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Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi, mobile worker, performance measure
    
Citrix Online
Published By: Toshiba     Published Date: Oct 01, 2013
Workers still see value in laptops for running most critical apps, IDC survey says. Click here to find out why.
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toshiba, laptop, mac, computers, mobile workers, remote workers, international workers, printers, copiers, mfp, employee technology, workforce technology
    
Toshiba
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
The scalability of its EP-LAN lets MMC Corp seize new opportunities without adding infrastructure. For example, Scales and Trusler are looking at virtual desktops or virtual desktop image [VDI] files for some offices and even job sites. “We’ll probably have to scale some bandwidth internally for that,” Trusler notes, “but if we do the VDI internally or we do it with an external third party, it doesn’t really matter… because we can get them on that EP-LAN network and we can get the bandwidth that we need… quickly.” EP-LAN is scalable. In most cases, adding additional services at a specific customer location can easily be turned up by Spectrum Enterprise remotely. Choosing a fiber EP-LAN over MPLS not only met the challenge to connect MMC Corp locations: it created an IT platform that continues to scale to support rapid expansion and innovation.
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Spectrum Enterprise
Published By: Karya Technologies     Published Date: Nov 25, 2011
Access corporate desktop data at ease, even during commute. Remote access to desktop documents anytime, anywhere. Mobilize your enterprise file server
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Karya Technologies
Published By: Riverbed     Published Date: Apr 26, 2012
This informative ESG Lab report examines the Riverbed Steelhead EX + GraniteT appliance, which delivers a powerful combination of wide area network (WAN) optimization, a virtual services platform, and innovative block-storage optimization to help organizations consolidate servers and storage and deliver IT services globally, while ensuring the performance required in remote and branch offices. Download this informative report now to find out how edge-VSI can improve your IT infrastructure.
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riverbed, wan optimization, infrastructure, virtual server, technology
    
Riverbed
Published By: Carbonite     Published Date: Feb 22, 2017
Learn how flexible deployment can make all the difference when it comes to business data backup, and see how EVault can simplify operations in a heterogeneous IT environment.
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business backup, cloud backup, cloud recovery, data backup, data recovery, data protection, disaster recovery, draas, flexible deployment, full recovery, hybrid backup, hyper-v backup, on-site backup, on-premises backup, recovery plan, remote backup, vm backup
    
Carbonite
Published By: CA Technologies EMEA     Published Date: Sep 14, 2018
Data security risk caused by third parties is a pervasive problem. Yet, many organizations granting remote privileged access to third-party users leave gaps that represent significant security risks. If you’re like most organizations today, you frequently grant vendors, contractors and other non-staff members access to internal networks and systems. These privileged users remotely administer your operating systems, databases or applications using their own endpoint devices. Download the eBook to learn the five best practices to control security risk brought on by third parties.
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CA Technologies EMEA
Published By: Vendor Safe Technologies     Published Date: Jan 21, 2010
The Most Common PCI Compliance Mistakes of Brick-and-Mortar Locations
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vendor safe technologies, pci security deficiency, firewall, remote access, authentication, wireless network, point of sale software, credit card
    
Vendor Safe Technologies
Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
"The way we work has changed. More users are working remotely, satellite offices are connecting directly to the internet, and SaaS app usage is on the rise. How can your security technology keep up with all of these changes? A new category of products is emerging - the secure internet gateway. Built to solve the security challenges of today's mobile, cloud-enabled enterprise, the secure internet gateway is a critical component to securing today’s workforce. View the infographic to understand the five primary reasons for the rise of this category. "
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Cisco Umbrella EMEA
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
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logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions, remote support software, saas, support agents, customer satisfaction
    
LogMeIn Rescue
Published By: Mitel     Published Date: Jun 29, 2016
Think back to the last time all of your employees were in the office, at their desks, on the same day. Having trouble? Between travel schedules and off-site meetings, remote staff and teleworkers, flexible schedules and sick days, it’s no wonder that having everyone in the office at the same time has become a rarity. Balance that with the fact that in today’s competitive business climate, organisations are driven and employees are measured by achieving results, and it’s clear how important it is to maintain productivity no matter where staff are located. But it’s not always easy to do. Here are five ways you can improve employee productivity in your organisation.
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best practices, business optimization, business management, productivity
    
Mitel
Published By: Cisco     Published Date: Jan 28, 2009
A wireless network can help your employees stay productive as they move around your company. But to take advantage of the benefits of wireless networking, you need to be sure that your network is safe from hackers and unauthorized users. Every device in a wireless network is important to security. Because a wireless LAN (WLAN) is a mobile network, you need a thorough, multilayered approach to safeguard traffic.
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cisco, wireless lan, wlan, mobile network, wireless network, antivirus policy, identity policy, remote access policy, password policy, cisco asa 5500, secure vpn
    
