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Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
The increasing popularity of self-service for today’s always on, always connected consumer, is both breathing new life into and making new demands of the contact center and customer facing staff. Learn how with our agent desktop, KANA customers are reaping rewards that not only benefit their customers but in turn, benefit their staff and business and allow them to simplify the Service engagement.
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customer service, engagement, self-service, consumer, staff, customer, rewards, benefit, business
    
KANA®, A Verint® Company
Published By: Kaseya     Published Date: Aug 10, 2010
IT professionals need to support users through innovative and cost-efficient IT services but currently lack the budget, staff and tools to meet their goals.
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kaseya pps, automation framework, systems management, it systems management pain points, roi, user satisfaction, automation, it platform
    
Kaseya
Published By: Kindred Hospital Rehabilitation Services     Published Date: Feb 22, 2019
A rehab program is only as good as its staff. Acquiring, retaining and keeping rehab talent engaged is critical for program effectiveness. Staffing issues can burden providers with additional costs and make it hard for them to deliver a consistently high quality of care, but there are key strategies to help relieve the staffing burden. The medical industry is facing a growing talent shortage. Recent estimates predict that America will be short of more than 130,000 doctors by 2025.1 Specialized departments will suffer especially high shortage rates. If healthcare providers want to minimize the impact of this shortage, they must optimize their recruitment and retention practices. This guide details the best strategies for making that happen.
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Kindred Hospital Rehabilitation Services
Published By: Kindred Hospital Rehabilitation Services     Published Date: Jul 10, 2019
Rehab programs will experience a major infux of medically complex patients, including those with neurological conditions, in the coming decades. The drastic increase is being spurred by an aging population. For instance, stroke prevalence is expected to rise by 21% by 2030, and more than 1.2 million citizens are projected to have Parkinson’s disease. This leaves rehab leaders with one signifcant question: What can be done to prepare for the increase of medically complex patients? By evolving to meet the needs of this changing population, rehab programs can successfully meet the challenge, providing patients with the highest level of care while achieving greater performance standards. In this whitepaper, we’ll examine the three areas that drive the greatest impact on treating medically complex patients: • Clinical staff • Tech innovation • Patient and family member experience
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Kindred Hospital Rehabilitation Services
Published By: KPMG     Published Date: Sep 17, 2018
The leadership of a new, marquee pharma manufacturer approached KPMG with a paradox: It was certainly marquee, but not new. As the highly publicized spin-off of a global health services conglomerate, the company began life with $18 billion in annual revenues, an established product pipeline and instant membership in the S&P 100. Reliant on the back-office functions of its parent, it needed to quickly acquire the back-office sinews of a truly stand-alone company: ERP systems and core processes for finance, operations and human resources. During an intensive three-year engagement, KPMG brought the vision of the company’s leaders to life, working towards a target operating model through the disciplined implementation of new systems, processes, training and staffing. The multidisciplinary approach eventually touched the lives of every one of the company’s 21,000 employees, in 170 countries. And as KPMG’s delivered tangible results, something intangible emerged – a new company culture, inde
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KPMG
Published By: Kronos     Published Date: Jul 26, 2017
The use of manual, outdated payroll processes can result in paycheck problems that weaken employee engagement and potentially cause them to quit. Smooth payroll operations support employee engagement initiatives and allow payroll staff to focus on higher-level business goals.
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payroll operations, employee engagement, human resources, business efficiency
    
Kronos
Published By: Kronos     Published Date: May 30, 2018
In this article, learn the implications for companies when they don’t have reliable payroll processes that deliver accurate paychecks and what companies can do to rectify this issue: •Paycheck errors can negatively impact employee engagement •Nearly half of U.S. employees will look for a new job after having two problems with their paycheck •An automated payroll solution enables managers to review employee time daily and manage by exception, increasing payroll accuracy and saving manager and payroll staff time •Email alerts and a robust workflow can identify payroll issues before they become trends Download this informative article to learn more about the impact of payroll errors and the advantages of using an automated Kronos® workforce management solution to create perfect paychecks.
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Kronos
Published By: Kyocera EMEA     Published Date: Mar 18, 2015
The college of North West London has introduced a new print solution to provide high quality printing facilities for staff and students at the lowers possible cost.
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reduce print costs, north west london, kyocera, kyocera solutions, maximise print facilities, printer fleet
    
Kyocera EMEA
Published By: Lenovo and Intel     Published Date: Jan 19, 2017
Students, faculty, and staff are all on the go. In today’s mobile world it only makes sense that teaching and learning are no longer confined to the campus anymore. But to maximize the benefits of a mobile, connected campus, you need a solid plan and infrastructure.
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lenovo, user, business technology
    
Lenovo and Intel
Published By: Lenovo and Intel®     Published Date: Jan 19, 2017
Students, faculty, and staff are all on the go. In today’s mobile world it only makes sense that teaching and learning are no longer confined to the campus anymore. But to maximize the benefits of a mobile, connected campus, you need a solid plan and infrastructure.
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Lenovo and Intel®
Published By: Lenovo and Microsoft     Published Date: Aug 13, 2013
The end of support date for Windows XP – April 8, 2014 – is rapidly approaching, after which the potential for security vulnerabilities will dramatically increase. Companies with many Windows XP machines still in use likely will need help upgrading in this compressed timeframe. Download this checklist to learn about a three-phase solution that can help internal IT staffs quickly and successfully migrate from Windows XP to Windows 7 or Windows 8 with a minimum of disruption to users and the organization.
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effective migration, windows, lenovo, plan, deploy, operate
    
