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Published By: MicroStrategy     Published Date: Nov 08, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. So the challenge is to make analytics impactful in eve
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MicroStrategy
Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI. Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills.
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MicroStrategy
Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills. Read the report for a full list of enterprise challenges and tips on how to address them.
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MicroStrategy
Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI. Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills.
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MicroStrategy
Published By: MicroStrategy     Published Date: Nov 08, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. So the challenge is to make analytics impactful in eve
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MicroStrategy
Published By: MicroStrategy     Published Date: Nov 08, 2019
For the second year, MicroStrategy has surveyed business intelligence and analytics decision makers from around the world about the current state of their organization’s analytics initiatives and their plans for the future. Respondents were asked about benefits realized, challenges to success, priorities, and investments—and most importantly, if current initiatives to create and deliver on a data-driven culture and business were moving forward. As in the previous year’s survey, respondents had no doubt about the importance of data and analytics when it came to digital transformation. Yet, this year’s analysis uncovered that, as the reality of 2020 and a new decade of accelerated innovation set in, a smaller set of leaders were confident in their progress to date.
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MicroStrategy
Published By: Jamf     Published Date: Aug 06, 2019
Today, more than 100-plus million users rely on Windows 7. For these users, a new technology age is coming on January 14, 2020 when Microsoft officially ends extended support for Windows 7. With a change required, this is the ideal time for organizations to determine if they want to migrate to Windows 10 or look to modernize their workplace by following the growing trend of enterprises that have introduced employee choice programs and Mac to their environment. This e-book examines the options organizations have and how they can make the most beneficial and economical decision.
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Jamf
Published By: Viventium     Published Date: Aug 06, 2019
Ignorance is no excuse. At least that’s what Uncle Sam will tell you if you get audited. Such lack of apparent sympathy can seem especially frustrating because as a home health care organization (HHC), you face an incredibly challenging compliance landscape. It can be tricky and confusing to navigate a seemingly endless array of regulations. But relax. We’ve got your back. Here’s what you need to know to survive an audit.
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Viventium
Published By: Ricoh     Published Date: Sep 17, 2019
Fast forward to the future of office communications. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed. Learn more shifting demographic megatrends that are transforming the way we work. GET THE REPORT NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Fast forward to the future of office communications. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed. Learn more shifting demographic megatrends that are transforming the way we work. GET THE REPORT NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Fast forward to the future of office communications. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed. Learn more shifting demographic megatrends that are transforming the way we work. GET THE REPORT NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 18, 2019
Depending on the region, only 7% to 18% of organizations currently possess the digital dexterity to succeed with software and services requiring digitally enlightened workers - Gartner Leaders can transform their organization, while reducing their risks and boosting their chances of success. Understand 3 Technologies that Improve Productivity, Communication and Collaboration. • Stay ahead of your competitors • Reduce operating costs • Leverage your print hardware investment to do more GET THE GUIDE NOW
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Ricoh
Published By: Quantum Metric     Published Date: Oct 18, 2019
At Quantum Metric, helping companies improve digital customer experience is our passion. We’ve harnessed the learnings and observations we’ve had across dozens of Fortune 500 organizations to develop a methodology that companies can use to achieve meaningful results quickly - helping leadership and teams highlight the lowest hanging fruit in their organizations. The principles for our guide are: Be Easy to Understand. Five clear steps with specific goals and outcomes. Provide Value from Day One. No month-long assessments required. Deliver Quantifiable Outcomes. Clear, objective, and measurable improvements. Be Consistent. Produce repeatable results. Be Universal. Applicable to a wide-variety of businesses and situations. Using the concepts illustrated within this methodology, digital teams from every industry have been able to consistently deliver stellar customer experiences that encourage and maintain long term brand loyalty.
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Quantum Metric
Published By: Adobe     Published Date: Oct 10, 2019
Join us as we leap into the future and help redefine what’s possible. Learn more about Adobe Advertising Cloud, and discover how it can help propel you toward 25 more years of success – and beyond.
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Adobe
Published By: Iovation     Published Date: Aug 02, 2019
Insurance fraud is back with a vengeance. With four out of ten mobile claims estimated to be fraudulent, using connected devices have made it easier than ever for fraudsters to commit insurance crimes. Gather insights from the live panel discussion hosted by MoneyLIVE & TransUnion. As fraud experts examine current trends & impacts of insurance fraud in today's digital age and learn how to overcome insurance fraud while protecting your customer relationships. What you will learn: Key trends behind fraud and the way in which they are impacting insurers. How to tackle fraud and identify red flags by using a holistic approach. Explore trigger points that can help warn insurers of when there is a high chance of fraudulent activity. Identify the genuine customers and their genuine claims from the fraudsters.
