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Published By: DataStax     Published Date: Mar 10, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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DataStax
Published By: Broadsoft     Published Date: Apr 04, 2017
Enabling greater flexibility and productivity without the need for large capital investment, the benefits of Cloud Communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
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Broadsoft
Published By: FICO     Published Date: May 11, 2017
In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions — involving product bundle eligibility and pricing, deposits, credit limits, device financing rates and terms — has far-reaching effects beyond market share and current revenue.
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customer experience, customer experience, customer engagement, consumer credit, credit
    
FICO
Published By: Adobe     Published Date: Sep 12, 2017
Read Forrester's inaugural Wave for Omnichannel Demand-Side Platforms to learn why Adobe is a leader. Adobe Advertising Cloud received top scores in product strategy and digital ecosystem footprint, and achieved the highest scores in 14 criteria.
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Adobe
Published By: Adobe     Published Date: Sep 12, 2017
Read the Gartner MQ: Web Content Management to learn why Adobe is a leader. Gartner states, "Adobe's market understanding and product vision have consistently inspired WCM customers and prospects."
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
Analysis of 55 million product SKUs. Aggregated and anonymous data from more than one trillion visits to 4,500 retail websites. Billions of data points flowing through Adobe Experience Cloud. It’s no wonder our holiday shopping predictions are the most comprehensive and accurate in the industry. View the report, Adobe Digital Insights 2017 Holiday Shopping Predictions, and learn: Total forecasted online holiday revenue, broken down by day and device Top gifts on consumers’ wish lists this holiday season Best days for buying based on discounts and out-of-stock risks
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
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Adobe
Published By: Adobe     Published Date: Nov 10, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
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Adobe
Published By: Adobe     Published Date: Mar 26, 2018
At 12:33 EDT on May 3, 1978, Gary Thuerk sent an email that later earned him the title “Father of Spam” (although understandably, he prefers to be called the “Father of E-marketing”). Thuerk, then a marketing manager for computer company Digital Equipment Corporation, sent a mass email inviting recipients to one of two West Coast product demos for a new line of computers.1
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Adobe
Published By: Adobe     Published Date: Apr 17, 2018
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: • What strategies and approaches set leaders apart from the rest • Where companies in your industry are investing • The four steps for digital transformation
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Adobe
Published By: Adobe     Published Date: Apr 23, 2018
The experience is your product. In a world of infinite choices, customer experience is the last true differentiator. The optimal shopping experience happens when the right content is presented to a customer at precisely the right time, no matter where they choose to engage. Read 'The Path of Experience' to learn the critical capabilities needed to drive seamless commerce experiences that keep customers coming back for more. Read the guide to learn: – The role of dynamic merchandising in engaging customers – Steps to create compelling customer experiences using audience segmentation and personalization – Ways to scale customer experiences to create powerful connections, no matter the device or channel
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Adobe
Published By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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Adobe
Published By: Adobe     Published Date: Apr 23, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on i
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Adobe
Published By: Adobe     Published Date: May 04, 2018
See what they’re doing. Adjust what you’re doing. The companies that are succeeding today are the ones that go beyond their products and services and created exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: - What strategies and approaches set leaders apart from the rest - Where companies in your industry are investing - The four steps for digital transformation
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Adobe
Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle’s software in silicon technology is truly revolutionary for providing security and workload performance increases beyond the scale of traditional new processor technology improvements. It was the vision of Oracle over 4 years ago to integrate application acceleration and security capabilities at the processor level, which enables the highest levels of security and the highest application performance levels. Software in Silicon technology is an example why Oracle software runs best on Oracle systems and will be incorporated across Oracle systems and software products including engineered systems and operating systems.
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Oracle CX
Published By: Oracle CX     Published Date: Oct 19, 2017
This paper provides guidance to organizations interested in researching Oracle’s SPARC M7 and Oracle Solaris 11 security features and capabilities. It will also provide a high level overview of some of the noteworthy features that these two product offerings bring to the market. We will review industry best practices in information security as it relates to these Oracle products in the context of a secure implementation. This paper is not meant to be an in depth technical paper, position paper, or security implementation guide. It will instead endeavor to deliver a foundational level of knowledge of the SPARC M7 processor and server technology and the function set within Oracle Solaris 11 that are primarily relevant to information security as it is currently understood. The information used to compose this paper was collected from a variety of open sources, interviews with Oracle subject matter experts, and reviews of OEM (Original Equipment Manufacturer) documentation and specificatio
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Oracle CX
Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle’s software in silicon technology is truly revolutionary for providing security and workload performance increases beyond the scale of traditional new processor technology improvements. It was the vision of Oracle over 4 years ago to integrate application acceleration and security capabilities at the processor level, which enables the highest levels of security and the highest application performance levels. Software in Silicon technology is an example why Oracle software runs best on Oracle systems and will be incorporated across Oracle systems and software products including engineered systems and operating systems.
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Oracle CX
Published By: Gigamon     Published Date: Oct 19, 2017
Download the Forrester Total Economic Impact™ of Gigamon: Cost Savings and Business Benefits Enabled by Gigamon to see how customers benefit from comprehensive and scalable visibility across their networks. This study delves into a cost-benefit analysis of the Gigamon security delivery platform, network visibility and traffic monitoring solutions that enable companies to see what matters in order to meet their security objectives, increase productivity and keep hardware, software and personnel costs in check without affecting performance.
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Gigamon
Published By: Dell and Nutanix     Published Date: Jan 16, 2018
Ensures IT can drive success in the future AEW Energie can now be confident that it has the IT to support new developments. With energy demands increasing and authorities applying pressure for cleaner energy production, companies such as AEW Energie continue to look for ways to solve those challenges. AEW Energie now has a reliable and efficient IT infrastructure that helps support innovation in the firm’s efforts to find the right solutions and meet the needs of multiple stakeholders.
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software, storage, data centre, architecture, logical unit numbers, dell emc
    
