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Published By: Groove     Published Date: May 16, 2018
Trader Interactive provides marketing services and technology solutions to customers across seven verticals. Their customer support team was bogged down with associating support requests with the appropriate cases in Salesforce, and they needed a solution to streamline their work. Now, the customer support team enjoys Gmail integration with Salesforce, and the sales team takes advantage of multi-step campaigns, email tracking, and much more. Overall, they’ve been able to work more efficiently and provide better value to their customers. Let’s check out their story.
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Groove
Published By: IBM     Published Date: May 22, 2017
An investment firm is only as good as its data and its ability to leverage that data to make smart trades. A firm’s ability to differentiate itself in meeting market needs and bringing new products to market all hinge on its ability to squeeze maximum value out of all available data. But when it comes to implementing the right technology and processes to support a data-reliant business, those three factors present tremendous challenge
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
IBM
Published By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
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jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support, call deflection, productivity, collaboration, integration
    
Jive Software
Published By: Thomson Reuters     Published Date: Feb 09, 2016
Download this report for insights from industry experts on some of the biggest corporate tax shakeups in 2015, as well as key topics to keep in mind in 2016 and what that all means for tax technology.
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax, direct tax, tax provision, transfer pricing, beps, fatca, tax information reporting, global trade management, supply chain management, tax data management, global tax survey, indirect tax, property tax, statutory reporting, trust tax, country-by-country reporting
    
Thomson Reuters
Published By: Oracle     Published Date: Apr 28, 2014
Perfect order fulfillment requires companies to have seamless integration of all supply chain execution (SCE) including, logistics processes from manufacturing, transportation, warehouse, global trade to mobile and RFID. Recent research from Gartner reveals that most supply chain organizations continue to operate as functional silos – warehousing, transportation and manufacturing – with minimal, if any, process integration and synchronization between execution silos. The Gartner Research report provides key insights into how supply chain and IT leaders can transform logistics by breaking down functional silos, and designing business processes that span, optimize and synchronize across traditional functional domains.
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oracle, logistics, value chain execution, silos
    
Oracle
Published By: IBM Corporation     Published Date: Sep 20, 2010
The IBMWebSphere® portfolio offers extreme transaction processing(XTP) capabilities that ensure you have a SMART SOA™-based application infrastructure, which can support your most demanding business-critical applications.
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ibm caching and cloud, websphere datapower, distributed caching products, transaction processing, xtp, soa, cache
    
IBM Corporation
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how displaying McAfee SECURE™  trustmark showed positive results for Container & Packaging Supply, Inc. Learn more today!
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container, packaging, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification, sales, online, online marketing
    
McAfee, Inc.
Published By: Lenovo     Published Date: Aug 31, 2018
You shouldn't have to trade one for the other. We'll show you where organizations typically make compromises for mobility, to help you avoid the trade-off pitfall and select the best devices for your mobile organization: • Insist on uncompromising productivity • Demand 360° security • Choose reliable durability first Lenovo is the first, best and most innovative leader in building devices to support your mobile workforce.
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Lenovo
Published By: HP     Published Date: Apr 13, 2014
Deliver game-changing uptime. Read how Playtech, the world’s largest publicly-traded online gaming software supplier, achieves 99.999% uptime and detects and fixes issues in minutes versus hours with comprehensive IT monitoring tools.
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bpm, bsm, business process monitor, business service management, hp it performance suite, it case study, it infrastructure, omi, operations manager i, playtech, sha, service health analyzer, business continuity, online gaming, visibility
    
HP
Published By: IFS     Published Date: Aug 11, 2011
IFS Applications is a comprehensive, industry-specific solution that helps you balance supply and demand, streamline the supply chain, comply with new regulations, and turn new customers into repeat customers.
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ifs applications™, food and beverage, supply chain, crm, customer relationship management, performance management
    
IFS
Published By: Godfrey     Published Date: Oct 24, 2008
Recently, however, the explosive growth of online media has changed the PR game, creating a deeper, richer two-way communication between a marketer and its target audiences. Now, marketers can use social media strategies and tactics to engage their audiences directly. Those tactics include press release optimization, online media monitoring and reporting, social media press releases, RSS feeds, blogs, podcasts, webcasts and a host of other emerging technologies.
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godfrey, convergent, public relations, business-to-business, traditional pr, media relations, press kits, trade show support, feature articles, case histories, application stories, press releases, social media, blogs, podcasts, press releases, rss feeds, webcasts, press release optimization, online media monitoring
    
Godfrey
Published By: Jive Software     Published Date: Mar 09, 2012
Social Customer Service offers a new approach that doesn't just tweak the existing trade-offs. It rewrites the entire equation, so companies can boost customer satisfaction, improve rep productivity, and reduce support costs at the same time. Download this whitepaper and learn how Jive can transform your customer service & support teams.
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customer satisfaction, customer service, jive, technology, support, technical support
    
Jive Software
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