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Published By: Exact Online     Published Date: Jun 22, 2016
Maximieren Sie Ihre Rechnungsstellung und stellen Sie einen optimalen Cashflow sicher, indem Sie Ihre Zeiterfassung und Arbeitszeitverwaltung mit der Rechnungsstellung, Buchhaltung und dem Kundenmanagement integrieren. Online-Zeiterfassung und Rechnungsstellung sind jetzt effizienter denn je.
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customer management, timesheet management, time tracking, maximize your invoicing, crm, accounting, billing, payroll, business management, business process management, customer relationship management, payroll software, workforce management software, financial management, benefits management, expense management
    
Exact Online
Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
A tool for finance leaders to unify disparate customer data with financial and strategic ROI If you’ve found yourself sweating in a smoky billiard room, wondering what role customer data should play in finance—as well as in your company’s long-term strategy—this eBook will help you hone your pool shark skills. Inside, you’ll find insights about…. • How to identify patterns in your customer portfolio, and why it matters. • Avoiding four critical data billiard blunders. • Key questions to ask while you’re segmenting your data. • How to tell if your portfolio segmentation strategy is working with the right reporting. This eBook will help you navigate the crowded billiard room of customer data and how you can use it to drive cross-functional value for your team.
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Dun & Bradstreet
Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Complexity, globalization and digitalization are just some of the elements at play in the risk landscape—and data is becoming a core part of understanding and navigating risk. How do modern finance leaders view, navigate and manage enterprise risk with data? Dun & Bradstreet surveyed global finance leaders across industries and business types. Here are the top trends that emerged from the study: 1. The Enterprise Risk & Strategy Disconnect—Finance leaders are using data and managing risk programs, but over 65% of finance leaders say there’s missing link between risk and strategy. 2. The Risks of the Use and Misuse of Data—Up to 50% of the data used to manage modern risk is disconnected. Only 15% of leaders are confident about the quality of their data. 3. Risky Relationships—Only 20% of finance leaders say the data they use to manage risk is fully integrated and shared. Download the study to learn how finance leaders are approaching data and enterprise risk management
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Dun & Bradstreet
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband Business
Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
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business, voice, solutions, organization, employees
    
Atlantic Broadband Business
Published By: Hyland Software     Published Date: Jun 16, 2016
Fueled by new technologies, expanding regulations and greater patient expectations, there’s a clinical content gold rush in the healthcare market. Sources and types of clinical content grow at an exponential rate and through increasingly refined input methods, including voice and improved OCR, clinicians capture more unstructured information about their patients than ever before. Making all clinically relevant content available together, in one place seems like a simple request. Must the response be so complex?
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healthcare, technology, solutions, best practices, business management, process management, analytics, content management, information technology, practice management
    
Hyland Software
Published By: Macquarie Telecom     Published Date: Mar 30, 2015
This guide will help you understand what a disaster recovery plan is and how to effectively implement one for your business.
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disaster recovery, risk reduction, disaster recovery plan, drp, how to create an effective drp
    
Macquarie Telecom
Published By: Macquarie Telecom     Published Date: Mar 30, 2015
This paper will help you to understand the importance of creating a DRP for your company. This is a critical step in preparing for disaster, improving employee response, reducing downtime, and quickly returning to normalcy.
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disaster recovery, risk reduction, disaster recovery plan, drp, how to create an effective drp, write a drp, steps to write a formal drp
    
Macquarie Telecom
Published By: Macquarie Telecom     Published Date: Mar 30, 2015
This paper illustrates the difference between the two and what each can do to prepare companies for disaster.
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disaster recovery, risk reduction, causes of disasters, how to avoid disasters, protect your business from disasters
    
Macquarie Telecom
Published By: Dell EMC     Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi
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Dell EMC
Published By: CA Technologies     Published Date: Jun 27, 2014
Dans un contexte commercial en constante évolution, caractérisé par une compétitivité extrême, l'époque où les entreprises passaient des mois, voire des années, à élaborer, tester et lancer une application, un service ou un nouvel ensemble de fonctionnalités, est bel et bien révolue. Les clients, les utilisateurs de technologies et le marché dans son ensemble sont à l'origine de ces changements : ils sont en effet plus réactifs que jamais et leurs attentes en matière de nouvelles fonctionnalités innovantes ont augmenté de concert. Autrement dit, les clients ne se contentent plus d'attendre la prochaine mise en production d'envergure. Ils ne souhaitent pas non plus se voir confrontés à des bugs ni à des défauts. En réponse à ce changement au sein même du marché, de nombreuses entreprises se sont tournées vers des méthodes permettant d'accélérer le cycle de mise en production de leurs applications, sans pour autant en impacter la qualité et le coût.
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new application services, application testing, application releasing, devops
    