Cisco
Published By: Silver-Peak     Published Date: Mar 21, 2012
This whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs.
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wan, optimization, technology, network management, bandwith
    
Silver-Peak
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
For midsize firms around the world with 100 to 999 employees, advanced technology plays an increasingly important role in business success. Companies have been adding cloud resources to supplement on-premise server, storage, and networking capabilities. At the same time, growth of mobile and remote workers is also changing how companies need to support workers to allow them to be as productive as possible. Like larger companies, midsize firms must make sure that they are effectively coordinating on-premise, public cloud, and private cloud capabilities. Unlike large companies, though, midsize firms are limited in both financial and technical resources to design and coordinate effective solutions to meet specific needs. Rather than invest in a major overhaul of their IT environments, midsize firms have to move incrementally, supplementing current resources with new cloud and on-premise capabilities that provide the performance needed to prosper in an increasingly competitive environment.
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Hewlett Packard Enterprise
Published By: Dell     Published Date: Feb 04, 2015
More than 23 million servers in the world are still running on the Microsoft Windows Server 2003 operating system, making it the most popular engine for serving information and applications globally for over a decade. But, starting in July 2015, Microsoft will no longer provide basic support for it.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
Published By: HP and Intel ®     Published Date: May 06, 2013
The workplace is changing rapidly to accommodate mobile and flexible work styles, as employees expect the same computing experience when working remotely as they get in the office. And those expectations are rising rapidly among all employees — not just in the executive hallways or engineering labs. To discover more about mobile work styles and client virtualization trends in today’s enterprises, Citrix Systems and HP commissioned Forrester Consulting to survey IT decision-makers in North America, Europe, and Asia for this Technology Adoption Profile (TAP). Coupled with Forrester’s existing Forrsights data, we found that IT is turning to client virtualization to manage the growing complexity that BYOD programs and mobility initiatives have created and is embracing end-to-end solutions to overcome the toughest client virtualization challenges concerning cost, performance, scalability, and security.
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mobile, virtualization, mobile workforce, remote employees
    
HP and Intel ®
Published By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware AirWatch
Published By: VMware     Published Date: Jul 24, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware
Published By: Avaya     Published Date: Jan 23, 2015
This paper explores the comprehensive collaboration solution for midsize companies as provided by Avaya.
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collaboration for midsize companies, collaboration solutions, remote working, avaya, enagaging your workforce, improving the customer experience, collaboration technology, virtual landscape
    
Avaya
Published By: Avaya     Published Date: Feb 06, 2015
This paper explores the comprehensive collaboration solution for midsize companies as provided by Avaya.
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collaboration for midsize companies, collaboration solutions, remote working, avaya, enagaging your workforce, improving the customer experience, collaboration technology, virtual landscape
    
Avaya
Published By: Mitel     Published Date: Jun 29, 2016
Versuchen Sie einmal, sich daran zu erinnern, wann alle Ihre Mitarbeiter am gleichen Tag an ihren Schreibtischen im Büro waren. Sie können sich nicht erinnern? Externe Termine und Besprechungen außerhalb des Büros, Remotemitarbeiter und Telemitarbeiter, flexible Arbeitszeiten und krankheitsbedingte Abwesenheitszeiten – kein Wunder, dass es selten geworden ist, dass sich alle Mitarbeiter gleichzeitig im Büro aufhalten. Nehmen Sie die Tatsache hinzu, dass im heutigen, vom Wettbewerb geprägten Wirtschaftsklima Unternehmen und Mitarbeiter Ergebnisse erzielen müssen. Sie werden nun verstehen, warum es wichtig ist, produktiv zu bleiben – unabhängig davon, wo sich die Mitarbeiter befinden. Dies ist jedoch nicht immer leicht zu erreichen. Im Folgenden beschreiben wir fünf Möglichkeiten, wie Sie die Produktivität Ihrer Mitarbeiter in Ihrem Unternehmen steigern können.
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best practices, business-optimierung, business management, produktivität, business intelligence
    
Mitel
Published By: F5 Networks Inc     Published Date: Oct 19, 2012
In this Magic Quadrant, Gartner examines the role of SSL VPNs in remote access and the state of the market. Read this report to learn how to evaluate the suitability of SSL VPNs in a range of remote-access use cases.
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ssl vpn, virtual private networks, magic quadrant, remote access
    
F5 Networks Inc
Published By: Aventail     Published Date: Aug 21, 2009
Are you evaluating remote access solutions? Look at vendors with mature technology, a vision for the future of remote access, and a proven track record. Hear what Gartner, considered the leading analyst firm covering the SSL VPN industry, has to say about it.
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ssl, vpn, analyst report, gartner group, gartner, virtual private network, remote access, ssl vpn, aventail, network security
    
Aventail
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