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Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
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website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales, advertising, marketing campaign, ad tracking, generate leads, sales leads, online sales, sales tool, small business, ecommerce, search engine ranking, seo, keywords
    
VisiStat
Published By: VisiStat     Published Date: Mar 22, 2007
Old Log File analytics data was good – today's hosted on-demand Web analytics reporting is much better. What once was only understandable by IT personnel now has a place on the desktops of sales, marketing and business professionals. Read about the differences, and improvements, in analytics.
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web analytics, hosted analytics, hosted solution, snippet, page snippets, snippet technology, code snippets, code tag, web logs, log files, server logs, server log files, log-file analysis, web metrics, on demand reporting, real time data, real-time reporting, data collection, statistics analysis, business metrics
    
VisiStat
Published By: IBM     Published Date: Sep 18, 2008
Companies are trying to improve efficiencies and performance of many real-time operational business practices, including customer experiences, inventory & purchasing, manufacturing yield, BAM and BPM. This white paper explores strategies and capabilities that best-in-class companies are employing to improve operational performance.
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business intelligence, operational, real-time, olap, automated reporting, reporting, analytics, production, decision support, decision management, david hatch, cognos, business objects, sas, ibm, sap, ibm mmdg, ibm
    
IBM
Published By: SAS     Published Date: Jun 27, 2019
In the quest to understand how a therapeutic intervention performs in actual use – in real medical practice outside the controlled environment of clinical trials – many life sciences organizations are stymied. They rely on one-off processes, disconnected tools, costly and redundant data stores, and ad hoc discovery methods. It’s time to standardize real-world data and analytics platforms – to establish much-needed consistency, governance, repeatability, sharing and reuse. The organizations that achieve these goals will formalize their knowledge base and make it scalable, while significantly reducing turnaround times, resources and cost. Learn the seven key components for putting that structure to real-world evidence – and four ways to take it to the next level.
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SAS
Published By: ExtraHop     Published Date: Aug 19, 2013
This white paper explains how IT organizations can harness the wealth of wire data flowing through their environments for real-time IT operational intelligence. Read how companies across a wide range of industries are analyzing wire data for more agile and proactive IT operations.
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extrahop, operations, technology, wire data, intel
    
ExtraHop
Published By: Dell Software     Published Date: Apr 17, 2013
Learn more about User Experience Monitoring and the need for advanced real-time predictive analytics to capture information and identify trends. Download this paper today and discover vital recommendations, including the need for better dialogue between IT and business and knowledge of end-user customer behavior.
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user experience management, business impact, cornerstone, it transformation, end-user customer behavior, dell
    
Dell Software
Published By: IBM     Published Date: Oct 10, 2013
The growth of cloud, mobility, social business and big data mean that botnets, credit card theft, cyber criminals and other external threats pose increasing risk to business continuity, financial stability and brand reputation. Read the white paper, “Preventing security risks in real time,” to learn how this new reality is forcing the evolution of organizations’ defenses to become more intelligent—using global analytics to scale visibility across broad data sets, both diverse and complementary, in real time.
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cloud, mobility, social business, big data, external threats, business risks, business continuity, financial stability, brand reputation, protecting reputation, prevent theft, organizational defenses, global analytics, broad data, real time data, security risks, prevent risks
    
IBM
Published By: Cisco     Published Date: Sep 15, 2015
IDC finds that leveraging data analytics in business decisions is becoming a top priority for an increasing number of companies. This in turn is placing new demands on IT organizations; the need is twofold: to manage new streams of unstructured data from sources such as social media and to speed response times to deliver real-time analytics.
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sap, analytics, data, real-time
    
Cisco
Published By: NetApp     Published Date: Mar 05, 2018
The proliferation of business unit cloud use is primarily motivated by digital transformation's need for innovation and agility in big data and real-time analytics, rather than cost optimization, which causes overspending. CIOs should use three moves to gain business influence and optimize costs.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Pega     Published Date: Sep 11, 2015
The Magic Quadrant reflects the substantial difference among software suppliers' customer support applications. Great diligence must be shown by IT leaders working on customer service projects. Weaknesses remain in providing cross-channel persistence of experience and embedded real-time analytics.
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Pega
Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega
Published By: ArborNetworks     Published Date: Feb 12, 2016
Ask any cybersecurity professional and she’ll tell you that her job is getting increasingly difficult. Why? Most will point to a combination of the dangerous threat landscape, IT complexity, and their overwhelming workload. These issues are driving a major transition in enterprise security. Large organizations must move beyond a threat prevention mentality to become proactive cyber-¬-attack “hunters” that constantly monitor their networks for signs of trouble. This shift to proactive hunting will require new technologies that collect, process, and analyze massive amounts of security data, offer intelligent security analytics for real-¬-time incident detection, integrate threat intelligence to align suspicious internal activities with external threats, and provide analysts with the right data analytics features to query and manipulate data for historical investigations.
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arbor networks, enterprise, cyber attack, network, data
    
