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Published By: Motorola     Published Date: Feb 06, 2008
Read this case study to learn how Chief Technology Officer, Mrs. Suzanne Peck, has helped the Government of the District of Columbia undergo a significant technological transformation.
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motorola, motorola good, case study, d.c., district of columbia
    
Motorola
Published By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
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genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door
    
Genesys
Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: IBM     Published Date: Aug 08, 2014
As the world changes around them, many insurers are struggling to be profitable. A combination of disruptive forces — some economic, some societal, some technological — is shaking up the insurance industry comfort zone. Yet some leading insurers manage to stay ahead of the pack, but how?
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strategies, insurers, insurance industry
    
IBM
Published By: Frontier Communications     Published Date: Dec 29, 2017
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the resources to bring on a full-time team member? The answer could lie in temporary consulting. If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
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Frontier Communications
Published By: Microsoft     Published Date: Jul 20, 2018
In the two years since we first began working on Enterprise Cloud Strategy, much has changed. Cloud technology has evolved from being an “if” to a “when,” and across almost all enterprises, the cloud has now become an integral part of IT strategy. Further, there is now a growing realization that cloud computing not only represents a set of technical opportunities for efficiencies and cost savings, but also provides the potential to significantly transform the scope of enterprise computing. In fact, many enterprises are finding that cloud computing offers entirely new business models, revenue streams, and vehicles for customer intimacy. Few technological changes have the potential to so dramatically change to the way we do business. The last time we experienced such a tectonic shift was the with arrival of the Internet itself. Yet, as we noted in the first edition of this book, when briefing CIOs and senior IT executives at Microsoft, we are often told that migrating IT workloads to the
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Microsoft
Published By: Adobe     Published Date: Sep 23, 2019
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe. 4 KEYPOINTS Key topics that you’ll read more about in this year’s report: • Optimising customer experience and delivering personalised experiences in real time. • Using data better for smarter audience segmentation and targeting. • Be wary of walled gardens. Control and own the data, and always be compliant. • Automation is the future. Understand the benefits, learn how to u
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Adobe
Published By: IBM     Published Date: May 12, 2008
You face key challenges–technological and organizational–in enterprise asset management. Every last vehicle and material is under your control, often in different software formats that only provide you with a partial view of your enterprise. We would like to share a white paper with you that explains how you can see your assets holistically and optimize their performance.
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ibm, ibm g&rm, ibm grm, asset management, it management, tivoli
    
IBM
Published By: Dell Storage     Published Date: Jan 16, 2009
With the advent of iSCSI as the standard for networked storage, businesses can leverage existing skills and network infrastructure to create Ethernet-based SANs that deliver the performance of Fibre Channel—but at a fraction of the cost. iSCSI enables block-level data to be transported between a server and a storage device over an IP network. An iSCSI initiator is hardware or software that runs on a host and initiates I/O to an iSCSI target, which is a storage device (usually, a logical volume) that responds to read/write requests.
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dell, iscsi, networked storage, initiator implementations, block-level data, fibre channel
    
Dell Storage
Published By: PC Mall     Published Date: Mar 27, 2012
BPM is a discipline and a methodological approach, which changes IT's conversation with the business to an interactive, continuously iterative approach to building solutions. BPM is now at the stage of maturity where it can be a tool for enterprise.
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bpm, maturity, methodology, method, businsess procses management, building, business, interactive
    
PC Mall
Published By: IBM     Published Date: Apr 18, 2012
The term virtualization refers to the creation of virtual machines, virtual networks, and virtual disks (logical images of physical resources) that can execute work and then be returned to a shared resource pool. Cloud computing makes use of virtualization but cloud computing also focuses on allowing computing to be delivered as a service.
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ibm, technology, powervm, vmware, virtualization, intel platform, service management, cloud capacity
    
IBM
Published By: McAfee     Published Date: Apr 25, 2014
As malware becomes ever more sophisticated and evasive, new technologies are emerging to uncover threats no matter how well they’re camouflaged. This paper proposes a logical design strategy for dynamic malware analysis that optimizes detection effectiveness, efficiency, and economics.
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malware detection, data analytics, dynamic sandboxing, static analytics, zero-day malware, comprehensive threat protection, fast detection, malware analysis
    
McAfee
Published By: OpenText     Published Date: Aug 19, 2014
An integrated production faxing solution offers a number of benefits to the enterprise. This paper highlights the financial and workflow improvements you can expect by automating the document delivery process in your organization. See why companies that have made considerable investment in back-office automation systems take this next logical step to automate delivery of high volume, transactional paper documents.
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opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents
    
OpenText
Published By: Avaya     Published Date: Jun 15, 2016
Discover the technological solutions to deliver better patient outcomes From patient satisfaction to mobility to security, technology’s role in healthcare is changing rapidly as costs go up and demands of an aging population skyrocket. Explore this infographic to learn the six major trends in smart healthcare you need to know now.
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technology, best practices, healthcare, info graphics, skyrocket
    
