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Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology
    
Genesys
Published By: HP     Published Date: Oct 15, 2014
Overcoming IT’s operational challenges based on infrastructure complexity is a serious issue.Not only is a piecemeal architecture difficult and inefficient to manage, but it is also very expensive when the Total Cost of Ownership is considered. Reducing that complexity not only frees up personnel but also budgetary resources. Converged Infrastructure offers the opportunity for organizations to drastically increase their IT and user productivity at a significantly lower TCO. Improved IT efficiency and agility accelerates time to value by a significant margin. See a simpler, more efficient infrastructure here.
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virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution
    
HP
Published By: IBM     Published Date: Sep 27, 2013
While more and more enterprises are using analytics to guide their decision-making processes, most midsize businesses continue to rely on old-fashioned decision-making techniques like trial and error. The reason for this is simple: advanced analytics solutions can be very complex and expensive to implement, leading midmarket businesses to assume that the benefits of analytics are beyond their reach. IBM has created a new analytics solution that is designed specifically with the needs of midmarket businesses in mind. The solution, IBM Analytic Answers, gives midmarket businesses the opportunity to take advantage of a sophisticated analytics platform, backed by IBM expertise, while also staying within their budgets.
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frost & sullivan, ibm, ibm analytics, ibm analytic answers, business analytics, midsize business, analytics solution, advanced analytics
    
IBM
Published By: NAVEX Global     Published Date: Dec 07, 2017
With the introduction of the Foreign Corrupt Practices Act (FCPA) and UK Bribery Act, organisations must take corruption in business seriously. Given the complexity of the activities addressed in an anti-bribery and corruption programme, however, the task can seem overwhelming. Our Anti-Bribery and Corruption Risk Assessment Checklist outlines how to implement an effective anti-bribery compliance programme using a protect, detect and correct methodology to manage core programme components such as: • Policies • Risk Assessment • Corrective Action • Training / Communication • Culture • Controls / Oversight • Business Partners Our checklist will enable you to design and implement an effective, global and consistent anti-bribery compliance programme.
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foreign corrupt practices act (fcpa), uk bribery act, risk management, third – party risk
    
NAVEX Global
Published By: Veritas     Published Date: Oct 03, 2016
Découvrez comment une seule et même solution de sauvegarde et récupération depuis une plateforme convergée, capable d’unifier, gérer et protéger des charges de travail mixtes sur l’ensemble de l’entreprise permet à l’IT de réduire les coûts d’administration et d’infrastructure, même dans les environnements les plus complexes.
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Veritas
Published By: Riverbed     Published Date: Sep 05, 2014
As enterprises have embraced IT trends like cloud computing and virtualization, their operational needs have evolved to make application performance more important than ever before. But operating applications at peak performance is challenging in the cloud. That's why many enterprise IT departments now have Applications Operations groups tasked with ensuring that applications run efficiently across these complex IT stacks. But, most tools designed to address these application performance management (APM) issues were never designed for this dynamic environment. To achieve smooth delivery of applications at all times, Applications Operations groups need APM solutions that can give them insight and analytics to manage their apps. This SlashGuide gives IT managers a scorecard to identify APM solutions that will deliver more efficient application performance.
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apm, applications, operations, enterprise, stacks, dynamic
    
Riverbed
Published By: Avi Networks     Published Date: Mar 07, 2018
"Maximizing Operational Efficiency and Application Performance in VMware-Based Data Center Some of the most common challenges in VMware-based virtual data center environments include: - Lack of visibility into applications and end-user experience - Complex and error-prone operations - High capital and operational costs Review our solution brief to learn how the Avi Controller, the industry’s first solution that integrates application delivery with real-time analytics, is able to solve these challenges."
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Avi Networks
Published By: F5 Networks Inc     Published Date: Aug 16, 2016
Data center refresh cycles and new initiatives tied to business growth and revenue opportunities are leading more organizations to deploy integrated systems, including both converged and hyper-converged infrastructures. IT leaders can see the potential benefits of converged, integrated systems but as applications increase in complexity, virtual workloads grow, and resource demands expand, managing these applications becomes a critical and often stubborn challenge.
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application delivery services, systems deployments, integration, idg research, integrated system approach
    
