outcomes

IT process automation can seem like a big step, but there are incremental ways to achieve improved efficiency that reduce risk and drive better business outcomes. The proper approach to automation can turbocharge your administrative teams, open new doors and provide the agility to respond to any business need. It’s the key to unlocking the power of cloud, and new service offerings make it more attractive to those looking to build the right IT business strategy for the future.

As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.

Your practice can save time and money by delivering on patient expectations. You can better keep up with regulatory demands and reporting requirements—and avoid unsatisfied and unresponsive patients—when you employ best practices that address patient needs. In this eBook, you’ll learn strategies to avoid missed revenue and save staff effort by using smart efficiency improvements, such as checking insurance information up front. You’ll also learn how you can get back to caring for patients, not chasing payments—and the secret to achieving strong financial outcomes. Finally, you’ll discover how you can get paid quickly, easily, and fully—all while addressing your patient demands for an improved, more efficient experience.

Grab a cup of coffee and tune in to hear Alan Meirzon, Director – Chief Information Security Office at Deutsche Bank share his experience using Cisco Umbrella. Alan discusses how his team uses Umbrella as the first line of defense against threats on the internet. He shares best practices and the outcomes his team has seen using DNS-layer security to protect users wherever they access the internet. View this video to hear security best practices and lessons learned from Alan, a security veteran.

The traditional payer business model is fast becoming obsolete. Blues organizations that cling to the status quo or business as usual risk jeopardizing their reputations and business, because people are more than patients. Increasingly, employers are driving the growing demand for more solutions to engage customers. In response, healthcare incumbents and new entrants are building solutions to address rising costs and meet consumers’ demands for personalization, price transparency, access, and seamless, simple experiences. Proactive engagement can help your members lead healthier lives while improving outcomes for payers and other players. With 5% of Americans consuming 50% of healthcare costs, identifying and engaging high-risk, high-cost customer segments is essential to sustainability.

Digital Transformation Requires a Commitment to Automation Digital transformation requires a focus on agility, innovation, and the end customer; as well as for infrastructure leaders to strike deeper partnerships with lines of business leaders around business outcomes they care about.

Despite the huge amount of time, money, and resources invested in L&D solutions, most simply deliver information without effecting lasting transformational change. In fact, after a year, only about 30% of employees successfully transfer their learnings to the workplace. A new approach is required as most L&D solutions are failing us. In this report, we share the five shortcomings of L&D solutions today and offer insights into how you can create a program that delivers the business outcomes you need, while enabling your people to thrive.

Artificial Intelligence (AI) is arguably the greatest untapped resource to transform customer and business outcomes. The impact of this technology on customer experience, employee efficiency and profits is truly transformational—especially for contact centers. Companies must adapt in today’s era of constant digital disruption, but that doesn’t necessarily mean exhaustive technology shifts. Small, practical investments in AI present little risk and offer significant returns. Learn about the ROI of CX transformation in AI for CX: Practical Investments, Proven Return. More than a trend, AI is a customer experience transformation that you can’t afford to ignore. Discover the practical investments in AI that your contact center must consider today — and the truly significant returns on the horizon

In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.

This whitepaper discusses the need to target outcomes and focus on building a complete, 360-degree view of your customers -- who they are, where they came from, what they do, and how you can best meet their needs.

Download this guide: Four Ways to Empower Data and Help your Business Acquire and Retain Customers.

As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit

Forrester Consulting conducted a Total Economic Impact (TEI) study to provide readers with a framework to evaluate the potential financial impact of SAP S/4HANA on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using SAP S/4HANA. Read the study to learn how Forrester concluded that SAP S/4HANA provides an ROI of 349%.

Leading companies are making digital transformation a reality put data and intelligence at the center of their future. They are building new capabilities, skills, and technology, and evolving their culture to transform into an ‘Intelligent Enterprise’ and achieve the aforementioned outcomes. These companies are not only delivering short-term value to shareholders, but are also positioned to thrive and transform their industry. Explore how SAP can help you navigate the journey to the Intelligent Enterprise.

In this InfoBrief, we discuss the broad impact of digitization and how organizations are utilizing RPA technologies for driving business outcomes. We also share use cases and examples from different sectors, as well as key factors that organizations need to consider when selecting a partner for RPA deployment. Since RPA is the latest buzzword, there is a lot of noise around this topic and we aim to filter the noise and provide key insights, as well as offer essential guidance for successful RPA strategies.

Cities are changing at a pace never before possible, bringing smart features online daily. But smart features don’t equal smart cities. That’s why aspiring smart cities are shifting from siloes of smart features to a more holistic approach that connects and makes sense of all people and things. This shift demands technology solutions that are edge-centric, cloud-enabled and data-driven, able to deliver citizen-centric outcomes now and into the future.

The performance of enterprise applications will have a direct impact on business activities and outcomes. The quality of the delivery of applications will depend on how smoothly the underlying data infrastructure operates. ? Optimal application performance and delivery is difficult to achieve in complex environments. ? Many IT infrastructure and operations teams are stretched to the breaking point. ? Predictive analytics and machine learning can be applied to great effect

Innovative companies around the world have embraced a modernized, business-centric approach to IT, delivering orchestrated solutions that help achieve better business results. Now, more efficient and agile servers support this innovation by combining compute, storage, and networking resources to manage entire IT environments as programmable elements that are flexibly tailored to meet changing business demands. With HPE ProLiant Gen9 servers, you can redefine your IT infrastructure so that it’s converged, software-defined, cloud-ready, and workload-optimized. HPE ProLiant Gen9 servers can help organizations align IT infrastructures with key business outcomes: running operations efficiently, accelerating IT service delivery, and increasing business productivity and performance.

An optimized hybrid IT infrastructure enables innovative business outcomes—but rapid IT transformation also creates new risks, threats and vulnerabilities. Coupled with increasingly sophisticated cyberattacks and complex regulatory pressures, managing risk in today’s digital environment becomes even more critical to the enterprise. Download now to learn more.

IT executives are in one of the most dynamic, challenging business environments of all time. The business expects speed; the IT function strives to keep up while pursuing innovation and efficiency. Many CIOs recognize that cloud is a possible solution to achieving both but they are uncertain about the best way to get there. Whether your company seeks to modernize IT, fuel innovation or accelerate growth, you’ll find that by identifying the most appropriate cloud journey for your organization, you can determine the best potential entry points to cloud migration as well as identify, prepare and prevent possible roadblocks. And, you’ll discover how the right cloud platform and partner can enable your success by leveraging different layers of the cloud to reach your desired business outcomes—and ultimately achieve true business transformation.

In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how VCE customers around the world are leveraging convergence to deliver faster business outcomes.

In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how Dell EMC customers around the world are leveraging convergence to deliver faster business outcomes.

Read this Miercom Report on Cisco Catalyst 3650 as part of the Business Decision Series

Video collaboration opens up opportunities for greater interaction and innovation, regardless of industry. Everyone benefits. For example, in healthcare, video is dramatically changing the way institutions interact with customers and professionals. In recent years, a number of hospitals across the United States have been subscribing to video and voice call centers that enable them to share language interpretation services, psychiatric care services and other developing capabilities. In the process, video collaboration is affecting business outcomes, changing business processes and helping healthcare facilities achieve scale, cost and efficiency not seen before.

Big Data, cloud, and mobility are changing the way we do business and bringing more opportunities to small and midsized businesses (SMBs) than ever before. To create competitive differentiation and take advantage of these opportunities, you need to close the gap between what your business demands and what your IT systems can deliver.