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Published By: SAP     Published Date: Jul 18, 2012
Mobile is not simply another device for IT to support with a shrunken Website or a screen-scraped SAP application. Rather, mobile manifests a broader shift to new engagement systems. CIOs must plan now for them and empower customers, partners, and employees with context-aware apps and smart products.
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technology, mobile, apps, applications, cio, social, cloud
    
SAP
Published By: CDW     Published Date: Mar 27, 2015
Smartphones, tablets and other mobile devices have become embedded in enterprise processes, thanks to the consumerization of IT and a new generation of workers raised on mobile technologies. Consumer devices and bring-yourown-device (BYOD) programs are driving a new wave of business process innovation, changing the way customers, employees and partners interact with organizations and with each other. In fact, mobile devices and applications are catching up with — and in many cases surpassing — PCs in the quality and functionality of their applications.
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mobile, application, content, innovation, functionality, customer, employee, smartphone, tablet, device, consumerization
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
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productivity, best practices, business intelligence, business management
    
CDW
Published By: NETIQ     Published Date: Jan 12, 2017
In organizations, employees are walking around with powerful mobile devices in their pockets, and so are their partners and customers. Enable users so they can work securely and seamlessly.
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NETIQ
Published By: EMC Converged Platforms     Published Date: Aug 19, 2016
In today’s mobile and digital world, IT speed and agility are essential – which is why organizations are turning to converged infrastructure solutions to get the flexibility they need to transform their business. A recent IDC white paper reveals how EMC customers around the world are leveraging convergence to deliver faster business outcomes, accelerating their enterprise organizations to cloud speed. Watch this video infographic to see how EMC converged solutions from VCE can help you triumph over the status quo and take on the next generation of IT challenges.
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EMC Converged Platforms
Published By: New Relic     Published Date: Jun 05, 2014
This eBook examines the current state of mobile application performance monitoring; the challenges this is creating for mobile app development; and how the new forms of mobile APM are helping developers create better user experiences for customers and grow their businesses.
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new relic, mobile, mobile apps, mobile app performance, apm, developers, user experiences
    
New Relic
Published By: Mindtree     Published Date: Feb 06, 2015
Web, social and mobile experiences that delight customers are real—they just take real work. Learn how deep domain expertise, nimble processes and the right partnerships will help you slay complexity and conquer tight deadlines. Download the e-book to help you: • Identify and navigate digital complexity • Explore your development options to get to market faster • Learn how to choose and work with the right digital partners
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digital transformation, digital marketing platform, digital ecommerce solutions, customer engagement solutions, enterprise portal solutions, mobile technology, digital enterprise, improve customer experience, customer engagement, enterprise mobility
    
Mindtree
Published By: Kenandy     Published Date: Jan 28, 2015
Are you considering moving some or all of your ERP to the cloud? If so, you’re aware of the many bene?ts of cloud ERP, including quick time to value, social and mobile collaboration for your users, and the ?exibility to rapidly adapt your processes as your business changes. But, you may be asking—how should I start my journey to cloud ERP? Which is the best route for my company? In this white paper, we illuminate the high-value routes customers take to cloud ERP and drivers behind their choices. You will learn about the options to consider along the way and how to stay on track. Whatever road you choose, it’s important that you get started. Cloud ERP is not just a destination, it’s a transformation that will give your company faster time to value and the ?exibility to quickly adapt to changing business needs.
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cloud erp, quick time to value, high-value routes
    
Kenandy
Published By: CDW-HPE Servers     Published Date: Apr 07, 2016
The world is increasingly digital, with interactions and experiences delivered to a variety of users across a range of locations and devices. The modern workplace should follow users wherever they roam, deliver a superior experience, and drive productivity. Hewlett Packard Enterprise helps companies deliver rich digital and mobile experiences to users, including employees, customers, and guests, by extending their capabilities in app development, mobile connectivity, and collaboration.
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productivity, best practices, business intelligence, business management
    
CDW-HPE Servers
Published By: Adobe     Published Date: Sep 28, 2016
Download our new guide, Up Close and Personal, to learn how you can make the most of marketing’s hottest real estate — the mobile device. You’ll discover the tools and strategies you need to adopt a mobile-first mindset, so you can connect personally with customers. Right where they live. Get the guide now to explore the three Cs of mobile engagement: • Context — maximize mobile capabilities to make it relevant • Connection — discover strategies to make it personal • Cadence — learn to orchestrate content and time it right
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adobe, marketing, marketers, mobile, engagement
    
