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Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.
Published By: Adaptive Planning     Published Date: Oct 19, 2011
Surveys show that most CFOs want to upgrade their role from accounting specialists to strategic or business partners. But few CFOs have actually made the change, primarily because they have neither the time nor the necessary capabilities within the current finance team. But for those who do make the change, the rewards are tangible. This chapter lays out a number of important steps that the CFO and the finance team need to take to position themselves as trusted and valued business partners within the organization.
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harvard, adaptive, marketry, cfo, analyst, financial managers, financial planning, budget, business, finance
    
Adaptive Planning
Published By: Adobe     Published Date: Apr 17, 2014
Discover new opportunities for maturing your data practices—and building your business results. You’ll learn how to move beyond mere web analytics to build a more comprehensive marketing analytics approach that includes mobile, social, and offline channels. And you’ll see how your current analytics capabilities compare to those of similar organizations and where you have opportunities for improvement.
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adobe, analytics, marketing, data collection, data automation, marketing automation, web analytics, marketing analytics, data exploration, automation technology, data practices, marketing solutions
    
Adobe
Published By: Adobe     Published Date: Sep 23, 2019
Forrester names Adobe as a Leader in customer analytics, according to the Forrester Wave: Customer Analytics Solutions, Q2 2018 report. SUPPORTING CONCEPTS: • We’re a Leader. But we won’t stop there. Adobe Analytics provides a superior product, executive vision, and strategy. We understand the needs of today’s marketers and customer insights professions, while staying ahead of the curve on future analytics trends. • Adobe Analytics fuels insight-driven customer experiences. Adobe has turned its mantra of “Make Experience Your Business” inward, by developing a marketer-friendly solution that doesn’t skimp on advanced analytical functionality. • Adobe Analytics excels at real-time conversion of insights into action, superior usability, and AI-powered customer journey analytics. • Adobe Analytics’ capabilities, such as Virtual Analyst, powered by Adobe Sensei, use artificial intelligence and machine learning to identify anomalies, contributing factors, and segment differences. What
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Adobe
Published By: Adobe     Published Date: Sep 23, 2019
An excellent CMS solution provides your business with the flexibility to grow into a broad experience delivery platform. It should enable your business to scale and add new capabilities as it grows, and easily integrate with other marketing technologies. Why should the target audience care? Customer expectations have increased. They now expect their in-store experiences to be continuous and consistent extensions of the online journey. And the online journey provides fast, dynamic, and interactive experiences. If your business is not well informed on what is needed from a content management solution, it may come up short on customer experience. A successful and growing business will choose a solution that helps them future-proof for emerging channels and effectively manage mature ones. Supporting Concepts: Navigate your business through the noise. Apply these questions and insights to your selection process and avoid the pitfalls of costly and rigid content management systems.
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Adobe
Published By: Adobe     Published Date: Jul 10, 2019
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your different touchpoints, the right content management system (CMS) is a business imperative. Every organization is at a different point in their ability to drive content velocity. Likewise, every organization has different levels of familiarity with relevant requirements and capabilities to look for in a CMS solution.
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Adobe
Published By: Adobe     Published Date: Oct 10, 2019
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your different touchpoints, the right content management system (CMS) is a business imperative. Every organization is at a different point in their ability to drive content velocity. Likewise, every organization has different levels of familiarity with relevant requirements and capabilities to look for in a CMS solution
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Adobe
Published By: Alert Logic     Published Date: Sep 03, 2014
As more organizations consider a move to the cloud, security remains a top concern. Learn how Alert Logic’s suite of security solutions are designed to provide infrastructure and application security and compliance through a cloud-native model that takes advantage of the AWS business model and elastic scaling capabilities.
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alert logic, amazon web security solutions, aws business model
    
Alert Logic
Published By: Amazon Web Services     Published Date: Apr 16, 2018
Since SAP introduced its in-memory database, SAP HANA, customers have significantly accelerated everything from their core business operations to big data analytics. But capitalizing on SAP HANA’s full potential requires computational power and memory capacity beyond the capabilities of many existing data center platforms. To ensure that deployments in the AWS Cloud could meet the most stringent SAP HANA demands, AWS collaborated with SAP and Intel to deliver the Amazon EC2 X1 and X1e instances, part of the Amazon EC2 Memory-Optimized instance family. With four Intel® Xeon® E7 8880 v3 processors (which can power 128 virtual CPUs), X1 offers more memory than any other SAP-certified cloud native instance available today.
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Amazon Web Services
Published By: Amazon Web Services EMEA     Published Date: Aug 02, 2019
Artifi cial intelligence is becoming a key component of business transformation. Virtually any business leader seeking to unlock value and develop new capabilities using technology is at some stage of the AI journey. For example, those at the leading edge have incorporated machine learning insights into business processes and are building functionality such as natural language processing and preventative maintenance diagnostics into their products. Others are experimenting with pilot projects or developing plans to get started.
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data, technologies, learning, applications, technology, machine, cloud
    
Amazon Web Services EMEA
Published By: Anaplan     Published Date: Mar 29, 2018
As businesses grow more optimistic about opportunities for growth, the pressure is on for sales organizations to meet ever higher revenue targets. In a global survey on sales performance optimization by CSO Insights, 94 percent of respondents said their 2014 revenue targets were higher than last year’s. It’s no wonder that “capture new accounts,” cited by 60 percent of respondents, topped the list of objectives for 2014 in the study. At the same time, many sales reps are struggling to meet even their current quotas. And in an Aberdeen Group survey, nearly half identified insufficient revenue growth as the top pressure motivating them to pursue sales management initiatives ranging from building out the capabilities of sales teams to improving management practices and investing in technology tools.
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sales, performance, revenue, optimization, objectives, accounts
    
