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Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
"The state of chatbots has quickly evolved from a fad to an essential part of corporate strategy. No longer a nascent technology, chatbots have matured into solutions that enterprises across industries are taking seriously. But how do we distinguish a simple chatbot from human-like, AI- driven conversational solutions that we now see businesses adopting? In this three part series, we will examine what it means to deploy “Conversational A.I.” for the enterprise"
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Group M_IBM Q3'19
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: U.S. Cellular     Published Date: Aug 12, 2019
Are you ready to implement field service solutions, but don’t know where to begin? Getting started is actually very easy. All you need to do is choose the solutions that work best for your business. In this easy-to-read white paper, you’ll learn about three simple ways you can build the best possible field service solution for your business. Whether you’re planning to dive in headfirst, or dip your toes in the water, you can find optimal solutions for your current and future needs. Check out the white paper and discover how you can use field service management solutions to your advantage!
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U.S. Cellular
Published By: Akamai Technologies     Published Date: Sep 12, 2017
Online images used to be simple. In the past, they weren’t the focal point of a page — there were only a handful of images on a given page and all users were viewing online images on a desktop with dial-up. That has all changed. Today’s web pages are dynamic, filled with images and viewed by end users on different devices with varying connectivity. As audience expectations for rich web experiences have grown, so has the requirement to deliver increasingly image-heavy web applications. The problem? The cost and complexity of creating, storing, and delivering web images tailored for every device poses a significant challenge for businesses, but failing to address the increasing diversity across devices and networks will lead to a poor and inconsistent user experience. Current solutions don’t solve this problem completely.
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cloud image management, online images, web applications, devices, web experience
    
Akamai Technologies
Published By: Cisco     Published Date: Jul 08, 2016
What You Will Learn: Over the years we’ve all heard claims of simple, seemingly magical solutions to solve security problems, including the use of sandboxing technology alone to fight advanced malware and targeted threats. This paper explores: • Where sandboxing technology stands today • Why it fails to meet the needs of organizations • What’s needed for effective malware analysis
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Cisco
Published By: CA Technologies     Published Date: Jan 09, 2015
This paper provides an overview of new APIs risks, and offers five simple solutions to counter the common threats. By adopting a secure API architecture from the beginning, organizations can pursue an API strategy more safely and securely — and reap the benefits of agile integration promised by this exciting new technology.
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apis, risks of apis, apis can increase organization's risks, api security
    
CA Technologies
Published By: Akamai Technologies     Published Date: Sep 11, 2017
Bots are responsible for 30% to 70% of website traffic. They have many purposes, range from good to middling to bad, and from simple to sophisticated. Bot management solutions vary a lot too. Vendors say they can solve your bot problems. Can they? The bot management market is evolving, with many vendors of different sizes, experiences and capabilities. It’s important to solve your bot problems without getting in the way of business. In this ebook, you’ll get insight into how to evaluate bot management solutions and understand what the differences mean for you.
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credential abuse, bots, marketing, bot management, bot solutions
    
Akamai Technologies
Published By: Arkadin     Published Date: Nov 20, 2018
Are you considering cloud-based video conferencing? Organizations today are seeking simple HD video conferencing solutions with a seamless and consistent user experience across devices. Preparation is key in realizing the benefits of cloud-based video conferencing, so we've put together a list of the most important items to consider to help get you started.
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virtual, cloud, cloud-based, video, hd video, conferencing, preparation, solutions
    
Arkadin
Published By: CA Technologies     Published Date: Aug 22, 2017
APIs are an emerging technology for integrating applications using web technology. This approach is exploding in popularity because it builds on well-understood techniques and leverages some existing infrastructure. But it is a mistake to think we can secure APIs using the same methods and technology that we used to secure the conventional, browser-centric web. While it is true that APIs share many of the same threats that plague the web, they are fundamentally differently and have an entirely unique risk profile that you need to manage. This eBooklet provides an overview of these new risks, and offers five simple solutions to counter the common threats. By adopting a secure API architecture from the beginning, organizations can pursue an API strategy more safely and securely — and reap the benefits of agile integration promised by this exciting new technology.
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CA Technologies
Published By: Juniper Networks     Published Date: Jun 22, 2017
Juniper Networks works with leading companies around the world to increase the service agility of their networks. With simple, open, and smart networks, financial services firms can bring innovative new services to market faster and at lower costs. They can leverage Juniper’s expertise, experience, and partner ecosystem to build agile, service-aware networks. Juniper is a leader in high-performance, highly reliable routing, switching, and security, with solutions deployed in some of the most complex networks in the world across banking, capital markets, and insurance providers. A broad ecosystem of solution, services, delivery, and consulting partners can provide businesses with a complete offering that enables innovation.
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financial services, financial security, data security, cloud security, network security, business protection
    
Juniper Networks
Published By: VMware     Published Date: Oct 12, 2018
With the benefits quickly stacking up, it’s easy to understand why Gartner stated HCI (Hyper-Converged Infrastructure) as one of the hottest trends in data centre infrastructure. HCI is intended to reduce infrastructure complexity and cost, whilst enhancing scalability, agility and operational efficiency. This consolidated infrastructure enables organizations to leverage the software layer by using low cost commodity hardware, while reducing concerns around vendor lock-in, to form a seamless software- defined IT infrastructure environment well suited to today’s IT challenges. Simple to use and manage, without specialists and more cost-effective than most traditional solutions, it’s easy to understand why more organisations are making the move from traditional architecture to Hyper-Converged Infrastructure. Submit the form to view the infograph to discover the benefits and whether this solution is right for you.
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VMware
Published By: Sage Software (APAC)     Published Date: May 02, 2018
Forward-looking enterprises are deciding to replace their legacy systems with more modern enterprise management solutions that provide a better way to manage the entire business, at a lower cost and on a global scale. Sage Business Cloud Enterprise Management solution is changing how enterprises compete and grow, by delivering faster, simpler and flexible enterprise management, at a fraction of the cost and complexity of typical enterprise ERP systems. Break free from the constraints of traditional ERP solutions and discover how Sage Business Cloud Enterprise Management can accelerate your business.
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Sage Software (APAC)
Published By: ClickExpress     Published Date: May 01, 2013
Deploying a mobile workforce solution used to be a major undertaking. Today, it’s easy. You don’t need any specialized devices; management software is cloud-based, and training is short and simple. In other words, obstacles of the past have disappeared, and now is the time to implement mobile workforce solutions for organizations with between 15 and 250 mobile workforce. In this brief, you’ll see why it’s easier than ever to implement software solutions for mobile workforce.
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mobile, workforce, solution, organizations, mobile, implement, software
    
