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Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Intacct Corporation     Published Date: Jan 02, 2014
Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."
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accounting, accounting software, cloud-based financial systems, financial management, accounting software, automation, lower costs, technical and operational requirements
    
Intacct Corporation
Published By: SunGard     Published Date: Aug 13, 2012
Recovery-as-a-Service (RaaS) has been available for some time, and has leveraged a number of infrastructure options and recovery platforms. Many of these options have provided a recovery solution that is flexible, scalable, and secure. And in some cases, service providers offer fully managed solutions with the expertise to support heterogeneous IT environments.
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cloud, recovery-as-a-service, raas, infrastructure, platforms, heterogeneous
    
SunGard
Published By: Sightline Systems     Published Date: Apr 29, 2015
The purpose of this article is to provide the performance analyst with a systematic approach to performance evaluation and point out some common mistakes that can be avoided.
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performance evaluation, performance analyst, performance metrics, evaluation technique
    
Sightline Systems
Published By: YLD     Published Date: Jun 20, 2016
This white paper outlines the areas to be considered in order to move towards a model that allows continuous innovation: · Technology · Culture · Business objectives
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it innovation, best practices, user experience, mobile first
    
YLD
Published By: Omniture     Published Date: Jun 27, 2007
In general, most organizations spend more time and money promoting their websites through acquisition channels such as search or affiliate marketing than they do optimizing existing conversion rates. Download this paper now to discover 7 steps to increase conversion engagement.
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conversion, conversion analysis, lead generation, website analytics, web analytics, lead generation, lead optimization, omniture, website testing
    
Omniture
Published By: Act-On     Published Date: Aug 28, 2012
Learn best practices for developing and deploying appropriate strategies for content across all channels and lead lifecycles.
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content marketing, content management, repurposing content
    
Act-On
Published By: XO Communications     Published Date: Apr 13, 2015
Use this step-by-step guide from enterprise technology expert David Linthicum to help improve your network to handle services delivered from multiple clouds. With the right network infrastructure, it is much easier to connect, secure and speed up delivery of all of the cloud applications and services consumed by your organized. No matter where you are in your cloud implementations, learn best practices and strategies in this eBook series focused on Building the Network that Empowers Digital Business. Part 2 of the series, this guide focuses on best practices and creating a master implementation plan. Interested in crafting your strategy and business case for using multiple clouds, watch for Part 1 in the series "The Evolution from Network to Multi-Clouds."
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XO Communications
Published By: Oracle     Published Date: Aug 08, 2013
RightNow's focus on integration; streamlined handoffs between low-assisted, medium-assisted, and high-assisted interactions; and focus on agent productivity arm companies with what they need to improve their customer service on an ongoing basis.
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best practices, customer service, oracle, crm, rightnow
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
RightNow's focus on integration; streamlined handoffs between low-assisted, medium-assisted, and high-assisted interactions; and focus on agent productivity arm companies with what they need to improve their customer service on an ongoing basis.
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best practices, customer service, oracle, crm, rightnow
    
Oracle
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
To overcome the challenges and risks of the digital era, while positioning their businesses for success, SMBs need to partner with professional services organizations with the expertise that can safely guide them through achieving the following six key IT business initiatives: Data mobility A strong information security framework (for external and internal threats) 24x7 application availability Scalable infrastructure Pervasive, end-to-end data protection End-to-end professional services
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Hewlett Packard Enterprise
Published By: Oracle Corp.     Published Date: Oct 15, 2012
Steve Moyle, CTO of Oracle Database Firewall, explains the best practices for efficient database activity monitoring, alerting and blocking that can help prevent SQL injection attacks and other threats from reaching your enterprise databases.
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oracle, sql injection, database activity monitoring, database security, it security
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Oct 15, 2012
Hear from Tammy Bednar, Senior Principal Product Manager at Oracle as she discusses best practices for database auditing, alerting and reporting across Oracle and non-Oracle databases using Oracle Audit Vault.
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database auditing, audits, compliance, database, oracle, database security
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Oct 15, 2012
During this webcast Kamal Tbeileh, Sr. Principal Product Manager at Oracle, will discuss database access control best practices for all database users, including highly privileged users using Oracle Database Vault.
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database, database access control, database security, database consolidation, compliance, oracle
    
Oracle Corp.
Published By: Oracle Corp.     Published Date: Oct 15, 2012
Please join Tom Kyte, of the AskTom column and Senior Technical Architect at Oracle, to learn about the threats every IT Database and Security administrator needs to be aware of. Tom will also discuss best practices for securing your databases.
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database security, compliance, sql, it security, oracle
    
