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Published By: Sage EMEA     Published Date: Dec 19, 2018
The General Data Protection Regulation (GDPR) is the new legal framework that will come into effect on the 25th of May 2018 in the European Union. EU regulations have direct effect in all EU member states, meaning the GDPR replaces the current Data Protection Directive and applies to all EU member states. The GDPR’s focus is the protection of personal data. In fact, GDPR is one of the biggest shakeups ever seen affecting how data relating to an individual should be handled—and it affects not just companies but any individual, corporation, public authority, agency or other body that processes the personal data of individuals based in the EU. As gatekeepers and processors of personal data, HR and People teams have a crucial role to play in preparing for this step change. The rules on how data is kept and used will become much more stringent, and it’s vital that HR and People teams become more transparent, communicating to employees exactly how their data is processed. In a world where 2,
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Sage EMEA
Published By: Infor     Published Date: Jan 03, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
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infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
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infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
    
Infor
Published By: Bazaarvoice     Published Date: Aug 12, 2013
The FTC social disclosure rules apply to you – now. This webinar shows you how to do social right: Effectively. Ethically. Legally. These guidelines actually keep you out of trouble while building consumer trust along the way.
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brand messaging, consumer engagement, social branding, ftc, federal trade commission
    
Bazaarvoice
Published By: Oracle     Published Date: Aug 08, 2013
The era of social networking clearly has arrived, creating significant implications for enterprises. Today, there are compelling rewards for embracing social networks—and potentially severe penalties for putting it off any longer. This white paper outlines four key ground rules for engaging with social networks in order to maximize their potential for improving customer service.
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social, customer experience, oralce, social networking, customer service
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
The era of social networking clearly has arrived, creating significant implications for enterprises. Today, there are compelling rewards for embracing social networks—and potentially severe penalties for putting it off any longer. This white paper outlines four key ground rules for engaging with social networks in order to maximize their potential for improving customer service.
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social, customer experience, oralce, social networking, customer service
    
Oracle
Published By: IBM     Published Date: Feb 23, 2012
Visa Europe addressed the unique nature of the European market by building a new payment platform which houses tens of thousands of business rules governing payment clearing and settlement. The result is greater business agility and competitiveness for both Visa Europe and its 4,000-plus member institutions. Read to find out more.
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visa europe, payment process, ebusiness, internet, customer service, payment services
    
IBM
Published By: IBM     Published Date: Feb 23, 2012
Built on IBM's market-leading business rules management system and enhanced with capabilities for detecting time-based events, this offering drives more responsive actions to business opportunities or risk conditions, increasing the value of each customer, partner and internal interaction.
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ibm, technology, information technology, it management, data management, data center
    
IBM
Published By: IBM     Published Date: Feb 23, 2012
A Practical Guide to Using Business Rules and Predictive Analytics
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IBM
Published By: NAVEX Global     Published Date: Oct 18, 2016
This paper summarises: What the new FCA whistleblower rules are and why they were introduced, how the rules will impact your company’s ethics and compliance efforts and what actions to take both before and after the rules are fully enforced
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NAVEX Global
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
Business models are less durable than they used to be… [they] are subject to rapid displacement, disruption, and, in extreme cases, outright destruction. The basic rules of creating and capturing economic value were once very rigid. Companies tried to execute the same business models better than their competitors did. That doesn’t have to be the case anymore. Unlike product and service innovations, business-model innovations travel well from industry to industry
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Oracle Commerce Cloud
Published By: JBoss Developer     Published Date: Jan 25, 2016
Each Red Hat® JBoss® BRMS subscription provides a compelling combination of technology, including a business rules management system (BRMS), complex event processing (CEP), system management, and an application platform to run it all on. In comparison, IBM Operational Decision Manager provides BRMS and CEP capabilities. Check out the differences between Red Hat JBoss BRMS 6 and IBM Operational Decision Manager 8.5.1. in this competitive review.
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red hat jboss brms, cep, system management, application platform, application developers, business rules
    
JBoss Developer
Published By: Dynatrace     Published Date: Dec 16, 2015
Leaders are 2.5x more likely to exceed profitability, market share and productivity goals through DevOps. You know you need to adopt a continuous and collaborative IT delivery model to meet the ever-increasing market demands for more features faster and remain competitive.
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dynatrace, application, deployment, devops, it delivery model
    
Dynatrace
Published By: CA Technologies     Published Date: Jul 13, 2015
Issuers need to balance eCommerce payment transaction security and a smooth customer checkout experience. The crux of the matter is how to provide a seamless checkout experience for legitimate customers so they won’t abandon their transaction or use a different form of payment while at the same time stopping illegitimate attempts to transact. The use of behavior-based authentication to determine which transactions should be impacted by requiring the customer to go through additional means of authentication is critical for reducing customer friction while creating better assurance that the transaction is legitimate. Rules are an important component when providing this risk- and behavior-based authentication. When models are added, and used to guide the application of risk-based rules, the impact upon illegitimate authentication attempts can be greatly increased while the impact on legitimate customers is decreased, providing a better experience for the cardholder and loss reduction for
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ecommerce, 3dsecure, risk analytics, behavioral
    
CA Technologies
Published By: Akamai Technologies     Published Date: Mar 10, 2016
The web application firewall (WAF) is among the most complex security technologies on the market today. The complexity of managing a WAF includes a pre-defined list of rules to identify thousands of potential exploits, intelligence about new attack vectors, and identifying malicious HTTP requests from legitimate HTTP traffic. Read this white paper to learn how to combine attack detection with threat intelligence using our cloud platform and managed security services to better protect your web applications.
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akamai technology, web application security, http, best practices
    