CA Technologies
Published By: CA Technologies     Published Date: Jun 27, 2014
Développement et production sont sur de mauvaises voies. Le développement se concentre sur des innovations plus rapides et sur la mise en oeuvre de nouveautés. La production a quant à elle pour objectif la stabilité, le contrôle et la prévisibilité. Souvent, ces deux équipes ne dépendent pas des mêmes personnes dans l’organisation. Elles semblent évoluer sur deux voies différentes. Peu importe la vitesse à laquelle elles avancent, elles ne se rencontrent jamais. Seules, les équipes de développement et de production IT auront souvent du mal à communiquer, encore plus à collaborer, et resteront engluées dans des processus manuels. Résultat : des employés qui ne travaillent pas bien ensemble, des logiciels qui ne fonctionnent pas de manière fiable et des clients qui envisagent d’aller voir la concurrence. Vous voilà peut-être coincé dans ce que nous appelons un « noeud de dysfonctionnement.
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devops, software development, production, devops journey, devops advice
    
CA Technologies
Published By: Entrust Datacard     Published Date: Apr 26, 2017
Document signing certificates enable organizations to digitally sign Adobe®, Microsoft Office® and other document types, marking them with visual trust indicators that verify the publisher’s identity—an indication that the document has not been altered. With document signing certificates organizations can authenticate documents, allowing for secure and efficient electronic transmission of official papers including legal documents, invoices, engineering plans and diagrams, diplomas, charters and more while reducing costs associated with printing and maintaining paper files. This white paper will discuss: The history of document signing What digital signatures are and how they function The benefits and objectives of implementing document signing certificates Real world use cases of document signing certificates
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Entrust Datacard
Published By: Entrust Datacard     Published Date: Apr 26, 2017
Research in the SSL/TLS security market points to a growing need for securing web applications with high assurance certificates issued by a reputable Certification Authority (CA). The integrity of the CA and the extended services offered through a certificate management platform (CtaaS) can produce a truly secure IT environment for website transactions according to industry analysts, Frost & Sullivan, in their in-depth analysis, SSL/TLS Certificates Market, Finding the Business Model in an All Encrypt World. Organizations want to avoid the negative publicity associated with security breaches and customers want to be assured of data protection when making online transactions. In this condensed report, catch the highlights of current industry trends and the ever important need to secure your server with a reputable CA.
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Entrust Datacard
Published By: Bazaarvoice     Published Date: Jan 24, 2013
To compete in the new environment of always connected, highly informed consumers, retailers need to leverage five trends to realize higher conversions and larger transaction sizes. Find out how you can apply these 5 trends to your business.
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retail, ecommerce, data, analytics, marketing, mobile, social, marketing
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Jan 29, 2013
Struggling to prove social ROI? The Bazaarvoice whitepaper Real ROI from Social in 5 Steps shows you how the world’s most successful brands and retailers are capturing results and proving true social ROI.
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roi, social strategies, social roi, bazaarvoice
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: May 23, 2013
Digitally, consumers today share knowledge and self-organize online, seizing more collective power than ever. This is the connected economy, where consumers rule. Learn the four trends businesses must learn to succeed in their reign.
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consumer demands, branding, consumer engagement
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Aug 12, 2013
It’s well known that social content has been proven to increase traffic, engagement, and sales – especially during the holidays. This step-by-step guide will help ensure you're setup for social success this holiday season and into 2014.
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holiday campaigns, engaging shoppers, engaging consumers, consumer engagement, customer engagement
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Aug 12, 2013
Thanks to social, consumers are more vocal than ever and their opinions are influencing the purchase decisions of consumers all across the web. Learn how to turn social data into strategic business advantage with nine guiding insights to improve your bottom line today.
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product insights, consumer engagement, business intelligence, consumer insights
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Apr 30, 2014
The marketing landscape is changing before our eyes. New entrants, empowered consumers, and fragmented media options require marketers to change their tune – forever. Learn to prepare for the new environment and how to measure your success.
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consumer-centric, consumer engagement, brand messaging, marketing landscape, empowered consumers, r&d
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Aug 12, 2013
The FTC social disclosure rules apply to you – now. This webinar shows you how to do social right: Effectively. Ethically. Legally. These guidelines actually keep you out of trouble while building consumer trust along the way.
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brand messaging, consumer engagement, social branding, ftc, federal trade commission
    
Bazaarvoice
Published By: Panasonic     Published Date: Aug 04, 2016
Whether deploying, securing or managing mobility solutions in a professional environment, enterprise leaders must go to great lengths to ensure their investments are effective and easily assimilated into their existing workflows. In order to avoid encountering challenges with rugged mobile devices and other specialist mobile solutions, it is crucial for businesses with field workforces to leverage services and partners that can help them instill strategic best practices across the entire spectrum of mobilization, including security and data protection, installation and integration, training, maintenance and warranties, and proper disposal of old assets.
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mobile devices, mobility, managing mobility, best practices, productivity
    
Panasonic
Published By: Pega     Published Date: May 24, 2016
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs.
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Pega
Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
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Zendesk
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