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botnet, insurance claims fraud, fraud rings, account takeover
    
Iovation
Published By: Adobe     Published Date: Oct 24, 2019
The digital tools powering today’s modern businesses make work faster, easier, and more accurate. But there’s still one tool that many companies have yet to adopt – the electronic signature. See how electronic signatures equal big benefits for everyone in your organization. • Business leaders say that improving document processes could yield 23% reduction in business/compliance risk • Research shows a potential 30% reduction in cost and 36% increase in revenue. • 45% of business leaders say departmental productivity would increase • 72% agree that improving document processes would increase customer satisfaction and/or increase brand value.
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Adobe
Published By: Adobe     Published Date: Oct 24, 2019
With the right solution, electronic signatures are cost effective and simple to deploy. Perhaps because they seem so logical in today’s digital world, some organizations tend to overlook e-signatures to reduce costs, improve productivity and mitigate risk. Research and customer experiences show that with e-signatures, organizations can: • Shorten sales cycles from eight days to three hours • Reduce costs by approximately 30% and increase revenue by more that 35% • Significantly improve hiring and onboarding – in some cases, as much as 80% less time to process new hires Here are some of the key reasons why e-signatures are essential to any organization’s move to digital processes.
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Adobe
Published By: Adobe     Published Date: Oct 24, 2019
In this Forrester study, interviewees described how they have converted their formerly paper processes into digital processes with Adobe Sign, reducing, among other things, the amount of forms that need to be printed and shipped. Key findings include: • 420% ROI • 125 hours saved per user • 28x faster time to business • Reduced 1.5 hours per transaction of manual signature steps • Cost savings of $6 per transaction on average Overall, the Adobe Sign investment improves the signature experience for internal and external audiences, simplifying these previously manual processes and making it easier and secure to get documents signed.
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Adobe
Published By: KPMG     Published Date: Jun 06, 2019
Cities need to rethink public transport systems to meet consumer demand for flexible, on-demand services. By doing this, they can also unclog congested roads, improve safety and reduce carbon emissions. Read this insight to discover: • how patterns of mobility are changing in major cities • what customers want – and the key challenges to meeting their expectations • whether microtransit solutions can be an effective complement to traditional public services • three key levers to pull to develop responsive, demand-driven services.
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KPMG
Published By: Five9     Published Date: Oct 29, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and customer experiences. This paper will provide one compelling
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Five9
Published By: Five9     Published Date: Oct 29, 2019
An empowered agent workforce that delivers amazing customer experiences makes the difference when customer loyalty is on the line. There is a strong link between customer experience, customer loyalty, and business profitability. That’s why organizations in every industry strive to deliver experiences that customers love. Where is your organization today and how can you lead the digital transformation of customer experience in a way that truly empowers contact center agents to deliver the kind of service that will grow revenue and increase word of mouth about your brand? In this paper, we’ll explore four ways to help you achieve this goal
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Five9
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: Canon     Published Date: Oct 09, 2019
THE NOTIFIABLE DATA BREACHES (NDB) SCHEME came into effect on Feb 22nd 2018 making it obligatory for every organisation covered by the Australian Privacy Act to notify the Australian government of certain security breaches. The 2019 Canon Security Report is a guide to understanding which organisations are affected by this policy, the types of security breaches that require notification and what your organisation can do to help mitigate the risk of such breaches happening in the first place. Download this handy guide and protect your business from the business costs and legal ramifications of security breaches.
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Canon
Published By: Intralinks     Published Date: Nov 04, 2019
When it comes to tailoring your investment products for 2020, it’s important to gain an understanding of how LPs are thinking about their alternative allocation programs – from GP selection criteria to investment vehicle preferences. How will the industry shape up in 2020? Here is a brief recap of Intralinks survey predictions from last year: • Preferred GP size: USD 100 to USD 500 million AUM range • Most favorable investment method: direct investing • Highest confidence: private equity In conjunction with Private Equity Wire, Intralinks reached out to over 180 LPs across the globe. We asked for their thoughts on a variety of topics including where they’re looking to invest capital over the next 12 months. Their answers helped us craft our thoughts on the forthcoming fundraising environment. Now, what follows is Intralinks’ 2020 forecast.
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Intralinks
Published By: Anaplan     Published Date: Sep 11, 2019
A poor sales planning process can severely reduce the effectiveness of your sales team and keep high-level business goals from being implemented in the field. In this paper, SiriusDecisions describes how to take a structured approach to the yearly sales planning process and ensure that your sales goals inform your territories, quotas, account segments, and other sales planning deliverables. In this SiriusDecisions paper, you’ll learn: The three crucial stages of the annual sales planning process How to ensure that all relevant stakeholders participate in the sales planning process How sales ops can help sales leaders set realistic goals for the year
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Anaplan
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