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Published By: Epicor     Published Date: Mar 07, 2018
The cloud isn’t just for consumers anymore. Businesses have increasingly seen the benefits that can be gained by moving to the cloud for myriad applications, including their ERP. While many distributors have made the move and experienced the efficiencies that can be realized with cloud-based ERP, others are weighing the pros and cons of this shift in strategy. Download this white paper from Industrial Distribution, in conjunction with Epicor Software, to learn more about the many advantages cloud-based ERP provides, along with practical tips on selecting a provider.
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erp software, enterprise resource planning software, saas, distribution
    
Epicor
Published By: Epicor     Published Date: Jul 10, 2018
In today’s competitive market, FFLs often have inadequate tools that are hindering their growth, or are often sold software rather than solutions to their ATF compliance needs—leaving them confused and less compliant than before. Fortunately, it just got easier to streamline compliance processes and keep your Bound Book up-to-date. Get the facts in a quick-reading guide from the FFL Operations experts at Orchid Advisors and the software experts at Epicor. Learn how firearms businesses like yours are using cloud technology to keep their bound book to date, making compliance tasks much simpler and more cost effective. • Why the ATF changed its rules in 2016 and how you take advantage of it • Practical tips for moving your Bound Book to the cloud, stress-free • Streamline business process and improve ATF Compliance
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electronic bound book software, regulations, compliancy, bound book, firearms pos, atf audits, shooting sports software, a&d logging, eforms software, ffl compliance, e4473, guardrails, atf inspections, atf software, firearms retailers, atf compliance, atf eforms, businesses efficiency
    
Epicor
Published By: Salesforce     Published Date: Nov 09, 2018
The pillars that are driving a superior customer service experience are changing. It used to be that just answering a customer’s question correctly and in a somewhat timely manner would cut it — but in 2016 that’s not so. Your customers carry more devices, and are more connected, informed and empowered. Today’s ultra-smart customer demands connected, seamless interactions, experiences where they can choose the service that best suits their needs and consistently offers personalized journeys across all devices. More often than not, the future of business success often depends on whether companies can deliver on those expectations.
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Salesforce
Published By: Oracle     Published Date: Jan 28, 2015
Yesterday the main expectations for the retail CIO were to keep the servers running, desktops patched, and store-based POS systems taking money. Today, the CIO fulfills a more strategic role, one that impacts the organization’s ability to adapt to changing consumer preferences, preserve margins and serve customers. This quick read features 8 strategies CIOs are employing to meet the demands of modern retail, plus tips from leaders at Zenni Optical, C. Wonder and Shop Direct on how to bring them to life.
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Oracle
Published By: SolarWinds     Published Date: May 18, 2015
Step-by-step tips on how to fight high latency
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eliminate latency, virtual environment, quick tips, step-by-step
    
SolarWinds
Published By: Apsalar     Published Date: Aug 04, 2015
Apps are a critical part of more and more commerce businesses. If you need to drive more ROI from your apps, download 35 Tips for Successfully Marketing mCommerce Apps.
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mobile marketing, mobile apps, mobile app marketing, appstore tips
    
Apsalar
Published By: RICS Software     Published Date: Feb 04, 2016
Taking physical inventory can seem like a tedious task, especially if you expect to rely completely on your inventory management solution. While it is very important to have retail management software that keeps track of your inventory, there are some things the software just can’t account for. This is where you come in. We have tips and advice that will help you count inventory in the most efficient way.
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rics, physical inventory, best practices, ebook, inventory management solution, retail management solutions, retail management software
    
RICS Software
Published By: Mitel     Published Date: Dec 15, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
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customer experience, sms, email, web chat, social media, mobile
    
Mitel
Published By: Blue Coat     Published Date: Feb 04, 2016
What’s the best approach to cloud migration? Relying on your cloud service provider for data protection and compliance may not be enough. But, you can’t just write off cloud services due to security concerns. Get solid advice here.
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Blue Coat
Published By: Google Analytics 360 Suite     Published Date: Jul 27, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
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Google Analytics 360 Suite
Published By: Jamf     Published Date: Nov 05, 2018
In this e-book, we look at the “all or nothing with Apple School Manager” scenario that often leaves schools wondering when and how to transition to Apple School Manager, and once they do, what features they should be using. If you’re not already enjoying the device and classroom management benefits of Apple School Manager, download this e-book for step-by-step guidance on migrating to Apple School Manager, creating and importing classes, and tips for getting the most out Apple’s education service.
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Jamf
Published By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
Published By: Progress     Published Date: Jan 22, 2019
The “Ultimate Guide for Multisite Management” offers tips and guidance about how: companies of all types benefit from multisite management, how multisite management reduces costs, improves process and ensures consistency and the proper set-up of multisite management can yield best results.
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Progress
Published By: HotSchedules     Published Date: Aug 01, 2017
Restaurants are a top choice for a teen’s first job. In fact, minors comprise almost a third of the hospitality workforce. But employing such a prominent population isn’t always easy. Managers need to comply with labor laws that are regional in nature and constantly changing. They also need to contend with teens’ school schedules, which are always in flux. How’s a manager supposed to keep up?
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employee management, human resources, minors, hospitality workforce, labor laws
    
