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Published By: IBM     Published Date: Mar 30, 2017
This report details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Forrester chose to evaluate the overall strategies of these providers across criteria like global footprint, service-level agreements, mobile support, enterprise readiness, and more. This report and associated Excel model highlight the key criteria CIOs and their staffs should evaluate when looking at prospective providers of online collaboration services. Download now to learn more!
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forrester, cloud, online collaberation, it management, cloud strategies
    
IBM
Published By: IBM     Published Date: Apr 18, 2017
There are myriad software products, from complete CRM platforms that offer analytics to standalone or add-on software products that focus solely on analytics. There are analytics apps that can be added to your existing CRM platform. Or there’s the option to outsource analytics to a growing number of service providers. “The technologies are changing rapidly. There are a zillion startups offering either new tools or technologies, so it is kind of hard to navigate,”Mike Gualtieri, an analystfor Forrester Research Inc. in Cambridge, Mass., said in a recent webcast on analytics. “There isn’t just one platform that you’re going to need. There’s a whole ecosystem of platforms.” Having the right people on staff who know how to use the technology is equally important, analysts say. Analytics aren’t just for statisticians anymore—they’re used by sales, marketing and customer service teams in daily decision making.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM
Published By: IBM     Published Date: May 01, 2017
Today's mobile landscape is very much a moving target. IT managers must keep track of all types of devices and platforms, hundreds if not thousands of applications and a threat landscape that changes by the minute. In this ever-changing environment, IT staff often find themselves drowning in mobile minutiae, overwhelmed by mountains of endpoint data but unable to extract meaning from it or make business decisions based on it. The tactical challenge of keeping infrastructure and business data secure while keeping workers productive each day takes precedence. And even then, IT managers can find themselves choosing between security and productivity as they decide how best to spend limited time and resources. This whitepaper will guide you how to get deep visibility into relevant endpoint data within the platform, granting actionable intelligence that can have a measurable impact on your organization.
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it staff, applications, business data, data security, it managers, endpoint data, device, platforms
    
IBM
Published By: IBM     Published Date: Jul 06, 2017
Effectively using and managing information has become critical to driving growth in areas such as pursuing new business opportunities, attracting and retaining customers, and streamlining operations. In the era of big data, you must accommodate a rapidly increasing volume, variety and velocity of data while extracting actionable business insight from that data, faster than ever before. These needs create a daunting array of workload challenges and place tremendous demands on your underlying IT infrastructure and database systems. In many cases, these systems are no longer up to the task—so it’s time to make a decision. Do you use more staff to keep up with the fixes, patches, add-ons and continual tuning required to make your existing systems meet performance goals, or move to a new database solution so you can assign your staff to new, innovative projects that move your business forward?
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database, growth, big data, it infrastructure, information management
    
IBM
Published By: IBM     Published Date: Jul 02, 2018
Businesses are struggling with numerous variables to determine what their stance should be regarding artificial intelligence (AI) applications that deliver new insights using deep learning. The business opportunities are exceptionally promising. Not acting could potentially be a business disaster as competitors gain a wealth of previously unavailable data to grow their customer base. Most organizations are aware of the challenge, and their lines of business (LOBs), IT staff, data scientists, and developers are working to define an AI strategy. IDC believes that this emerging environment is to date still highly undefined, even as businesses must make critical decisions. Should businesses develop in-house or use VARs, systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some hybrid form? Can they use existing infrastructure, or do AI applications and deep learning require new servers with new capabilities? We believe that many of these questions can be
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IBM
Published By: IBM APAC     Published Date: Aug 25, 2017
The world of business analytics is evolving rapidly, and while there are multiple emerging trends of note, two stand out as particularly impactful. First, there is an expanding and increasingly diverse audience of users that are becoming more analytically active. From mid-level Line-of-Business staff to senior executives on mahogany row, more users in more job functions are taking an increased level of ownership in the insight that fuels their decisions and the underlying data that supports that insight.
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data integration, data security, data optimization, data virtualization, database security
    
IBM APAC
Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC
Published By: IBM Corporation     Published Date: Jun 28, 2011
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
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service desk management, problem management, incident and access management, incident management process, incident management software, ptak noel & associates, it operations, service desk management
    
IBM Corporation
Published By: IBM MaaS360     Published Date: Apr 15, 2015
With Mobile Device Management (MDM) healthcare can rest easy that staff, doctors and nurses are equipped to deal with all emergencies.
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fiberlink, mobile users, strategy, app enabled, scalability, security, device management, enterprise, byod, healthcare
    
IBM MaaS360
Published By: IBM Software     Published Date: Aug 04, 2010
Hear from Security Executive, Jack Danahy, of IBM's Rational Software Group explain why and how to hold your outsourced partners accountable to delivering secure code.
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ibm ouncelab, network security, security management, security standards, service-oriented architecture, windows xp, business operations, security, recruitment & staffing, outsourcing & subcontracting, outsourcing, outsource, labor relations, it operations, human resources, human capital management
    
IBM Software
Published By: IBM Software     Published Date: Oct 04, 2011
With a network of more than 200 stores across Canada, Giant Tiger wanted to find a better way to align local financial and operational planning with central corporate objectives. Learn how they automated budgeting and forecasting processes and enabled store-based users to enter actual data directly into the system via a simple web interface to reduce the budgeting cycle by up to 85 percent, save approximately 220 hours per month for store-based staff, and receive a full return on investment within 24 months.
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customer, perfomance management, technology, ibm, planning objectives, budget, forecasting, investment
    
