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Published By: NAVEX Global     Published Date: Jul 17, 2017
Download your Definitive Guide to Policy Management for real-world examples of companies avoiding litigation and penalties by having a well thought out compliance programme. Organisations that approach policy management strategically and exercise ruthless discipline with respect to their policies yield massive returns in organisational alignment, corporate culture, and ultimately their bottom-line results. And when incidents occur or regulators come knocking, you'll be prepared.
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policies, enforcement, perception, culture, templates, meta-policy, properties, links
    
NAVEX Global
Published By: Infor     Published Date: Jun 13, 2017
Con la digitalizzazione, le aziende manifatturiere possono ottenere ROI in due modi: riducendo i costi o aumentando i profitti.
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Infor
Published By: Delphix EMEA     Published Date: Jan 17, 2019
How Financial Services Organisations Are Readying Their Trading Platforms to Meet Regulatory Compliance and Digital Change
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Delphix EMEA
Published By: Concur ENT     Published Date: Nov 07, 2017
T&E solutions need to drive measurable improvements to the bottom line. With the right tools, anyone can become a T&E leader with increased visibility, compliance, and cost savings. An integrated, end-to-end T&E solution, which eliminates disparate systems, offers significant benefits for businesses and their travellers. Aberdeen recommends following the Leaders in their adoption of T&E technologies.
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enterprise, compliance, corporate travel policies, trip cost, corporate budgets, concur
    
Concur ENT
Published By: IBM     Published Date: Jan 27, 2017
The bottom line is that those that have the most customer insight will win because they know what customers want. So the question is how will you get that insight? What is it that you don’t know about customers in the market(s) that you operate in? Do you have all the attributes about customers in your MDM system that could be of value to your business? Do you know about all the relationships that your customers have in your MDM system? In most cases, the answer to the above questions is no which inevitably means one thing. You need more data
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IBM
Published By: Concur     Published Date: Aug 15, 2017
Automation is only part of the solution, however. While most systems track clear-cut T&E purchases, the reality is that some T&E costs simply can’t be captured by traditional solutions. And they impact your bottom line whether you track them or not. To truly manage all spending, you have to know what to look for and where to look. And this guide is a great place to start.
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researching, booking, data, travel, safety, tax liabilities, concur
    
Concur
Published By: Oracle     Published Date: May 20, 2019
Managing your company’s financials is the backbone of your business and is vital to the long-term health and viability of your company. Yet attention to your bottom line often takes a back seat during times of increasing revenues and growth. To continue applying the necessary financial rigor to support rapid growth, the accounting department needs the right tools to most efficiently do their job. This white paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.
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Oracle
Published By: KPMG     Published Date: Jul 11, 2018
Despite multi-billions of investment, only a small number of UK firms succeed in making customer experience a source of value. How can you join them and get CX investments flowing through to your bottom line? Read this report to understand: • how CX leaders are reappraising organisational structures to get closer to the customer • what four key principles they follow to build a connected customer experience • how they are using events in customers’ lives to drive innovation and set new standards in customer experience • how the connections enabled by CX platforms work as a springboard for success.
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KPMG
Published By: Avaya     Published Date: Dec 18, 2013
The new mobile mantra for business: Cost-effectively boost productivity and the bottom line with secure access to enterprise grade telephony and collaboration.
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avaya, mobile, mobility, customer service, remote workforce, mobile mantra
    
Avaya
Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
Performance management works hand-in-hand with every phase of the employee lifecycle: learning and development, succession, and even recruiting. Creating a true performance management culture drives employee engagement and retention as well as your bottom line. Download "The True Cost of Not Having Performance Management" to learn how to make the case to execs that investing in performance management drives growth. This brief will uncover: • How smarter recruiting leads to more impactful workers • Strategies for connecting performance to learning • How to create a development plan that matches to performance goals Download the brief to see more proven solutions for building a strong performance management culture!
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Cornerstone OnDemand
Published By: LogMeIn     Published Date: May 15, 2012
Having effective agents and happy customers can increase customer retention and the bottom line. New research by analyst firm Ovum and LogMeIn shows that the metrics associated with measuring the success of the customer service and support desk are changing. And it is essential for organizations to invest in the infrastructure that will prepare them for future success.
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logmein, marketing, customer service, customer experience, customer feedback
    
LogMeIn
Published By: Limelight     Published Date: Aug 15, 2012
This whitepaper poses the argument that choosing a solution to provide multi-screen delivery of your content can have a major impact on the efficiency of your publishing workflow and, ultimately, your bottom line
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workflow management, workflow efficiency, cloud, content publishing, content delivery
    
Limelight
Published By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
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liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
    
LivePerson
Published By: Oracle     Published Date: Apr 27, 2015
According to Accenture, identifying and influencing these profitability levers is at the top of most CFO agendas today, as CEOs increasingly look to their finance chiefs for insights on where to invest in new initiatives that can boost top line and bottom line growth.
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cloud computing, erp, productivity, applications, efficiency, finance, software solutions, management
    
