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program management

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Published By: Reputation.com     Published Date: Jun 29, 2018
There’s no getting around it: Managing your online reputation is critical to a successful marketing strategy, as well as to the health and continued growth of your business. According to recent research, 87 percent of Americans say they trust online reviews to help them choose which local businesses or services will receive their hard-earned dollars. What’s more, eCommerce agency Corra found 88 percent of consumers have avoided a company because of a bad review. As consumers increasingly rely on online reviews, businesses that leave their online reputation to chance are at a severe disadvantage versus those with solid Online Reputation Management (ORM) programs in place. But where do you start? What You’ll Learn in This Guide Online Reputation Management is a discipline that you can take on easily — step by step.This guide will take you through the basics of launching an ORM program in your organization. You’ll learn about: • Defining your goals • Where to focus your efforts • How t
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Reputation.com
Published By: Firehost     Published Date: Jan 07, 2015
This Webinar covers all of the details you will need to know about PCI DSS 3.0.
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pci dss 3.0, data security program, risk management practices, pci
    
Firehost
Published By: Cisco     Published Date: Nov 17, 2015
Gain Immediate Value from Your Connected Factory Architecture! Imagine if you could reconfigure your production line in days instead of weeks. Or if you could cut long search times for parts in half using factory wireless across a connected factory architecture. These are only a few of the reasons why leading manufacturers deploy Cisco’s Connected Factory Solution. Now you can try out these new technologies and capabilities on a small scale, with low financial risk in your own plant with the Cisco Connected Factory Starter Kit. Create a living lab and test out one or more specific use cases. Use it as a demo to get buy in from stakeholders. Or get one production line up and running immediately and roll out a more comprehensive deployment later on.
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cisco, connected factory, starter kit, manufacturing process management, programmable logic controllers, plcs, wireless equipment connectivity, convergence
    
Cisco
Published By: Appian     Published Date: Nov 30, 2010
In this report, Forrester Research interviews IT executives to examine the future of banking: the key business drivers, problems, and technology solutions are explained.
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appian, application development, program management, banking platform, financial, collaboration
    
Appian
Published By: Thomson Reuters     Published Date: Aug 27, 2010
In a time when consumers are in control of their content consumption, marketers need to integrate permission-based initiatives into their strategies. Learn how marketers are delivering original content through webinar programs to drive lead generation and customer relationship management.
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tanberg
    
Thomson Reuters
Published By: Shavlik Technologies     Published Date: Apr 19, 2011
This paper will look at ways federal government agencies can maintain a strong and effective patch management program by seamlessly integrating third party patch management solutions into existing SCCM infrastructure.
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shavlik, patch management, sccm, vulnerability management, security, patch detection, compliance, network security
    
Shavlik Technologies
Published By: CREDANT Technologies     Published Date: Apr 06, 2011
This whitepaper will examine some best practices for managing BitLocker®, as well as discuss how to more easily integrate BitLocker encryption into your security program and reduce the overhead of both key management and reporting.
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credant technologies, bitlocker encryption, best practices, reporting
    
CREDANT Technologies
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read on to find out how Stacey Electric chose Jonas Construction Software to implement new construction accounting software.
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customer care, programming, accounting, software, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: SHL     Published Date: Dec 13, 2011
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
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gatr, trends, trends report, global assessment trends, global assessment trends report, global assessments, talent measurement practices, talent measurement trends
    
SHL
Published By: Socrata, Inc     Published Date: Dec 02, 2013
Build a World-Class Stat Program with Tips from Socrata, the Global Leader in Public Sector Performance Management.
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open data, open data platform, open data portal, open data policy, open data program, open data kit, opene data field guide, new york city open data
    
Socrata, Inc
Published By: Cisco     Published Date: Dec 21, 2016
The Federal Risk and Authorization Management Program (FedRAMP) provides a cost-effective, risk-based approach for the adoption and use of cloud services by U.S. government agencies. FedRAMP processes are designed to assist federal government agencies in meeting Federal Information Security Management Act (FISMA) requirements for cloud systems. By standardizing on security assessment, authorization, and continuous monitoring for cloud products and services, this program delivers costs savings, accelerated adoption, and increased confidence in security to U.S. government agencies that are adopting cloud technologies.
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Cisco
Published By: SAP     Published Date: Feb 26, 2016
Work has evolved, so performance management should follow. SuccessFactors partnered with PwC to develop a paper that helps companies assess their PM programs and make PM more effective. Rethinking your performance management program addresses: • The critical importance of having separate but integrated processes to accurately assess past performance and to provide continuous coaching for the future • Techniques for embedding user-friendly social and mobile performance tools that reflect the real rhythm of the business • The pivotal role of HR to evaluate and evolve PM processes Our proven tips on how to adjust and nurture PM processes are food for thought as many managers and employees focus on the business of making 2014 a successful year.
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sap, pwc, performance management
    
SAP
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
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8x8, quality management, contact center, customer experience, employee productivity
    
8x8 Inc.
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: Zebra Technologies     Published Date: May 02, 2018
Up to 5% of all hospitalized patients are affected by ADEs. Implementing a comprehensive Barcode Medication Administration (BCMA) program can help, reducing medication errors up to 80%. In this white paper Zebra Technologies uncovers best practices for adopting Barcode Medication Administration, including: The importance of building a multidisciplinary implementation team The role of efficient, well-defined workflows How accurate data management and reporting are essential to ongoing BCMA success
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safety, technology, zebra, medical, administration
    
