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remote support platform

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Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Tags : 
virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : 
remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn
Published By: VMware AirWatch     Published Date: Feb 27, 2018
NOT ALL UEM SOLUTIONS ARE CREATED EQUALLY MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM). In this eBook, you'll learn how to enhance your existing AirWatch mobility solution with the critical requirements of UEM: • Establish a clear migration path to modern management • Fully support legacy Windows processes and apps • Reduce IT silos with cross-platform support, including Mac and Chrome • And more
Tags : 
endpoint, management, enterprise, mobility, business
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: Feb 27, 2018
NOT ALL UEM SOLUTIONS ARE CREATED EQUALLY MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM). In this eBook, you'll learn how to enhance your existing AirWatch mobility solution with the critical requirements of UEM: • Establish a clear migration path to modern management • Fully support legacy Windows processes and apps • Reduce IT silos with cross-platform support, including Mac and Chrome • And more
Tags : 
endpoint, management, enterprise, mobility, business
    
VMware AirWatch
Published By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
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remote support software, logmein rescue, trends of the 3rd platform
    
LogMeIn
Published By: LogMeIn     Published Date: Jan 12, 2015
This report focuses on the remote support trends of 2014 and the available solutions for your business.
Tags : 
remote support trends, remote support platforms, logmein rescue
    
LogMeIn
Published By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
Tags : 
citrix gotoassist, remote support platform, web collaboration
    
Citrix Online
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