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Published By: Oracle     Published Date: Nov 01, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
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zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements
    
Oracle
Published By: Cisco     Published Date: Jul 11, 2016
Beginning with a brief overview of private cloud computing and the evolution of on-premises private clouds, we will compare Cisco Metapod to options from VMware and the OpenStack community. We’ll also describe Cisco’s unique OpenStack as a Service (OaaS) operating model, and present Total Cost of Ownership (TCO) analyses that compare Cisco Metapod to VMware vCloud Director and an OpenStack Do-It-Yourself (DIY) strategy.
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Cisco
Published By: Interactive Intelligence     Published Date: Feb 21, 2013
Does a cloud-based contact center make sense for your business? In this white paper, we go over the many questions about a cloud based contact center -- about deployment of cloud centers, the TCO's of owning a cloud based contact center and more.
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cloud, datacenter, contact center, deployment, tco's
    
Interactive Intelligence
Published By: Intacct Corporation     Published Date: Apr 12, 2011
This paper discusses the cost impact of various components involved in software deployment models to help estimate the true TCO of cloud applications versus traditional on-premises software.
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intacct, cloud computing, tco analysis, cloud, cloud applications, sla, on-premise software application, total cost of ownership
    
Intacct Corporation
Published By: Citrix Systems     Published Date: Sep 08, 2011
Free guide to show you how to reduce infrastructure costs and total cost of ownership (TCO) while increasing security, user productivity and business agility.
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citrix, netscaler, it goals, infastructure, tco, total cost of ownership, virtualization, cloud computing, load balancer, application delivery, data center infrastructure, ssl, adc, application delivery controller
    
Citrix Systems
Published By: Cisco     Published Date: May 14, 2013
Not long ago, if you asked an IT executive about transformation, there was a good chance you’d get a technology-centric response. You’d hear about consolidation and virtualization, power and cooling, security and availability. Today, the responses are different. This edition of Unleashing IT is all about transformation. Not technology change, but business change through the use of technology.
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innovation, change management, cost reduction, cloud, virtualization
    
Cisco
Published By: Cisco     Published Date: Jul 19, 2013
Betting on the cloud Jeff Brooks, CIO of Muscogee (Creek) Nation Casinos, is using the cloud to unify operations and create new business opportunities.
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cisco, cloud, cloud computing, proprietary data, unify operations
    
Cisco
Published By: NetApp     Published Date: May 29, 2018
Read the IDC research report Shared Storage Offers Lower TCO than Direct-Attached Storage for Hadoop and NoSQL Deployments and learn how to: Unify insights across various data sources and multiple cloud deployments Reduce compute, capacity and operational costs Increase security and prevent data loss Plus, learn about the NetApp in-place analytics solution for your existing NAS data and how it can reduce infrastructure costs
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NetApp
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Most companies would love to move enterprise applications to the public cloud and cut the costs, complexities, and limitations of current infrastructure. Major public cloud providers, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud have done well in enabling web, mobile, and content applications in the cloud. These are cloud-native applications designed to use cloud “object” storage, and object storage is very popular for use cases such as backup and disaster recovery. However, enterprise applications typically require “block” storage. Although native cloud block storage exists, it has several shortcomings, particularly around reliability, durability, and lack of data mobility. So, enterprise applications have largely stayed on-premises or in private clouds. Now there’s an innovative new way to move enterprise applications to the public cloud while actually reducing risks and tradeoffs. It’s called multicloud storage, and it’s an insanely simple, reliable, secure w
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
It’s easy to assume that running IT apps on-premises is not cost competitive with cloud-based services. Evaluator Group tests the validity of that assumption with a TCO model analyzing a hyperconverged solution from HPE and a comparable AWS solution.
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Hewlett Packard Enterprise
Published By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
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digital transformation, b2b integration, idc, ibm
    
IBM
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