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Published By: Egress ABM Pilot     Published Date: Oct 09, 2017
The EU General Data Protection Regulation (GDPR) represents a significant step change for data protection across EU member states. The EU GDPR also brings with it serious implications for organisations who suffer a breach. People will always make mistakes – and in busy and stressful workplaces such as banks and insurance firms the likelihood of this increases. Without the right processes and technologies in place to help avoid mistakes, sensitive client information remains at risk. This white paper provides financial services organisations with a four-step process to ensure compliance.
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data breach, it security, malicious spyware, security management, cloud security, system protection
    
Egress ABM Pilot
Published By: Egress ABM Pilot     Published Date: Oct 09, 2017
Patients trust healthcare organisations with vast amounts of their sensitive data – not just details on their medical and social wellbeing, but also personally identifiable information such as dates of birth and residential addresses. People will always make mistakes – and, unfortunately, in busy and stressful workplaces, such as hospitals and medical clinics, the likelihood of this increases. Without the right processes and technologies in place to help overcome this to avoid mistakes, sensitive patient information remains at risk.
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data breach, it security, malicious spyware, security management, cloud security, system protection
    
Egress ABM Pilot
Published By: Rackspace     Published Date: Jun 14, 2019
Don’t let the end of support for SQL Server 2008 and Windows Server 2008 sneak up on you. Check out this infographic for a snapshot of the preparation that needs to be done, and learn how to avoid business disruptions by adopting the most current security and innovation technologies.
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end of support, disruption, sql server, windows server, azure
    
Rackspace
Published By: Uberall     Published Date: Jun 17, 2019
Alle sprechen über Sprachsuche. Wir wollen wissen, ob es mehr als nur ein Trend ist und fragen in unserem Voice Search ReadinessReport 2019 für den deutschen Markt:
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sprachsuche, voice search, uberall
    
Uberall
Published By: CA Technologies     Published Date: Jan 06, 2014
This report examines the issues around the adoption of cloud-based services and looks at the security technology that is being deployed by enthusiasts and why the avoiders are holding back.
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mediacom, cloud-based services, adopt the cloud, security of data, effective security, security technology, sensitive data, cloud avoiders, in-house deployments, cost of ownership, external interaction, identifiable data, security services, access management, identity governance, drivers and blockers
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
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ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management, identity, security, wireless, cloud computing
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
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ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management, identity, security, wireless, cloud computing
    
CA Technologies
Published By: newScale     Published Date: Jan 30, 2008
This white paper is intended to share some of those lessons learned and suggesting ways you can achieve success by avoiding the most common pitfalls. But before we talk about the typical mistakes in creating a Service Catalog, let’s briefly review its purpose.
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service catalog, service management, newscale, customer service, itil, v.3, itil v3, itil v.3, itil, service catalog, service catalogue, itil service catalogue, it service catalogue
    
newScale
Published By: Citrix Systems     Published Date: Sep 17, 2015
There was once a time that PC refresh cycles were an unavoidable fact of life. But desktop virtualization paired with client computing lets IT escape costly PC refresh cycles while simplifying management, security and monitoring.
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refresh cycle, security, monitoring
    
Citrix Systems
Published By: SunGard     Published Date: Oct 18, 2012
Knowing the priorities of your peers can help you prepare for the unavoidable - before it's too late.
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disaster recovery, disaster recovery planning, data management, data storage, backup and recovery
    
SunGard
Published By: HP-Intel®     Published Date: Jul 22, 2013
Four EHR Change-Management Mistakes (And How To Avoid Them)
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healthcare, ehr, management, electronic health records, change-management mistakes
    
HP-Intel®
Published By: Momentum     Published Date: Nov 05, 2012
Momentum's TCO Checklist: Total Cost of Ownership: Eight Ways to Boost Your Business Savings
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momentum, tco, total cost of ownership, voip, voice over internet protocol
    
Momentum
Published By: Genesys     Published Date: May 14, 2013
Today, the gap between a customer’s expecta-tions and the service they receive is huge. Customers are increasingly knowledgeable about the products they use, and demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media.
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genesys, customer service, social media, personalized customer service, text-based media, people management
    
Genesys
Published By: Genesys     Published Date: Jun 10, 2013
SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs.
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session initiation protocol, sip, acd automatic call distribution, contact centers, voice, technology, customer service, solution
    
