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Published By: Micro Focus     Published Date: Jun 07, 2018
Technology leaders need to rethink strategic planning in the age of the customer. Technology strategies are too often just collections of loosely related project plans and too focused on tech project delivery milestones. Strategies designed “by IT, for IT” fail to engage business leaders and executives because they don’t explain how tech strategy leads to better customer experience and outcomes. This report explains how technology leaders can create a strategic tech plan that is customer-led, insights-driven, fast, and connected.
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Micro Focus
Published By: CA Technologies     Published Date: Nov 07, 2014
Guide pratique à l’attention des responsables métier et IT sur les actions à entreprendre dès MAINTENANT pour gérer la mobilité future de l’entreprise.
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enterprise mobility, delivering a mobile strategy, flexible and secure infrastructures, byod, adopting mobility strategies
    
CA Technologies
Published By: Automation Anywhere     Published Date: Jul 16, 2019
Learn why companies aren’t currently embracing RPA at scale and understand how to tackle different scaling challenges, from reaching the ceiling of a small Proof of Concept to keeping your people and RPA strategies aligned. Find out how scale was successfully achieved for some of Automation Anywhere’s customers, including Bancolombia.
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Automation Anywhere
Published By: FICO     Published Date: Aug 27, 2012
In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs.
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cost control, underwriting, insurance, pos, point of sale, revenue generation, analytics, decision management
    
FICO
Published By: Bazaarvoice     Published Date: Mar 12, 2013
Social doesn’t have to be a mystery: Here are six ways social can improve marketing efficiency and effectiveness for brands.
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social strategies, brand marketing, social media, social media marketing
    
Bazaarvoice
Published By: Akamai Technologies     Published Date: May 08, 2017
Online video’s explosive growth has created tremendous new opportunities for engaging customers and developing new revenue streams. But despite the fact that video is becoming increasingly central to many online business strategies, many publishers still lack the tools and data to understand what factors are important in keeping their audiences engaged. In this whitepaper, we present data from the first ever large-scale scientific study that shows how video performance quality affects viewer behavior. The results help to shed light on important considerations that can help businesses craft a successful online video strategy – boosting their business bottom line and ultimately reaping the rewards of online video’s vast potential.
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data optimization, audience engagement, business strategies, customer engagement, business potential
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Sep 11, 2017
Malicious botnets present multiple challenges to enterprises — some threaten security, and others merely impact performance or web analytics. A growing concern in the bot environment is the practice of credential stuffing, which capitalizes on both a bot’s ability to automate repeat attempts and the growing number of online accounts held by a single user. As bot technologies have evolved, so have their methods of evading detection. This report explains how the credential stuffing exploit challenges typical bot management strategies, and calls for a more comprehensive approach.
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web analytics, frost & sullivan, bot management, botnet
    
Akamai Technologies
Published By: Workday     Published Date: Sep 30, 2019
According to UN data, close to 20 percent of Australia and New Zealand’s population will be over age 65 by 2030, with many still active in the labor market. How can you ensure high employee engagement in your increasingly multi-generational workforce?   Read this whitepaper to learn the differences in work styles among generations—and how the right strategies and technology can help keep everyone engaged, motivated, and productive.
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workday inc (wday), career development, employee engagement, human capital management, human resource management
    
Workday
Published By: Schneider Electric     Published Date: Jun 06, 2017
Could you do more for worker safety? Protective gear alone can't prevent arc flash injury. In fact, according to NFPA 70E, injuries sustained during an arc ?ash event would be reduced and survivable due to arc-rated PPE. Complying with the safe work practices required by NFPA 70E and implementing arc flash mitigation strategies through engineering controls will enhance workplace safety for employees and lower financial risk for your company. Read the white paper, "Mitigating Arc Flash Hazards", for more information.
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arc flash, nfpa 70e compliance, electrical workplace safety, arc flash risk assessment, arc flash analysis, arc flash mitigation solutions
    
Schneider Electric
Published By: Schneider Electric     Published Date: Nov 21, 2017
Could you do more for worker safety? Protective gear alone can't prevent arc flash injury. In fact, according to NFPA 70E, injuries sustained during an arc ?ash event would be reduced and survivable due to arc-rated PPE. Complying with the safe work practices required by NFPA 70E and implementing arc flash mitigation strategies through engineering controls will enhance workplace safety for employees and lower financial risk for your company. Read the white paper, "Mitigating Arc Flash Hazards", for more information.
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arc flash, nfpa 70e compliance, electrical workplace safety, arc flash risk assessment, arc flash analysis, arc flash mitigation solutions
    
