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Published By: LogMeIn     Published Date: Feb 27, 2018
Exceptional customer service is a competitive differentiator. Providing consistent service that is tailored to the individual across a variety of digital channels can help organizations deliver personalized experiences that exceed the expectations of today’s digital savvy consumers. Yet, many organizations fail to deliver real-time relevance in their service experiences because critical customer data is siloed in different systems (CRM, ticketing, etc.) across the enterprise, making it difficult to understand the full customer journey and their needs at that point in time. We partnered with IDG Research to survey top-performing customer service organizations to determine the challenges they face, and, more importantly, their plans for driving better outcomes. One thing is clear: taking a strategic approach to future investments can help organizations meet their customer service objectives and deliver on customer expectations.
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digital, engagement, customer, service, research, organizations
    
LogMeIn
Published By: TIBCO Software     Published Date: Nov 12, 2018
The insurance industry stands on the precipice of change, with waves of innovation and disruption driving new possibilities across all departments, including pricing, underwriting, claims, and fraud. This webinar recording of a live panel debate is ideal for insurance professionals wanting to understand how best to unlock the possibilities created by advanced analytical techniques such as Artificial Intelligence (AI), Machine Learning (ML), and others. This TIBCO and Marketforce webinar on “The Fourth Industrial Revolution in Insurance” includes speakers Ian Thompson, chief claims officer at Zurich; David Williams, chief underwriting officer at AXA; and Clare Lunn, GI fraud director at LV=. The panel discusses: Moving towards the algorithmic insurer: the opportunities created by AI and ML How insurers can become more agile in the face of new innovations and disruptive technologies How the industry can turn structured and unstructured data into insights
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agile insurance, customer experience, digital initiatives, analytical techniques
    
TIBCO Software
Published By: TIBCO Software     Published Date: Feb 01, 2019
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and no need to rework faulty products. To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support. At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
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data, product, manufacturers, manufacturing, processes, technologies, analysis, quality, machine, analytics
    
TIBCO Software
Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
Crime overall is decreasing, but chaotic events such as extreme weather, domestic terrorist attacks, gun violence, and opioid-related emergencies are increasing, requiring highly coordinated response protocols. From raucous inner cities to sleepy suburbs, the scope and nature of these threats demand a new way of thinking and acting — a new, frictionless collaboration among agencies, departments, and vendor partners.1 Ideally, public safety professionals are already fitted with the latest smartphones, laptops, and tablets to receive targeted information about situations, individuals, and locations before they respond. However, when police, fire, EMT, first responders, and even utility companies can communicate and share data via secure channels, the severity and length of incidents may be lessened, and lives can be saved. This is the next phase of digital age public safety. As more public safety leaders get introduced to sophisticated surveillance and big data technologies, they realize
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Fujitsu America, Inc.
Published By: Oracle     Published Date: Mar 04, 2019
Marketers know innovation is business power and many report that cloud security delivers more than any other innovation technologies. But when it comes to inspiration, IoT comes top, with AI and blockchain not far behind. Read our paper to discover the data behind the innovation technology hype
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical. These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make bette
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical. These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make bette
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
In today’s IT infrastructure, data security can no longer be treated as an afterthought, because billions of dollars are lost each year to computer intrusions and data exposures. This issue is compounded by the aggressive build-out for cloud computing. Big data and machine learning applications that perform tasks such as fraud and intrusion detection, trend detection, and click-stream and social media analysis all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Companies increasingly need to drive the speed of business up, and organizations need to support their customers with real-time data. The task of managing sensitive information while capturing, analyzing, and acting upon massive volumes of data every hour of every day has become critical. These challenges have dramatically changed the way that IT systems are architected, provisioned, and run compared to the past few decades. Most compani
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
Oracle is making significant engineering investments to ensure that Oracle systems coupled with Oracle software deliver the best possible business results. Integrated hardware, accelerated virtualization, and encryption ensure that cloud deployments benefit from the utmost agility and security without suffering performance losses. It’s never been easier to upgrade your legacy systems and take advantage of Oracle's cutting-edge infrastructure systems. Advanced data security, extreme efficiency with Software in Silicon and dramatic gains in performance make Oracle systems the best choice for your Oracle software deployments.
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Oracle
Published By: Oracle     Published Date: Oct 20, 2017
ESG Lab evaluated the Zero Data Loss Recovery Appliance from Oracle with a focus on its ability to deliver reliable data protection by recovering Oracle databases to any point in time with sub-second RPO in a highly scalable scale-out solution that is easy to use and manage. Year after year, ESG respondents consistently cite improving data backup and recovery among the top IT priorities in our annual spending intentions survey (including 2016’s iteration). Why? Because when unforeseen infrastructure failures or data corruptions occur, the ability to restore not only business-critical information but also application and end-user access to that information become paramount. Lost or prolonged inaccessibility to business-critical data and applications most often means lost revenue and productivity to the business, and possibly the inability to meet regulatory requirements.
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Oracle
Published By: Palo Alto Networks     Published Date: Jul 05, 2012
Palo Alto Networks uniquely delivers on the network security demands found in both types of data center environments.
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palo alto, enterprises, infrastructure
    
Palo Alto Networks
Published By: StreamSets     Published Date: Sep 24, 2018
Imagine you’re running a factory but without a supply chain management system or industrial controls. Instead, you expect your customers to find and fix your delivery and quality problems. Sound ludicrous? Well, in many enterprises that’s the current “supply chain management” process for big and fast data. It relies on the lightly monitored dumping of unsanitized data into a data lake or cloud store, forcing data scientists and business users to deal with failures from data availability and accuracy issues.
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dataflow, operations, factory, industrial
    
