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Published By: BMC Software     Published Date: May 19, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success. Download the white paper now.
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it service management, service desk, help desk, saas help desk, cloud help desk
    
BMC Software
Published By: BMC Software     Published Date: Oct 21, 2013
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
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bmc software, bmc, it management, service management, itsm, itil, knowledge management, social media, internet library, service desk
    
BMC Software
Published By: AdRoll     Published Date: Jul 11, 2017
Instagram has quickly become a key player in online advertising. With over half a billion mobile users and 200,000 active advertisers, the platform is expected to top $3.2 billion in revenue this year. This guide will help marketers unlock the power of Instagram as an advertising channel. For the experienced Instagram advertiser, we値l offer some tips and best practices that will help take performance marketing to the next level. For marketers who are new to advertising on Instagram, we値l break down how to get the most out of it.
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instagram, advertising, marketing, advertising tips, social media
    
AdRoll
Published By: AdRoll     Published Date: Jul 11, 2017
Instagram has quickly become a key player in online advertising. With over half a billion mobile users and 500,000 active advertisers, the platform is expected to top $3.2 billion in revenue this year. This guide will help marketers unlock the power of Instagram as an advertising channel. For the experienced Instagram advertiser, we値l offer some tips and best practices that will help take performance marketing to the next level. For marketers who are new to advertising on Instagram, we値l break down how to get the most out of it.
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instagram, advertising, marketing, social media, advertising tips
    
AdRoll
Published By: AdRoll     Published Date: Jul 11, 2017
Instagram has quickly become a key player in online advertising. With over half a billion mobile users and 500,000 active advertisers, the platform is expected to top $3.2 billion in revenue this year. This guide will help marketers unlock the power of Instagram as an advertising channel. For the experienced Instagram advertiser, we値l offer some tips and best practices that will help take performance marketing to the next level. For marketers who are new to advertising on Instagram, we値l break down how to get the most out of it.
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instagram, advertising, marketing, social media, advertising tips
    
AdRoll
Published By: F5 Networks Inc     Published Date: Aug 25, 2017
Sixty-three percent of data breaches involve weak, default, or stolen passwords. Why? To put it simply, password fatigue. Think of all the passwords you keep track of for your personal needs遥our mobile banking app, your Gmail, your Facebook account, your Amazon Prime the list goes on. Best practices tell us that we should use a unique and complex password for every service, but due to increased cloud adoption容nabling anytime access to applications from any device蓉sers lean toward convenient but risky password practices.
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F5 Networks Inc
Published By: Oracle_Hospitality F&B     Published Date: Aug 08, 2016
How can cloud technology help you to compete in the food & beverage industry? In our new briefing paper, 禅he Power of Cloud, we provide a summary of everything a food and beverage executive needs to know about cloud technology and how it can help your business.
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technology, data, cloud, best practices
    
Oracle_Hospitality F&B
Published By: Brainshark     Published Date: Oct 16, 2013
Why use video? This video explains. Find out how businesses are using video across the enterprise today.
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video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: Forcepoint     Published Date: Jun 06, 2019
As more and more companies are encouraging their employees to work from anywhere, on any device, data loss prevention (DLP) has evolved from an option to a requirement. In the past, DLP has been associated with complicated deployments and pervading operational management issues, yet DLP is not so much a product but a strategy耀uccess depends on methodology and execution. Download the whitepaper for insightful guidance on implementing DLP. Key topics include: Latest data-breach trends Assessing DLP vendors Nine-step framework Best practices to ensure success
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Forcepoint
Published By: Domino Data Lab     Published Date: May 23, 2019
Lessons from the field on managing data science projects and portfolios The ability to manage, scale, and accelerate an entire data science discipline increasingly separates successful organizations from those falling victim to hype and disillusionment. Data science managers have the most important and least understood job of the 21st century. This paper demystifies and elevates the current state of data science management. It identifies best practices to address common struggles around stakeholder alignment, the pace of model delivery, and the measurement of impact. There are seven chapters and 25 pages of insights based on 4+ years of working with leaders in data science such as Allstate, Bayer, and Moody痴 Analytics: Chapters: Introduction: Where we are today and where we came from Goals: What are the measures of a high-performing data science organization? Challenges: The symptoms leading to the dark art myth of data science Diagnosis: The true root-causes behind the dark art m
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Domino Data Lab
Published By: Server Technology     Published Date: Jan 16, 2015
DCD Intelligence has compiled this White Paper in order to share some industry insights and lessons on the practical steps that are needed to develop a successful power and capacity planning strategy.
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server technology, power capacity, power and cooling, data center power, best practices, data center costs, roi
    
