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Published By: Asentria Corporation     Published Date: Sep 04, 2007
Budgets are tight in today's business environment. You may be asked to do more with less. Take a look through your equipment room. You may have several devices that work just fine, but they are not visible via your network management system (NMS).
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network service.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Thinksoft     Published Date: Nov 13, 2007
This guide/primer serve as an introductory how-to guide on outsourced software testing for business heads as well as software project managers. It first places testing within the content of total product life cycle and then describes the sequential stages within testing program, and how these stages can run parallel with the other development stages.
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outsourcing, outsourced software testing, software testing, testing vendor, stages in outsourced software testing, product development life cycle, thinksoft, thinksoft global
    
Thinksoft
Published By: MessageLabs     Published Date: Jan 13, 2009
Drawing the line between employee web usage and company policy is challenging for IT Managers. Download this whitepaper to help make informed decisions about your own web monitoring requirements FREE Whitepaper (PDF/40KB)
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messagelabs, employee web use, employee web misuse, employee web surfing, employee internet usage, web use monitoring, web use blocking
    
MessageLabs
Published By: Integration New Media     Published Date: Mar 27, 2008
The objective of this paper is to provide executives, project managers, marketers and other visionaries with an introduction to Adobe Integrated Runtime, a breakthrough tool for companies looking to build new relationships with their clients. It will also provide information about how Adobe AIR can be leveraged to create next generation web experiences.
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inm, integration new media, adobe air
    
Integration New Media
Published By: Integration New Media     Published Date: Aug 29, 2008
Corporate librarians are faced with many challenges today. They are not only asked to be knowledge experts, they also need to be information providers, technology consultants and project managers. Building an eLibrary involves more than simply assembling a collection of resources.
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inm, integration new media, information management, content management, elibrary, research, ediscovery
    
Integration New Media
Published By: Upstream Works     Published Date: May 15, 2008
It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
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customer, customer satisfaction, customer service, call center, call center management, contact center management, upstreamworks, upstream works
    
Upstream Works
Published By: Rockwell Automation     Published Date: Mar 10, 2009
"How a Well-Planned Strategy Can Help the Food Industry More Effectively Manage Its Energy-Related Costs," provides the information any industry can use to increase energy efficiencies. The paper explains how managers can gather the information they need to improve energy efficiency, lower energy costs and improve plant reliability.
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Rockwell Automation
Published By: Faronics     Published Date: Sep 10, 2008
IT Managers are tasked with making the desktop environment more secure and locked down to a uniform corporate standard, yet flexible enough to handle the myriad of exceptions that arise across the enterprise. Centralized Configuration Management (CCM) tools are great, especially in environments with branch offices. But CCM tools can’t do the big job of making your environment inherently more secure or more flexible.
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security, configuration management, faronics, cmdb, desktop security, it management, ccm
    
Faronics
Published By: Integration New Media, Inc.     Published Date: Sep 18, 2008
Most of the information that’s been made available about Adobe Integrated Runtime so far, has been written for the programmers that are building applications, not for the visionaries that are designing the client experiences. The objective of this paper is to provide executives, project managers, marketers and other visionaries with an introduction to Adobe AIR, and information about how Adobe AIR can be leveraged to create next generation web experiences.
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inm, integration new media, adobe air
    
Integration New Media, Inc.
Published By: ZSL Inc.     Published Date: Sep 25, 2008
The hotspot in the current IT world is optimized Web Services. Now the enterprises have started their vision towards next generation Web Services. This white paper gives information for the business managers and engineers in developing and deploying Web Services using Rational Application Developer (RAD) and WebSphere Application Server (WAS), respectively. This paper explains the process to:* create a Web Service and Web Server client* build security to that web service* deploy the web service in WebSphere application server
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zsl, soap, java, wsdl, uddi, web service security, risk exposure
    
ZSL Inc.
Published By: ZSL Inc.     Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
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ms office, crm, customer relationship management, lead data, prospect, zsl, office, outlook, excel, dynamics, microsoft, customer data
    
ZSL Inc.
Published By: HP - Enterprise     Published Date: Jun 05, 2013
The term “network management” encompasses a broad range of solutions from single point products to element managers to large enterprise-class solutions. For the purpose of this ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report, the term Enterprise Network Management Systems (ENMS) includes network-centric management solutions that are used by large organizations’ operations and engineering teams to discover, monitor, assess, troubleshoot, and generally maintain highly distributed enterprise networks. For this EMA™ Radar, the focus was put specifically on core capabilities and features primarily associated with network operations’ need to ensure health and availability of the network. Supporting functional capabilities such as performance monitoring, configuration management, asset management, as well as integrated management of connected non-network devices were also considered, but as non-critical (albeit helpful/valuable) extensions.
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ema radar, network management, systems, network, management
    