StreamSets
Published By: Eloqua     Published Date: Jan 13, 2012
Email deliverability is about maximizing the potential number of emails reaching the inbox. Privacy is about safeguarding the personal information contained in your mailing database. Download this guide to learn about privacy and deliverability.
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email deliverability, email privacy, privacy and deliverability, email marketing, marketing automation, email marketing platform, digital body language, database marketing, email privacy policy
    
Eloqua
Published By: BlackLine     Published Date: Jun 12, 2017
In today’s highly complex global business environment, companies are constantly expected to do more with less, to run leaner while becoming more effective than ever. This is especially true for Accounting and Finance. They are now required to not only deliver periodic financial data and reports, but also real-time analysis and intelligence.
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BlackLine
Published By: Workday     Published Date: Jul 05, 2019
How can your growing organisation scale effectively and remain competitive? A strong HR core can help. This playbook from HR guru Jason Averbook and Workday offers step-by-step instructions for building an HR foundation that helps teams achieve success across your organisation. Read now to learn how the right technology enables you to: ? Streamline HR processes ? Better engage your workforce ? Deliver timely data-driven insights to stakeholders
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workforce-technologie, digitale strategie
    
Workday
Published By: VMware Dell     Published Date: Jun 05, 2008
WWF is the world’s largest independent conservation organization. As part of its IT department’s contribution to environmentally-friendly business practices, WWF-UK deployed VMware virtualization into its live production environment. They decreased server count, lessened cooling requirements, minimized the space needed to house their datacenter and significantly reduced their overall carbon footprint.
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virtualization, vmware, virtual infrastructure, x86, server consolidation, server containment, business continuity, disaster recovery, energy savings, vmware infrastructure 3, vi3, vmware
    
VMware Dell
Published By: F5 Networks Inc     Published Date: Apr 18, 2012
Efforts to reduce capital and operating expenditures by consolidating data centers can fail if applications and network are not optimized. Learn about a consolidation strategy that goes beyond centralizing servers, routers, software, and switches to solve multiple business problems.
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data center consolidation, data center virtualization, data center strategies, centralizing services, dynamic data centers, data center transformation, data center network, application delivery, network optimization, data center costs
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Feb 19, 2013
The application delivery controller has evolved into a key component of the data center architecture, and enterprises should evaluate ADCs based on how they integrate with this architecture and support more-advanced features, such as user and traffic control and monitoring.
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application, delivery, controllers, evolved, data center, adcs, advancements
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 13, 2013
The application delivery controller has evolved into a key component of the data center architecture, and enterprises should evaluate ADCs based on how they integrate with this architecture and support more-advanced features, such as user and traffic control and monitoring.
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gartner, f5 networks, application delivery, data center architecture, enterprises, adcs, infrastructure, application management, deployment, traffic control, monitoring, data center, data center architecture, architecture
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 13, 2013
Cisco's move limiting Application Control Engine development shows that the time for stand-alone load balancers has passed. IT leaders should focus on leveraging more advanced application delivery controller features to improve application deployments.
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refocus, application delivery, control engine, adcs, streamline data center operations
    
F5 Networks Inc
Published By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
In today’s global economy, companies are increasingly distributed. That puts IT in a precarious position, especially when it comes to disaster recovery. It can take days to restore branch operations. Branch converged infrastructure delivers local performance, stores data safely in the datacenter, and enables instant recovery. Learn how to recover faster, reduce risk, and save money.
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riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations, technology challenges
    
Riverbed Technology, Inc.
Published By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
In this Taneja Group Product Profile we review Riverbed’s SteelFusion (formerly Granite), and examine how it marries together multiple technical advances to deliver innovative branch converged infrastructure. SteelFusion supports distributed IT by addressing traditional branch challenges – providing simplified deployment, resiliency in the face of network issues, improved protection, fast recovery from the central datacenter, and a greatly lowered OPEX.
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riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations, technology challenges
    
Riverbed Technology, Inc.
Published By: Tripp Lite     Published Date: May 15, 2018
As organizations pursue improvements in reliability and energy efficiency, power design in data centers gets substantial attention—particularly from facilities and engineering personnel. At the same time, however, many IT professionals tend to spend little time or energy on the specific products they use to deliver and distribute electrical power. In?rack power is often considered less strategically important than which servers or databases to deploy, and it is often one of the last decisions to be made in the overall design of the data center. But choosing the right in-rack power solutions can save organizations from potentially crippling downtime and deliver significant up-front and ongoing savings through improved IT efficiency and data center infrastructure management.
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Tripp Lite
Published By: NetApp     Published Date: Apr 02, 2014
According to this global survey, in three years more than half of all IT services will be delivered via private, public and hybrid clouds. This study highlights the challenges faced by IT organizations as they move into a new role as “cloud brokers” and how a common data platform can help enable seamless data management across multiple clouds.
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netapp, software storage, sds, forrester, software defined storage, data center, performace, capacity requirements
    
NetApp
Published By: ServiceSource     Published Date: Nov 01, 2013
In this book we describe best practices honed through 13 years of experience and partnership with some of the leading technology companies in the world. These best practices will give you insight into three key areas: • Data management & renewal opportunity generation • Sales strategy & execution • Continuing the renewal cycle We hope you enjoy this book!
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reducing customer churn, servicesource, recurring revenue, higher profit margins, drive innovation, drive performance, saas companies, competitive markets, less loyal customers, the cloud, profitable revenue stream, unique business process, technology platform, deliver real-time, fact-based plan, renewal ready data, accelerate analytics, channel partners, science of renewals
    
ServiceSource
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