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Published By: Fujitsu     Published Date: Feb 06, 2017
When you embark on an SAP HANA transformation, your goals should include simplifying operations and empowering your business to compete and win in the digital economy. But big transformation projects like this are extremely complex. Learn key insights into common speed bumps and roadblocks that may slow you down, as well as valuable tips to help you along your transformation journey.
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sap hana, hana cloud platform, sap hana cloud platform, sap hana platform, sap hana analytics
    
Fujitsu
Published By: Dell EMC     Published Date: Nov 02, 2015
Today’s IT environment is more complex than ever. The applications that have become critical to business operations require greater processing power, memory, and storage. This guide prepares decision-makers to choose servers that meet their current needs, while building a flexible, reliable, scalable infrastructure to handle future requirements.
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Dell EMC
Published By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk
Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
A number of recent surveys indicate that cloud costs are becoming a major concern for businesses, many of whom have found cloud computing to be more expensive than they thought. The surveys align with Gartner’s 2017 prediction that “through 2020, 80% of businesses will overshoot their cloud infrastructure as a service (IaaS) budgets due to a lack of cost optimization approaches”. This could be due to a lack of understanding about cloud pricing, or a lack of knowledge about the full range of measures that can be taken to reduce cloud costs. The one area in which businesses are struggling to control costs more than any other is the hybrid cloud. Analysts attribute hybrid cloud overspend to the complexity of operating a private or public cloud in conjunction with an on-premises infrastructure. Businesses using VMware Cloud (VMC) on AWS don’t experience as much operational complexity in their hybrid environments, but they can still be guilty of overspending. This eBook will offer 6 Ways to
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CloudHealth by VMware
Published By: CommVault     Published Date: Jun 10, 2015
Backup and recovery is becoming increasingly complex, cutting into staff time and budgets and slowing operations.
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backup, data, management, storage, data prote
    
CommVault
Published By: Commvault     Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle today’s 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve today’s enterprise.
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commvault, data protection, storage, backup, recovery, holistic data protection, singe pane of glass, common code base
    
Commvault
Published By: Secureworks     Published Date: Oct 04, 2017
The SecureWorks Incident Management and Response team helps organizations of all sizes and across all industries prepare for, respond to and recover from even the most complex and large-scale security incidents. This paper is designed to help you ask tough, dir ect questions of any incident response services provider to help you determine the vendor’s capabilities, and if that vendor represents the best fit based on your organization’s particular needs. We highly recommend using the following questions when evaluating any outside assistance with your incident response function.
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Secureworks
Published By: Aternity     Published Date: May 18, 2015
Seven capabilities are required to address the complexity of delivering excellent enterprise mobile experience. Download this whitepaper to learn how.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity
Published By: Anaplan     Published Date: Sep 07, 2018
Difficile de se passer des tableurs, on les utilise même pour gérer nos finances personnelles au quotidien. Cependant, leur limite est vite atteinte dans un environnement professionnel et quand il s’agit précisément de planification d’entreprise : ils peuvent introduire des erreurs et complexifient la gestion des données et la collaboration. Vous souhaitez un meilleur contrôle de vos données ? Vous envisagez de remplacer vos tableurs par une meilleure alternative pour la planification et l’analyse ? Découvrez les 7 raisons qui ont convaincues les entreprises les plus innovantes à sauter le pas et à faire évoluer leurs processus de planification et d’analyse !
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Anaplan
Published By: Adobe     Published Date: Nov 06, 2013
Download the Adobe 2013 Video Conversion Playbook to learn how a well-placed video supporting complex products and services can create up to a 90% conversion uplift.
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Adobe
Published By: Fujitsu     Published Date: Feb 06, 2017
Data center infrastructure complexity must be tamed, as mobility, cloud networking and social media demand fast and agile approaches to data delivery. You can overcome these obstacles and improve your data center operations by consolidating your systems and deploying virtualization, using the Fujitsu PRIMEFLEX vShape reference architecture. Get the e-Book.
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it infrastructure, data consolidation, data virtualization, converged infrastructure, primeflex vshape
    
Fujitsu
Published By: Veritas     Published Date: Dec 08, 2016
The latest version - Veritas NetBackup Platform 8.0 - delivers unified data protection for organizations of all sizes, with proven enterprise-class scale, high performance, extensive workload integration, and self-service. No matter where data resides, NetBackup is trusted today in small to the largest and most complex heterogeneous environments.
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cloud, cloud computing, data management
    