HotSchedules
Published By: XpertHR     Published Date: Jun 13, 2018
Your supervisors are where the rubber meets the road for ensuring wage and hour law compliance. What they don’t know could hurt you—which could be a lot! Don’t risk the chance that an isolated misstep, or misinformation, could land you in court. This white paper covers training solutions for avoiding 5 Costly Wage and Hour Mistakes related to: ? Minimum wage ? Overtime ? Equal pay ? Misclassifications ? Working and nonworking time Regulations vary from state to state, and across municipalities, are constantly changing and can be very complex. You play a critical role in ensuring that front-line managers and supervisors have the information, knowledge and support they need to ensure wage and hour compliance. But, chances are, you’re also challenged to stay on top of an ever-shifting wage and hour compliance landscape. We can help. Get the up-to-date information you—and they—need, now, by downloading this free whitepaper from XpertHR.
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compliance training, supervisor training, wage and hour, minimum wage, overtime, flsa, employee classification, exempt, nonexempt, equal pay, working time, independent contractor, meal and rest breaks, compliance, hours worked
    
XpertHR
Published By: XpertHR     Published Date: Aug 02, 2018
When it comes to managing the risk of sexual harassment claims, today’s headlines and news stories make it abundantly clear that it’s not just what you’re doing today that may create risk—but what you’ve done, or haven’t done, in the past. XpertHR’s recent Sexual Harassment Survey revealed a wide range of responses from employers hoping to tackle the issue in 2018. New and vastly varying federal and state laws challenge HR professionals to remain on top of regulatory requirements related to policies, training and other compliance issues. XpertHR’s webinar, “Coming Soon: 50 States, 50 Sexual Harassment Training Laws,” will help you ensure you’re prepared, compliant and poised to act appropriately amid a growing number of regulations and continually emerging claims. Get tips from expert attorneys who will help you get up-to-date on: ? New training requirements for private sector employers in New York and varying requirements in other states ? Why high-quality harassment training i
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sexual harassment, compliance training, #metoo, harassment training, harassment claim, compliance, harassment, employee management
    
XpertHR
Published By: XpertHR     Published Date: Nov 13, 2018
One of the most common workplace documents is an employee handbook. If you choose to have one, it is critical to follow through in implementing and enforcing it. The National Labor Relations Board (NLRB) has increasingly taken more of an activist role in the scrutiny of employee handbook. It’s important that employers take note of the NLRB’s position on certain work rules that may affect an employee’s right to engage in protected activity, as well as an employer’s role in managing its workforce. When updating your handbook it's important to keep in mind that what is not included is almost as important as what is included. Use this whitepaper to refresh yourself on seven essential dos and don'ts of employee handbooks such as: • Topics to include in your handbook • Common risks to avoid • Provisions to consider • Best practice around updating and amending policies Plus, get tips on how to approach your handbook as a multistate employer. {Download now}
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handbooks, employee handbooks, compliance, policies, work rules
    
XpertHR
Published By: Kronos     Published Date: Sep 24, 2018
This is the second in a series of three white papers that discuss proven strategies and best practices for optimizing three key elements of success — People, Process, and Technology — to address critical challenges and drive competitive advantage in today’s logistics industry. Keep reading to gain valuable insights into the “Process” trends and issues that are top of mind for managers across the logistics sector.
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Kronos
Published By: Univera Healthcare     Published Date: Sep 04, 2018
Here are a handful of healthy tips to help employees make wellness a part of their daily routine.
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healthcare, health insurance, work wellness, health and wellness, univera, benefits, health plan
    
Univera Healthcare
Published By: AdHawk     Published Date: Nov 06, 2017
In this guide, Adhawk uses their extensive knowledge of the AdWords platform to first get you started with your first campaign and then walk you through the various tips and tricks you will need to be successful.
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google, adwords, adhawk, adwords platform
    
AdHawk
Published By: Anaplan     Published Date: Sep 07, 2018
Innovate the supply chain, improve the business For many companies, supply chain performance affects 100 percent of company revenue but only part of the income statement. Supply chain problems have significant impact across the rest of the business, as do supply chain successes. If you could improve the health and visibility of your supply chain and your business, wouldn’t you? Together with Supply Chain Management Review (SCMR), Anaplan surveyed dozens of supply chain leaders about the effectiveness of their supply chain management strategies. Survey data capturing trends in supply chain challenges and opportunities Practical tips on improving supply chain performance Insight on the important connection between supply chain and business performance
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Anaplan
Published By: Proofpoint     Published Date: Dec 21, 2018
If you’re like most IT leaders, you’re invested heavily in the latest security tools. Yet you’re still inundated with ransomware and other advanced malware, credential phishing, email fraud and more. You’re spending more time dealing with a growing volume of threats. And you’re seeing a shrinking return from your security investments. That’s because most of today’s attacks play off human weaknesses. Download this whitepaper today to find out the top tips on how to choose tools and solutions to improve behaviours and outcomes.
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Proofpoint
Published By: Zerto     Published Date: Oct 08, 2018
"Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 eBook will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure. This 101 guide will educate you on topics like: How to evaluate replication technologies Measuring the cost of downtime How to test your Disaster Recovery plan Reasons why backup isn’t Disaster Recovery Tips for leveraging the cloud Mitigating IT threats like ransomware Get your business prepared for any interruption, download the Disaster Recovery 101 eBook now!"
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disaster recovery, dr strategy, ransomware
    
Zerto
Published By: Sage     Published Date: Jul 08, 2015
This white paper describes two strategies organizations can employ to maximize the returns from their ERP investments: Use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.
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enterprise resource planning, erp, investment dollars, erp implementation
    
Sage
Published By: Workday     Published Date: Jan 31, 2019
Read this whitepaper from CIO.com to understand why cloud architecture holds the most promise for today’s organizations and to gain valuable tips for evaluating cloud solutions.
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workday, workforce technology, digital strategy
    
Workday
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