ClickExpress
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
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cloud, supply chain management, scm, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: VMware     Published Date: Jun 28, 2019
With the benefits quickly stacking up, it’s easy to understand why Gartner stated HCI (Hyper-Converged Infrastructure) as one of the hottest trends in data centre infrastructure. HCI is intended to reduce infrastructure complexity and cost, whilst enhancing scalability, agility and operational efficiency. This consolidated infrastructure enables organizations to leverage the software layer by using low cost commodity hardware, while reducing concerns around vendor lock-in, to form a seamless software- defined IT infrastructure environment well suited to today’s IT challenges. Simple to use and manage, without specialists and more cost-effective than most traditional solutions, it’s easy to understand why more organisations are making the move from traditional architecture to Hyper-Converged Infrastructure. Submit the form to view the infograph to discover the benefits and whether this solution is right for you.
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VMware
Published By: IBM APAC     Published Date: Jul 19, 2019
Today’s IT organisations want simple, flexible storage infrastructures. IBM’s Storwize V5000 family of solutions are a fast, highly flexible, easy-to-use virtualised storage system that helps businesses to meet the challenges of rapid data growth in the context of limited IT budgets. This ESG report looks at the role the IBM Storwize V5000 family can have on addressing the storage needs of companies today.
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IBM APAC
Published By: Applause Israel     Published Date: Jun 19, 2018
obile Payments have emerged as a catalyst for transactions across all markets. In underdeveloped markets, mobile payment technology is enabling businesses to sell products and services to consumers that had previously been out of reach. In developed markets, it has made the process of purchasing products and services even simpler. PayPal, one of the most popular digital payment solutions on the market, facilitated $66 billion in payment volume throughout 2015, and now has 188 million active registered user accounts across the US. Furthermore, Statista projects that mobile payments will account for more than $210 billion in transactions by 2019. Mobile payment technology is a step forward in the process of connecting businesses to the people they are serving. However, some merchants will find themselves miles behind their competitors by the time the transition to mobile payments is complete. The reason? A failure to implement the correct mobile payment strategy. An ever-increasing numbe
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Applause Israel
Published By: Dassault Systčmes     Published Date: Jul 21, 2017
Product Lifecycle Management (PLM) software can help your company keep up with the increasing complexity of developing today’s high-tech products. While smaller companies may use relatively simple Product Data Management (PDM) tools, larger companies rely on full-featured PLM systems that help automate processes and share data across global supply chains. Mid-size companies can feel stuck because PDM is too basic, but PLM feels out of reach. This resource will help you: • Recognize why “simple” solutions fall short and do not support your capabilities • Better connect to customers and the supply chain • Drive higher product development speed • Get started with the right PLM solution Midsize manufacturers need a system that quickly delivers the core capabilities they need to streamline product development but also gives them room to grow value over time. So, what’s the right size PLM to fit a midsized high-tech company? Download this resource and take a look.
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product solutions, lifecycle management, tech products, data management tools, pdm, plm, process automation, product development speed
    
Dassault Systčmes
Published By: Redstor UK     Published Date: Mar 12, 2018
Backup and recovery have been a constant for organisations over the years, often not seen as glamorous aspects of an IT environment but as solutions that are necessary all the same. Environments have changed over the years and the focal use for backups have changed with them, although your solutions may not have. Taking a simple off-site backup, whether this be to disk, tape or other removable media, would once have been the last line of defence for data protection. Solutions were reliable and ensured data could be recovered in a timely manner.
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recovery, backup, infrastructure, security, data
    
Redstor UK
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Claravine     Published Date: Jan 03, 2019
Marketers have long struggled with the simple task of knowing which marketing spend is truly effective, and how to optimize that spend. At the heart of the issue lies the challenge of ensuring the data quality and consistency exists to make decisions based on real intelligence. Why is this a problem? First, effective tracking is reliant on the consistent, complete application of campaign tracking codes and associated metadata, which has traditionally been a manual, ungoverned process. Adding to this complexity has been the dramatic expansion of digital marketing point solutions, and the disparate teams expected to execute across each of these channels and geographies. The result is what you would expect—highly inaccurate, incomplete, and inconsistent data that must be manually cleaned before reporting is possible. Fortunately a solution exists. Progressive marketing leaders are implementing Digital Experience Data Management (DXDM), ensuring the rich, consistent insights critical to ma
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Claravine
Published By: Akamai Technologies     Published Date: Jul 02, 2018
Which bot management solution is right for you? Bots are responsible for 30% to 70% of website traffic. They range from good to middling to bad, and from simple to sophisticated. Many bot management vendors say they can solve your bot problem. But can they really? This e-book provides guidance on how to evaluate bot management solutions and understand what the differences mean for you and your customers. We cover the top 10 things to consider when selecting a bot management solution, from accuracy and API protection to flexibility and resilience over time.
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Akamai Technologies
Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalise self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
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