Anaplan
Published By: Anaplan     Published Date: Mar 29, 2018
Disruptive innovation, new business models, and globalization have accelerated the rate of change for every business. To stay competitive, organizations are revising their business models, product sets, and other critical aspects of their operations on a much more frequent and continuous basis. These organizations realize that real-time strategic planning and performance management are not just “nice to have” but “must have” capabilities. Yet many organizations still struggle to implement these capabilities. As a result, they’re unable to quickly revise their strategies, implement plans, and monitor results.
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strategic, planning, innovation, business, globalization, organizations
    
Anaplan
Published By: Aria Systems     Published Date: Jan 28, 2015
In the guide, you'll learn: Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now How you’ll need to change your thinking to manage a recurring revenue business Why creating recurring revenue offerings may be as simple as repackaging existing products and services What business and system capabilities you will need to have in place to support your new business model How to go about selecting vendors to help you achieve your goals What elements are necessary for success in a recurring revenue implementation program How recurring revenue changes the way you look at data and measure success The steps you need to take to get started on your recurring revenue journey What the future holds for recurring revenue
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recurring revenue, repackaging existing products, system capabilities, business model, revenue implementation program
    
Aria Systems
Published By: Aria Systems     Published Date: Sep 21, 2015
This guide will explain: Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now How you'll need to change your thinking to manage a recurring revenue business Why creating recurring reveune offerings may be as simple as repackaging existing products and services What business and system capabilities you will need to have in place to support your new business model How to go about selecting vendors to help you achieve your goals What elements are necessary for success in a recurring revenue implementation program How recurring revenue changes the way you look at data and measure success The steps you need to take to get started on your recurring revenue journey What the future holds for recurring revenue
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Aria Systems
Published By: Aria Systems     Published Date: Sep 21, 2015
This guide will explain: Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now How you'll need to change your thinking to manage a recurring revenue business Why creating recurring reveune offerings may be as simple as repackaging existing products and services What business and system capabilities you will need to have in place to support your new business model How to go about selecting vendors to help you achieve your goals What elements are necessary for success in a recurring revenue implementation program How recurring revenue changes the way you look at data and measure success The steps you need to take to get started on your recurring revenue journey What the future holds for recurring revenue
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Aria Systems
Published By: Aria Systems     Published Date: May 03, 2016
In the guide, I’ll explain: - Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now - How you’ll need to change your thinking to manage a recurring revenue business - Why creating recurring revenue offerings may be as simple as repackaging existing products and services - What business and system capabilities you will need to have in place to support your new business model - How to go about selecting vendors to help you achieve your goals - What elements are necessary for success in a recurring revenue implementation program - How recurring revenue changes the way you look at data and measure success - The steps you need to take to get started on your recurring revenue journey - What the future holds for recurring revenue
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Aria Systems
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
    
ASG Software Solutions
Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities, critical business processes, applications, efficiency, at&t, att, at+t, advantages, analysts, business processes
    
AT&T
Published By: Attachmate     Published Date: Feb 05, 2014
Watch this video and find out how easy it can be to make your legacy mainframe applications work with new technologies. Using Attachmate Verastream, you can roll out integrated, fully functional applications tailored to each line of business. They get the modern capabilities they need and you get quick development cycles because you don’t have to change host application code. The demo breaks the process down into some basic steps that will help you breathe new life into your legacy mainframe assets.
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attachmate, verastream, functional applications, development cycle, best practices, legacy applications, legacy systems, legacy modernization, legacy integration, host applications
    
Attachmate
Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Robotic process automation (RPA) has emerged as a hugely popular business-IT priority – and with good reason. RPA platforms grow more and more sophisticated by the day, opening up fresh automation opportunities throughout the enterprise and business. But RPA platforms generally aren’t a one-size-fits-all investment. In this market guide, find out how the top RPA vendors stack up against one another on key investment criteria, including ideal use cases, unique RPA capabilities, and more.
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Automation Anywhere APAC
Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Robotic process automation (RPA) has emerged as a hugely popular business-IT priority – and with good reason. RPA platforms grow more and more sophisticated by the day, opening up fresh automation opportunities throughout the enterprise and business. But RPA platforms generally aren’t a one-size-fits-all investment. In this market guide, find out how the top RPA vendors stack up against one another on key investment criteria, including ideal use cases, unique RPA capabilities, and more.
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analyst, roi, rpa, artificial intelligence
    
Automation Anywhere APAC
Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: BillingPlatform     Published Date: Apr 18, 2019
Every Billing Platform Looks the Same… Unless You Know What To Ask. Read this exclusive whitepaper to explore the billing capabilities that can mean the difference between business success or customer fatigue. This executive brief describes: • The most important capabilities in any billing solution. • How the major billing solution vendors differ in each area. • The exact questions to ask vendors...including your current vendor. This whitepaper outlines the areas to consider when evaluating billing solutions. For each, we provide a description of the area, an explanation of the range of differentiation between billing vendors, and when to consider one approach over another. We also give you the exact questions to ask.
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BillingPlatform
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