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Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology
    
Genesys
Published By: Peoplefluent     Published Date: Apr 02, 2013
Today’s “connected” generation is comprised of tech-savvy workers whose strengths must be harnessed for competitive advantage. Read how to reach “Gen C” and develop talent management strategies to attract, engage and retain this workforce segment.
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collaboration, generation c, talent management, mobile, social, social hcm software, talent management software, talent management strategies, next generation workers, hcm technology, hr strategies, human resource management software, social recruiting software, mobile talent management, connected generation of workers, hr software, social collaboration, workforce management, mobile technology, social technologies
    
Peoplefluent
Published By: ClickExpress     Published Date: May 01, 2013
Even if you have only 15 mobile workforce employees, you can reduce costs and improve the customer’s experience using optimization software. Today, it’s easy because you don’t even have to provide dedicated mobile devices to your field employees, just an app. But how do you avoid difficult transitions for workers, long implementation times, and solutions that don’t work as you really needed? This paper walks you through the 6 steps to successful decision making.
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6 essential, mobile, workforce, management, software, customer, experience, optimization, software, implementation
    
ClickExpress
Published By: ClickExpress     Published Date: May 01, 2013
Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.
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cloud-based, solution, mobile, workforce, optimization, employees, software, enterprise, solutions
    
ClickExpress
Published By: ClickExpress     Published Date: May 01, 2013
Deploying a mobile workforce solution used to be a major undertaking. Today, it’s easy. You don’t need any specialized devices; management software is cloud-based, and training is short and simple. In other words, obstacles of the past have disappeared, and now is the time to implement mobile workforce solutions for organizations with between 15 and 250 mobile workforce. In this brief, you’ll see why it’s easier than ever to implement software solutions for mobile workforce.
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mobile, workforce, solution, organizations, mobile, implement, software
    
ClickExpress
Published By: VMware AirWatch     Published Date: Jul 19, 2017
Anytime, anywhere access to work is now a basic need for the modern workforce. Whether remote, in the field or in the office, workers are no longer physically connected to your network or data center. Today’s employees work in a digital workspace that features virtualized laptops, desktop and workstations; a variety of personal systems and smart devices that may be part of BYOD programs and a diverse app ecosystem with desktop, remote, mobile, SaaS and Universal apps. In this mobile-cloud world, new and unpredictable forms of malicious software continue to evolve. Traditional network security, perimeter protection and firewalls are no longer enough to combat these new threats to the corporate IT infrastructure and company data integrity.
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VMware AirWatch
Published By: goTransverse     Published Date: Nov 02, 2016
In this era of cloud computing, mobile devices, and the Internet of Things (IoT), firms are testing new product offerings that combine elements of content, software, services, and hardware together. Like the innovative products themselves, the rulebook on monetizing them is evolving. Firms are shifting from one-time perpetual sales or fixed monthly subscriptions to consumption models that blend onetime, subscription, and usage-based billing. Download this white paper to learn the eight subscription billing solution providers that matter most and how they stack up.
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goTransverse
Published By: VMware     Published Date: Jul 24, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware
Published By: TIBCO Software     Published Date: Aug 13, 2018
The use of SaaS applications within an organization is the new normal. In fact, there's a good chance that just your marketing department alone is using over 10 SaaS products. According to Gartner, the 2015 worldwide market for SaaS software application sales was $33.4 billion, with projections to double to $67.2 billion by 2019. Integration needs are changing, with SaaS applications, as well as mobile traffic, social networks, IoT, suppliers, partners, and customer channels all new integration points that will need to be captured in your business processes. Read “Five Principles for Integrating Software as a Service Applications” to learn: Key principles for successful hybrid integrations New integration use cases to grow your business upward and outward The why and how of integration as both an enabler and a differentiator Benefits of the TIBCO integration platform and its various offerings
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TIBCO Software
Published By: HERE Technologies     Published Date: May 23, 2019
To provide drivers with navigation experiences that are always fresh, differentiated and that set an OEM’s brand apart on either embedded or mobile platforms, automakers need an unprecedented level of flexibility and control over data, software and the delivery process. As a SaaS offering, HERE Navigation on Demand offers automakers a new way to solve their key challenges – such as static software, complex and costly solution development and the inability to update or upgrade the experience once vehicles are in the field. Automakers need alternatives as they overhaul their navigation and connected service programs and bring change to their development, deployment, and monetization processes. This whitepaper outlines how HERE Technologies can support them to deliver compelling navigation and connected experiences, while keeping them in full control of their branding and revenue streams. Find out how HERE Navigation on Demand leverages: The HERE Open Location Platform to deliver alwa
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HERE Technologies
Published By: HP - Enterprise     Published Date: Aug 25, 2011
This white paper details how hybrid app security enables organizations to resolve critical security issues faster and cheaper than any other technology
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"application security", cyber-attacks, software security assurance, dast, sast, security breach, data breach, owasp, software vulnerabilities, critical application vulnerability, hp fortify, aberdeen, sdlc, mobile security, on-demand solutions, software-as-a-service, saas, it security, alm, "application lifecycle management"
    
HP - Enterprise
Published By: HP - Enterprise     Published Date: Aug 31, 2011
New headlines provide ongoing evidence that IT Security teams are losing the battle against attackers, reinforcing the need to address the security of enterprise applications.This Analyst Insight reviews several practical steps you can take to get started now.
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"application security", cyber-attacks, software security assurance, dast, sast, security breach, data breach, owasp, software vulnerabilities, critical application vulnerability, hp fortify, aberdeen, sdlc, mobile security, on-demand solutions, software-as-a-service, saas, it security, alm, "application lifecycle management"
    