Zebra Technologies
Published By: Oce Business Services     Published Date: Mar 24, 2008
Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.
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oce, records management
    
Oce Business Services
Published By: SECNAP Network Security Corporation     Published Date: Oct 07, 2008
Politics, Religion and Economics exert enormous influence on decision-making and the integrity of IT programs—and often result in sub-par decisions that open the door to malicious intrusion or attack.  Michael Scheidell and his talented technical team know how difficult it can be to create positive change in an organization, even when obvious vulnerabilities exist.  When it comes to navigating the executive suite and undocumented layers of the OSI model, the staff at SECNAP® Network Security have the experience to assist IT management in developing effective strategies to successfully drive security improvements.   Download This Paper Now…
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secnap, network security, data security, compliance, osi, malware, antispam, anti-spam
    
SECNAP Network Security Corporation
Published By: Marketo     Published Date: Jun 08, 2017
As a marketer, you face daunting expectations and goals. You are probably expected to generate successful outcomes in less time, and in a digital age where everything can be measured, you probably feel increased pressure to illustrate the impact you are driving. But without the right tools and processes in place, hitting your goals and demonstrating the results is difficult, time-consuming, and stressful! Marketing automation can help you scale your programs, deliver more personalized and targeted communications, align with sales, and measure effectiveness. Download this ebook to explore 10 reasons you may want to consider marketing automation to support you through the sales cycle, from attracting and engaging leads, to closing the deal.
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program automation, multi channel, sales and enablement, predictive lead scoring, visual personalization, design, live event management
    
Marketo
Published By: Marketo     Published Date: Mar 18, 2019
The role of marketing is constantly evolving. More than ever, marketing has to prove its impact on the success of the business. Outside executives often believe that marketing exists solely to support sales, or as an arts function that hosts company events and puts logos on t-shirts. With the pressure increasing, the growing imperative for marketers to prove their worth has arrived. It’s time for marketers to take control over the revenue process, earn the respect of their organizational peers, and earn a seat at the table. What must marketers do to be seen as an integral part of the machine that drives revenue and growth? Download The Definitive Guide to Marketing Metrics and Analytics to learn about: Establishing a culture of accountability Planning programs with ROI in mind Creating a framework for measurement Embracing revenue performance management Mastering the art of forecasting Building dashboards to inform complex decisions Implementation across teams, tactics, and technolog
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Marketo
Published By: Attachmate     Published Date: Mar 20, 2013
This whitepaper discusses the critical importance of finding a better alternative to email as a file-sharing mechanism. It also provides information on the sponsor of this white paper – Attachmate – and its relevant solutions.
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download ftp program, secure sftp, secure large file transfer, managed file transfer, ftp automation, file transfer software, file transfer management, ftp client security
    
Attachmate
Published By: Attachmate     Published Date: Dec 05, 2013
From email to Dropbox and FTP, the file transfer process in most organizations is fraught with risk and simply does not meet most organizations’ corporate governance requirements. The result is that the status quo of file transfer in most organizations can be considered UFT—or Unmanaged File Transfer. What is needed to overcome the problem, therefore, is Managed File Transfer (MFT)—a solution that will enable complete control over content, its lifecycle, access rights to that information, the maintenance of an audit trail, and disposition of data according to corporate governance requirements. This white paper, sponsored by Attachmate and based on a survey conducted by Osterman Research, describes current file transfer practices and the extent of risk that organizations face by not managing file transfer properly. It also explains the benefits of MFT, provides guidelines for evaluating file transfer vendors, and describes FileXpress®, Attachmate’s MFT solution.
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filexpress managed file transfer, download ftp program, secure sftp, secure large file transfer, managed file transfer, ftp automation, file transfer software, file transfer management
    
Attachmate
Published By: Payscale, Inc     Published Date: Jun 15, 2018
A total rewards program is made up of several elements — WorldatWork lists them as compensation, benefits, worklife effectiveness, recognition, performance management and talent development — so it’s no wonder that putting together successful packages is a complicated, sometimes stressful, endeavor. There’s so much to consider and evaluate, and if you’re like most of your HR and compensation colleagues, you have a lot of questions. Well hey — that’s what this ebook is here for. Rusty Lindquist, VP of Thought Leadership at BambooHR; Dave Smith, Chief Product Officer at PayScale and Jill Christensen, Founder of Jill Christensen Intl., recently hosted a panel discussion in which they offered insights and tips on the biggest, most frequent concerns around total rewards. What follows is a distillation of their very helpful advice on the most common
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Payscale, Inc
Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide a five step “roadmap” that organizations can use to transform their marketing organization into a Center of Customer Experience Excellence.
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clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc
    
Clarabridge
Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
    
Clarabridge
Published By: Marketo     Published Date: May 18, 2017
Marketing automation is a technology solution that helps enable the seeding, creation, nurturing and acceleration of demand among prospects and customers (see the brief “Marketing Automation Platforms Defined”). Given that marketing automation platforms (MAPs) are an essential component of every b-to-b organization’s marketing infrastructure, organizations understand the need for these platforms, as well as their internal need for optimized processes and skills to leverage them. However, while most b-to-b marketers understand the value of lead nurturing, lead scoring/prioritization, program and tactic level reporting, and the SiriusDecisions Demand Waterfall®, they often struggle to operationalize these processes with MAPs, which is why selecting the right MAP is imperative. In this SiriusView, we describe MAP providers’ differences to help organizations identify which MAPs best meet their needs.
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program automation, multi channel, sales and enablement, predictive lead scoring, visual personalization, design, live event management
    
Marketo
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