Server Technology
Published By: Lookout     Published Date: Mar 29, 2017
Learn best practices for enabling productivity and reducing risk with modern-enterprise mobile security strategies, including important implementation, deployment, and adoption tips for IT managers.
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practitioners, enterprise, mobile security, productivity, lookout
    
Lookout
Published By: Lookout     Published Date: Mar 30, 2018
Learn best practices for enabling productivity and reducing risk with modern-enterprise mobile security strategies, including important implementation, deployment, and adoption tips for IT managers.
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Lookout
Published By: IBM     Published Date: Sep 18, 2008
IBM conducted an in-depth assessment to identify vulnerabilities in New Hanover Health Network's information security practices, with emphasis on their auditing activity and capabilities. This white paper will explain how IBM helped them implement a series of best practices, thereby improving the confidentiality, integrity, and availability of their information systems.
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ibm, ibm mmdg, hipaa, hippa, healthcare, health care, compliance, privacy, patient, patient privacy
    
IBM
Published By: LogRhythm     Published Date: Aug 08, 2016
Over the past three years, ransomware has jumped into the spotlight of the cyber threat landscape. Kaspersky Lab reports that in 2015, its solutions detected ransomware on more than 50,000 computers in corporate networks妖ouble the figure for 2014. Even at this rate of detection, Kaspersky admits that the real number of incidents is several times higher than what has been detected and reported.1 In just the first quarter of 2016, $209 million was paid out to cyber criminals using ransomware. The FBI estimates that losses to be incurred in 2016 due to ransomware will top $1 billion.2 Once again, this is just the tip of the iceberg.
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security, technology, best practices, information technology
    
LogRhythm
Published By: Aventail     Published Date: Aug 21, 2009
Disaster recovery is not only needed for catastrophic events like natural disasters or pandemics, but for any event, like a snow storm or power outage that keeps your workers from getting to the office and disrupts your business. This white paper by business continuity expert Tim Clark of Fact Point Group, explores best practices for disaster recovery and the key role of SSL VPNs in that process.
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disaster plan, disaster recovery plan, disaster recovery, high availability, business continuity, best practices, ssl, vpn, ssl vpn, security management, disaster planning, aventail
    
Aventail
Published By: LogMeIn     Published Date: May 01, 2013
This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
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customer service, logmein, customer service cost, roi, call center, outsource customer service, customer satisfaction
    
LogMeIn
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
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logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention, customer service management, remote access tools, collaboration
    
LogMeIn Rescue
Published By: Gomez IT     Published Date: Dec 14, 2011
This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to assist in the evaluation of cloud providers and development of performance SLAs.
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gomez, cloud computing, cloud risks, web, security, web management
    
Gomez IT
Published By: Avetta     Published Date: Sep 17, 2019
A new NPR/Marist poll reveals that one in five jobs in the U.S. is held by a worker under contract. In fact, independent contractors could make up half of the entire workforce in the U.S. within the next decade. More and more organizations have begun to see contractors and suppliers as valuable business partners intrinsic to driving service and product innovation. For many companies, especially those operating in highly regulated industries, managing compliance in-house for all of these suppliers can be burdensome. But the cost of non-compliance in the form of penalties, fines, productivity losses, settlement costs, and inefficiencies is ruinous. This white paper will discuss: The hidden costs of ignoring contractor management Best practices towards holistic compliance and governance The cost of different contractor management systems How to get the highest ROI in your supply chain
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Avetta
Published By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization痴 current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
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mobile, management, workforce, technology, solutions, field service, customer satisfaction, management, organization
    
ClickExpress
Published By: Oracle     Published Date: Jun 20, 2016
To maintain status in this fast-changing retail environment, stores will need to do more than provide the instant gratification of connecting consumers with products. Learn how global specialty brand Swarovski and leading national sports apparel brand Lids Sports Group, are delivering inspired experiences with Oracle Retail Xstore and reaping big returns.
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retail, convergence, content management, best practices
    
Oracle
Published By: Polycom     Published Date: Jul 30, 2014
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing solutions are not alike. To ensure successful deployment and implementation--and to maximize (ROI)--managers must choose their video conferencing tools wisely, matching the right technology to the right use cases. This is critical to ensure that employees actually benefit from the technology, and to keep management costs and headaches as low as possible. This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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user experience, video conferencing, solution, roi, technology
    
Polycom
Published By: Polycom     Published Date: Jan 06, 2015
This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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videoconferencing, business culture, technology, solutions, integrate, video culture
    
Polycom
Published By: Sales Benchmark Index     Published Date: Aug 03, 2016
This workbook is for executive leadership teams inside of companies with aggressive revenue growth goals, who have a lot on the line, and can稚 afford to waste time.
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executive leadership, revenue goal, sales, best practices, growth
    
Sales Benchmark Index
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