Avaya
Published By: LogRhythm     Published Date: Feb 07, 2017
Globally, sophisticated cyber-attacks are compromising organizations at an unprecedented rate and with devastating consequences. Modern attackers, including criminal organizations, ideological groups, nation states and other advanced threat actors are motivated by a wide range of objectives that include financial gain, industrial espionage, cyber-warfare, and terrorism.
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security, technology, best practices, information technology, business analytics, business management
    
LogRhythm
Published By: LogRhythm     Published Date: Apr 04, 2017
Globally, sophisticated cyber-attacks are compromising organizations at an unprecedented rate and with devastating consequences. Modern attackers, including criminal organizations, ideological groups, nation states and other advanced threat actors are motivated by a wide range of objectives that include financial gain, industrial espionage, cyber-warfare, and terrorism. These attacks are often very expensive for compromised organizations, costing each company an average of USD $7.7M.
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LogRhythm
Published By: Stratavia     Published Date: May 21, 2008
This document provides an overview of data center consolidation methodologies, the general impact of each method, and how Stratavia’s Data Palette helps data center consolidation initiatives.
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data center consolidation, data center standardization, logical consolidation, data center rationalization, data center automation, stratavia, automation, dca
    
Stratavia
Published By: IBM     Published Date: Jul 23, 2009
Download this white paper and find out  how technological advances are enabling collaboration to extend across the enterprise and through outsourced resources with globally distributed development. (GDD)  Learn how GDD is enabling companies to expand their operations on a  worldwide basis, cost and skills arbitrage, and reduced time to market.
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ibm, ibm telelogic, global collaboration, global distributed development (gdd), wide area network (wan), application lifecycle management (alm), lan, software configuration management
    
IBM
Published By: GFI Software     Published Date: Feb 24, 2011
This white paper contains 12 PCI DSS requirements that have been organized into six (6) logically related groups.
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gfi software, sunbelt, pci-dss compliance, data security, american express, discover financial services, jcb international, mastercard worldwide
    
GFI Software
Published By: Kaseya     Published Date: Aug 25, 2014
Although providing significant business benefits, recent technological advances in mobility, cloud computing and big data have also dramatically complicated the task of managing IT resources. Mitigating the challenges associated with these technologies allows IT organizations to satisfy existing SLAs and leverage technology to support innovative new services which are designed to improve productivity, collaboration and customer satisfaction. Download now to learn about Kaseya's solutions!
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kaseya, hybrid it, business, big data, cloud, slas, technology
    
Kaseya
Published By: AlienVault     Published Date: Oct 21, 2014
The Public Services Network (PSN) is a programme intended to improve communication services across the UK government by reducing the cost and complexity of digital communication across the public sector. The PSN will create one logical network, based on industry standards, thus improving performance and security. The PSN is a replacement to the GSi (Government Secured Intranet), and all Public Sector agencies must migrate to the PSN by 31 October 2014. AlienVault’s Unified Security Management (USM) platform can provide you with the single solution you need to address many of the network- and security-related questions required to complete your PSN IA documentation.
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communication, government, reducing cost, digital, network, public sector, logical, industry
    
AlienVault
Published By: Polycom     Published Date: Oct 31, 2014
Description: Microsoft Solution Architects discuss the top considerations when adding Microsoft Lync video to your network. You have Microsoft Lync for IM and Presence. Maybe you also use Lync for Enterprise Voice. Video is a logical next step. This webinar will cover how to prepare your network and your organization for Lync video. Topics covered were: What to consider when deploying video, learn about real customer successes and missteps with Lync video deployment and services available to assist with the readiness of your network.
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best practices, network, services, topics, architects, video-enabling, lync, environment
    
Polycom
Published By: Mitel     Published Date: Jun 29, 2016
Today’s world of business is increasingly fast-paced, competitive, technology-led and global. Cultural, technological and physical elements are working together to drive a rapid pace of change like never before. From demand for more freedom in the way we work and the Bring Your Own Device (BYOD) trend, to technology innovation and the increasing adoption of new devices, platforms and applications, to the breaking down of international and regional barriers.
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best practices, business optimization, business management, productivity
    
Mitel
Published By: Interop ITX     Published Date: Oct 20, 2017
IT leaders need a full stack of skills to survive and thrive in today's technologically driven world, and striking a balance between cost control and innovation is crucial.
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Interop ITX
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Fileless attacks surged in 2017, largely due to their ability to bypass traditional antivirus solutions. Last year was host to several fileless malware victories. OceanLotus Group infiltrated Asian corporations during Operation Cobalt Kitty, and conducted nearly six months of fileless operations before detection. Ransomware hall-of-famers Petya and WannaCry both implemented fileless techniques in their kill chains. Every major player in information security agrees that fileless attacks are difficult to stop, and the threats are growing worse. Abandoning files is a logical and tactical response to traditional AV solutions which have overcommitted to file-intensive and signature-based blacklists. What can security solutions offer when there are no infected files to detect? How will a blacklist stop an aggressor that only uses legitimate system resources? The security landscape is changing and the divide between traditional AV products and next-generation security solutions is growing wider by the day. Cylance® has built a reputation on security driven by artificial intelligence and provides a frontline defense against fileless malware. This document details how Cylance protects organizations.
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malware, predictive, test, response
    
BlackBerry Cylance
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