Schneider Electric
Published By: Schneider Electric     Published Date: Jan 02, 2018
Could you do more for worker safety? Protective gear alone can't prevent arc flash injury. In fact, according to NFPA 70E, injuries sustained during an arc ?ash event would be reduced and survivable due to arc-rated PPE. Complying with the safe work practices required by NFPA 70E and implementing arc flash mitigation strategies through engineering controls will enhance workplace safety for employees and lower financial risk for your company. Read the white paper, "Mitigating Arc Flash Hazards", for more information.
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arc flash, nfpa 70e compliance, electrical workplace safety, arc flash risk assessment, arc flash analysis, arc flash mitigation solutions
    
Schneider Electric
Published By: Akamai Technologies     Published Date: Apr 25, 2018
Cyber attackers are targeting the application programming interfaces (APIs) used by businesses to share data with customers. Consumer mobile adoption, electronic goods and services, and high volumes of data have led businesses to use APIs for data exchange. Unfortunately, attackers can also use APIs to access or deny service to valuable data and systems. This white paper explores strategies for protecting APIs. You’ll learn about APIs, how and why these endpoints are targets for web application attacks, security models, and how Akamai can help.
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api, security, interface, businesses, data, mobile, adoption
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Mar 09, 2017
ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities. Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn: - Current mobile strategies and barriers to adoption - The right metrics to measure success - The most important factors in a mobile banking experience
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financial services customer engagement, customer service, mobile customers, akamai, mobile strategies, mobile banking
    
Akamai Technologies
Published By: Iron Mountain     Published Date: Aug 28, 2014
Download this whitepaper to learn strategies for effective healthcare information lifecycle management.
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iron mountain, healthcare data, healthcare it, hit, ehr, health information, information lifecycle management, ilm, information technology, practice management
    
Iron Mountain
Published By: Iron Mountain     Published Date: Aug 28, 2014
The volume of information in the healthcare industry continues to grow exponentially. Meaningful Use, ICD-10, and Accountable Care are all contributing to this data growth. Download this whitepaper to learn how your organization can develop strategies to effectively manage this information throughout its life cycle.
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iron mountain, healthcare information, information governance, information management, healthcare it, hit, data management, electronic information, healthcare roi, business intelligence, information technology, practice management
    
Iron Mountain
Published By: Jive Software     Published Date: Mar 08, 2012
Your customers are demanding better answers, faster-and social media gives them a louder megaphone. Meanwhile, Management is pushing you to reduce support costs and increase team efficiency.Our panel will discuss practical advice and proven strategies for integrating Social into your organization's customer service ecosystem, followed by a live audience Q&A session.
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Jive Software
Published By: Bazaarvoice     Published Date: Jan 09, 2013
If you're still struggling to understand how social really impacts your brand health, it's time to get focused. This step-by-step guide shows you how brands win big by engaging consumers in the purchase path.
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social strategies, brand health, consumer engagement, consumer insights, case studies, bazaarvoice
    
Bazaarvoice
Published By: Infor     Published Date: Jan 03, 2011
Strategies for growth and loyalty in multi-channel customer-oriented organizations.
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infor, customer loyalty, customer interaction, customer relationship management, crm
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
Strategies for growth and loyalty in multi-channel customer-oriented organizations.
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infor, customer loyalty, customer interaction, customer relationship management, crm
    
Infor
Published By: Aberdeen Group     Published Date: Jun 02, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
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aberdeen, michael lock, data-driven decisions, business intelligence, public sector, analytics, federal, state, governmental, decisions, data management
    
Aberdeen Group
Published By: Adobe     Published Date: Jul 31, 2013
This paper compares some of the issues to consider when evaluating app production platform like Digital Publishing Suite, versus custom app development.
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digital publishing, mobile strategies, app development, dps apps
    
Adobe
Published By: Adobe     Published Date: Aug 22, 2013
Online video plays a critical role in today's digital marketing strategies for engaging with consumers. With a majority of U.S. web users regularly watching video, the potential for online video is clear: It can effectively drive clicks and conversions, turning casual consumers into loyal customers. Conversion is one of the most powerful and easily measurable benefits of video. A well-placed video supporting complex products and services can create up to a 90% conversion uplift.
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online video, online video marketing, digital marketing strategies, video marketing
    
Adobe
Published By: Adobe     Published Date: Nov 06, 2013
Download this case study to learn how SPAR Austria, a leading food retail company enhanced their digital marketing strategies by leveraging the powerful content management and publishing capabilities of Adobe Experience Manager.
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Adobe
Published By: Adobe     Published Date: Nov 07, 2013
SPAR Austria Information and Communication Services taps powerful content management and publishing capabilities in Adobe Experience Manager to enhance digital marketing strategies
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adobe, spar, business services, integrated online experiences, spar austria, leading food retail, household consumer goods, multichannel marketing strategy, web content management, adobe experience manager, adobe marketing cloud, the cloud, ionteractive web experiences, creating engagement, store experience online, sap integration, product content management
    
Adobe
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