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Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
Virtualization and cloud computing can help your organization achieve significant savings in data center hardware costs, operational expenditures, and energy demands— while achieving improvements in quality of service and business agility. However, as data centers continue to transition from physical to virtual and now increasingly, cloud environments, traditional security can slow down provisioning, become difficult to manage, and cause performance lag. As you scale your virtual environment and adopt software defined networking, evolving your approach to security can reduce time, effort, and impact on CPU, network, and storage. Read this white paper to learn more about virtualization and cloud computing.
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security, virtualization, cloud computing, trend micro
    
CDW-Trend Micro
Published By: NetApp     Published Date: Jan 03, 2017
One of the most effective ways to address database performance and cost challenges is to modernize the underlying hardware infrastructure. Innovations such as flash storage, converged infrastructure architectures, and sophisticated data management platforms can have a major impact. Learn more in our free eBook: Optimizing Database Storage Performance for Dummies.
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vmware, storage, cloud, quality of service, virtualization
    
NetApp
Published By: athenahealth     Published Date: Apr 30, 2013
With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.
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quality management, ehr, collection, patient care, quality of care, data, monitoring, analytics
    
athenahealth
Published By: JBoss Developer     Published Date: Feb 05, 2016
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular. JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and service-oriented architectures (SOA), enterprise portals, and data services solutions.
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oracle, jboss, redhat, migration, eap, wls, applications
    
JBoss Developer
Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read about five migration checkpoints that will make your move to VoIP the right one.
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interactive intelligence, migration to voip, voice over ip, ip telephony, pbx, networking, quality of service, roi
    
Interactive Intelligence
Published By: Tripp Lite     Published Date: Jan 24, 2007
Voice over IP (VoIP) is exploding in popularity as an application for business data networks. As a result, a company can lower its hardware and service costs while raising productivity through the use of more customizable telephony applications.
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voice over ip, voip, ip telephony, call center management, quality of service, network infrastructure, infrastructure, power
    
Tripp Lite
Published By: MASERGY     Published Date: Jul 20, 2007
Organizations of all sizes are evolving to an enlightened, business-focused method of choosing network services and service providers called Total Customer Experience (TCE). This white paper describes the evolution toward a TCE approach and the benefits and clarity that TCE brings to the marketplace.
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mice, multimedia, internet, communications, entertainment, service level, service level agreement, ip networks
    
MASERGY
Published By: IBM     Published Date: Nov 13, 2008
To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.
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ibm, tivoli, voip, iptv, blackberry, service level agreement
    
IBM
Published By: Zebra Technologies     Published Date: Mar 25, 2010
Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line. This white paper will: • Describe uses for mobile printing in route accounting applications; •Provide return on investment calculation tools to measure the financial impact mobile printing can have; • Demonstrate how mobile printing processes can improve billing, distribution, and customer service operations; • Detail how on-demand thermal printing can reduce forms expenses; • Provide an overview of mobile printer and wireless communications options for route accounting systems. Read on to see how your route delivery and sales staff can make more stops and fewer errors each day by using mobile printing to support their work.
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zebra technologies, dsd, manufacturing, mobile printing, wireless printing
    
Zebra Technologies
Published By: Riverbed DE     Published Date: Oct 16, 2017
What is the key benefit of SD-WAN? To provide seamless access to digital services for end-users. But IT is more distributed, fragmentary, and dynamic than ever, with hybrid apps, hybrid networks, and remote and mobile users everywhere. Hardware-bound legacy networks can never fulfill the promise of seamless access. Taming the chaos of today’s IT requires a new approach to networking. This is the promise of software-defined wide area networks (SD-WAN)—the ability to use plain-language business policies to automate and orchestrate all the components of digital access. Read this white paper to learn how SD-WAN lets you: • Manage centrally from a cloud console with a comprehensive view of your connectivity fabric that spans and unifies datacenter/cloud apps, branch/mobile users, and enterprise/cloud networks. • Orchestrate globally using business policy-based automation to define quality of service and access privileges for all apps/users. • Deploy locally with zero touch via automated
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Riverbed DE
Published By: IBM     Published Date: Oct 10, 2014
This book gives you insight into what it means to leverage service virtualization in your testing environments.
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ibm, virtualization, service virtualization, service components, deploying service, team productivity, software quality, dependent services
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
Discover service virtualization and how it fits into the big picture of software quality. In this book, Service Virtualization For Dummies, IBM Limited Edition written by industry analysts Marcia Kaufman and Judith Hurwitz, learn how to deliver higher quality software by increase the efficiency and effectiveness of your testing processes while reducing testing downtime and testing cost. The book covers the following topics and more: • Understand the changing relationship between IT and business — quicker delivery is required • Examine today’s complex applications — mobile, web, social meet middleware, packaged apps, databases, and mainframes. • Discover how to begin with service virtualization — build your business case. • Realize the benefits of service virtualization —enable earlier testing to eliminate surprises and reduce risk.
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service virtualization, software quality, testing processes, software testing, packaged apps, delivery, ibm
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
Discover service virtualization and how it fits into the big picture of software quality.  In this book, Service Virtualization For Dummies, IBM Limited Edition written by industry analysts Marcia Kaufman and Judith Hurwitz, learn how to deliver higher quality software by increase the efficiency and effectiveness of your testing processes while reducing testing downtime and testing cost.
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ibm, service virtualization, testing, development, test automation, user interface, quality assurance, architecture
    