Dell and Nutanix
Published By: DocuSign UK     Published Date: Nov 06, 2018
"In today’s intensely competitive marketplace, the business world is moving rapidly to online transactions from inefficient, costly, paper-based processes. Furthermore, consumers expect to be able to interact digitally anytime, anyplace, so providing easily accessible digital touchpoints is also critical to successfully keeping and retaining your customers. No matter the size or type of business you’re in, you want to save money and increase revenue. And you want to make it all easy. Electronic signatures are a powerful way to accomplish all that. Read the report to learn how leading companies across industries are improving critical business processes using eSignatures to achieve: - Greater customer satisfaction - Higher close rates and productivity - Lower costs, greater efficiency - Improved time to revenue - Compliance and security-risk mitigation"
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DocuSign UK
Published By: DocuSign UK     Published Date: Nov 06, 2018
"One of the simplest steps that yields the biggest impact is changing the way employees and customers work with documents. Improving document workflow, removing unnecessary paper-based processes, and reducing errors can be a game changer. In this eBook, we will explore five key areas where a far-reaching digital strategy can help you save money, increase productivity, and ultimately be more profitable. "
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DocuSign UK
Published By: DocuSign UK     Published Date: Nov 06, 2018
"Every organisation already has a system of agreement. It's how written agreements get prepared, signed, enacted, and managed. But typically, it involves a messy, improvised mix of printing, signing, scanning, faxing, and overnighting paper agreements. These needlessly slow legacy processes add costs to agreements due to wasted productivity and materials. It's time for a change. The DocuSign System of Agreement Platform connects the world's No. 1 eSignature technology to every other aspect of the agreement process. Read this white paper to learn how to modernise your System of Agreement, including how to: - Prepare agreements with a high degree of automation - Sign agreements quickly and securely - Act on agreement terms after signing - Manage agreements with flexible options"
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DocuSign UK
Published By: DocuSign UK     Published Date: Nov 06, 2018
"Microsoft has teamed up with DocuSign to make our industry-leading eSignature apps available to businesses and consumers within Microsoft applications, making it easier than ever to stay productive. Robust apps for Outlook, Word, SharePoint, Dynamics CRM, Windows and Windows Phone are making it easier for organisations of every size, industry, and geography to quickly and securely transact business anytime, anywhere, on any device. Read this white paper to learn how you can use DocuSign for Office 365 to: - Go digital: Send and manage your documents work flow more efficiently - Save time: Eliminate paper-based processes like printing, scanning, and faxing - Increase productivity: With DocuSign for Office 365, transactions are done quickly and securely"
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DocuSign UK
Published By: Infosys     Published Date: May 30, 2018
Customer loyalty is hard to come by today, amid a growing array of choices, omnipresent discounting and fast changing trends and customer preferences. To cut through the clutter, product retailers are increasingly creating targeted offers tailored to customer preferences, to be delivered through an online platform. A premium drinks maker was following the same path when they created a mobile loyalty app to push promotions and notifications to customers. But something crucial was missing. See how Infosys helped and the five key takeaways from the project.
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customer, loyalty, application, product, omnipresent
    
Infosys
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