ArborNetworks
Published By: Microsoft Office 365     Published Date: Nov 15, 2016
Download the free A to Z eBook to learn more about data security, employee productivity, IT Support and cost. Also, see how the competition measures up against Office 365. Here are a few must-knows when it comes to Office 365: Data compliance out of the box. Built-in security and privacy features; meets key industry standards and supports FERPA, HIPPAA and EU. Online or offline across all devices. Whether you are in the office or on the go, Office applications let you create, edit and share from your PC/MAC or your iOS, Android™ or Windows device with anyone in real time. Work off a single platform and eliminate third-party apps. With our suite of apps, such as Enterprise Content Management, Cloud PBX, and Microsoft MyAnalytics, you can trust that a single vendor is providing you the tools you need to get work done.
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Microsoft Office 365
Published By: IBM     Published Date: Mar 31, 2016
"The market buzz around APIs has distorted executive's thought processes about how to make money from APIs. Our guest speaker, Forrester analyst Randy Heffner, will tell the real truth about how to drive value from APIs. Who Should Read/View This webcast: business audience Attend to also learn how to: Provide business users with real-time information for more informed decision making Leverage the latest cloud, mobile, and analytics enhancements in IIB v10 Use the IIB Healthcare Pack to accelerate development and deployment of integration solutions Who Should Attend this Webcast: business audience"
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ibm, api, integration, application program interface, middleware
    
IBM
Published By: AWS     Published Date: May 18, 2018
We’ve become a world of instant information. We carry mobile devices that answer questions in seconds and we track our morning runs from screens on our wrists. News spreads immediately across our social feeds, and traffic alerts direct us away from road closures. As consumers, we have come to expect answers now, in real time. Until recently, businesses that were seeking information about their customers, products, or applications, in real time, were challenged to do so. Streaming data, such as website clickstreams, application logs, and IoT device telemetry, could be ingested but not analyzed in real time for any kind of immediate action. For years, analytics were understood to be a snapshot of the past, but never a window into the present. Reports could show us yesterday’s sales figures, but not what customers are buying right now. Then, along came the cloud. With the emergence of cloud computing, and new technologies leveraging its inherent scalability and agility, streaming data
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AWS
Published By: Citrix ShareFile     Published Date: Oct 04, 2019
Discover why ninety-four percent of organizations surveyed are already modifying, overhauling, or reassessing their network infrastructure to facilitate application delivery in hybrid- and multi-cloud environments. Read this e-book to learn why you should re-architect your network infrastructure to optimize application delivery: • Ensure end-to-end network visibility for your operations • Gain real-time analytics for application optimization and uptime • Scale your application infrastructure according to workload demand
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Citrix ShareFile
Published By: IBM     Published Date: Oct 16, 2017
This white paper examines how some of the ways organizations use big data make their infrastructures vulnerable to attack. It presents recommended best practices organizations can adopt to help make their infrastructures and operations more secure. And it discusses how adding advanced security software solutions from IBM to their big-data environment can fill gaps that big-data platforms by themselves do not address. It describes how IBM® Security Guardium®, an end-to- end solution for regulatory compliance and comprehensive data security, supports entitlement reporting; user-access and activity monitoring; advanced risk analytics and real-time threat detection analytics; alerting, blocking, encryption and other data protection capabilities, as well as automated compliance workflows and reporting capabilities, to stop threats.
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security, big data, ibm, data protection
    
IBM
Published By: Kronos     Published Date: Sep 20, 2018
If you’ve tried managing your retail operation’s labor performance without reliable, real-time data, you know the costly shortcomings of this approach. Tap into clear, easy-to-access workforce data — a single view of all elements of your workforce that empowers you to make effective decisions and protect your bottom line. Workforce Analytics for Retail transforms labor and sales data into meaningful business intelligence. Learn how managers can make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
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Kronos
Published By: Google     Published Date: Dec 03, 2018
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data. Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
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Google
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
There are three things that senior executives in the financial services industry want from their investments in computing systems. They are the same three things these institutions require for their very survival. First is unwavering security. The integrity of customer accounts and records is paramount to maintain trust across the financial ecosystem. Cybercrime is anathema to the core function of banking and cannot be tolerated. Next is captivating, personalized experiences based on real-time data analytics leading to instantaneous customer fulfillment. And finally, there is the essential delivery of these secure experiences while providing a cost and efficiency advantage over competing solutions
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Group M_IBM Q418
Published By: Attunity     Published Date: Nov 15, 2018
With the opportunity to leverage new analytic systems for Big Data and Cloud, companies are looking for ways to deliver live SAP data to platforms such as Hadoop, Kafka, and the Cloud in real-time. However, making live production SAP data seamlessly available wherever needed across diverse platforms and hybrid environments often proves a challenge. Download this paper to learn how Attunity Replicate’s simple, real-time data replication and ingest solution can empower your team to meet fast-changing business requirements in an agile fashion. Our universal SAP data availability solution for analytics supports decisions to improve operations, optimize customer service, and enable companies to compete more effectively.
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Attunity
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