Veritas
Published By: Prophix     Published Date: Apr 24, 2013
Another quarter-end. You know what that means—masses of data to analyze, complex reports to generate, and a looming deadline. This white paper offers valuable tips and tricks to accelerate your company’s reporting and analysis.
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data, analytics, efficiency, accounting, finance, data
    
Prophix
Published By: Plex Systems     Published Date: Feb 21, 2014
Automotive OEMS and parts manufacturers share one common goal –streamlined, efficient operations that maximize profitability. Plex cloud ERP brings the automotive manufacturer the features they need to produce the highest quality products, operate efficiently and maximize profitability.
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity
    
Plex Systems
Published By: Plex Systems     Published Date: Jun 06, 2014
Automotive OEMS and parts manufacturers share one common goal –streamlined, efficient operations that maximize profitability. Plex cloud ERP brings the automotive manufacturer the features they need to produce the highest quality products, operate efficiently and maximize profitability.
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plex systems, faster usability, operations, erp, cloud, production, manufacturing
    
Plex Systems
Published By: Plex Systems     Published Date: Feb 26, 2014
Aerospace and Defense manufacturers manage complex programs. With cyclical demands and tight time-to-market expectations, manufacturing is both an art and a science. You need an ERP system with close integration between engineering and manufacturing operations while supporting regulatory compliance.
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity
    
Plex Systems
Published By: Veritas     Published Date: Apr 06, 2016
Data protection has never been more in the forefront, as information increasingly is the lifeblood and differentiator in a constantly changing world. As the leader we see across the enterprise, which helps solve the larger information management problems that come from accelerating digital business. Keep up with the latest trends and use the following tips to maximize the value of your data protection investment —meeting more demanding SLAs, simplifying management across a complex IT environment, and reducing costs— so you can free up resources to innovate and create business value. Download this whitepaper to learn 8 tips to stay ahead of the top 2016 data protection trends.
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Veritas
Published By: Akamai Technologies     Published Date: Sep 12, 2017
Online images used to be simple. In the past, they weren’t the focal point of a page — there were only a handful of images on a given page and all users were viewing online images on a desktop with dial-up. That has all changed. Today’s web pages are dynamic, filled with images and viewed by end users on different devices with varying connectivity. As audience expectations for rich web experiences have grown, so has the requirement to deliver increasingly image-heavy web applications. The problem? The cost and complexity of creating, storing, and delivering web images tailored for every device poses a significant challenge for businesses, but failing to address the increasing diversity across devices and networks will lead to a poor and inconsistent user experience. Current solutions don’t solve this problem completely.
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cloud image management, online images, web applications, devices, web experience
    
Akamai Technologies
Published By: Plex Systems     Published Date: Feb 26, 2014
For Food & Beverage processors an ERP system a must; and a flexible Internet-based solution like Plex ERP brings F & B manufacturers all 8 of the features they must have to meet their health and safety requirements, produce high-quality products, operate efficiently & maximize profitability.”
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity
    
Plex Systems
Published By: Cision     Published Date: May 02, 2016
The complexity of public relations can make measurement a Herculean task. Brands have diverse needs and objectives, along with an array of communication channels to choose from, which means those searching for a one-size-fits-all blueprint for measurement will struggle to prove true ROI. A custom measurement strategy that goes beyond vanity metrics is the only way to accurately track your progress, prove the value of individual campaigns and show the impact of those campaigns across departments.
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cision, public relations, roi, brand awareness, pr roi
    
Cision
Published By: Cision     Published Date: Jul 08, 2016
The complexity of public relations can make measurement a Herculean task. Brands have diverse needs and objectives, along with an array of communication channels to choose from, which means those searching for a one-size-fits-all blueprint for measurement will struggle to prove true ROI. A custom measurement strategy that goes beyond vanity metrics is the only way to accurately track your progress, prove the value of individual campaigns and show the impact of those campaigns across departments.
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cision, public relations, roi, brand awareness, pr roi
    
Cision
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover the best practices from HPE’s IT Advisory Consulting Services for migrating and transforming applications in Hybrid IT by capitalizing on innovative platforms, modern application architectures, agile development tools and proven methodologies. There are a number of challenges our customers face when migrating and transforming applications for a Hybrid IT environment. This guide provide proven strategies and application approaches that can help them understand and reduce risks and complexity
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Hewlett Packard Enterprise
Published By: Quest Software     Published Date: Jan 04, 2013
Download this whitepaper to access a constant dialogue with CIOs and other high-level business executives about their top challenges and concerns.
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cio, business executives, technologies, complexities, business relevance, modern applications
    
Quest Software
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