Oracle Corp.
Published By: ThreatTrack Security     Published Date: May 21, 2015
This white paper focuses on the security problems organizations of all sizes face in regard to email and other threat vectors, and it offers recommendations about to improving security.
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phishing, next-generation malware, security, email
    
ThreatTrack Security
Published By: IBM     Published Date: Jan 09, 2014
In a world that demands scalability, modularity, quality, fast performance and a best practices approach is key to ensuring predictable results for the business. IBM’s PowerLinux Open Source Infrastructure Services solution is a workload-optimized system that meets or exceeds best practices for a virtualized infrastructure at a reasonable price point. The PowerLinux solution can help turn today’s IT infrastructure into a well-tuned utility, providing a more flexible, scalable and valuable asset to the business.
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best practices, virtualized infrastructure, powerlinux, open source, virtualized infrastructure, hurwitz white, infrastructure page, source infrastructure, virtual machines, infrastructure services, ibm powerlinux
    
IBM
Published By: IBM     Published Date: Sep 16, 2014
In a world that demands scalability, modularity, quality, fast performance and a best practices approach is key to ensuring predictable results for the business. IBM’s PowerLinux Open Source Infrastructure Services solution is a workload-optimized system that meets or exceeds best practices for a virtualized infrastructure at a reasonable price point. The PowerLinux solution can help turn today’s IT infrastructure into a well-tuned utility, providing a more flexible, scalable and valuable asset to the business.
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virtualized infrastructure, it infrastructure, deployment options
    
IBM
Published By: HP Virtualization     Published Date: Mar 22, 2010
This white paper describes a set of best practices to deploy a 1,500-user virtualized Exchange 2007 environment using VMware® ESXT 3.5. Specifically, this project demonstrates how to configure and deploy the Exchange 2007 Mailbox, Hub Transport, and Client Access server roles onto individual VMware virtual machines (VMs), which in turn are deployed onto a single VMware ESX Server. The environment includes HP ProLiant c-Class Blade servers connected to an HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Disk Array.
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exchange 2007, vmware, esx 3.5, virtualized exchange 2007
    
HP Virtualization
Published By: CDW     Published Date: Nov 13, 2012
Webinar discussing the Best Practices for Deploying Data Loss Prevention Solutions.
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cdw webinar, dlp, personal information protection act, data loss provention
    
CDW
Published By: HP     Published Date: Aug 21, 2009
When deploying Microsoft Exchange Server 2003, there are a number of factors that must be addressed to ensure a successful application deployment. Click here to receive a guide to design and configuration of the EVA8000 for Exchange Server 2003 deployments.
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best practices, microsoft exchange, servers, network management, server deployment, application deployment.
    
HP
Published By: Nevis Networks     Published Date: Sep 04, 2007
Companies are yearning for a solution to guard their network from security risks such as external or untrusted users, and unmanaged endpoints on their internal LAN. NAC technology works well, but a strategic solution is required to fully address the problem of the dissolving network perimeter.
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lan, local area networking, nac, access control, network security, infrastructure, lan security, nevis, nevis networks, precision prospects
    
Nevis Networks
Published By: Kenexa     Published Date: Aug 30, 2011
This white paper outlines the best practices for designing and implementing salary structures.
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kenexa, designing salary structures, merit planning, merit matrix, compensation planning, job-worth hierarchy, job evaluation structure, pay grades, best practices
    
Kenexa
Published By: IBM     Published Date: Sep 02, 2009
This webcast presents an easy to follow process that you can use to capture requirements and specify a system architecture.
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modeling, embedded software, ibm, sysml, seamless transition, model execution, dr. hoffman, rational harmony
    
IBM
Published By: SambaSaftey     Published Date: Mar 15, 2019
What you don't know could hurt your bottom line Let’s begin with a question: Do you know who is behind the wheel? The reality is that for many enterprises with employees who drive as part of their job, the answer is, “I think so,” or maybe, “no.” Driver risk management has recently become a top issue for many organizations since it directly affects budgets and the bottom line. The fact that there are more than 100 million people driving for work-related activities on U.S. roads and many of them have invalid, suspended or no driver’s license at all should be cause enough for concern. But combining this with the facts that: • most organizations’ budgets are at best flat • P&C insurance rates are rising 14% every 2 years • 90% of crashes are due to human error • there are fewer qualified drivers available today • the number of lawsuits around negligence are skyrocketing • and it becomes clear that understanding exposure to driver risk is imperative for every organization. So what do
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SambaSaftey
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