IBM
Published By: Esker     Published Date: Jul 09, 2019
For 20+ years, many businesses have enjoyed the cost savings, operational efficiencies and process quality improvements that shared services centers (SSCs) were designed to deliver — but often not to the fullest extent. In this eBook we will cover: Standardized AP Processing without Disruption Measuring and Evaluating KPIs with Automation 7 Tips for Mastering Modern-Day Finance SSCs Achieving the Ultimate Control, Oversight & Orientation
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Esker
Published By: IBM     Published Date: Feb 25, 2008
This reference guide can help you understand IBM’s capabilities in the site and facilities services area through real-world scenarios that demonstrate those services in action. Download this guide now and use it to quickly find stories that illustrate how IBM has delivered high-quality, value-add services for the site and facilities needs of companies of all sizes in a variety of industries around the world.
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it management, network management, infrastructure, servers, ibm
    
IBM
Published By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
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citrix, executives, business, customer experience, technical support, technology
    
GoToAssist
Published By: Torry Harris Business Solutions     Published Date: Jul 18, 2007
Service-Oriented Architecture (SOA) promises significant benefits to today's organizations. Successfully delivering SOA benefits, especially Business Agility and Component Reuse, will be dependant on the Test Approach that your organization adopts to implement your SOA.
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soa, service oriented architecture, middleware, service level, performance testing, business agility, quality of service, qos
    
Torry Harris Business Solutions
Published By: Epson     Published Date: Jun 21, 2018
Solvent printing is the perfect solution for signs, vehicle wraps, and many other print applications. Solvent inks produce top-quality graphics, enabling printing service providers (PSPs) to maintain high-volume output and lower production costs while providing their customers superior color gamut and accuracy. Although solvent inks provide great performance and have many additional bene ts, they come with one frustrating work ow drawback: the delays PSPs experience by having to wait for solvent ink to dry, particularly when the application requires lamination. A new breakthrough solvent ink technology solves this problem by reducing print curing time by at least 75% of the 24 hour waiting period normally recognized by media manufacturers and industry specialists. These new solvent inks make it possible for PSPs to laminate solvent prints on the same day they are printed. PSPs can achieve high image quality without sacri cing valuable time, plus they can avoid clutter and reduce spa
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Epson
Published By: Fujitsu     Published Date: Dec 22, 2015
This whitepaper outlines how your business can benefit from the new Storage QoS functionality.
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storage, storage management software, fujitsu, qos management, quality of service
    
Fujitsu
Published By: SAP Inc.     Published Date: Jul 28, 2009
How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.
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sap, professional services firm, business process outsourcing, bpo, resource utilization, project visibility, operational efficiency, market consolidation
    
SAP Inc.
Published By: ClearSlide, Inc     Published Date: Feb 25, 2015
Organizations treat customer data as a key component of CRM. Many organizations see an effective customer data management strategy as an important cornerstone of their CRM strategy. Most organizations are moving beyond tactical CRM initiatives focused on saving cost and driving efficiency to making their organization more effective and focused on driving better customer engagement and experience. Customer data is used to enhance customer experiences, improve service quality, target marketing efforts, capture customer sentiment, increase upsell opportunities and trigger product and service innovation.
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crm, big data, customer engagement, customer service
    
ClearSlide, Inc
Published By: HP     Published Date: May 05, 2014
Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services
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hp quality center, hp performance center, performance testing, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management
    
HP
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
    
Keynote
Published By: Group M_IBM Q119     Published Date: Jan 04, 2019
Supply chains are the lifeblood of a business, impacting everything from the quality, delivery and costs of an organization’s products and services, to customer service and satisfaction, and ultimately profitability.
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Group M_IBM Q119
Published By: Bizmago     Published Date: Jun 19, 2014
Download this whitepaper to learn about a revolutionary concept in advertising service for small business.
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bizmago, small business, marketing, social media, branding, web design, service, quality
    
Bizmago
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