Oracle
Published By: Oracle     Published Date: Jan 30, 2017
In this evaluation guide, we’ll take you through your journey to the digital future of ERP, with practical tips, advice, and an easy-to-follow checklist that can help you ensure that the choices you make are the right ones for your department, your processes, and your business.
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Oracle
Published By: Sitecore     Published Date: Sep 15, 2014
5 essentials for turning advanced personalization solutions into bottom-line results.
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delivering, personalized, experience, solution, results, visitors, test, customer
    
Sitecore
Published By: Red Hat     Published Date: Sep 25, 2014
When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom-based Flybe, Europe's largest regional airline. Despite being a relatively small IT function, it powers a regional airline with over 1,700 employees and 55 aircraft, and the company has big ambitions, driven top down by a new CEO who believes that technology adoption and use can make a real difference in the company's bottom line. Having a board that is supportive of IT as a strategic business driver means there is lots of open air ahead for Skretowski, who is responsible for all the Linux infrastructure that front ends the company's missioncritical Web presence. Flybe was one of the 21 companies that were interviewed for quantitative results on their operations as part of an IDC ROI analys
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web user interface, it function, it infrastructure, roi analysis
    
Red Hat
Published By: Delphix     Published Date: Mar 24, 2015
Many data centers are aging and organizations still use legacy applications, which drives up operational costs and limits the ability to upgrade software. Download this white paper to find out how Delphix Data as a Service can remove the biggest constraints and bottlenecks of your modernization projects.
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Delphix
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Just as organizations have finally gotten on board with the move to omnichannel customer service —offering a seamless consumer experience through available shopping channels—the game has changed once again.
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customer service, multimodal, consumer experience, shopping, channels, technology advances
    
KANA®, A Verint® Company
Published By: Nexmo     Published Date: Nov 26, 2018
Companies have always been focused on the customer experience, but with the ever-changing landscape of how information is consumed, they have to react faster and provide more impactful interactions. Today's consumers expect businesses to communicate with them on the channels they prefer. This means messaging customers on the channels that provide straightforward and/or media-rich features. Savvy companies know that SMS is the messaging leader, but that MMS and other OTT channels, such as WhatsApp, Facebook Messenger, and Viber, provide a more engaging experience. They think about their overall messaging goals and as a big-picture concept. Join Sheri Atienza, Product Marketing Manager at Nexmo, in this webinar examining how messaging solutions can be the power behind your 2019 messaging strategy. You’ll learn how to customize your messages to both the audience and the medium, and how easy this can be with Nexmo.
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Nexmo
Published By: Cox Communications     Published Date: Nov 10, 2014
For any business that serves customers each day, a comfortable waiting room is essential. Service-oriented companies strive to provide all of the best amenities to guests, including coffee, bottled water, and free Wi-Fi. These amenities not only show a customer service-oriented attitude. They also serve to make the wait time more enjoyable by giving visitors something to do.
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wi-fi, portability, sponsored messages, cox
    
Cox Communications
Published By: Salesforce     Published Date: Oct 17, 2019
In this Magic Quadrant, Gartner evaluates the strengths and weaknesses of 18 providers that it considers the most significant in the marketplace and provides readers with a graph (the Magic Quadrant) plotting the vendors based on their ability to execute and their completeness of vision. The graph is divided into four quadrants: niche players, challengers, visionaries, and leaders. At Solutions Review, we’ve read the report and pulled out the key takeaways.
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Salesforce
Published By: Salesforce     Published Date: Nov 18, 2019
Field Service Lightning eliminates the most common obstacles to providing good service. You can assign the right person to the right job, connect your mobile employees to your team back at base, access knowledge articles, and allow employees to collect signatures right from their phones. And give your dispatchers a comprehensive view for tracking service delivery in real time. Read on to find out how Trailblazers are using Field Service Lightning to get the most out of their mobile employees, dispatchers, and managers – in ways that improve their bottom line.
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Salesforce
Published By: BitSight Technologies     Published Date: Feb 03, 2015
Download "Cybersecurity Is Essential for M&A Due Diligence" to learn how Security Ratings can help you examine the risk your latest target poses to your information security (and potentially your bottom line).
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cybersecurity, security ratings, acquistion target, cybersecurity assessment, information security
    
BitSight Technologies
Published By: Jama Software     Published Date: Jul 06, 2015
What if you could get the right product to market 18 percent faster? What would that mean to your bottom line? For the average 100-person team, 18 percent translates to $1.5 million a year, and puts one to two hours back into the day of every person on product-related teams. Your product teams are constantly shifting priorities in response to change, requiring everyone involved to make hundreds of decisions that can impact the business value of your delivered product. Although you can’t eliminate change, you can help your organization be more productive in its face. You can help them be more responsive, more empowered and faster.
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increase roi, product teams, business value, organization productivity
    
Jama Software
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