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Published By: LogMeIn     Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings. This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
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remote support, customer care, customer experience, customer service, remote devices, cost, productivity
    
LogMeIn
Published By: Aberdeen Group     Published Date: Jun 02, 2011
Aberdeen has ascertained that companies that backup critical data and systems at remote locations have a faster recovery time from computer-generated business interruptions.
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aberdeen, disaster recovery, business disruption, remote data storage, data archiving, data protection
    
Aberdeen Group
Published By: Acronis EMEA     Published Date: May 18, 2015
Download this case study now to find out about choosing Acronis backup solution and the benefits it came with.
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acronis backup solution, backup solution, backup, recovery, protection, recovery services, benefits of acronis backup solution, remote recovery services, integrated backup solutions
    
Acronis EMEA
Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals, rapidly growing bandwidth, real-time telesurgery video and data, remote imaging and diagnosis, simplify healthcare network operations, telehealth and telemedicine, telesurgery and video diagnosis, transfer massive imaging files, transmitting full-body mri images, transmitting genome data, transport network equipment, value-based care models, wan and lan convergence reduces
    
Ciena
    
Ciena
    
Ciena
Published By: Absolute Software     Published Date: Jan 29, 2008
Does your PC lifecycle management (PCLM) reflect the issues associated with mobile users? Many organizations face expensive inefficiencies by not managing mobile assets effectively. These inefficiencies include dispersed and manual data collection, and inventory tools that are dependent on a connection to the company network.
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absolute, intel, laptop, saas, managing laptops, pclm, computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm
    
Absolute Software
Published By: Absolute Software     Published Date: Jan 27, 2010
This whitepaper explains how organizations can reduce their energy bills by remotely regulating computers. Topics include typical workplace computer usage, how to calculate your potential energy savings, debunking power management myths, and how you can assign multiple power saving profiles to clients.
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee
    
Absolute Software
Published By: Absolute Software     Published Date: Feb 23, 2010
A majority of environments today are cross-platform, combining both PCs and Macs. The result has become a common IT challenge: How can you maintain Macs in a network environment with a PC-centric infrastructure and with Windows-based network services?
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee
    
Absolute Software
Published By: Revinetix, Inc.     Published Date: Nov 03, 2010
Ensuring immediate access to business critical data following a disaster event is a top priority for IT management. More organizations are replicating their backups to remote locations for disaster recovery.
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revinetix, disaster recovery, business continuity, remote backup replication, business critical data, disk backup, remote replication
    
Revinetix, Inc.
    
Ciena
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
Citrix Online HiDef
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester white paper examines three surprising findings from a recent study of working behaviors that impact how businesses communicate and collaborate with an increasingly distributed workforce.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
Citrix Online HiDef
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This new case study explores how HiDef CorporateT from Citrix Online Audio enables the American Cancer Society to cut audio conferencing costs by nearly 50% - savings that bolster the organization's core mission.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
Citrix Online HiDef
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
In this IDC Analyst Connection, Robert Mahowald, IDC research director, explores the value of Web-based audio conferencing and how it enables organizations to better manage users and costs.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
Citrix Online HiDef
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This new Frost & Sullivan executive brief explores today's trends in audio conferencing, the impact of a diverse user base and how pricing models are evolving to match use.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
Citrix Online HiDef
Published By: NetApp     Published Date: Aug 19, 2010
View this on-demand webcast to gain insight into design considerations and deployment best practices for SharePoint in a virtualized environment.
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netapp, hyper-v, virtualize sharepoint, storage, server investment, deployment best practices, microsoft, data storage, remote blob, rbs, backup, data recovery
    
NetApp
Published By: IBM     Published Date: Sep 10, 2009
Data protection and recovery can be a complicated problem in remote offices. But there are options. This white paper explores a range of possibilities, and shows how an adaptive data protection solution can protect remotely stored data for enterprises of all sizes.
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ibm, applications, risks, rcovery considerations, backup, tivoli software, tivoli® storage manager fastback, remote office, oracle, sap, sql, recovery point objective, rpo, recovery time objective, rto, tape backup, mirroring, asynchronous replication, continuous data protection, wide area file services
    
IBM
Published By: GoToMeeting     Published Date: Jul 29, 2011
Watch this on-demand Webinar to hear Terrence Gargiulo, president of MakingStories.net, share stories of how companies use virtual collaboration technology to address these challenges and effectively manage projects.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting
Published By: GoToMeeting     Published Date: Aug 02, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting
Published By: GoToMeeting     Published Date: Aug 02, 2011
This new SandHill Group white paper explores recent study findings to better understand the powerful advantages of SaaS technologies in addressing the training challenges of a global market, virtual teams and an ever-changing business climate.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting
Published By: Aerohive     Published Date: Jan 04, 2012
In today's virtual enterprise, access to corporate resources must be secure, reliable, and manageable, with consistently enforced policy while simultaneously allowing access from anywhere at any time. This is why access network strategies are critical to business growth.
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aerohive, branch office, cloud computing, remote networks, vpn, cloud enabled networking, distributed enterprise, cloud security services, business continuity, teleworker, remote office, call center, virtual office, disaster recovery, zero touch wireless, retail pci
    
Aerohive
Published By: Aerohive     Published Date: Apr 11, 2012
Today Wi-Fi tends to be the primary network access method for many. This paper discusses key requirements to consider as you plan for a WLAN purchase.
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aerohive, wlan, lan, branch office, cloud computing, remote networks, vpn, cloud enabled networking, distributed enterprise, cloud security services, business continuity, teleworker, remote office, call center, virtual office, disaster recovery, zero touch wireless, retail pci
    
Aerohive
Published By: GoToWebinar     Published Date: Aug 01, 2011
Watch this on-demand webinar to hear pioneer presentation innovator Nancy Duarte, CEO of Duarte Design, demonstrate how to apply the methods in her book, Resonate: Presenting Visual Stories That Transform Audiences, to build meaningful connections with audiences that compel them to action. Her groundbreaking work details a new way of structuring presentations that helps the presenter create a human connection with audiences.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar
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