F5 Networks Inc
Published By: HP Ecommerce     Published Date: Dec 10, 2015
In today’s user-centric world, applications are increasingly at the heart of how your customers experience your products and services. Consistently good application performance is now essential to business success. This is where the quality of application performance enters the picture. Given the complexities of today’s modern application environments, applications should be tested early, often, and thoroughly in the development cycle using processes and solutions to fit your specific needs. To help your organization meet this objective, this interactive brochure explores an eight-step framework for better application performance. This framework begins with business requirements and culminates in the ongoing optimization of your application performance. With its expansive application software portfolio, HP covers all of the steps in this framework.
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HP Ecommerce
Published By: IBM     Published Date: Aug 30, 2017
We wrote this book to serve as a relatively simple introduction to what can be a very complex topic. Use it as a reference, not as a manual. If you’re interested in certain topics but not in others, feel free to read only certain chapters. Also feel free to skip around. You don’t have to read the chapters in order
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application release, deployment, ibm, delivery
    
IBM
Published By: Riverbed     Published Date: Oct 17, 2012
As your business needs become more dynamic, monitoring systems will be key to understanding how applications fulfill business needs. With complexity growing at a fast rate, application discovery and mapping will soon be mandatory.
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riverbed, application visibility, infrastructure monitoring, it infrastructure
    
Riverbed
Published By: VMTurbo     Published Date: Mar 25, 2015
Virtualization 1.0 vs. Virtualization 2.0: Where Are You? Virtualization 1.0 is marked by the ability to virtualize, monitor, and react to problems across the environment as they occur. Ever cognizant of the performance limitations that typify higher workload densities, Virtualization 1.0 hesitates to virtualize the critical applications that would be most beneficial. Virtualization 1.0 is limited by the inherent complexities of virtualization. Virtualization 2.0 is marked by complete, proactive control over the virtual environment. Virtualization 2.0 virtualizes up to 100% of its applications, guided by an intelligent abstraction that continually drives the environment to its desired state. Virtualization 2.0 is the promise of virtualization brought to fruition.
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vmturbo, virtualization, it economic model, virtual environment, it management solutions
    
VMTurbo
Published By: IBM     Published Date: Oct 10, 2014
IBM Rational solutions for the oil and gas industry combine process, requirements, architecture, models and test tools with an underlying platform that supports requirements management, risk analysis, conformance assessments and more.
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ibm, requirements management, risk analysis, conformance assessments, addressing complexity, manage requirements, manage compliance
    
IBM
Published By: IBM     Published Date: Mar 10, 2015
IBM Rational solutions for the oil and gas industry combine process, requirements, architecture, models and test tools with an underlying platform that supports requirements management, risk analysis, conformance assessments and more.
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ibm, oil industry, gas industry, requirements management, risk analysis, conformance assessments
    
IBM
Published By: IBM     Published Date: Mar 05, 2014
For many years, companies have been building data warehouses to analyze business activity and produce insights for decision makers to act on to improve business performance. These traditional analytical systems are often based on a classic pattern where data from multiple operational systems is captured, cleaned, transformed and integrated before loading it into a data warehouse. Typically, a history of business activity is built up over a number of years allowing organizations to use business intelligence (BI) tools to analyze, compare and report on business performance over time. In addition, subsets of this data are often extracted from data warehouses into data marts that have been optimized for more detailed multi-dimensional analysis.
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ibm, big data, data, big data platform, analytics, data sources, data complexity, data volume
    
IBM
Published By: IBM     Published Date: May 02, 2014
These traditional analytical systems are often based on a classic pattern where data from multiple operational systems is captured, cleaned, transformed and integrated before loading it into a data warehouse.
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ibm, big data platform, architecting big data, analytics, intelligent business strategies, data complexity, data types, workload growth
    
IBM
Published By: Red Hat     Published Date: Jun 09, 2014
Read this whitepaper to find out how application architects can quickly and confidently deliver long-lasting applications that minimize cost, complexity, and risk while increasing architectural flexibility with Red Hat Storage Server, an open, software-defined storage platform.
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red hat, architects, data driven applications, data, storage platforms, storage server, data defined storage platforms
    
