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Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
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ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
    
IBM
Published By: IBM     Published Date: Apr 17, 2009
Integrate facilities and IT. Realize the value of the green data center.As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in today’s data centers, and how IBM Tivoli® solutions can help optimize energy use.
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ibm, green data center, ibm mbi, data center costs, cost savings, consolidation, energy use, ibm tivoli, power, cooling, service level objectives slos, service level agreements, slas, ip enablement everywhere, thermal metrics, maximo, spatial asset management, ibm totalstorage, energy consumption
    
IBM
Published By: Stratus Technologies     Published Date: Feb 12, 2008
Application vulnerabilities and risks must be weighed to identify resources, performance requirements and service level objectives to ensure business continuity. Using real-world case studies, this white paper examines Information Lifecycle Management (ILM) best practices for disaster preparedness.
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risk management, vulnerability, info management, information management, best practices, disaster recovery, stratus, stratus technologies
    
Stratus Technologies
Published By: NexGen     Published Date: Feb 09, 2015
The nature of the financial services industry places a myriad of international compliance requirements on a company's IT team, as well as an expectation by its customers to deliver the high test levels of performance and reliability. To survive and thrive, businesses in the industry must not only keep pace with customer demand but gain competitive advantage. Those demands mean the IT team must be at the forefront of adopting emerging technologies. This is certainly true for Orangefield Columbus, who recently experienced significant growth in its multiple databases which led to the serious performance degradation of its existing storage system. By focusing on a proactive data management storage array, Orangefield was able to eliminate resource contention. Download now and examine Orangefield's journey to find a solution that would meet, and exceed, their performance and capacity requirements.
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nexgen, vmware, citrix, flash, financial services
    
NexGen
Published By: CDW     Published Date: Apr 04, 2016
A critical step in moving from a shared virtualized environment toward a private cloud is the transition from infrastructure optimization to service optimization. NetApp’s design approach, technologies, and ecosystem integration build upon our storage efficiencies to deliver service-level efficiencies using centralized, policy-based management and automation. With NetApp® OnCommand® Workflow Automation, an efficient service-oriented approach can be implemented that enables storage provisioning, data protection, and operational processes to be integrated and automated. As a result, enterprises can meet workload service-level requirements while greatly reducing management costs and improving business agility.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
As organizations evolve from virtualized infrastructures to private clouds, IT management must measure success by the efficiencies of the infrastructure in providing end users with flexible and cost-effective services and service levels. NetApp® OnCommand® Insight storage resource management software provides service analytics that help enterprises manage the complexity of this transition. OnCommand Insight provides a holistic view into complex multivendor and multiprotocol storage services and powerful analytics to help organizations fully leverage the promise of cloud computing.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, analytics
    
CDW
Published By: Box     Published Date: Jan 16, 2015
The nature of the financial services industry places a myriad of international compliance requirements on a company's IT team, as well as an expectation by its customers to deliver the high test levels of performance and reliability. To survive and thrive, businesses in the industry must not only keep pace with customer demand but gain competitive advantage. Those demands mean the IT team must be at the forefront of adopting emerging technologies. This is certainly true for Orangefield Columbus, who recently experienced significant growth in its multiple databases which led to the serious performance degradation of its existing storage system. By focusing on a proactive data management storage array, Orangefield was able to eliminate resource contention. Download now and examine Orangefield's journey to find a solution that would meet, and exceed, their performance and capacity requirements.
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nexgen, vmware, citrix, flash, financial services
    
Box
Published By: DocuSign     Published Date: Mar 23, 2016
In today’s digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but financial services firms need solutions that offer bank-level security, regulatory compliance, operational efficiency, and a positive end-user experience. Read the report and discover the top 10 reasons why Financial Services firms choose DocuSign for their Digital Transaction Management and esignature solution.
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DocuSign
Published By: CDW - NetApp     Published Date: Apr 07, 2016
A critical step in moving from a shared virtualized environment toward a private cloud is the transition from infrastructure optimization to service optimization. NetApp’s design approach, technologies, and ecosystem integration build upon our storage efficiencies to deliver service-level efficiencies using centralized, policy-based management and automation. With NetApp® OnCommand® Workflow Automation, an efficient service-oriented approach can be implemented that enables storage provisioning, data protection, and operational processes to be integrated and automated. As a result, enterprises can meet workload service-level requirements while greatly reducing management costs and improving business agility.
Tags : 
cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW - NetApp
Published By: CDW - NetApp     Published Date: Apr 07, 2016
As organizations evolve from virtualized infrastructures to private clouds, IT management must measure success by the efficiencies of the infrastructure in providing end users with flexible and cost-effective services and service levels. NetApp® OnCommand® Insight storage resource management software provides service analytics that help enterprises manage the complexity of this transition. OnCommand Insight provides a holistic view into complex multivendor and multiprotocol storage services and powerful analytics to help organizations fully leverage the promise of cloud computing.
Tags : 
cloud management, cloud services, cloud management, it infrastructure, cloud application, analytics
    