Adobe
Published By: ThousandEyes     Published Date: Nov 17, 2016
The rise of mobile applications, the shift from on-premises to Software-as-a-Service (SaaS), and the reliance on third-party services has increased the complexity application delivery. Online Operations and Site Reliability teams in firms of all types are now responsible for many parts of the application delivery chain. When things go wrong, no matter where, they’re expected to react quickly to minimize the impact on their customers. The challenge for application providers is that users may often experience service degradation when the application stack seems to be working perfectly fine, making troubleshooting extremely difficult. Download now to learn more!
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ThousandEyes
Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: CyberSource     Published Date: Apr 25, 2018
Learn about the top mobile trends impacting merchants today. From the increasing need for speed, to the spread of mobile payments and tokenization, this report will help you understand how to better satisfy your customers.
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CyberSource
Published By: Sitecore     Published Date: Feb 26, 2016
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: Sitecore     Published Date: Feb 26, 2016
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: Sitecore     Published Date: Feb 26, 2016
This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what “mobile” most frequently means to Sitecore partner customers. With verbatim comments and analysis, it’s a helpful guide for IT and marketing leaders who want to mobilize their digital experience.
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mobile, communications, mobile management, business practices
    
Sitecore
Published By: Sitecore     Published Date: Mar 03, 2016
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do? Access this eBook, written by Brian Solis, globally recognized as one of the most prominent thought leaders in business innovation, to delve into mobile consumer behavior and how it requires a different approach.
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Sitecore
Published By: FunMobility     Published Date: Aug 21, 2012
Going mobile can be challenging. "Beyond Check-ins, Mobile Strategies for the Future of Retail" will give insight on how marketers can capture consumers' attention and loyalty using mobile engagement. Over 40% of shoppers carry a smartphone in retail environments, which offers brands the opportunity to interact with customers beyond their brick and mortar stores. Find out how brands, CPGs and retailers can add real value to their customers' retail shopping experience.
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crm, customer engagement, mobile, mobile strategy, webinar
    
FunMobility
Published By: IBM     Published Date: Sep 30, 2013
Insurers are discovering the power of conjoining advanced technologies for collaboration, social media and mobile with business processes. The result is social business, which embeds advanced technology tools, media and practices into the ongoing activities of the organization. Social business reaches across the enterprise and then extends to customers and partners. Read this white paper to learn more.
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ibm, social business, insurance, social media, media technology, it platforms, customer service
    
IBM
Published By: Oracle     Published Date: Mar 08, 2016
While retailers scramble to manage the impact of omnichannel on their operations, the way they communicate with customers, and the methods they use to promote their products and reward loyal shoppers, many have neglected to consider what will likely be the most profound change of all: the overall impact of omnichannel data transparency. Omnichannel is destined to transform every aspect of the retail industry, including the store—its design and layout, the inclusion of mobile pointof- sale and clienteling systems, the impact of transparent inventory and what that means for fulfillment, a single view of the customer and its implications for loyalty programs, and even the physical location of stores. Retailers must stay ahead of the omnichannel curve if they expect to remain competitive in the race for customers in a commerce anywhere world, and that contest begins at the brick-and-mortar store.
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Oracle
Published By: Vision Critical     Published Date: Jun 23, 2009
When times get tough, people re examine old habits and brand loyalties. Consumers are more conscious about spending their hard earned money and their tastes shift dramatically as they cut back. Virgin Mobile USA was able to see exactly how their consumers were changing during the economic downturn by surveying their online community of customers. The panel brings together hundreds of customers to interact with the organization on a variety of issues. The results were so interesting that both Forbes Magazine and the Chicago Tribune wrote an article about the findings.
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virgin, mobile, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research, market research, feedback, trial, customer, brand tracking, longitudinal studies, testimonials, advertising, communication, testing, community
    
Vision Critical
Published By: SAS     Published Date: Jun 05, 2017
"How do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping? Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic monitors, interactive kiosks and customer mobile devices, to name a few. With analytics, you’ll identify who’s walking in your store, understand their behavior and preferences, and create engaging experiences for your connected customers at every turn. "
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SAS
Published By: Webroot     Published Date: Sep 18, 2013
This whitepaper explains how exploding mobile threats challenge mobile device management (MDM) vendors, carriers, service providers, and app stores to ensure the safety of apps. Consumers and customers will hold these companies responsible for providing adequate security, and employees will expect enterprise IT departments to protect them from malicious mobile apps like they have come to expect for PC malware. The report describes how a cloud-based app reputation service protects against the risks of mobile applications in the wild: • Collects millions of applications from a variety of sources • Stores mobile app data in the world’s largest cloud-based threat database • Analyzes and scores apps on a range from malicious (e.g., known malware such as Trojans or root kits) to trustworth
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mobile app, mobile threat, mobile device management, mobile application management, malicious mobile app, security
    
Webroot
Published By: Hewlett-Packard     Published Date: Jul 24, 2013
Mobile applications are radically altering the way businesses operate and how they interact with their employees and customers. Ensuring performance of these mobile apps is critical, yet performance is difficult to monitor.
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mobile application, mobile app, mobile, business, performance
    
Hewlett-Packard
Published By: Mobify     Published Date: Apr 20, 2015
Design matters for mobile. The user experience of your website and app can make the difference between driving revenue and driving customers away.
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mobile shopping, mobify, customer experience, customer retention, mobile-only experience
    
Mobify
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