Lenovo and Microsoft
Published By: Lenovo and Microsoft     Published Date: Aug 13, 2013
The end of support date for Windows XP–April 8, 2014 is rapidly approaching, after which the potential for security vulnerabilities will dramatically increase. Companies with lots of Windows XP machines still in use need help upgrading in this compressed timeframe. Lenovo has an answer, as its Image Technology Center (ITC) services along with the Lenovo In-Place Migration (IPM) product can help internal IT staff quickly and successfully migrate from Windows XP to Windows 7 or Windows 8 with a minimum of disruption to users and the organization.
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security, windows 8, windows xp, secure platform, enterprise computing, mdm, client virtualization software
    
Lenovo and Microsoft
Published By: Lieberman Software     Published Date: Mar 27, 2012
Without a reliable method to locate and change its privileged account passwords, Wings Financial was burdened with a variety of security and regulatory problems. Lieberman Software's Enterprise Password Manager solved all of this - find out how!
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privileged identity management, enterprise password management, administrator access control, privilege account management, security management, it security audit, enterprise security
    
Lieberman Software
Published By: Lieberman Software     Published Date: Mar 27, 2012
Download "Why Privileged Identity Management Implementations Fail" to learn how to quickly implement a solution that can both lower your IT staff's workload and protect access to your organization's most sensitive data.
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Lieberman Software
Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
As business becomes more global and teams can often be dispersed across cities or continents, businesses have begun adapting telecommuting as an added corporate culture benefit and as a way to recruit and retain key talent. As a result, managers may find themselves forced to respond to an all-new set of needs and concerns from their staffs. How does the international team leader ensure that the necessary lines of communication stay up when there are thousands of miles and half a dozen time zones separating offices?
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communication, performance, accountability, video conferencing
    
LifeSize, a division of Logitech
Published By: LiveOps     Published Date: Aug 03, 2012
This paper will first discuss the impact of cloud computing, consumerization of IT, and the emergence of social media in driving the transition from traditional on-premises call centers to a superior model, the cloud contact center.
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cloud computing, consumerization of it, consumerization, on-premises call centers, cloud contact center, contact center operations, functionality, cloud-based customer service, mirgation, social media, crm, customer relations management, availability, innovation, scalability, security, self-service, staffing, workforce
    
LiveOps
Published By: LogRhythm     Published Date: Aug 08, 2016
Security threats continue to be more sophisticated and advanced with each day, with the majority often going completely undetected. • Organizations are usually scrambling to keep up and implement new security controls to protect themselves, which adds a new layer of complexity. • With the rise of Advanced Persistent Threats (APTs) and insider attacks, it becomes extremely difficult for security staff to detect all the risks. • Many IT and IT Security staff are already stretched thin by keeping track of many different security technologies that already exist.
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security, technology, best practices, information technology
    
LogRhythm
Published By: LogRhythm     Published Date: Dec 20, 2016
For security analysts, a flow of security alerts is an inevitable consequence of the digital age. Moreover, as alerts can signal business-impacting incidents, the enterprise’s security staff cannot be complacent. Staff must be relentless in gathering logs, setting alert parameters, assessing alert severity, and then prudently responding to incidents with countermeasures.
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security, technology, best practices, information technology, business analytics, business management
    
LogRhythm
Published By: LogRhythm     Published Date: Feb 07, 2017
In February 2016, the computer network at Hollywood Presbyterian Medical Center (HPMC) was down for more than a week as the Southern California hospital worked to recover from a ransomware attack. Hospital administrators declared an internal emergency as staff struggled to access patient records and computer systems critical for patient care.
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LogRhythm
Published By: LogRhythm     Published Date: Apr 04, 2017
In this webcast, Chris Petersen, co-founder & CTO of LogRhythm, and Roselle Safran, co-founder & CEO of Uplevel Security, discuss best practices for building and staffing today’s Security Operations Center (SOC). The duo also touch on the essential tools needed to make your SOC effective.
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LogRhythm
Published By: LogRhythm     Published Date: Jun 19, 2018
SIEM deployments may stall or fail if not implemented with the right scope, use cases, data sources, architecture, expertise or staff size. Security and risk management leaders deploying a SIEM solution should follow this structured approach to ensure a successful implementation.
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siem, gartner, risk, management, implementation
    
LogRhythm
Published By: LogRhythm     Published Date: Jun 19, 2018
As in years past, 2017 was packed with stories of cyber security failure. Between sophisticated attackers, lack of proper security monitoring and controls implementation, and devastating data breaches that may have arisen from these scenarios, it’s easy to see that we still face serious challenges in the security arena, with potentially serious consequences. Why are we continually seeing these issues? Many security professionals readily admit that we don’t have the staff, training and breadth of coverage in our security controls to adequately combat the attackers today. How is this happening when we’re spending so much money and time on cyber security?
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logrhythm, sans, cloudai, ueba
    
LogRhythm
Published By: Lumesse     Published Date: Mar 12, 2015
This white paper reveals the benefits of a workforce that spans generations.
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y generation and mature generation, recruitment strategy, staff, young generation vs mature generation
    
Lumesse
Published By: Lumesse     Published Date: Mar 13, 2015
This white paper reveals the benefits of a workforce that spans generations.
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y generation and mature generation, recruitment strategy, staff, young generation vs mature generation
    
Lumesse
Published By: McAfee     Published Date: Aug 14, 2014
Are you using the latest tools to guarantee your network survives an attack? Have you automated routine tasks, simplified upgrades and implemented plug-and-play deployment capability? Here are eight best practices for managing your network security.
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firewall management, ngfw, next generation firewall, firewall resource, firewall staff, resource optimization, network security management, ngfw
    
McAfee
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