Genesys
Published By: Genesys     Published Date: Jun 11, 2013
Delivering exceptional multichannel customer service takes a coordinated effort across four dimensions — strategy, process, technology and people management.
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value-added, customer service, media, voice, strategy, multichannel, people management, process, technology
    
Genesys
Published By: Genesys     Published Date: Jun 20, 2013
The right contact center is a business advantage, because delivering exceptional service to your customers improves their satisfaction and loyalty, and results in increased revenues. The right contact center can also reduce TCO by reducing the need for IT support and replacing inflexible voice-only ACDs that have become expensive to maintain across one or many sites.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy
    
Genesys
Published By: CareCloud     Published Date: Jan 21, 2015
Download this white paper to help you choose the right health IT vendor for Meaningful Use and beyond. Learn how modern EHR software can make it easier to: • Meet more stringent stage 2 Meaningful Use criteria • Demonstrate patient engagement • Quickly adapt to future MU changes
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carecloud, ehr, electronic health records, stage 1, stage 2, avoid penalties, government guidelines, information technology
    
CareCloud
Published By: Red Hat     Published Date: Dec 15, 2015
New Gartner research predicts that 75% of IT organizations will have a bimodal capability by 2017. Bimodal is a critical capability that combines the solid conventional capabilities of IT alongside a capability to respond to the level of uncertainty and the need for agility required for a digital transformation. According to Gartner, half of IT organizations that have a bimodal capability will make a mess. Learn more about Gartner's predictions for common mistakes that CIOs will make and how to avoid them.
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Red Hat
Published By: Polycom     Published Date: Mar 07, 2018
The combination of Skype for Business and Polycom systems provides a scalable solution suitable for businesses of different sizes. There are different Skype for Business packages and Polycom systems available to suit any budget or collaboration requirement. These solutions can provide a flexible infrastructure for meetings of two people or events of up to 10,000 participants located anywhere in the world. Skype for Business offers a clear migration path from Microsoft Lync or Skype to protect investment for organizations with existing installations. For growing businesses or organizations that are new to collaboration, the partnership of Skype for Business and Polycom provides the portfolio and the flexibility to add features and services to suit changing collaboration needs or scale capacity in line with business growth.
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skype, business, polycom, infrastructure, meeting, enterprise
    
Polycom
Published By: Polycom     Published Date: Mar 12, 2018
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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economic, impact, polycom, solutions, microsoft, optimization, organization
    
Polycom
Published By: HP     Published Date: Feb 02, 2015
This IDG paper highlights voice-of-the-IT-buyer research results for enterprise organization decision makers and their insights on the challenges and opportunities for IT organizations to drive innovation, transformation and improved delivery against business expectations. Register to read what areas of improvement IT decision makers foresee with an optimized infrastructure.
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HP
Published By: Equinix     Published Date: Oct 27, 2014
Enterprises grapple with a host of challenges that are spurring the creation of hybrid clouds: collections of computing infrastructure spread across multiple data centers and multiple cloud providers. This new concept often provokes uncertainty, which must be addressed head on. As more applications and computing resources move to the cloud, enterprises will become more dependent on cloud vendors, whether the issue is access, hosting, management, or any number of other services. Cloud consumers want to avoid vendor lock-in—having only one cloud provider. They want to know that they will have visibility into data and systems across multiple platforms and providers. They want to be able to move servers and storage around without a negative impact on application availability.
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data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity, network, drive, evolution, landscape, server, mobile, technology, globalization, stem, hyperdigitization, consumer
    
Equinix
Published By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
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tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots, sip trunking, did, centrex
    
Cox Communications
Published By: CenturyLink     Published Date: Jan 02, 2015
Don’t be blindsided by your cloud bill. Download “Solving for ‘Total Cost’ in the Cloud.”
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cloud, hidden costs, tco, personnel costs, automated cloud processes
    
CenturyLink
Published By: Intel Security     Published Date: Oct 21, 2015
Get free access ($195 value) to this Gartner research that identifies 12 commonly observed network security practices that reduce network availability, increase expenditure or risks, and alienate end users. CISOs should avoid these practices, and they can do so without sacrificing security posture or breaking the bank.
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mcafee, intel, security, gartner, report, network
    
Intel Security
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