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Published By: New Voice Media     Published Date: Apr 03, 2017
Are you thinking about moving your contact center to the cloud but have concerns about performance, availability and security? Download our whitepaper to learn how to get the reliability you need from your cloud contact center software. In this whitepaper you will learn: The key benefits of cloud contact centres Three key perceived risks Which tests should be performed to ensure availability How to select a cloud vendor that you can depend on
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New Voice Media
Published By: New Voice Media     Published Date: Sep 19, 2017
This paper touches on the benefits of cloudbased contact centres but focuses on the concerns businesses have about cloud computing - performance, availability and security – and how NewVoiceMedia is successfully addressing them.
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New Voice Media
Published By: Red Hat     Published Date: Jan 08, 2014
Cloud adoption is an evolutionary process that has been leading to hybrid clouds—specifically, open hybrid clouds that provide for portability of applications and data. This new model means avoiding new points of proprietary lock-in and new silos, and breaking from proprietary software and hardware.
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red hat, cloud, cloud infrastructure, workload, infrastructure as a service, iaas, cloud workload, integration
    
Red Hat
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
With the help of the following five skills, readers can avoid having their cloud-integration attempt ending in disaster. They will be prepared and have learned how to thrive in their new hybrid integration environment by utilizing the survival guide’s tips.
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Oracle PaaS/IaaS/Hardware
Published By: Bill.com     Published Date: May 14, 2012
This Insight focuses on the 74 SMBs within that group and provides a comparison with respondents from larger businesses. Given the different volumes of invoices and payments these groups handle, what do they have planned for future? Find out!
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cloud invoice, cloud, smb, management, invoices, bill.com
    
Bill.com
Published By: New Voice Media     Published Date: Jul 24, 2017
Herkömmliche Contact-Center benötigen kostspielige Vor-Ort-Technologien für die automatisierte Anrufweiterleitung, interaktive Sprachantworten, computerbasierte Telefonie-Integration, Anrufaufzeichnung und die Berichterstellung für das Management. Das ist sowohl kosten- als auch arbeitsaufwändig. Ohne eine zusätzliche Bereitstellung ist es zudem schwierig, eine gleichbleibend hohe Sicherheit, Verfügbarkeit und Leistung zu gewährleisten.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: Vocalocity     Published Date: Apr 18, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity
Published By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed top CMOs to get the real story about how they use social media. See how CMOs use and measure social media.
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bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Jul 12, 2011
We surveyed CMOs with The CMO Club to learn how social media measures up in their organizations -- and their answers may surprise you.
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bazaarvoice, cmo, social media, social roi, social media planning, social marketing activity, customer voice, user-generated content
    
Bazaarvoice
Published By: Bazaarvoice     Published Date: Jan 26, 2011
In our second annual marketing survey, we surveyed CMOs in The CMO Club about their use,expectations, and measurement of social media, then compared the results to the previous year's survey. In short, 2009 marked the year CMOs embraced social media marketing but struggled to tie their strategies to the bottom line. Many evaluated engagement metrics created from social media- such as the number of click-throughs to the website or number of fans or followers - instead of evaluating business metrics like revenues and conversion. In 2009, CMOs aspired to tie social to the bottom line.
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bazaarvoice, social marketing, ctr, engagement, crm, customer service, word-of-mouth, ugc
    
Bazaarvoice
Published By: ZirMed     Published Date: Feb 05, 2013
This white paper examines the issues and risks surrounding compliance and reimbursement, and how a management tool can help you avoid them.
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compliance, medicare, medicare, reimbursement, claims management, claims, coding, electronic health records
    
ZirMed
Published By: SolidFire_NetApp     Published Date: May 10, 2016
Founded in 1992 as a provider of integrated network, voice and data centre solutions, Colt’s business today has grown to encompass a wide range of IT services, spanning enterprise application hosting, business critical cloud and end-user computing solutions. Colt has 29 data centre locations supporting thousands of customers across 28 countries in Europe and Asia, including Swiss International Airlines, Shurgard, Berenberg, and Jaguar Land Rover. Colt’s award-winning solution portfolio is based on end-to-end data centre, network and IT services capabilities; its aim is to help its customers compete and win in their markets without being held back by hardware, licensing and resource limitations.
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network management, best practices, network optimization, network applications, application management, technology, telecommunications
    
SolidFire_NetApp
Published By: ForgeRock     Published Date: Mar 10, 2015
L'identité est une composante essentielle de la croissance numérique. Les entreprises et les organisations ne peuvent tirer pleinement parti des technologies mobiles, du cloud ou de l'Internet des objets (IdO, ou IoT en anglais) sans une stratégie d'identités évolutive et reproductible. Sans une telle stratégie, elles ne disposent d'aucun moyen d'identifier leurs clients et d'interagir avec eux de quelque manière que ce soit, par le biais d'un ordinateur portable, d'un mobile, d'une tablette, d'une voiture connectée, d'un objet connecté à porter (« wearable »), d'un appareil domotique ou de la toute dernière innovation en termes de connectivité. Ce guide a été conçu pour vous aider à comprendre les éléments fondamentaux de l'identité client et la manière dont elle peut vous aider à communiquer avec vos clients.
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ForgeRock
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Budgets are tight in today's business environment. You may be asked to do more with less. Take a look through your equipment room. You may have several devices that work just fine, but they are not visible via your network management system (NMS).
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
    