HP - Enterprise
Published By: Network Automation     Published Date: Oct 23, 2008
In good economic times, success simply means keeping pace. After all, the market is demanding your company’s products and services, and your responsibility is simple: keep up with the demand no matter what it takes. Most managers, whether they are business managers or technology managers respond to this situation the same way. They hire more people to shoulder the increased load. Sales managers seek out more sales reps. Foremen bring more assembly workers online. Customer service beefs up the call center. And IT managers hire more administrators to maintain the constant flux of demands from users, applications, systems, and networks.
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network automation, business, process, automation, processes, tough economy, bad economy, workflow, process improvement, streamline it, strategies
    
Network Automation
Published By: Oracle Corp.     Published Date: Sep 10, 2012
A great customer relationship management (CRM) solution can enable a significant return on investment and revenue when its user experience is designed around the natural workflows of its users, such as sales representatives and their managers.
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crm, oracle, salesforce, user experience, whitepaper
    
Oracle Corp.
Published By: MessageLabs     Published Date: Jul 02, 2009
This whitepaper looks at the value of email and outlines the issues and concerns of IT Managers involved in managing and maintaining business critical emails systems. Learn more today!
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messagelabs, email manager, email, it management, microsoft exchange server, viruses, spyware, spam, disaster recovery, compliance
    
MessageLabs
Published By: Lionbridge     Published Date: Nov 19, 2009
This paper will interest ISV product managers and engineers of educational software products, chief learning officers and chief technology officers of corporate universities, along with information technology personnel at the community and state college level, including developers of custom applications & application services.
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learning management systems, srcom 2004, saas, cms, ldap-based sso, isv product managers, educational software products, custom applications, student information systems, section 508, ims qti, lionbridge lms solution
    
Lionbridge
Published By: Symantec.cloud     Published Date: Aug 10, 2010
This paper raises real challenges for IT managers who have to protect the business against malware, keep internet bandwidth available for legitimate business needs and enforce acceptable use policies for the human resource department.
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messagelabs, security safeguard, symantec hosted services, web threat, malware, employee monitoring, productivity
    
Symantec.cloud
Published By: Symantec.cloud     Published Date: Nov 29, 2010
IT Managers Talk About The Pains And Frustrations Of Routine Administration, Maintenance And Upgrades. Hosted services (also known as cloud computing, Software-as-a-Service or SaaS) are a good example and the subject of this paper.
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messagelabs symantec hosted services, cloud computing, software-as-a-service, saas, business process, analytics
    
Symantec.cloud
Published By: GoToMeeting     Published Date: Jul 29, 2011
Attend our Webinar to hear James Ware and Charles Grantham, creators of the Future of Work program, discuss how the nature of work has changed to include mobile and remote employees, the challenges this creates for managers and tactics to effectively manage people you can't see.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting
Published By: GoToMeeting     Published Date: Jul 08, 2011
Hear Jim Dickie share research results from the 2010 CSO Insights Sales Management Optimization Study.
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citrix, sales performance optimization, vsm, virtual sales management, jim dickie, virtual selling, virtual pipeline management, forecast management, sales managers
    
GoToMeeting
Published By: Discrete Wireless     Published Date: Sep 01, 2010
Fleet management technology is changing the way fleet managers look at vehicle fuel consumption.
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gps vehicle tracking, gps fleet management, reduce fuel costs, reduce fleet fuel costs
    
Discrete Wireless
Published By: HP Software Services     Published Date: Sep 24, 2010
Despite progress in delivering IT as a service, providing up-to-date enterprise software flawlessly and rapidly to the business remains massively challenging for in-house teams.
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it infrastructure, the cloud, cloud computing, whitepaper, global survey, it managers, it professionals
    
HP Software Services
Published By: GoToMeeting     Published Date: Apr 04, 2011
This Forrester white paper explores the evolution of project management and outlines steps for defining, hiring and developing your next-generation project managers.
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citrix gotomeeting, project manager, software development, lean, pmbok, soft skills, pmp, forrester
    
GoToMeeting
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