CDW - NetApp
Published By: Dell Software     Published Date: Oct 03, 2013
In an ever-changing world, DBAs are managing more complex, business-critical systems. With demands of high performance and around-the-clock uptime, how can they keep providing maximum service levels? Advanced performance management is the answer. Learn more – read this Dell Software white paper.
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dell, cross platform, dba, business-critical systems, high performance, software, technology, oracle
    
Dell Software
Published By: uptime software     Published Date: Dec 06, 2007
Discover the three key reasons how enterprise IT dashboards can deliver highly valuable information to your organization in an easy to use format and provide simple processes that will turn dashboard data into actionable IT decisions.
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server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure, systems management, network management, uptime, server uptime, downtime, dashboarding, reporting
    
uptime software
Published By: uptime software     Published Date: Dec 06, 2007
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
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server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure, systems management, network management, uptime, server uptime, downtime
    
uptime software
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: Singtel     Published Date: Oct 28, 2014
Achieve network visibility with SingTel Global Delivery Platform. Empower your network with Service Level Guarantee accountability and management across SingTel and our Strategic Partners’ networks.
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singtel, vpn, wan, lan
    
Singtel
Published By: Singtel     Published Date: May 01, 2013
Achieve network visibility with SingTel Global Delivery Platform. Empower your network with Service Level Guarantee accountability and management across SingTel and our Strategic Partners’ networks.
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singtel, vpn, wan, lan, infrastructure, networking, global business
    
Singtel
Published By: Egencia     Published Date: May 08, 2015
In this white paper we will review the four essential features your travel management program needs: • Balancing cost savings and customer service • Implementing intelligent, high-level technology • Maximizing supply relationships • Getting the most from account management
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travel management program, customer service, account management, travel management company
    
Egencia
Published By: Safari Books     Published Date: Jun 08, 2009
ITIL Version 3 Best Practices has expanded the concept of IT service delivery from day-to-day operations of those services to the Service Lifecycle. ITIL Version 3 Best Practices includes five lifecycle phases (each with its own guidebook): Strategy, Design, Transition (which covers implementation and change), Operations and Continual Improvement.
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safari books online, government, it service management, itil, version 3, best practices, strategy, design, transition, maintenance, office of management and budget, omb, sox, sarbanes-oxley, it operations, service strategy, service design, service level management, slm, operational level agreements
    
Safari Books
Published By: Safari Books     Published Date: Jun 08, 2009
IT and business leaders today can no longer look at IT simply as a cost center, it is now a vital part of business success. Improving the efficiency of IT and improving the measurement of its impact on business performance are at the forefront of managers' concerns. Access to ITIL books can be instrumental in providing the methodology for IT improvement. Learn more today!
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safari books online, government, it service management, itil, version 3, best practices, strategy, design, transition, maintenance, office of management and budget, omb, sox, sarbanes-oxley, it operations, service strategy, service design, service level management, slm, operational level agreements
    
Safari Books
Published By: Bocada     Published Date: Aug 21, 2009
The paper then reveals a methodical, step by step process for implementing an SLA, from drawing up the initial requirements, to using the SLA to drive continuous improvements that are squarely focused on strategic business value.
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service level, sla, service level agreement, service-level agreement, business management, business value, service management, itsm, bocada, bocata
    
Bocada
Published By: IBM     Published Date: Aug 21, 2008
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
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itil, best practices, service management, asset management, ibm, ibm mi, ibm grm
    
IBM
Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : 
ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
    
IBM
Published By: Indicative Software     Published Date: Aug 24, 2007
Learn about agent-based versus agentless monitoring approaches to enterprise management, and how a combination of data collection technologies can realize the benefits of both.
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enterprise management, enterprise monitoring, data collection, data collection engines, agent-based monitoring, agentless monitoring, performance monitoring, application performance, synthetic monitoring, passive monitoring, active monitoring, service level management, service management, systems management, indicative
    
Indicative Software
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Today’s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: CA ITAM     Published Date: Sep 09, 2008
Robin Bloor addresses the business value to be derived by evaluating key client management processes such as asset management, service management, change management, security and integration/automation against four maturity levels. Read this white paper to learn how to align your people, processes and technology to elevate the maturity of your client management.
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CA ITAM
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