Asentria Corporation
Published By: Xcentric     Published Date: Nov 28, 2018
Optimizing your part design from development though production will help you eliminate mistakes, avoid additional costs and get to market faster with your plastic injection molded part.
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xcentric, injection molding, design engineering, molding design, plastic molding
    
Xcentric
Published By: Taridium     Published Date: May 22, 2007
Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX’s with all of today’s most advanced features.
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voice over ip, voip, ipbx, ippbx, ip pbx, ip telephony, pbx, phone
    
Taridium
Published By: Equinix     Published Date: Oct 20, 2015
The cloud is impacting WAN architectures. IT leaders looking to use a cloud-based infrastructure and/or application services, especially high-bandwidth, real-time voice and video over Internet Protocol applications, should strategically locate communications hubs outside the enterprise data center.
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communication hubs, wan architectures, cloud-based infrastructure, application services, high-bandwith
    
Equinix
Published By: BizTechReports     Published Date: Mar 31, 2011
Industry Survey to understand how enterprises of all sizes are approaching the advent of SIP trunking
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industry survey, white paper, voip, telecom, sip trunking, itsp, pstn
    
BizTechReports
Published By: Macquarie Telecom     Published Date: Mar 30, 2015
This guide will help you understand what a disaster recovery plan is and how to effectively implement one for your business.
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disaster recovery, risk reduction, disaster recovery plan, drp, how to create an effective drp
    
Macquarie Telecom
Published By: WiChorus     Published Date: Oct 12, 2007
Wireless technologies are migrating from complex hierarchical voice-oriented architectures to flatter, low latency, all-IP based designs – reducing cost and complexity for service providers while efficiently supporting real time IP services. Coupled with this trend is the migration to higher performance OFDMA air links with MIMO and AAS, providing much greater bandwidth with improved interference characteristics.
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wimax, access controller, asn-gw, gateway, base station, ofdma, edge router, farpoint group
    
WiChorus
Published By: Trifacta     Published Date: Feb 26, 2019
La préparation des données représente, en moyenne, jusqu’à 80 % du temps et des ressources consacrés à un projet orienté données. Il s’agit du volet le plus inefficace de la démarche analytique — ce qui heureusement laisse entrevoir un remarquable potentiel d’optimisation. À mesure que de nouvelles plates-formes de préparation des données se font jour pour lever ce goulet d’étranglement, elles introduisent de nouveaux processus organisationnels régissant les modalités de préparation des données pour l’analyse — nous retiendrons cinq principes applicables à une préparation efficace des données. Téléchargez ce guide afin de mieux comprendre : le caractère essentiel de la préparation des données les aspects à identifier dans les solutions modernes les cinq principes d’une préparation efficace des données
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Trifacta
Published By: Intacct Corporation     Published Date: Jun 11, 2015
Download your free copy of "Confessions of a CFO." You'll see how easy it is to regain control—and your calm—by bringing the following into your organization: • Operational efficiency • In-depth insights, on demand • Quick consolidations and fast closings • Accurate billing, faster invoices • Cloud-based finance • Out-of-the-box integration
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cfo, improved performance, streamlining, streamlining processes, cost reduction, decreasing churn, it cost reduction
    
Intacct Corporation
Published By: TIBCO Software     Published Date: May 16, 2019
Banks globally are betting big on artificial intelligence and machine learning to give them the technological edge they need for more real-time, personalized and predictive banking services. A framework will help both differentiate early winners and provide them with sustained advantages in intelligence. Download this IDC Analyst Infobrief to learn about how the world’s best banks are becoming more personal, more predictive, and more real-time than ever. What you will learn: 8 trends that reflect bank’s readiness for connected intelligence 9 pitfalls to avoid & 9 ways to bridge the gaps The personal, real-time and predictive building blocks of AI & ML for banks Notable leaders based on IDC Financial Insights’ research and their respective use cases Essential guidance from IDC to leading banks
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data, analytics, customer, banks, intelligence, capabilities, customers, insights
    
TIBCO Software
Published By: Cisco     Published Date: Nov 18, 2015
According to the United Nations, on average, more than 200 million people were affected and more than 70,000 were killed by natural disasters annually. Given the fact that one of the primary responsibilities of government is to protect the public and minimize the effects of such calamities, citizens now demand that public-sector safety organizations be proactive, and respond promptly and effectively to all types of crisis situations, including catastrophes, terror events, and threats to critical infrastructure. To effectively respond to these challenges, public safety agencies must be able to rely on secure networks with integrated voice, video, and data capabilities. With these networks and their associated assets, agencies can obtain more timely and accurate information, enhancing situational awareness and improving response times.
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cisco, public safety, disaster response, networking
    
Cisco
Published By: BMC Software     Published Date: Jan 31, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well articulated interfaces defining the data that is traveling back and forth. With the right integration strategy, SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc
    
BMC Software
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