HP - Enterprise
Published By: HP - Enterprise     Published Date: Nov 22, 2011
Six Steps to Secure Your Applications Learn why application security is more critical than ever to your business. Find out more now.
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application security, cyber-attacks, software security assurance, dast, sast, software vulnerabilities, critical application vulnerability, hp fortify, sdlc, mobile security, on-demand solutions, software-as-a-service, saas
    
HP - Enterprise
Published By: HP - Enterprise     Published Date: Nov 22, 2011
Seven Steps to Delivering More Secure Software With all the processes that go into making an application more secure. Where do you start? Learn more
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application security, cyber-attacks, software security assurance, dast, sast, software vulnerabilities, critical application vulnerability, hp fortify, sdlc, mobile security, on-demand solutions, software-as-a-service, saas
    
HP - Enterprise
Published By: HP - Enterprise     Published Date: Nov 22, 2011
HP Fortify on Demand: The quickest, most affordable way to accurately test and score the security of your applications.
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application security, cyber-attacks, software security assurance, dast, sast, software vulnerabilities, critical application vulnerability, hp fortify, sdlc, mobile security, on-demand solutions, software-as-a-service, saas
    
HP - Enterprise
Published By: MobileIron     Published Date: Aug 27, 2015
This is a case study about the Varian Medical system's focus on energy and saving lives through advanced technology.
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mobileiron, medical devices, medical software, security
    
MobileIron
Published By: Applause     Published Date: Jul 14, 2017
Learn tips, techiques and trends for launching great digital experiences that delight your users in our free guide.
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mobile app testing, mobile applications, mobile application testing, software testing, functional testing, usability testing, usability studies, security testing, localization testing, device fragmentation, native apps, quality assurance, applause, android app testing, ios app testing
    
Applause
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
CA’s portfolio is designed to drive efficiency from planning through production. A core component of our continuous delivery portfolio is CA Release Automation, a market-leading application release automation solution that delivers full application deployment automation and release coordination across stages, environments and teams. The solution’s analytic capabilities enable DevOps teams to plan, manage, analyze and optimize the continuous delivery pipeline from a single control point. In addition, the portfolio includes CA Agile Central, CA Agile Requirements Designer, CA Service Virtualization and CA Test Data Manager. We continue to invest in and enhance the portfolio, most recently via the acquisition of BlazeMeter, an innovative, SaaS-based performance and load-testing solution.
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digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem, sdlc, mttr
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a world where customers and citizens expect so much more from technology, the race is on to develop a finely tuned high performance IT function. Hopefully by reading this book you're in a better position to see how DevOps supports this imperative and can develop the strategies needed to reignite your business.
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digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies
    
CA Technologies EMEA
Published By: Abacus Labs     Published Date: Jan 11, 2019
Abacus is a real time expense reporting solution that processes individual expenses as they flow into the system. No expense report required. It provides finance teams unprecedented visibility into spend and minimizes the work required to submit expenses. At one time, the most efficient way to get expense documentation from employees to the finance team was to tape receipts together and fill out templated forms. Today we have mobile cameras, automated accounting software, and convenient apps for peer-to-peer payments. We live in a world of real time data. You should be able to submit your expenses as easily as you pay a friend for your half of dinner!
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Abacus Labs
Published By: Abacus Labs     Published Date: Jan 11, 2019
Abacus is a real time expense reporting solution that processes individual expenses as they flow into the system. No expense report required. It provides finance teams unprecedented visibility into spend and minimizes the work required to submit expenses. At one time, the most efficient way to get expense documentation from employees to the finance team was to tape receipts together and fill out templated forms. Today we have mobile cameras, automated accounting software, and convenient apps for peer-to-peer payments. We live in a world of real time data. You should be able to submit your expenses as easily as you pay a friend for your half of dinner!
Tags : 
    
Abacus Labs
Published By: Here Technologies     Published Date: May 14, 2019
To provide drivers with navigation experiences that are always fresh, differentiated and that set an OEM’s brand apart on either embedded or mobile platforms, automakers need an unprecedented level of flexibility and control over data, software and the delivery process. As a SaaS offering, HERE Navigation on Demand offers automakers a new way to solve their key challenges – such as static software, complex and costly solution development and the inability to update or upgrade the experience once vehicles are in the field. Automakers need alternatives as they overhaul their navigation and connected service programs and bring change to their development, deployment, and monetization processes. This whitepaper outlines how HERE Technologies can support them to deliver compelling navigation and connected experiences, while keeping them in full control of their branding and revenue streams. Find out how HERE Navigation on Demand leverages: The HERE Open Location Platform to deliver alwa
Tags : 
auto, mapping, location data
    
Here Technologies
Published By: Microsoft     Published Date: Oct 24, 2016
This Technology Spotlight examines the important role played by enterprise mobility management (EMM) technology in managing the security challenge posed by the combination of mobile devices and cloud-based software-as-a-service (SaaS) apps. It also explores the role of Microsoft's Enterprise Mobility Suite (EMS) in the strategically important EMM market.
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mobility, enterprise mobility management, software as a service, cloud, mobile security
    
Microsoft
Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
In a new video, security analyst Rich Mogull discusses mobile data protection topics and addresses many issues, including, the latest trends in mobile security, mobile device management, and mobile data protection.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia, cloud, android mobile security, antivirus, consumerisation of it, enterprise mobile management, enterprise mobile security, enterprise network security, mobile device management, ipad mobile device, ipad, iphone, it strategy
    
Trend Micro, Inc.
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