Akamai Technologies
Published By: CA Technologies     Published Date: Sep 13, 2017
"GDPR, the General Data Protection Regulation has just been signed into law and enacts new rules and stiff penalties for any company who misuses or loses European Union (EU) citizens’ personal data. This sweeping legislation has expanded the definition of personal data and puts IT and testing departments on high alert to safeguard personal data, across development and testing environments. Test data management, the process of obtaining and distributing test data for development teams, takes on greater urgency as the GDPR deadline looms. Solid test data management practices will be key to overcoming compliance roadblocks and avoiding huge fines associated with GDPR. Utilizing new ways in which test data can be generated, distributed and managed will be pivotal role to meeting this regulation. In this webcast, Vanson Bourne and CA will present the results of their highly anticipated GDPR readiness survey of 200 corporations in North American and the UK. Join us to learn more about: •Th
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CA Technologies
Published By: Progress     Published Date: Mar 06, 2017
The old rules no longer apply. Digital technologies have radically transformed the business landscape, yet many organizations have completely ignored this reality. A new survey of IT decision makers found 96% see digital transformation as important or critical, yet 55% say they have one year or less to respond before they financially suffer. By failing to prepare for new technologies, devices and systems, organizations have threatened their own survival.
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digital transformation, new technology, customer experience, web content management, content management sytems
    
Progress
Published By: Progress     Published Date: Oct 09, 2017
"The old rules no longer apply. Digital technologies have radically transformed the business landscape, yet many organizations have completely ignored this reality. A new survey of IT decision makers found 96% see digital transformation as important or critical, yet 55% say they have one year or less to respond before they financially suffer. By failing to prepare for new technologies, devices and systems, organizations have threatened their own survival. The Digital Ultimatum, is your first step towards building a future-proof organization that optimizes the customer experience and routinely achieves organizational excellence."
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Progress
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
That’s why we’ve taken some of the old business preconceptions – whether service specific or not - ripped them up and rewritten five new business rules, designed to debunk some time-honoured myths and help you and your organisation take a leap towards that much-feted goal of customer centricity. Read on for the new rules we recommend, maybe take those and mix them with your own, why not share them @OracleCX? At a minimum we hope these new ways of looking at business will help provoke the questions you, and others, need to ask of your organisation – in fact, we’ve included key questions that will help provoke some conversations, so you can start to build a picture of what’s going well and where there may be room for more discussion and investigation.
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customer service, customer behavior, sla, service metrics, business outcomes, vision for delivery, digital customer
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
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cloud, supply chain management, scm, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Wasabi     Published Date: Oct 26, 2017
At Wasabi, we believe that storage should be simple, inexpensive, interchangeable, reliable, fast and readily available to anyone who needs it. Just like bandwidth or electricity. Not only that it is mission critical. As data storage needs grow, both in terms of volume and leverage-ability, next generation cloud storage will become more and more of a necessity. In this White Paper Wasabi discusses that and more through their ‘5 Immutable Laws for Storing ALL Your Data in the Cloud.’ Free Trial Available: 1 TB. 30 Days. No Credit Card Required.
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cloud storage, big data, hot storage, data protection, amazon s3
    
Wasabi
Published By: Intel     Published Date: Dec 13, 2018
Robots play a key role in achieving manufacturing efficiencies and reducing labor intensive operations across diverse industries. Traditional machine vision has its limitations, however—typically, it can only conduct defect detection and classification based on fixed rules and work in fixed environments. To add on, the complexity of robotic system design poses challenges for many manufacturers to identify and integrate subsystems from multiple vendors. The future of robot and machine solutions is a production environment where devices, machines, robots, and sensors are interoperable. Find out how NexCOBOT integrates AI-driven vision capabilities into robotics to improve quality and accuracy over traditional machine vision—as well as providing an open and modular solution for users to develop a robot control system that best fits their particular application requirements.
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Intel
Published By: athenahealth     Published Date: May 24, 2012
Health care providers cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.
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healthcare, cost, ibm, asset management, service management, technology, health analytics, business intelligence, financial / revenue cycle management, claims processing
    
athenahealth
Published By: RelayHealth     Published Date: Mar 29, 2013
Operating Rules Countdown: Enforcement Action Began April 1 - The Centers for Medicare and Medicaid Services (CMS) announced in January that enforcement action for Phase I and II Operating Rules was delayed until March 31, 2013. This phase of Operating Rules is related to enhanced delivery and content of eligibility and claim status responses.
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operating, medicare, services, rules, eligibility, claim
    
RelayHealth
Published By: Concur ENT     Published Date: May 11, 2018
VAT rules can be complex, HMRC – a gauntlet. In this eBook, we demystify some of the facts around compliance, tax and expense management. The British economy has gone from boom to bust. The recession followed by a long period of austerity and caution has altered spending behaviours while the government has increasingly cracked down on tax evasion and fraud. HMRC has become more focused on assisting businesses of all sizes to comply with their policies and implement good governance when it comes to finances. Nevertheless, the reality can sometimes be confusing and the penalties for getting it wrong – severe. Many businesses outsource their tax management to experts or muddle through, running the risk of non-compliance. There’s a real need for unambiguous, helpful advice about expenses, VAT and HMRC compliance. We’ve created this guide to help shine some light on the processes, practices and behaviours around tax and expenses based on some of the frequently asked questions we receive. Wh
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Concur ENT
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