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Published By: HP     Published Date: Feb 11, 2015
HP commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying 3PAR StoreServ 7450 All-flash Storage. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the 3PAR StoreServ 7450 All-flash Storage (7450) on their organizations. Read this whitepaper to learn more.
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HP
Published By: Dun & Bradstreet     Published Date: Oct 30, 2015
Big returns on marketing investments.
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hoover, data, marketing, investment, growth
    
Dun & Bradstreet
Published By: K2     Published Date: Aug 24, 2015
This white paper, based on the Process Excellence Network and K2 webinar, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on: What drives business process innovation What causes organizations to adopt platforms that support process innovation Examples of organizations that have done this and their return on investment (ROI) as a result Download this white paper to discover the 5 key components to transforming your business processes.
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K2
Published By: athenahealth     Published Date: Jun 08, 2015
This white paper instructs you how to ensure the viability of your community hospital well into the future with these five steps: 1. Get control over your financials. 2. Build patient loyalty. 3. Prioritize high-return projects. 4. Improve provider loyalty and alignment. 5. Adjust to changing reimbursement models.
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consolidation, community hospital, financials, patient loyalty, practice management
    
athenahealth
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: Sprinklr     Published Date: Feb 28, 2018
"It’s more important than ever for brands to have comprehensive social media technology at their disposal. Simply buying a new solution, however, is just the beginning. Today’s brands must deploy social media software so that it allows the highest possible return on investment, empowers them to capture new opportunities, and manage the risks inherent in social media."
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social media management software, social media management, social media technology, social tools, social media software, social media, social deployment, digital transformation, guide, sprinklr
    
Sprinklr
Published By: HotSchedules     Published Date: Feb 06, 2018
What could you be saving by implementing a learning management system? This guide will show you the provable return on investment in an eLearning strategy; how an LMS can help your business lower print costs, reduce employee turnover, positively impact sales, and much more. Whether you’re exploring the marketplace or building out your business case for online learning, this guide has the information you want. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway. Unfortunately, many business owners either fail to see the value in ongoing training or don’t have the budget for it. Competition is fierce, margins are tight and learning programs can fall by the wayside. Sometimes the tried and true methods still get the job done. But all too often, on-the-job training is unengaging, expensive and inefficient.
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market, training, onboarding, restaurants, employee
    
HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
To be successful today—and keep customers returning—restaurants must deliver outstanding customer experiences. And that customer satisfaction starts with employee satisfaction. This Quick-Start Guide provides restaurant operators with strategic insight into how they can boost both employee engagement and customer experiences—including actionable steps and solutions to use to speed up the process.
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HotSchedules
Published By: HotSchedules     Published Date: Jan 17, 2019
What could you be saving by implementing a learning management system? This guide will show you the provable return on investment in an eLearning strategy; how an LMS can help your business lower print costs, reduce employee turnover, positively impact sales, and much more. Whether you’re exploring the marketplace or building out your business case for online learning, this guide has the information you want. As you prepare to move to a new LMS consider Clarifi Talent Development, the learning and performance management system designed for today’s workforce. It is the choice for leading brands like Brinker, Newk’s and Subway.
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HotSchedules
Published By: Datastax     Published Date: May 15, 2017
Customer experience might be a relatively new term, but the concept goes back millennia. In Ancient Greece, the retailer’s relationship with the customer was deep and personal, and that’s because the seller knew almost every customer extremely well. What happened? Mass distribution and mass marketing, for one. But now, thanks to technology, we are returning to being able to form a deep, personal relationship with the customer. Read this eBook to learn about the retailer’s journey from knowing the customer to depersonalization to using powerful technology to go back to the types of vendor-buyer relationships that existed thousands of years ago.
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datastax, customer experience, buying initiatives
    
Datastax
Published By: Trintech EMEA ABM Pilot     Published Date: Nov 03, 2017
Typically, Shared Services Center (SSCs) automation initiatives have been undertaken to reduce costs and improve efficiency. These goals are achieved relatively easily within the first few years, most immediately through reduced labor costs and centralized activities. In fact, standardization and centralization deliver up to 50% savings. During subsequent phases, technology automation and outsourcing cut costs further. But, if cost reduction is the only clearly defined goal, organizations will reach a point of diminishing returns.
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account reconciliation, accounting automation, finance shared services, finance transformation program, finance transformation strategy, financial close, financial close process, reconciliation software, adjusting journal entries, recuing journal entries
    
