users. As many companies struggle to keep up with traditional single-point solutions, and limited budgets, this pressure is creating security blind spots for IT. In a world of evolving threats, it is becoming increasingly impossible to address all of these issues with an on-premises solution. What is needed is a holistic approach to identity-driven security—one that leverages a cloud-scale intelligent security graph to help you protect your business. In this vision whitepaper, we look into some of the challenges facing IT in the modern world and examine the possible solutions.
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Microsoft
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
" Aberdeen research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, we’ll explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Most companies would love to move enterprise applications to the public cloud and cut the costs, complexities, and limitations of current infrastructure. Major public cloud providers, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have done well in enabling web, mobile, and content applications in the cloud. These are cloud-native applications designed to use cloud “object” storage, and object storage is very popular for use cases such as backup and disaster recovery. However, enterprise applications typically require “block” storage. Although native cloud block storage exists, it has several shortcomings, particularly around reliability, durability, and lack of data mobility. So, enterprise applications have largely stayed on-premises or in private clouds. Now there’s an innovative new way to move enterprise applications to the public cloud while actually reducing risks and tradeoffs. It’s called multicloud storage, and it’s an insanely simple, reliable, secure w
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Hyperconvergence is making inroads in enterprises, as major system vendors acquire startups or bundle servers with HC software offerings. I&O leaders should focus on the capabilities and limitations of HCI software, which is offered by a wide range of server platform vendors via OEM partnerships.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"This 56 page guide explores the foundational components of Hybrid IT, strategies to help CIOs partner with the business, and “key plays” that, if executed successfully, enable successful and sustainable digital transformation. Learn how transitioning to a Hybrid IT model can help you make the most of limited resources and free your team to spend less time keeping the lights on, and more time contributing to revenue growth as active participants in business innovation. "
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"MVP ASSET IN STORAGE CAMPAIGN • HPE enhanced the perception of SimpliVity's supportability and stability by leveraging the global go-to-market reach and capabilities of HPE and its channel partners. • SimpliVity delivers robust data services, such as in-line global compression and deduplication combined with an integrated backup solution and rapid disaster recovery capabilities for operational simplicity and cost reduction. • The HPE ProLiant DL380 installed base and global market acceptance make SimpliVity one of the top choices as an HCI platform for existing HPE customers."
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
It’s easy to assume that running IT apps on-premises is not cost competitive with cloud-based services. Evaluator Group tests the validity of that assumption with a TCO model analyzing a hyperconverged solution from HPE and a comparable AWS solution.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Cloud economics with entreprise-class performance. Updated legacy infrastructure and improved disaster recovery posture onboard resource-constrained FPSO vessel.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
IDC whitepaper highlights market trends that have driven a dramatic increase in real world hyperconverged infrastructure deployments. Indepth customer interviews reveal considerable operational efficiency gains with HPE SimpliVity infrastructure.
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Hewlett Packard Enterprise
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