IBM Software
Published By: iCims     Published Date: Oct 02, 2015
In this recorded webinar presented by iCIMS you will learn how implementing recruitment technology will help improve the candidates experience while giving recruiters all the tools they need to hire top talent.
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icims, recruiting, staffing, recruitment advertising, new hires, onboarding, recruitment reporting, talent platform, icims connect, hire expectation, leverage data, review candidates
    
iCims
Published By: iCims     Published Date: Dec 06, 2013
In this recorded webinar you will learn how implementing iCIMS Onboard will help increase your onboarding efficiencies while increasing new hire engagement with branded onboarding portals.
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icims, onboarding, eeo, hiring, new hire paperwork, staffing, new hires, onboarding, talent platform, icims connect, hire expectation, leverage data, review candidates
    
iCims
Published By: iCims     Published Date: Mar 06, 2014
In this whitepaper, explore how cutting-edge video technology can be leveraged to optimize all aspects of the recruitment process: • Video as a Candidate Engagement Tool • Video as a Screening Tool • Video as an Interviewing Tool • Video as an Onboarding Tool Now is the perfect time to dive deeper into modern video technology to see what video can do to support your recruiting staff, your candidate engagement, and your bottom line.
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video recruiting, candidate engagement tool, human resources, hr technology, icims
    
iCims
Published By: iCims     Published Date: Oct 27, 2014
The "15 Tips for 2015" eBook will help you gain valuable insight into what your recruitment strategy is missing and what can set you up for success in 2015.
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icims, recruiting, staffing, hiring, technology tips, recruitment, hr technology, technology candidates, manage talent, strong employees, recruitment strategy, talent platform, talent aquisition
    
iCims
Published By: iCims     Published Date: Apr 01, 2015
Achieving your strategic goals starts with finding the best-fit recruitment technology for your business. Learn how iCIMS' solution can give you the competitive advantage in today's hiring landscape.
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recruiting, staffing, hiring
    
iCims
Published By: iCims     Published Date: Apr 01, 2015
In order for your organization to recruit and maintain top talent, you need modern, specialized recruitment technology that is designed to meet today's talent acquisition challenges. Learn what to look for when evaluating talent acquisition software in our free whitepaper.
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recruiting, staffing, hiring
    
iCims
Published By: iCompass Technologies     Published Date: Feb 06, 2015
You know every tax dollar counts: The post-recession drop in funding coupled with mounting financial commitments and legislative demands for improved access to information leave no choice but to make operations more efficient. Agenda automation software eliminates manual tasks associated with creating, distributing, and publishing agendas, reduces the prep time (by as much as 50% or more) and associated costs of meetings while introducing a flexibility that makes tight deadlines easier to manage. The impact is far reaching, from improved transparency to freeing up staff time to work on other priorities. It not only pays for itself in paper savings, it brings money back into the budget—from $300 to $1000 per meeting, depending on the size of the organization. Learn more about how easy it can be to automate your meeting agendas, and what you can get back as a result.
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agenda management, meeting management, meeting management software, records management, records management software, paperless document management, local government transparency, agenda automation, local government software, municipal government software, city government software, e-government software, digital governing, agenda automation software, citizen engagement software, government transparency initiatives, granicus, iqm2, agenda pal, novus agenda
    
iCompass Technologies
Published By: IEX     Published Date: May 27, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
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call center management, customer service, workforce management, contact management, iex, contact center, call center
    
IEX
Published By: Indeed.com     Published Date: Sep 04, 2009
Learn how to effectively track, measure, and maximize the return on investment (ROI) of your online recruitment budget with this white paper by Indeed.com.
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indeed.com, recruiting, analysis, roi, recruitment, staffing, track, measure
    
Indeed.com
Published By: Infoblox     Published Date: Jun 11, 2012
Companies require products that offload routine functions from the technology staff so that they can focus on more-important tasks. Download this whitepaper to learn what automation can do for you.
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infoblox, time, value, network, network automation, automation, tasks, productivity, configuration, infrastructure, enterprise, enterprise network, compliance
    
Infoblox
Published By: Infor     Published Date: Mar 03, 2017
It is the best of times and the worst of times for elite finance professionals in mid- to largesized organizations. With demands for more information, faster, going nowhere but up, and finance departments playing an increasingly strategic role in determining business direction, CFOs, Controllers and their staffs are finding themselves intellectually stimulated and exhausted in equal measure.
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finance, cfo, finance process, data analysis, risk management
    
Infor
Published By: Infor     Published Date: Mar 07, 2017
Financial reporting teams, often led by Controllers, face mounting pressure to provide accurate, useful, and timely data, while also decreasing turnaround time and costs. Regulatory agencies don’t care if an organization is short of staff or if its financial management system amounts to a collection of spreadsheets.
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Infor
Published By: Information Builders     Published Date: Sep 24, 2008
Business Intelligence helps retailers, warehouse staff, customer services agents, and your value chain realize new innovations, improve margins, and propel profits to new heights. Learn how Ace Hardware, Food Lion, and others leverage our software.
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information builders, infobuilders, business intelligence, soa, roi, crm, marketing value
    
Information Builders
Published By: Infosys     Published Date: May 21, 2018
June 28 is Ukrainian Constitution Day. It is also one of the longer days of the year - and in 2017, for the staff at one multinational corporation, it certainly felt that way. They arrived at work to find computers locked by the Petya ransomware. Would the company grind to a halt? Would they be held to ransom? How could they prevent it from happening again? These were the questions. Infosys was hired to provide the answers.
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ransomware, security, computer, corporation, business, enterprise
    
Infosys
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