Trintech EMEA ABM Pilot
Published By: Group M_IBM Q418     Published Date: Oct 15, 2018
The enterprise data warehouse (EDW) has been at the cornerstone of enterprise data strategies for over 20 years. EDW systems have traditionally been built on relatively costly hardware infrastructures. But ever-growing data volume and increasingly complex processing have raised the cost of EDW software and hardware licenses while impacting the performance needed for analytic insights. Organizations can now use EDW offloading and optimization techniques to reduce costs of storing, processing and analyzing large volumes of data. Getting data governance right is critical to your business success. That means ensuring your data is clean, of excellent quality, and of verifiable lineage. Such governance principles can be applied in Hadoop-like environments. Hadoop is designed to store, process and analyze large volumes of data at significantly lower cost than a data warehouse. But to get the return on investment, you must infuse data governance processes as part of offloading.
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Group M_IBM Q418
Published By: Group M_IBM Q418     Published Date: Nov 07, 2018
IT endpoint management used to be an easier game: Managers deployed user systems with custom images when employees were hired, and employees returned them on their last day at work. Even during deployment, users had minimal abilities to impact systems and devices that were centrally managed. Servers resided in physical data centers where they could be identified and accessed. Those were the days!
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Group M_IBM Q418
Published By: TIBCO Software     Published Date: Aug 14, 2018
Increasing your non-interest revenues without increasing customer fees that ultimately drive customers away can be a challenge. The digital economy is opening up new ways to drive additional revenue from existing customers. The same technical innovations are also opening up new ways to communicate with customers about both digital and traditional offerings. But that results in customers becoming overwhelmed with advertising and marketing messages. They are forced to decide upfront who is providing relevant information and who to completely ignore. Ultimately, it comes down to trust. Customers consider generic messages to be spam and learn to filter them out, even if they come from a known vendor. Over the long run, these types of marketing campaigns not only see diminishing returns, they can even damage your long-term relationship with customers and decrease revenues. Micro-marketing overcomes the noise that traditional spam-marketing creates and establishes news levels of trust betwee
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TIBCO Software
Published By: Centrica Business Solutions     Published Date: Aug 14, 2018
The energy landscape has become increasingly complex. Globally, we’re relying less on centralized, steady power sources – such as gas-fired and coal-fired power stations – and more on mixed, locally-distributed renewable energy supplies including solar, wind, tidal and battery. While this is positive for the environment and carbon emissions, it makes balancing power grids a much more complex task. Power quality and reliability becomes more variable in output, while demand for power continues to increase steadily. But when it comes to energy resilience, many organizations simply don’t know where to start. What solutions are available? Which are the best ones for their specific situation and physical premises? What will be their return on investment? Is it simply the cost of doing business, or is there actually a business case? The guide will give you the tools and data to build your understanding and quantify the benefit for your organization.
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energy, resilience, building, business, energy
    
Centrica Business Solutions
Published By: Group M_IBM Q2'19     Published Date: Apr 04, 2019
It’s probably no surprise to you that the financial services industry is changing rapidly. Digital technology is redefining the possibilities with automated processes, AI insights, customized experiences, new operating models and next-generation applications — yet global industry profits are stagnating. As the number of disruptors in the space rises, many banks are being asked to innovate while lowering structural costs and improving capital returns — and many traditional banks are falling behind.
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Group M_IBM Q2'19
Published By: Group M_IBM Q2'19     Published Date: Apr 08, 2019
IBM provides a security incident response (IR) solution called Resilient that helps its customers address security incidents quickly in an automated and orchestrated manner. IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Resilient. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Resilient platform on their organizations.
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Group M_IBM Q2'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
IBM Services helps its customers effectively plan, manage and migrate their applications to a hybrid multicloud environment. IBM Services commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by using IBM Services for migrating and modernizing their applications to a multicloud environment. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of leveraging IBM Services for Application Migration and Modernization services for their organization. Register to learn more.
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Group M_IBM Q4'19
Published By: K2     Published Date: Apr 01, 2016
This white paper, based on the Process Excellence Network’s, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on what causes and drives process innovation, includes examples of organizations that have done this, and analyzes their return on investment (ROI).
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business processes, roi
    
K2
Published By: OC Tanner     Published Date: Nov 16, 2016
Groundbreaking study brings to light a paradoxical insight: Managers tend to think it’s their job to innovate and improve, while non-managers believe innovating is for everyone. Smart leaders share innovating opportunities with their team, and in return they see an increase in great work produced
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rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
    
OC Tanner
Published By: Cybric     Published Date: Oct 30, 2017
How a security rationalization process helps CISOs optimize your security infrastructure while improving the bottom line. Whether you’ve over-invested in security tools, under-invested, don’t know the extent of your security capabilities or you’re facing new regulations that require you to demonstrate and continually maintain compliance — there is a path forward. To understand and optimize what you have in place, as well as gaps you may have, develop a security rationalization process to calculate the return on your security investments. Read this paper to learn the five steps needed to get started.
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cybersecurity, cyber security, ciso, security visibility, security assurance, security resilience, application security tools, appsec, security audit
    
Cybric
Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
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canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas, service level agreements, improving operational efficiency, improve business results, six sigma methods, document services, claims processing, document processing, forms processing
    
Canon Business Process Services, Inc.
Published By: Flexential     Published Date: Oct 11, 2019
Enterprises that put all of their workloads into a single infrastructure solution such as public clouds are realizing there are limitations. As requirements around security, compliance and cost management grow, businesses are “boomeranging” back to hybrid IT models.
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Flexential
Published By: Mimecast     Published Date: Jun 22, 2015
Mimecast commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying its Unified Email Management solution.
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unified email management, uem, mimecast, microsoft office 365, email providers, email security, archiving, continuity
    
Mimecast
Published By: Oracle     Published Date: Apr 30, 2018
As more people continue to travel all over the world for business and pleasure, so the battle for hotel guests has become more and more intense, and unsurprisingly hotels are deploying a full range of loyalty programs and incentives to try and hook in guests, build up brand loyalty and reap the rewards of return business. Points programs, privileges such as free access to spas or executive lounges and exclusive offers are popular rewards. But are guests engaged? Given the choice to revoke their personal information from hotel brands, more than 80% of respondents said they would. Yet loyalty programs are at the heart of hoteliers’ commercial strategy. So what is going on?
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loyalty, hotels, hospitality, guests, commercial
    
Oracle
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