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Published By: Motorola Solutions     Published Date: Apr 26, 2019
When it comes to guest safety, exceptional customer service, and streamlining operations, nothing is faster than right NOW. Organizations across various industry segments — hotels, casinos, restaurants and entertainment venues — are juggling a mix of communication devices. This can mean gaps in coverage, poor battery life and aging equipment that diminishes your ability to deliver premium guest service. The power of NOW puts instant communications at your workers’ fingertips — because when communication slows, business slows.
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Motorola Solutions
Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks— • Can resolve the challenges of acquiring, training and maintaining a workforce • Can enhance customer experiences throughout the entire shopping and purchasing process • Can facilitate better business decision making through access to valuable customer data
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Intel
Published By: Oracle_Hospitality F&B     Published Date: Aug 24, 2016
Everything you need to know about next-generation restaurant point of sale systems – and how to select the right one for your business.
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Oracle_Hospitality F&B
Published By: Oracle_Hospitality F&B     Published Date: Feb 13, 2017
To be successful, a loyalty program must deliver value to the guest and it must deliver value to a restaurant operator’s business. To help food and beverage operators understand what guests are seeking in a loyalty program, Oracle Hospitality conducted a global consumer survey. On the following pages, you will find the answers to these questions and more: • What rewards do guests most value in a restaurant loyalty program? • Do they prefer paper stamp cards? Mobile apps? Plastic swipe cards? • What prevents them from joining a loyalty program? • Why do they leave a loyalty program or stop using it? • What’s their favorite restaurant loyalty program?
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Oracle_Hospitality F&B
Published By: HotSchedules     Published Date: Apr 25, 2018
Food safety should always be top-of-mind. Even one foodborne illness could put your restaurant out of business. The safety and well-being of your customers are at stake when your team isn’t following proper food safety protocol. This is where employee training becomes essential: your business needs a culture that values food safety. Typically though, food safety training hardly comes off as an exciting topic. But with today’s technology training can be engaging, entertaining, and memorable. This ebook will show you how to breathe new life into your food safety training with seven lessons on making training more impactful.
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HotSchedules
Published By: Comcast Business     Published Date: Mar 24, 2015
The restaurant and bar industry is highly competitive, and many owners of these establishments struggle every day just to stay in business. In fact, approximately 40 restaurants and bars go out of business each day in the U.S. According to celebrity chef, restaurateur, and entrepreneur Robert Irvine, “Part of the problem is that they don’t have the systems and processes in place to track the key aspects of their business – not only their costs and their revenue, but what items sell the best (and by how much), what items are most profitable, who are the most productive employees, and so on.” The use of technology tools and the Internet – driven by a high-speed network connection that supports owners, staff and guests – can be the key to evolving a restaurant or bar from a struggling survivor to a thriving, successful business. Download this white paper to learn more.
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hospitality, business, restaurant industry, network connection
    
Comcast Business
Published By: Oracle_Hospitality F&B     Published Date: Nov 09, 2015
The Oracle Hospitality Essential Guide to Running a Restaurant is a 76-page eBook sharing advice from restaurateurs on location, design, recruitment, technology, kitchen kit, marketing, reservations, customer service, menu design, and finance.
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oracle, oracle hospitality, running a restaurant, restaurant business, kitchen kit, marketing, menu design, finance
    
Oracle_Hospitality F&B
Published By: Oracle_Hospitality F&B     Published Date: Nov 09, 2015
Everything you need to know about next-generation restaurant point of sale systems – and how to select the right one for your business.
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oracle hospitality, pos systems, pos, restaurant pos systems, smart decision guide
    
Oracle_Hospitality F&B
Published By: Oracle_Hospitality F&B     Published Date: Aug 08, 2016
The millennial generation is larger than baby boomers or Gen X. 77% visit a restaurant once a week, and they are expected to spend an average of $3,900 on travel this year alone. Our research report discusses how you can win the business of this unique group of individuals.
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hospitality, best practices, millennial, customer service
    
Oracle_Hospitality F&B
Published By: IBM Software     Published Date: Feb 07, 2011
McCormick & Schmick's Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos Express to deliver that insight and what it means for their success in a fiercely competitive market space.
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ibm cognos express, mccormick and schmick, financial performance, business trend, business analytics
    
IBM Software
Published By: Comcast Business     Published Date: Feb 06, 2019
The quick-service restaurant industry continues to be a favorite among consumers who look to the sector for a wide variety of food served quickly and at a low price. The speed and efficiency of QSRs, which include the emergent “fast casual” restaurants, match today’s on-the-go lifestyle of consumers across all ages who often are too busy to cook at home. That said, consumers expect their dining experience at a QSR to be comfortable with conveniences ranging from WiFi connectivity to ordering kiosks and dining area entertainment on large screens or even tableside tablets. They expect the information on menu boards to be accurate and up-to-date and their meal orders to be fulfilled quickly and accurately. Technology is a major enabler in meeting consumers’ expectations while simultaneously helping QSR locations increase operational efficiencies and quality of service.
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restaurants, quick-serve restaurants, qsr, fast food, convenience food, restaurant technology, qsr technology, guest experience
    
Comcast Business
Published By: Oracle     Published Date: Mar 08, 2016
In this survey report, we analyze the goals and directions retailers are taking to deliver on the promise of omnichannel customer satisfaction. To that end, retail companies — including traditional retailers, wholesalers and hospitality/ restaurant businesses — are assessing each delivery channel as it provides overall value to omnichannel goals. Yes, the brick-and-mortar store continues to be the most prevalent selling channel for our survey respondents (86.8%) but online sites are in relatively equal standing (79.0%)
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Oracle
Published By: HotSchedules     Published Date: Feb 06, 2018
White Paper Published By: HotSchedules Newk's Eatery has quarterly limited time offers which means they change their menu quite often. It was always a great challenge for them to communicate from corporate to the store level. With Clarifi Talent Development, it became easy. In Newk’s Online Academy, they put their guide, along with a video, that provides the process to prep and how to assemble the dish on the line. Then, each employee takes an interactive quiz and becomes certified. Read the full success story now to find out how HotSchedules helped Newk's Eatery solve their business challenges.
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restaurant, corporate, hotschedules, business, challenges
    
HotSchedules
Published By: Fiserv     Published Date: Jul 09, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
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cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation
    
Fiserv
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