Red Hat
Published By: Red Hat     Published Date: Jun 10, 2014
Read this whitepaper to find out how application architects can quickly and confidently deliver long-lasting applications that minimize cost, complexity, and risk while increasing architectural flexibility with Red Hat Storage Server, an open, software-defined storage platform.
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red hat, architects, data driven applications, data, storage platforms, storage server, data defined storage platform
    
Red Hat
Published By: Mindtree     Published Date: Feb 06, 2015
Web, social and mobile experiences that delight customers are real—they just take real work. Learn how deep domain expertise, nimble processes and the right partnerships will help you slay complexity and conquer tight deadlines. Download the e-book to help you: • Identify and navigate digital complexity • Explore your development options to get to market faster • Learn how to choose and work with the right digital partners
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digital transformation, digital marketing platform, digital ecommerce solutions, customer engagement solutions, enterprise portal solutions, mobile technology, digital enterprise, improve customer experience
    
Mindtree
Published By: Akamai Technologies     Published Date: May 05, 2017
Today’s mobile users are spoiled. They demand rich, desktop quality experiences tailored to their devices and delivered at lightning fast speeds. And while these “always on” users represent a tremendous business opportunity, satisfying their high expectations requires overcoming complex mobile delivery challenges. In this e-book, we review three key mobile delivery challenges and explain how you can overcome them by optimizing for fast APIs, mobile apps, and mobile sites to increase engagement, revenue, and customer loyalty. Download today to learn how your business can Meet Today’s Mobile Mandate.
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mobile adoption, customer loyalty, customer engagement, increase revenue
    
Akamai Technologies
Published By: FICO     Published Date: Feb 06, 2017
IFRS 9 impairment calculations are orders of magnitude more complex than IAS39 calculations. Not all frameworks will process data quickly enough to produce accurate provisions within strict, month-end reporting deadlines. Download now to learn more.
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FICO
Published By: ETQ     Published Date: Jul 10, 2019
Product recalls cost food and beverage companies millions of dollars each year, but 56% of last year's recalls across the US, UK and Ireland were preventable. With compliance challenges becoming more complex and public scrutiny exponentially greater, one recall can cause a world of trouble. The new US Food Safety Modernization Act (FSMA) seeks to encourage a more proactive and predictive approach to food safety. Learn how automation can help you comply with this new regulation by 2020 and avoid a costly product recall.
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ETQ
Published By: HERE Technologies     Published Date: Jun 14, 2019
With upward of a billion vehicles in operation across the world and rising urbanization there is an unprecedented level of traffic and congestion in our major towns and cities. On the front-line, are the emergency dispatchers and responders facing complex challenges as they attempt to overcome congested traffic, unexpected road closures and work zones as quickly as possible. Each additional minute of response time has the potential to save a life, reduce suffering or prevent unnecessary property damage. Most public safety and security organizations, however, are still using legacy location technology, which has its limitations and does not properly address some key challenges. As one of the world’s leading location platforms, HERE shares insights and solutions to improve emergency response times with real-time location data
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mapping, public saftey, location data
    
HERE Technologies
Published By: HERE Technologies     Published Date: Jun 14, 2019
With upward of a billion vehicles in operation across the world and rising urbanization there is an unprecedented level of traffic and congestion in our major towns and cities. On the front-line, are the emergency dispatchers and responders facing complex challenges as they attempt to overcome congested traffic, unexpected road closures and work zones as quickly as possible. Each additional minute of response time has the potential to save a life, reduce suffering or prevent unnecessary property damage. Most public safety and security organizations, however, are still using legacy location technology, which has its limitations and does not properly address some key challenges. As one of the world’s leading location platforms, HERE shares insights and solutions to improve emergency response times with real-time location data.
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mapping, public saftey, location data
    
HERE Technologies
Published By: QAD     Published Date: Jan 19, 2018
A indústria global farmacêutica continua a sofrer mudanças dramáticas. A indústria farmacêutica permanece dedicada à inovação, qualidade do produto e segurança do paciente, mas agora mais do que nunca, devem tratar do aumento de regulamentações, custos e pressões de reembolso. A globalização das redes de suprimento das farmacêuticas, respondendo as novas regulamentações como a Qualidade do Remédio e o Ato de Segurança e Dispositivo Único de Identificação (DUI) e gerenciamento de recalls e de drogas falsificadas somamse à complexidade de permanecer como uma industria líder das farmacêuticas
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QAD
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